Which? Local Review
Anthony, from Bourne Plumbing, has recently fitted a new tap in our bathroom. He has done a good job, solved a problem with the new pipe, which was slightly smaller than the old one. He has also done a couple of smaller jobs in the toilet. He was courteous, friendly. Would recommend him and use his services again.
msh32
Posted on 05/07/2012
, work completed 05/07/2012
Recommended
Which? Local Review
Anthony recently serviced my Worcester 40CDi, newish, boiler. I found him through Which Local and he carried out the work in a clean, professional, knowledgeable and thorough manner. I will use him again to replace a large radiator in my lounge which has been leaking.
Green Fingers
Posted on 16/06/2012
, work completed 16/06/2012
Recommended
Which? Local Review
I called Anthony about a problem with the upstairs shower, and he came early the next morning. He was on time, found and fixed the problem in a couple of minutes and charged a fair fee for the call out. Will be using him again for any future stuff.
jgtr
Posted on 15/06/2012
, work completed 15/06/2012
Recommended
Which? Local Review
I used these plumbers to carryout some work to comply with Water Regulations. They were efficient, swift , professional and friendly.
nvb
Posted on 03/06/2012
, work completed 03/06/2012
Recommended
Which? Local Review
Quick, effective and friendly. Came when he said he would (sooner than we expected) to install a new tap, move our washing machine connections, etc. We have to report that he got the latter back the wrong way round, but I'm sure he'd have rushed to correct it if I hadn't done it myself. Not cheap, but took much less time than we'd expected, so good value, and we'll certainly ask him again.
RKPar
Posted on 21/05/2012
, work completed 21/05/2012
Recommended
Which? Local Review
I have used Tony for over 8 years now. It was by luck that I found out about him after British Gas had installed a Central heating system for my mother. The system caused problems within months of installation and none of the BG homecare engineers seemed willing or could solve the problem. Tony was due to refurbish my mother's bathroom and was thus able to get a closer look at their work. Pipes around the boiler had not been connected correctly by British Gas and were leaking. This caused damage to the kitchen ceiling. Tony also pointed out that British Gas had charged for work/materials not carried out which amounted to around £1500. This was a very stressful time for me so Tony prepared a report which I was able to submit to BG and claim for compensation and damages. Just last month their were new problems with the same system which BG homecare engineers didnt put right. Tony replaced pipework, replaced an insufficient immersion heater in the cylinder tank and power flushed the system. I cannot praise Tony enough. He is a honest, polite and hard working professional and I believe that his expertise in heating/boiler systems makes him one of the best in the field. Tony has also carried out other plumbing work for my family to a high standard. I only wish I had known about him earlier.
Norjan
Posted on 04/05/2012
, work completed 04/05/2012
Recommended
Which? Local Review
I found Anthony of Bourne Plumbing and Heating on my 'Which Local' website. I chose him due to the amount of positive reviews regarding his work. I have to say I wasn't disappointed! It was discovered there was a fault with my existing central heating system and a leak on the boiler (past economical repair). Anthony turned up on time for the installation of my new boiler, he started work as agreed and left my house clean and tidy, with all in working order. I chose the Viessmann boiler on Anthony's recommendation and am very pleased with his choice. My central heating system has now been upgraded to current standards. I would definitely have no hesitation in recommending him not only on this site, but also to my friends and family as well.
W? member N132
Posted on 19/04/2012
, work completed 19/04/2012
Recommended
Which? Local Review
I rang Tony in a panic on a Saturday morning as we needed a gas fire to be removed to investigate ominous noises in the chimney.He re-assured me there could not be a gas leak and said he would fit in an early call on Monday morning. He came as arranged,removed the fire (behind which was a live pigeon!),then capped off the gas supply as requested.Everything was done quickly and efficiently, and after testing the gas supply to boiler and cooker, he unblocked a hob jet into the bargain.I have no hesitation in recommending him for courtesy and efficiency.
DANIEL GETHIN
Posted on 04/04/2012
, work completed 04/04/2012
Recommended
Which? Local Review
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi
Posted on 21/03/2012
, work completed 21/03/2012
Recommended
Which? Local Review
Contacted Tony about a faulty tap, which he came and fixed when he said he would. Whilst here he also replaced a cistern toilet handle, which I was having problems with when removing the old one. All in all excellent service, and explained what the problems were. Will definitely use again.
tony moors
Posted on 17/02/2012
, work completed 17/02/2012
Recommended
Which? Local Review
I decided to try Bourne Plumbing after reading the good reviews and putting up with unreliable plumbers for the last few years. I organised a landlord's gas safety check with Anthony via email . He was right on time, tidy and polite - therefore no problem with him working in a premises with occupied tenants. He completed the work as expected for which I paid him. Within days, the invoice arrived in the post. Overall, very professional and will definitely use again.
londonkiwi
Posted on 07/02/2012
, work completed 07/02/2012
Recommended
Which? Local Review
We have used Tony twice. The first time to fix a malfunctioning toilet, and the second to cap off a gas pipe while we were waiting for a new appliance to be delivered. On both occasions he came at the agreed time and at short notice. He was polite, efficient and tidy. We Would not hesitate to use him again and to recommend him to others.
