Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Trusted, reliable, A-star.
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating twice and have been delighted with the service on both occasions.
Ross, London Posted on 31/10/2014 , work completed 31/10/2014
Total quality & reliability
Customer Service
Quality
Value
We have been using Bourne Plumbing & Heating for our plumbing needs for over 15 years. Perfect service in all that time.
David, London Posted on 01/12/2014 , work completed 01/12/2014
Old school professional tradesman
Customer Service
Quality
Value
Contacted Anthony from Bourne Plumbing & Heating for the installation of a difficult positioned radiator, work was carried out with minimum of fuss, courteous clean & tidy, credit to his profession.
June, London Posted on 20/11/2014 , work completed 20/11/2014
My Review
Customer Service
Quality
Value
Immediate response to my initial call. Job done 2 days later. Very efficient. No mess left behind at all. Have arranged for the boiler to be serviced nearer to Christmas.
Which? Trusted Traders Consumer Posted on 22/08/2014 , work completed 22/08/2014
Prompt, professional, brill
Customer Service
Quality
Value
I absolutely recommend this plumber. No job too big or too small. He will turn out any time of day or night. I cannot fault him.
Edwina, London Posted on 09/02/2014 , work completed 09/02/2014
Excellent, professional service
Customer Service
Quality
Value
I Cannot recommend Anthony more highly. He's efficient, trustworthy & professional. I have used him now for over 2 years & will continue to do so.
Brian, London Posted on 19/09/2014 , work completed 19/09/2014
Excellent prompt service
Customer Service
Quality
Value
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London Posted on 19/09/2014 , work completed 19/09/2014
Plumbing supreme
Customer Service
Quality
Value
Anthony arrived promptly at the time agreed. He serviced my boiler and fixed my leaking tap. He cleaned up after himself and the cost was well within budget.
Amanda, Surrey Posted on 03/10/2014 , work completed 03/10/2014
Which? Local Review
Customer Service
Quality
Value
I had been having problems with my shower and boiler for years, and several other plumbers had got nowhere. Anthony advised on a new Viessmann boiler, fitted it quickly and neatly, and even charged less than his quote as one of the planned tasks turned out to not be needed. He also moved the boiler pipes to a better location, fixed a leak under the sink and advised on how to get the shower fixed. The boiler and shower have been running without a single niggle all winter. Anthony is the best plumber I've used and I wouldn't hesitate to recommend.
bakedbeans Posted on 08/03/2014 , work completed 08/03/2014
Which? Local Review
Customer Service
Quality
Value
Answered the call promptly and let me know the work and charges involved clearly. Was on time on the day of work; got on with the work straight away in very neat, organised manner. Was very consicious of leaving the place as neat and clean as possible from the very beginning. Finished the work efficiently in time (though I must say that the work was quite minor) and cleared all tools. Provided some general advice as well. Very very impressed - seemed knowledgable and honest. We'll definitely reccomend his services if at all needed.
jakkalonagolf Posted on 04/09/2010 , work completed 04/09/2010
Which? Local Review
Customer Service
Quality
Value
Very professional and reliable service. Plumbing problem was diagnosed quickly and fixed at a reasobale cost. Bourne Plumbing is now on my emergency contact list in case I have a future need for a plumber.
SSP Posted on 09/11/2010 , work completed 09/11/2010
Which? Local Review
Customer Service
Quality
Value
Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing Posted on 07/03/2011 , work completed 07/03/2011
Which? Local Review
Customer Service
Quality
Value
Tony came round one evening to look at a lavatory which wouldn't stop flushing. He turned off the water to the cistern, ordered a new valve and came back today to fit it. He was very efficient and came when he said he would. I am delighted to have found him via Which Local.
Philippa D Posted on 03/05/2011 , work completed 03/05/2011
Which? Local Review
Customer Service
Quality
Value
We have just had a new boiler installed, and were pleased with the advice and efficient work that we received from Bourne Plumbing. We were given plenty of support and patience during the process of considering what kind of system and boiler to have, changing from a conventional boiler and hot water tank, to a combi boiler. The boiler recommended and installed is a Veissmann, a German make that is not in the Which reviews, but has been strongly advised. The estimate given was very competitive, and cheaper than the national provider. We were very satisfied with the speed and professionalism of the work done over a period of 2 days, left with hot water overnight, and cleaning was done during and at the end of the job.
hking Posted on 29/07/2011 , work completed 29/07/2011
Which? Local Review
Customer Service
Quality
Value
Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.
Al E J Good Posted on 15/10/2011 , work completed 15/10/2011
Which? Local Review
Customer Service
Quality
Value
I have contacted Anthony this morning when our central heating stopped working due to a loss of pressure in the boiler. He came within an hour (straight from attending another call), fixed the problem and gave us good advice on what could have caused it and how to maintain it in plain, simple language. He also charged a very reasonable rate and was easy to deal with. WeÍll definitely use him again. I am currently waiting for a quote from him for some other jobs that need doing in the house.
KrissiM Posted on 22/01/2013 , work completed 22/01/2013
Efficient service.
Customer Service
Quality
Value
Prompt, efficient service.
Margaret, London Posted on 19/01/2015 , work completed 19/01/2015
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London Posted on 27/11/2014 , work completed 27/11/2014
Which? Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Rufus Herring Posted on 04/05/2016 , work completed 04/05/2016
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London Posted on 13/03/2015 , work completed 13/03/2015
Prompt & professional
Customer Service
Quality
Value
Punctual, efficient, fast worker. Keeps work areas very clean, removed all his rubbish. Would highly recommend. After having 4 plumbers attempt to resolve the problem over 1 and a half years, it was gratifying to have Bourne come, find the problem and have the new boiler installed within days of the order being placed.
Karyn, London Posted on 09/04/2015 , work completed 09/04/2015
Excellent professional service
Customer Service
Quality
Value
Used Bourne Plumbing to replace all my radiator thermostatic valves. They did a thoroughly professional job quickly and efficiently. Several unforeseen issues with the old system were encountered all of which were fixed as a matter of course without any fuss
Antony, London Posted on 10/02/2015 , work completed 10/02/2015
My Review
Customer Service
Quality
Value
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London Posted on 16/03/2015 , work completed 16/03/2015
Prompt & professional
Customer Service
Quality
Value
This trader replaced our bathroom basin taps effectively and with a minimum of disruption on the date and time arranged. A thoroughly well done job.
John, London Posted on 25/03/2015 , work completed 25/03/2015
radiators and pipework
Customer Service
Quality
Value
Polite, punctual and professional. Clear explanation of work to be done and completed on time.
Chiswickw4 Posted on 17/12/2015 , work completed 17/12/2015