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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
635 reviews
Recommended
Recommended
by 100% of customers
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Which? Local Review
Customer Service
Quality
Value
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very fast, efficient service from Mr Bourne. He was with us with 45 minutes and sorted out an issue with our boiler as well as giving us advice on future issues we may experience with it.
Ellen_W
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found Tony through the Which? local and Gas safe web sites. He had a significant number of positive recommendations on the Which? website so I contacted him and arranged for him to call. He turned up on time and identified my heating and plumbing problems. A few days latter I received a detailed and type-written quote. After discussing the quote I arranged for him to carry out the work, which included replacing the boiler with a Viessman boiler with a 5 year guarantee, power flushing the system and installing a Magna Clean unit. He arrived as agreed and carried out the work in a professional manner leaving the house clean and tidy. I will definitely employ him again and recommend him to others.
rontaylor57
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony came round to fix an old tap that had seized up. I had had another plumber round the previous week to do the same job and it had gone again after just a couple of days. Tony has got it working perfectly again and I would not hesitate to recommend his efficient and prompt service. I will certainly be using him again in the future.
Peter, Cheadle
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Based on the large number of other favourable recommendations on this site, I called Tony this morning when I discovered I had no hot water and no idea what the problem was! Tony arranged to call after 5pm, which was very convenient as I work on the other side of London - so no time missed in order to sit in and wait. He came on time and fixed the problem (replaced a valve) then and there - so no delay while parts were sourced. He explained everything that he was doing and did as he promised. Although I have no alternate quotes for the work completed, I thought it was extremely good value for money, given his prompt response and the immediate result and of course, I now have my hot water restored! I would highly recommend him. Indeed, I have made arrangements for Tony to return to fix some other nagging plumbing issues which although not critical, I have every confidence he can assist with.
kxread
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
can highly recommend Bourneplumbing. Service man arrived on time and gave an honest and fair assessment of the problem. Once a course of action was agreed, he set about his task in a fast and efficient manner. I also found him to be polite and straight forward.
PercyPigLover
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony installed a Viessmann Combi boiler with a neww gas pipe. He worked consistently hard to produce a neat and professional standard. He was very helpful and I would highly recommend him,
Theresa Jane
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony serviced my daughter's boiler in Edgware, replaced water pump, fitted new bathroom taps and waste. No mess, no fuss, no waffle. He is kind considerate and very helpful. We highly recommend him.
ESWYNKING
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We have used Tony twice. The first time to fix a malfunctioning toilet, and the second to cap off a gas pipe while we were waiting for a new appliance to be delivered. On both occasions he came at the agreed time and at short notice. He was polite, efficient and tidy. We Would not hesitate to use him again and to recommend him to others.
BrendanC
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I rang Tony in a panic on a Saturday morning as we needed a gas fire to be removed to investigate ominous noises in the chimney.He re-assured me there could not be a gas leak and said he would fit in an early call on Monday morning. He came as arranged,removed the fire (behind which was a live pigeon!),then capped off the gas supply as requested.Everything was done quickly and efficiently, and after testing the gas supply to boiler and cooker, he unblocked a hob jet into the bargain.I have no hesitation in recommending him for courtesy and efficiency.
DANIEL GETHIN
, work completed
Recommended
Viessmann combi
Customer Service
Quality
Value
Tony was recommended through my bathroom fitter, he did a great job, prompt and professional. He installed a new Viessmann combi in just a day and a half, removing the old tank/cylinder with all the pipework in our loft and airing cupboard. He came back at a later date to flush our heating system as well. Tony comes at a price but his work speaks for itself, he will offer a very competent and efficient service. I would definitely recommend Bourne Plumbing & Heating to anyone. p.s make sure you keep enough milk around for his tea!
Spiros
, work completed
Recommended
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills
, work completed
Recommended
Excellent & efficient
Customer Service
Quality
Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very good service from Tony, arrived within the hour, and made a fast professional job repairing a serious leak in the toilet
cbspeed
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Would strongly recommend. I'd agree with previous poster that it can be pricey, however I think with this company/contractor, it is how much someone competent now costs for this kind of intervention. There are too many charlatans in this job. He went above and beyond to help diagnose an ongoing issue that had floored a surveyor and two other contractors supplied by the management company.
Mamab
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London
, work completed
Recommended
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London
, work completed
Recommended
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London
, work completed
Recommended
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London
, work completed
Recommended
Reliable
Customer Service
Quality
Value
I have employed Tony over the past 20 years. He is professional, competent, efficient & works in a clean & tidy way producing accomplished workmanship. He has sharp diagnostic ability & up-to-date knowledge of products & his trade. He is straightforward to deal with and prompt in response. Altogether reliable, even came in emergency on Christmas Eve.
Maureen, London
, work completed
Recommended
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London
, work completed
Recommended
Installation of new toilet.
Customer Service
Quality
Value
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London
, work completed
Recommended