BrendanC
Posted on 02/02/2012
, work completed 02/02/2012
Recommended
Which? Local Review
I called Tony to fix a leak from the toilet overflow on behalf of my 83yr old mother who was worried that the pipes would freeze if the weather turned icy. Tony came at the agreed time, closed the water supply, removed and replaced the faulty parts and as requested put in a valve so that in future the water to the toilet can be turned off in the bathroom. Tony was polite, had listened to what I had told him over the phone and so had all the parts with him, got on with the job and fixed the problem. Mum's peace of mind restored, thank you.
Twoplanks
Posted on 25/01/2012
, work completed 25/01/2012
Recommended
Which? Local Review
My tenant reported that the bathroom toilet was broken and leaking into the floor in early December. My letting agent sent their plumber around and he did a fix that did not resolve the problem. I then called in British Gas / Dynorod who did a similarly poor repair. Neither advised me of the full extent of the damage, which had permeated the floorboards by this time. With Christmas fast approaching and an increasingly agitated tenant I found Tony's details on Which Local. Once we established contact with the tenant Tony went to look at the problem and prepared a written quote within 24 hours to replace the loo, check the floorboards and replace the lino. Once I gave the go-ahead Tony arranged to carry out the repairs at the tenant's convenience and completed the work in good time for the Christmas break. I particularly liked the fact that Tony called when he said he would, kept me in the loop as the job progressed and completed the job on-time and within his quoted price. I will be calling Tony again and wouldn't hesitate to recommend his work.
Mr Woodstock
Posted on 24/01/2012
, work completed 24/01/2012
Recommended
Which? Local Review
I received excellent service from Tony when I had to have some pipework done so that my gas could be turned back on again. A Vaillant engineer was 'fixing' a water leak in my boiler when he noticed a problem with the gas pipe and immediately switched off the gas. No heating, no hot water, no cooking, nobody to turn to. In a panic I turned to Which Local and saw the recommendations for Tony and I can say they are all spot on. He couldn't make it on the day but turned up at 07:30 the next morning, changed the pipe and turned on the gas. No fuss, no time wasting, no mess, he had all the tools and was very friendly. I also thought he was good value for what he charged. I would thoroughly recommend him.
Sumail
Posted on 20/01/2012
, work completed 20/01/2012
Recommended
Which? Local Review
Tony is a star. I needed my boiler moving floors & replacing. Tony was one of a number of people I discussed the job with. Although he was not the cheapest he listened to what I wanted, presented me with a couple of options and make a recommendation. He started the job when agreed and kept me in the loop with regards to his progress on a daily basis. When leaving for the day he made the place in which he was working safe and cleaned up all the mess made. He is a professional and an all round nice person. I highly recommend him.
KimmeB
Posted on 01/01/2012
, work completed 01/01/2012
Recommended
Which? Local Review
Came when he said he would to fix bathroom taps that had no water coming out. Job took about 25 min and I was charged his callout fee of £55 which seemed reasonable. Also gave some advice on our CH system as well. Overall friendly & helpful and would definitely use again.
jsg13
Posted on 28/12/2011
, work completed 28/12/2011
Recommended
Which? Local Review
Excellent service. Reliable on timing and telephoned when he said he would. He performed a power flush of our central heating system. He was very polite and prepared to answer the many questions that we asked about what he was doing and why. Maybe not the cheapest but fairly competitive pricing. Can't imagine Anthony letting anyone down.
Tricky Dicky
Posted on 22/12/2011
, work completed 22/12/2011
Recommended
Which? Local Review
Anthony serviced my daughter's boiler in Edgware, replaced water pump, fitted new bathroom taps and waste. No mess, no fuss, no waffle. He is kind considerate and very helpful. We highly recommend him.
ESWYNKING
Posted on 16/12/2011
, work completed 16/12/2011
Recommended
Which? Local Review
We found Anthony through "Which" to investigate and fix our gas leak and temporary stop the megaflow from leaking. Anthony came on time and fixed the gas leak, he was very effecient and ensured all the floorboards that he had to take off was fixed back and said he would be back to fix the megaflow leak once we had the part.
Anusha Rajiyah
Posted on 02/12/2011
, work completed 02/12/2011
Recommended
Which? Local Review
Having picked out Bourne Plumbing, to replace my gas fired boiler, from Which Local recommendations, I was not disappointed. Anthony came on the agreed date and alloted time and set to removing my old boiler. With hardly a break, but numerous cups of tea, he worked from 8am until 7pm each day until the job was completed.Once finished everything was tidied up and the rubbish removed. The finished installation was more than satisfactory and I would have no hesitation in recommending him.
Silverdale2
Posted on 22/11/2011
, work completed 22/11/2011
Recommended
Which? Local Review
We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.
TonyOCL
Posted on 14/11/2011
, work completed 14/11/2011
Recommended
Which? Local Review
I needed to extend a gas pipe under the floor-boards. Tony was very prompt, had all the tools and parts required and undertook the work efficiently.
Roshan
Posted on 18/10/2011
, work completed 18/10/2011
Recommended
Which? Local Review
Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.
Al E J Good
Posted on 15/10/2011
, work completed 15/10/2011
Recommended
Which? Local Review
As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.
WJMc
Posted on 13/10/2011
, work completed 13/10/2011
Recommended