Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Prompt and professional
Customer Service
Quality
Value
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London Posted on 02/05/2015 , work completed 02/05/2015
Prompt and professional
Customer Service
Quality
Value
Mr. Bourne has worked for us many times. On all occasions his work was excellent.
P A, London Posted on 24/07/2015 , work completed 24/07/2015
HIGHLY PROFESSIONAL
Customer Service
Quality
Value
Tony came to us based on a recommendation and can only back-up the previous reviews and comments made about Tony's work on this site. Tony is very personable, friendly and importantly you can see very motivated by his own work standards and ensuring any job no matter how big or small is done properly. Am very satisfied with the attention he gave to our issue and relaxed has been resolved with such little fuss. Would not hesitate to recommend to any friends or family in the future and truly makes a welcome change to praise someone so highly for their work.
PacoSaez75 Posted on 07/10/2015 , work completed 07/10/2015
Excellent
Customer Service
Quality
Value
Replied quickly and arrived promptly. Fixed the problem and also offered useful advice. Highly recommended.
Burges Posted on 18/02/2016 , work completed 18/02/2016
W?Local Review
Customer Service
Quality
Value
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Which? Trusted Traders Consumer Posted on 10/04/2016 , work completed 10/04/2016
W?Local Review
Customer Service
Quality
Value
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
Which? Trusted Traders Consumer Posted on 05/09/2015 , work completed 05/09/2015
W?Local Review
Customer Service
Quality
Value
Anthony has just installed a new boiler for us. We found him to be very professional, friendly, excellent service, neat & tidy, very informative and did a great job. He explained everything very well. We are very happy with the work he did.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
W?Local Review
Customer Service
Quality
Value
We needed aour bathroom sink tap fixed, phoned Anthony in the morning and he came that afternoon to rectify the fault. Very prompt service and friendly. We will use his service again.
Which? Trusted Traders Consumer Posted on 09/04/2015 , work completed 09/04/2015
Which? Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
moto0 Posted on 28/07/2015 , work completed 28/07/2015
Great service with a creative work-around solution.
Customer Service
Quality
Value
Our gas was cut off this month due to an unidentified leak under the floor. Anthony came round within 24 hours to quote and came up with a practical solution that created the minimum of disruption. He rearranged his schedule to fit in our work which was carried out a week later as agreed. He took care in tidying up afterwards. We would highly recommend him.
conacher Posted on 15/12/2016 , work completed 15/12/2016
Professional, competent, reliable and pleasant
Customer Service
Quality
Value
We have used Mr Sawzuk's services for over 10 yrs and have found the quality of his work excellent. He carefully assesses the problem and informs us about the solution and possible options. He works efficiently and follows current plumbing & heating standards.
Anne Martin Posted on 21/12/2016 , work completed 21/12/2016
Efficient and friendly
Customer Service
Quality
Value
Arrived within 2 hours of contacting him. Very friendly and quick to sort out the problem without charging the earth. My friend used him too and had the same experience. I would recommend without hesitation.
Sian Vasey Posted on 26/03/2017 , work completed 26/03/2017
Brilliant job
Customer Service
Quality
Value
Anthony Sawczuk carried out a very, very good job. I have no hesitation in recommending him.
Jeanette, Middlesex Posted on 17/03/2017 , work completed 17/03/2017
.....and Henry came too.
Customer Service
Quality
Value
When I saw Tony carrying his Henry vacuum cleaner into my kitchen I sensed that this was going to be a clean, tidy job and I wasn't disappointed. Tony successfully sourced and fitted a new hob into an existing worktop saving us untold hassle. Sincere thanks to Bourne Heating & Plumbing from the Kellys.
leonardo Posted on 15/07/2017 , work completed 15/07/2017
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
A quality and professional service
Customer Service
Quality
Value
I recently used Bourne Plumbing & Heating to install a new Viessmann boiler and update my central heating system. Anthony's work was carried out to a high quality and standard and I have no hesitation in recommending him to others.
Jankowski Posted on 27/08/2017 , work completed 27/08/2017
Highly recommended !
Customer Service
Quality
Value
Tony has been our plumber and heating engineer for many many years, and has done work for members of my family and neighbours. He is completely trustworthy, reliable and happy to advise us at all times. Tony responds swifty to our calls and will do emergency work immediately; he assesses and completes the work required very efficiently, and tidies up after himself. He recently fitted a new Viesmann boiler which we are very happy with. Tony services our boiler yearly, and I could not recommend him highly enough! On one occasion We had an emergency whilst away on holiday and rang Tony for advice as our son was at home alone- Tony himself was on holiday which did not stop him from advising us on the phone and then contacting a friend of his who sorted out the emergency for us!
Ealinghelen, Customer Posted on 08/10/2017 , work completed 08/10/2017
Perfect Plumber
Customer Service
Quality
Value
Replacement of central heating boiler and new hot water tank. A first class job, perfectly carried out.
PAT, . Posted on 10/11/2017 , work completed 10/11/2017
Excellent Service
Customer Service
Quality
Value
We needed a valve replacing for our central heating. Tony of Bourne Plumbing provided excellent professional service and we were very pleased with his work. We've used him before and will continue to use him in the future. We are happy to recommend him.
Denise Posted on 04/11/2017 , work completed 04/11/2017
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Andy w., . Posted on 14/01/2018 , work completed 14/01/2018
Highly recommended. Someone who really cares.
Customer Service
Quality
Value
I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!
JJF, SW1 Posted on 05/02/2018 , work completed 05/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
Which? Trusted Traders Consumer Posted on 09/02/2018 , work completed 09/02/2018
Bourne plumbing and heating
Customer Service
Quality
Value
Anthony serviced our Viessmann boiler. He was able to attend on the same day that we contacted him and was pleasant and efficient in his work (which was also reasonably priced). We would definitely use him again for plumbing or gas work!
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Malcolm Pocock, . Posted on 14/06/2018 , work completed 14/06/2018