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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
635 reviews
Recommended
Recommended
by 100% of customers
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Happy customer
Customer Service
Quality
Value
New hot water cylinder installed, excellent workmanship, knowledgeable, house cleaned afterwards.
Which? Trusted Traders Consumer
, work completed
Recommended
Viessmann Boiler Fitted
Customer Service
Quality
Value
Our boiler was flooded inside and Mr. Sawczuk quickly attended to it, installing a new boiler and filters. Later a power flush was done to the central heating system. The quotation paperwork was detailed and full. He left a folder for us with all the information about our new equipment and its aftercare, and went through the controls with us. He is also a very tidy worker. Highly recommended.
Customer in Greater London
, work completed
Recommended
Repair to Vaillant Boiler
Customer Service
Quality
Value
Bourne Plumbing was recommended by a friend as my own plumber was not working due to Covid. Anthony Sawczuk visited twice. Initially managed to get boiler functioning but it failed the next morning. When contacted, he ordered the correct part and visited the following day and fitted. The boiler has worked ever since. The work was carried out to a professional standard. We were kept informed and were relieved Anthony maintained social distance, wore a mask and gloves and carried out the work efficiently with a high degree of cleanliness.
Customer in Bellevue Road, Ealing
, work completed
Recommended
Expert boiler advice & professional service
Customer Service
Quality
Value
We had an old boiler replaced with a new Viessmann boiler. Work was carried out promptly and Anthony went out of his way to order and fit the new boiler in double quick time so we were only without heating for a couple of days. I am happy to recommend this company as Anthony is straightforward and trustworthy, and the work is carried out efficiently. The kitchen was left clean & tidy. Five stars.
Customer in West Ealing
, work completed
Recommended
Central heating and hot water repair
Customer Service
Quality
Value
He came very quickly, based on the fact i am vulnerable. he find a fault which needed a new part which he managed to get very quickly. Clean, very aware of covid and explained what was broken and what he doing. Excellent
Judie, London
, work completed
Recommended
First Class Quality
Customer Service
Quality
Value
The quality of the work was first class and I would highly recommend them. Bourne Heating and Plumbing didn't just meet my exceptions, they exceeded them. They were punctual, efficient and did an excellent job. Delighted with all the work they completed.
Lawrence, London
, work completed
Recommended
We asked him to install a new Viessmann boiler, it being a Which? Best Buy.
Customer Service
Quality
Value
It was not the first time Anthony has come to our rescue, as amongst other tasks he's been asked to fix, he came to stop a leak in the loft. He is a plumber much in demand! As for the Viessmann boiler, he submitted a detailed schedule of the work that needed to be done to install the new boiler and the quote was well detailed with the work that would be involved. He is a very neat and tidy workman. He left the place immaculate each time he left for the day. Much of his time was spent unloading, and at the end of the day, reloading his very superior-looking van. He also found time to bring things downstairs, change a lightbulb and generally do the odd job he found to do. A thoroughly nice person and I cannot recommend him highly enough.
Customer in Greater London
, work completed
Recommended
Fast, professional and no fuss - great plumber!
Customer Service
Quality
Value
We used Anthony after our neighbour recommended him. He was great. We had a leak coming through our kitchen ceiling and couldn’t figure out the source. Anthony visited twice, and after we figured out it was our bathroom tap leaking, he found the problem and fixed it straightaway which included going out to choose a suitable replacement tap. Tidied up after too. Tap is great and leak has stopped. He was very conscious of covid precautions too, was happy to wear shoe covers in the house and charged a fair price too. Would definitely use for all our future plumber needs.
Customer in Greater London
, work completed
Recommended
Very thorough and professional
Customer Service
Quality
Value
Moved into a new home, came across a few problems, and found Anthony (Bourne Plumbers) on Trusted Traders - and were glad we did. Anthony addressed our problems with the minimum of fuss and explained very clearly what needed doing. He was very thorough and professional. We would happily recommend him to others and will certainly use him again in future.
