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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
635 reviews
Recommended
Recommended
by 100% of customers
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Prompt & professional.
Customer Service
Quality
Value
Very efficient, competitively priced, extremely professional, 100% clean and tidy.
Richard, London
, work completed
Recommended
Sorted!
Customer Service
Quality
Value
Following a gas leak from our cooker hob, and disconnection of the damaged gas pipe, Anthony came to assess the job and (following some some adjustments to the cooker cabinetry which had to be carried out by a carpenter that he recommended) came back to reconnect the gas supply which he did efficiently and without mess or upheaval. I would be very happy to call him again in the future if we have any plumbing or heating issues. I have yet to receive his bill so am not really able to comment reliably on his value for money.
Paul S
, work completed
Recommended
new boiler installed
Customer Service
Quality
Value
We have been using Bourne Plumbing since June 2021. This time we have a new Viessmann boiler installed. The job was completed on time and high standard. Anthony left my property clean and tidy without any mess. I have no hesitation in recommending Anthony of Bourne Plumbing and Heating.
Customer in Greater London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Selected Tony from the Which Local list when we needed several jobs done. He was very efficient from quote to delivery. Pleasant, punctual, tidy and a nice chap to boot. Would certainly use him again and can definitely recommend him.
JRISMAN
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony has carried out several small plumbing jobs for us and has been excellent. He is polite, well presented, punctual, and cleans up after he has finished the work. I would definitely recommend him to anyone.
GC23
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Our old boiler was leaking and needed replacing and Tony of Bourne Plumbing and Heating came to our rescue. He installed a Viessmann 26 kw combination boiler, fitted a new flue and made good the outside wall. He turned up when he said he would and was polite, professional and efficient. Tony even took off the roof of our cat enclosure to fit the flue and replaced it afterwards. He used dust sheets, cleaned up after himself and took away all the rubbish. All this took place with the minimum fuss or disturbance. Not the cheapest, but would definitely use again.
margelo
, work completed
Recommended
Knowledgeable and professional
Customer Service
Quality
Value
I had recurrant problems with my boiler and central heating system for many months. No one could resolve them until Anthony at Bourne Plumbing and Heating identified the separate causes and correcxted them. He is knowledgeable, reliable and professional, and I am very pleased with his work.
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Boiler would not light up. Called Tony after reading the Which Local recommendations. Found him discreet, professionnal and reliable. No doubt in my mind that he his well skilled but I agree with other members I thought he was expensive. As others said, I do not know how much other pumbers would have charged for the same job though.
FPi
, work completed
Recommended
Boiler repair.
Customer Service
Quality
Value
Anthony came out in answer to a phone call about a boiler problem. He took time to find out what was wrong & came back very quickly to fix the fault. Very tidy and courteous.
Trudy, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived promptly, even had the spare part with him (set of taps). However, personally I do not like being asked to write a review - I will write, but usually for outstanding work or vice versa, but it should be my decision and not being told to do so!
Which? Trusted Traders Consumer
, work completed
Recommended
Outstanding, Reliable & Consistently Great
Customer Service
Quality
Value
I have used Bourne Plumbing several times and recommend him highly. His meticulous attention to detail and professionalism is consistent differentiating him from other good plumbers. For any plumbing issues, Bourne Plumbing is my first and only call, he's reliable, friendly and feel safe to leave him in my family home without any supervision. A great and well respected, honest plumber.
Brian Stewart
, work completed
Recommended
My Review
Customer Service
Quality
Value
Replacement of faulty parts on an unvented hot water cylinder, replacing expansion vessel incorrectly installed on pipe work, combination inlet valve and TPRV. Removed existing incorrect 22mm gate valve on mains water supply to unit as it did not shut off fully. Cut out sections of pipe work and recorrect as necessary. Supplied and fitted a 22mm Adey Pro2 magnaClean unit, SpiroVent RV2 and SpiroTop unit to central heating system pipe work as recommended. Repairs to towel rail and kitchen sink tap
Nicola
, work completed
Recommended
Professional & thorough
Customer Service
Quality
Value
Bourne has looked after my house boiler and replacement for many years and is a very reliable and thorough company.
Robert, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I selected Tony from the Which Local list as our toilet was blocked. I was very pleased when he arrived in about 10 minutes, and cleared the blockage in less than half an hour. He may not be the cheapest plumber around (I'm not up to date on their rates) but he was pleasant and professional and I'd use him again - I've also recommended him to friends.
Yvette Miller
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had an old and inefficient central heating and hot water system. Anthony provided a detailed quotation proposing a major overhaul. He left the boiler and radiators, which are still sound, in place ... but he substantially rejigged the plumbing to improve the water flows, and installed new thermostat radiator valves and a new time clock. Both heating and water now function effectively. Anthony offered sensible professional advice and was hard working and cheerful. It was not cheap, but I am a very satisfied customer.
Peter King
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating provided a professional service. He identified the plumbing problem we had quickly and arranged for it to be repaired without delay. He was polite at all times and left the premises neat and tidy.
SSP
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very prompt service - arrived as promised within a couple of hours of my call for what wasn't even an emergency (slow draining kitchen sink). He had the problem solved in half an hour, friendly, polite and happy to offer advice.
Milhouse
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
This is the most professional plumbing service I have come across for a long time - courteous, well organised, efficient, and they tidy up as they go along. The task was to overhaul my central heating system, instal a new boiler, adjust radiators fitting new thermostatic valves, and fit an air vent for a gas coal fire. I will certainly use them again.
Chiswickjh
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found Tony through Which Local when I needed a boiler service. He was able to come round a few days later and did the job within the hour, charging what I believe to be a fair rate (though I didn't get comparative quotes). He also gave me helpful advice on a couple of other plumbing issues while he was here. Tony is clearly someone who believes in doing a quality job and I would recommend him.
pumpkin1
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.
propsman
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.
mikeash
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.
WJMc
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.
TonyOCL
, work completed
Recommended