Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

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4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Bathroom leak
Customer Service
Quality
Value
Called late last night, came out first things this morning. Excellent service can't recommend him enough.
Which? Trusted Traders Consumer Posted on 30/08/2023 , work completed 29/08/2023
Exceptional
Customer Service
Quality
Value
I found Anthony on Which? Trusted Traders when a leak under my bath needed to be fixed. He responded quickly, arrived on time and took care of everything efficiently. He repurposed part of an old tap so I didn't need to replace the set, saving me money. He also advised getting a botched radiator job fixed for free by the company responsible rather than me paying him to do it, which impressed me. Finally, I requested a separate invoice for the work covered by my home insurance, which he provided. The whole experience was reassuring and professional, which we all want when hiring tradespeople!
Customer in Greater London Posted on 31/08/2023 , work completed 30/08/2023
Concealed Toilet Cistern/Towel Radiator Heating Element
Customer Service
Quality
Value
This was the second time that I have used Bourne Plumbing. The first occasion was May 2022 but I forgot to leave a review [apologies]. Last year involved a replacement flushing unit and replacement towel radiator heating element. This year also involved a replacement flushing unit. Anthony is reliable, efficient, courteous, works cleanly, orders spare parts as necessary and returns to complete works in as short a time as possible. He does not demand payment before work is started, and only sends an invoice via email with details of how to pay once work has been completed. His rates are reasonable. I have no hesitation in highly recommending Bourne Plumbing and will certainly use Anthony again for any work/problems in the future.
Customer in Greater London Posted on 11/08/2023 , work completed 10/08/2023
Trusted plumber!
Customer Service
Quality
Value
I think I’ve found a plumber I can trust. Based on his WHICH review, I booked Tony in for a couple of straight forward jobs (MegaFlow annual check and kitchen tap replacement) to check him out for a job I’ve been putting off, for far too long, for fear of consequences of the job going wrong and causing damage which would be extremely expensive to rectify. Long story short, he replaced the shower thermostatic cartridge, which was well and truly jammed, without causing any damage whatsoever to the fittings and surrounding tiles. Although he was confident he could do this job without damage, he did reassure me of the potential options. Relieved and happy customer!
Customer in Greater London Posted on 10/11/2023 , work completed 08/11/2023
Fantastic and friendly service from Tony
Customer Service
Quality
Value
Excellent! Tony arrived on time, did a great job and was friendly throughout the job. My Megaflo is now behaving as it should after he fixed the issue. I'll be sure to book Tony in for a periodic service to ensure everything keeps on working smoothly. One of the best guys in the business!
Customer in Greater London Posted on 27/05/2024 , work completed 01/05/2024
Bourne Plumbing & Heating
Customer Service
Quality
Value
This firm supplied and fitted a new gas fired wall hung central heating "ATAG" boiler covered by an 18 year warranty and completely overhauled my central heating system comprising sixteen radiators. This included replacement valves on all radiators and two motorised valves to control the direction of flow in the system. They also carried out a power flush of the system and magnetised filtering to remove minute metallic particles from the circulating fluid before finally adding inhibitor to the system. Anthony, the Principal of the firm, undertook this work and is very thorough. He is a pleasure to have working in one's home and I recommend him strongly to any householder who is contemplating a similar project.
Customer in Greater London Posted on 29/04/2024 , work completed 19/04/2024
Reliable, professional, helpful
Customer Service
Quality
Value
Anthony has done several jobs for us - most recently checking out our boiler, fixing a leak and replacing faulty taps. Each time he arranged a visit quickly and rectified the problems. He is very straightforward, extremely helpful and highly professional. We would recommend him very highly indeed.
Customer in Greater London Posted on 03/05/2024 , work completed 18/04/2024
Installation of New Atag Boiler and System upgrade with 18 year Boiler Warranty.
Customer Service
Quality
Value
Tony of Bourne Plumbing and Heating replaced our old broken boiler, and upgraded our dated heating system. We now have a lovely warm home with our new boiler covered by 18 years warranty. Tony was great from first looking at the job to completion.
Customer in Greater London Posted on 04/03/2024 , work completed 04/03/2024
Boiler replacement
Customer Service
Quality
Value
We have used Tony at Bourne Plumbing a number of times. Most recently we had an ATAG boiler installed with an 18-year warranty. Tony has provided excellent service and high quality work. We would definitely recommend.
Customer in Greater London Posted on 26/07/2024 , work completed 11/07/2024
Excellent Plumber
Customer Service
Quality
Value
Tony Bourne is a first-rate plumber. He has installed a new boiler, two showers, a pump, and a kitchen waste disposal amongst other tasks for us over the years. He has also fixed bodged jobs left by others. He thinks very carefully about what the job entails and what fittings he will need, arrives with an impressive range of tools, and cleans up thoroughly before he leaves.
Customer in Greater London Posted on 13/07/2025 , work completed 26/06/2025
Professional plumbing
Customer Service
Quality
Value
Anthony assessed the issues with my heating system, provided a quote, ordered the parts, and completed the job within a week. Fully satisfied with the speed and quality of the service. Highly recommend.
Customer in Greater London Posted on 13/07/2025 , work completed 27/06/2025