Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex Posted on 22/08/2014 , work completed 22/08/2014
Prompt & professional
Customer Service
Quality
Value
He is very punctual, always gets back to on the phone if promised & is very skilled & experienced & honest.
Makshid, London Posted on 13/11/2014 , work completed 13/11/2014
Excellent, professional service.
Customer Service
Quality
Value
Anthony serviced the boiler and fitted a new radiator. He is reliable, courteous and conscientious. I have used him before and would use him again. I have no doubts in recommending his services.
David, London Posted on 23/01/2015 , work completed 23/01/2015
Excellent service
Customer Service
Quality
Value
Tony has done various jobs over many years & I have been very satisfied with everything he has done, including recently fitting a Viessman Boiler.
Jeremy, London Posted on 19/09/2014 , work completed 19/09/2014
plumbing in Ealing
Customer Service
Quality
Value
Excellent service, helpful advice, clear and fair quotation. Work undertaken quickly, efficiently, tidily and to good standard ; highly recommended.
Richard Ealing Posted on 02/07/2015 , work completed 02/07/2015
Which? Local Review
Customer Service
Quality
Value
Came on time, very organised and tidy. Did a very thorough service on my boiler, and left no mess. Very high standard. Not cheap, but you get what you pay for.
John W5 Posted on 20/09/2013 , work completed 20/09/2013
Which? Local Review
Customer Service
Quality
Value
Used Tony to mend a toilet cistern. I was impressed by his punctuality, standard of work and general professionalism. I would certainly use him again and would recommend him to anyone needing a plumber.
andrewh1032 Posted on 25/06/2010 , work completed 25/06/2010
Which? Local Review
Customer Service
Quality
Value
I approached Anthony as a result of recommendations on this website and he answered the phone immediately. He arranged to fit a kitchen tap and two isolating valves at a tenanted flat in Ealing and everything proceeded without problem. Anthony let me know by email that the job had been completed and sent me a copy of his invoice with payment instructions. The tenants were also very pleased with his professional and courteous manner. I would have no hesitation in using his services again.
JiJai Posted on 06/10/2014 , work completed 06/10/2014
Which? Local Review
Customer Service
Quality
Value
Very good service and excellent advice. Changed bath shower tap and fitted new thermostat for walk in shower. Even went to shop to get new part when supplier sent wrong one.
JoJ Posted on 30/09/2010 , work completed 30/09/2010
Which? Local Review
Customer Service
Quality
Value
I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609 Posted on 15/02/2011 , work completed 15/02/2011
Which? Local Review
Customer Service
Quality
Value
Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952 Posted on 24/02/2011 , work completed 24/02/2011
Which? Local Review
Customer Service
Quality
Value
Tony has been to our house twice, initially to diagnose and repair a problem with our gas central heating boiler, and secondly to replace a faulty valve on the system, install a new immersion heater and do a routine service on the boiler. On both occasions he has arrived promptly, carried out the work efficiently and been pleasant and courteous to deal with. Along with his many other customers, I can happily recommend him
gemife Posted on 06/06/2011 , work completed 06/06/2011
Which? Local Review
Customer Service
Quality
Value
Tony has done three bits of work for me now: servicing a boiler, fixing a problem with a toilet cistern, and replacing a central heating radiator valve. He carried out all these jobs extremely well and in a very fuss-free way. He will definitely be the first plumber I will call on future occasions.
judetheobscure Posted on 15/09/2011 , work completed 15/09/2011
Which? Local Review
Customer Service
Quality
Value
I decided to try Bourne Plumbing after reading the good reviews and putting up with unreliable plumbers for the last few years. I organised a landlord's gas safety check with Anthony via email . He was right on time, tidy and polite - therefore no problem with him working in a premises with occupied tenants. He completed the work as expected for which I paid him. Within days, the invoice arrived in the post. Overall, very professional and will definitely use again.
londonkiwi Posted on 07/02/2012 , work completed 07/02/2012
Which? Local Review
Customer Service
Quality
Value
I found Bourne Plumbing via WHICH Local . The sevice of the CH boiler and attending to a leak were done quickly and competently: any explainations required were given in layman's language. I can wholeheartedly recommend this firm.
MOC26 Posted on 11/10/2012 , work completed 11/10/2012
Which? Local Review
Customer Service
Quality
Value
Anthony ( Bourne Plumbing & Heating ) came to service our boiler and stayed to deal with an awkwardly located leak which became evident. He subsequently fitted new pipework where required.He was reliable and very professional.He was tidy and cleaned up well on completion.Recommended.
david leach Posted on 27/02/2013 , work completed 27/02/2013
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
S.A.Smith, W5 Posted on 01/02/2018 , work completed 01/02/2018
The review is self explanatory
Customer Service
Quality
Value
I first came across Mr Sawczuk of Bourne Heating and Plumbing when I bought my house 30 years ago. He carried out major re-plumbing of the house and I am pleased to say that his work has stood the test of time. He recently repaired a shower mixer, and a faulty toilet cistern and upgraded several gate vales and stop cocks. He arrived when he said he would, and did the work in a day. While he is not the cheapest plumber around, His work is of high quality and I would have no hesitation in recommending him.
Which? Trusted Traders Consumer Posted on 10/06/2018 , work completed 10/06/2018
A trusted workman
Customer Service
Quality
Value
A complete central heating system. There was no central heating in the house before. Anthony was a superb workman, he was clean and tidy and always aware of my needs while living in the house while floorboards were up and rooms disrupted. I had complete confidence in leaving him in my house if I had to go out.
Which? Trusted Traders Consumer Posted on 11/07/2018 , work completed 11/07/2018
Great Service
Customer Service
Quality
Value
New bolter installed and flushed system. Super efficienct reliable and trustworthy. Gladly and a premium for a premium and professional service.
BSTEWART Posted on 11/12/2018 , work completed 11/12/2018
Efficient and reliable service.
Customer Service
Quality
Value
I needed a replacement mixer tap in my kitchen and Anthony gave some very helpful advice about which type would be best. He installed it on a later visit, fitting the work in at a convenient time for me even though he was particularly busy with a major project that week. He is easy to contact and very straightforward in his dealings, and I recommend him highly.
Customer in Greater London Posted on 09/03/2022 , work completed 20/01/2022
Replacement boiler
Customer Service
Quality
Value
We are very grateful to Anthony for advice and for fitting a new Viessmann boiler in replacement of an existing boiler which was in serious decline . This was on budget and on time with helpful follow up service to make sure things were fully operational. We propose to use Anthony and Bourne plumbing and Heating for annual servicing . We recommend him highly for potential customers in the Ealing area .
Customer in Greater London Posted on 18/03/2022 , work completed 28/01/2022
Which? Local Review
Customer Service
Quality
Value
Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG Posted on 21/04/2010 , work completed 21/04/2010
Which? Local Review
Customer Service
Quality
Value
I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy Posted on 15/06/2010 , work completed 15/06/2010
Which? Local Review
Customer Service
Quality
Value
Anthony installed a new boiler and radiators as well as removing the old boiler and radiators. The quote he provided was extremely detailed and professional and there were no hidden extras when we got the final bill. His workmanship was excellent, he turned up when he said he would and was extremely tidy, at the ned of each day you would not have known he had been there. His advice was very helpfull, he completed the job on time and we could not be happier with the work done. We were so impressed that we have asked him to provide a quote for a new bathroom.
Sally63 Posted on 05/04/2014 , work completed 05/04/2014