Customer in Greater London
, work completed
Recommended
Boiler Installation
Customer Service
Quality
Value
Very good from start to finish from the estimate to completion of the job. Anthony is extremely well organised and professional. Left no mess in the house at all, quality of work was very high, he found a problem with a pipe that has saved us with damp issues. Arranged scaffolding over the conservatory, all done very quickly with minimum noise.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
We had a leak in our bathroom. We contacted Anthony having got his name from Trusted Traders. He responded very quickly and sorted out the problem in a speedy and efficient manner. Would definitely use him again. Highly recommended.
Customer in Greater London
, work completed
Recommended
Excellent and efficient service
Customer Service
Quality
Value
Tony replaced our old gas boiler and installed a new Veissmann Boiler and pumps, we are delighted with the performance. He also replaced the old pipe work to our hot water tank, replaced all the radiator valves and refurbished our expansion tank fittings. He completed a total power flush of our system. Tony was extremely professional, explained the process and the features of all the fittings, he did not stop working until he was 100% satisfied with the installation, he left minimum disruption over night. He always arrived at the agreed times. He was extremely clean using mats and sheets to minimise dirt and rubble in our house. He provided a fast and efficient service. The central heating system and the hot water system have now been operating for 10 days, very hot and silent, we are very pleased. I have absolutely no hesitation in recommending Tony and Bourne Plumbing, and will certainly use him for all my future maintenance work.
Customer in Greater London
, work completed
Recommended
Excellent, thorough and careful all-round plumber and heating specialist
Customer Service
Quality
Value
Over the last three weeks, Anthony Sawczuk has repaired a leaking water pipe, replaced and upgraded the valves and controls for our hot water and central heating system, cleaned out the expansion tank, replaced a radiator and carried out a power flush of our central heating system. In all this work, we have found that Anthony is careful, considerate, thorough and efficient. He spends as long as is needed to complete the job so that we have never felt we were being rushed. He uses dust sheets to protect floor coverings and cleans up everything afterwards. In addition, Anthony has been very punctual, always arriving at the agreed time. He took great care to explain what needed doing and how he was going to carry out the work and replied promptly to all our e-mails. He provided written estimates and kept within budget for each aspect of the work that he carried out. We shall be very happy to use Anthony's services again in the future.
Customer in Greater London
, work completed
Recommended
Superb service of new boiler installation
Customer Service
Quality
Value
Anthony was able to start very quickly to deal with our 20 year old failing boiler. He was very considerate of our need to restore our heating system quickly and worked very hard to clear blocked pipes and restore function to radiators that had not worked properly for some time. This required a number of replacement parts and considerable unforeseeable extra work. I was kept advised of all the additional work required and approved all extra items when it was clear that they were needed. Although additional cost was incurred I believe that I received very good value for my money. I am now enjoying a warm house from a far more sophisticated system which will be self cleaning and regulating - very welcome with colder weather on the way. I have asked Anthony to provide the annual service of the Viessmann Boiler.
Customer in Greater London
, work completed
Recommended
Grat work as usual
Customer Service
Quality
Value
We have been using Bourne's services for 25+ years. Tony installed our central heating system back then and we have always been happy with it. A dripping tap and a leaking radiator sorted today. Friendly, tidy and efficient as usual. I would recommend Tony to anyone.
Customer in Greater London
, work completed
Recommended
An excellent plumber and a first rate service
Customer Service
Quality
Value
Anthony at Bourne Plumbing and Heating carried out work at short notice and did an excellent job. He replaced radiator valves, installed new under floor pipe work for an additional radiator and supplied and fitted new thermostatic controls. He replaced washers in a water tank and repaired a broken WC handle. Anthony provided a prompt quotation, the work was efficiently carried out and to the agreed budget. Anthony is extremely helpful, courteous and went the extra mile to resolve the thermostat issue. He is business like and reliable. We were delighted with his work and would highly recommend Bourne Plumbing and Heating.
Customer in Greater London
, work completed
Recommended
A friendly professional and knowledgeable 5 star plumber!
Customer Service
Quality
Value
Anthony is a consummate professional. He was punctual, courteous and extremely knowledgeable in his field and very quickly I knew that I was in a safe pair of hands. He gave sound advice and I felt very comfortable knowing that the job to our bathroom would be done to a high standard and his skills did not disappoint. Thanks Anthony, it was a pleasure to meet you and we would not hesitate to use you again. As key workers we've used other tradespeople and have been messed about, which is not what you need during these challenging Covid times. It's a relief to have found you, you willingly showed good Covid secure practices and went the extra mile to talk to us about plumbing options available. This company has traditional old fashioned values. Bourne Plumbing were clear, honest and reliable - a rare quality in any profession these days. Thanks for helping us! P.s. It would have been good to know from the outset there would have been an additional cost for PPE.
Customer in Greater London
, work completed
Recommended
Top Quality Service
Customer Service
Quality
Value
I was recommended Bourne by a neighbour because of the quality service, Bourne did not disappoint. Anthony was punctual, polite and provided a great service. He was able to fix my problem in a short space of time and advise me on some other work that I was looking at doing, he clearly has a great knowledge of his trade. Would highly recommend this company to anyone looking for a great plumber.
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
After a poor installation of our previous boiler 11 years ago and a sub-standard annual service contract, both from British Gas, we used Bourne Plumbing & Heating for the first time to replace our gas boiler & upgrade our system to meet current standards. On Anthony’s recommendation we chose a Viessmann Vitodens 100-W compact condensing boiler. A power flush to the system was required. We were surprised at the amount of debris & sludge that had accumulated in our system. Anthony’s work exceeded all our expectations. He is extremely professional and takes the time to explain clearly all stages of the job. He is punctual, courteous, clean & tidy. The price was excellent value. We have no hesitation in recommending him (indeed, we have already done so twice, since he completed our job). We will definitely use him again.
Peggy in Greater London
, work completed
Recommended
Replacing boiler with a VIESSMANN Vitodens 100-W 26KW System and adjusting and improving the existing system.
Customer Service
Quality
Value
Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.
Customer in Greater London
, work completed
Recommended
Professional
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler. We also had a full power flush which was badly needed as our radiators are over 25 years old. This was done two weeks after the original work of installing the boiler and treating the radiators. As he worked other problems came to light and options were discussed and agreed. He repaired the outside brickwork to a high standard and cleared up after each days work. Anthony was professional and explained what he was doing in an easy way for us to understand. He keeps up to date with new ideas and advances in his profession.
Customer in Greater London
, work completed
Recommended
Very Reliable
Customer Service
Quality
Value
Responded very quickly and was able to come out at short notice. Very reliable and got the job done with no issues. Wore all the correct protective gear and kept me informed through the whole process. Would definitely recommend to friends and family.
Becky in Greater London
, work completed
Recommended
Efficient and quick
Customer Service
Quality
Value
Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.
Richard in Greater London
, work completed
Recommended
Quick and effective
Customer Service
Quality
Value
A toilet cistern had sprung a leak from its water input. We had turned off its supply and drained it, so we were not an emergency, but Anthony came the same day, and did an excellent job. Previous work by a plumber we will not name had left the cistern with a very slow leak (from a different place) despite much tightening, necessitating keeping a drip tray in place. Anthony removed the cistern, replaced all the innards, which were found to have been incorrectly sealed and were spoilt, and fitted a new supply feeder pipe and tap; he clearly keeps a stock of routine parts in his van. We now have a cistern which is drip-free and works better than before. He was totally professional, showed us clearly why the replacement parts were needed, left no mess, and inspired confidence. His bill came to just under what we had expected. I hope we don't need a plumber again soon, but when we do he will be the first we approach.
Customer in Greater London
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Excellent service on my Worcester boiler, un-touched for 5 years! Explained clearly what was required and advised on future pressure maintenance. Place left clean and tidy. Would highly recommend.
Customer in Greater London
, work completed
Recommended