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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
632 reviews
Recommended
Recommended
by 100% of customers
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Fantastic Plumber,Fantastic Service
Customer Service
Quality
Value
I started using Bourne Plumbing (recommended by a friend of a friend) when we needed someone to take out a bath and put in a shower (my husband had recently been diagnosed with terminal cancer), he came when he said he would, gave me a sensible quote and completed the job in a timely fashion and the pipework was amazing, so neatly done - the attention to detail incredible. We then used him again to create a downstairs toilet and utility room, entailing a new water main and connection - again all done incredibly tidily and efficiently. Our old boiler then broke down so we used Tony to install (and re-position) a new Viessmann Boiler - again all done very efficiently and with little disruption. Lastly we had a new kitchen fitted and we used Tony to carry out all the necessary plumbing. He is a pleasure to have in the house and we would not hesitate to recommend him.
PDeV in Greater London
, work completed
Recommended
Bourne Plumbing & Heating - Very prompt service and good work.
Customer Service
Quality
Value
Anthony of Bourne Plumbing and Heating responded very quickly to a call- out on a Sunday to look at my boiler which was malfunctioning with no hot water or central heating. He was able to rectify the problem quickly and efficiently. I have used Anthony on a number of occasions over the years and he has always provided a conscientious, thorough and efficient service/repairs. I would not hesitate in recommending him to others.
Customer in Greater London
, work completed
Recommended
Professional service, quality work, very happy.
Customer Service
Quality
Value
Bourne Plumbing & Heating installed a new Viessman boiler into my flat. I found Bourne Plumbing & Heating to be extremely reliable and professional. Tony did a great job of installing the Viessman, taking consideration of prior work and making appropriate adjustments where necessary, fitting new piping, a thermostat, and new valves on each radiator. He took the time to explain everything to me, went through the paperwork, and showed himself to be very trustworthy and genuine. Tony was on time, tidy in his workspace, respectful, and showed overall excellent knowledge and confidence in the project he undertook. I'm very happy with the work he has done, and would have no hesitation in recommending Bourne Plumbing & Heating to anyone else who required their services.
Tom in Greater London
, work completed
Recommended
Viessmann Boiler Installation by Tony
Customer Service
Quality
Value
Bourne plumbing just wow. Arrived when stated to replace an old boiler with a Viessmann boiler. The attention to detail is incredible and where the work was carried out all the mess removed and a full clean undertaken. A full demonstration of the new controls was given and what to do in any common situation with the boiler. After the install had been done a professional welcome pack was issued which contained all the new details and user manuals. A very nice touch. Also means when the boiler is serviced next all details are at hand. Great professional workmanship all round and would recommend to anyone.
Customer in Buckinghamshire
, work completed
Recommended
Viessman vitodens combi boiler service
Customer Service
Quality
Value
Initial phone call to arrange the service was promptly answered, once we arranged date & time that was it, the plumber arrived on time. All the maintenance kit & tools were carried in at the beginning none of this in & out of the building, dust sheets everywhere to protect the kitchen floor, no asking have you a bucket handy to drain water, which I've experienced before, as for the service all done swiftly, plumber certainly knew his way around the boiler, followed by cleaning, readings, tidy up, cup of tea thrown in along the way, the service book filled in, all done. I also regard value as not only the cost of a service but peace of mind especially for winter months as nobody wants to be without heating.
Andrew in Greater London
, work completed
Recommended
Our "Go to" plumber
Customer Service
Quality
Value
Tony carried the annual boiler maintenance in this instance. He was efficient, polite and friendly. As always his work was to an excellent standard and he cleaned up afterwards. In the past he has solved minor plumbing problems and also carried out the boiler installation. No complaints, only praise.
Customer in Greater London
, work completed
Recommended
Bourne Plumbing & Heating: An outstanding service
Customer Service
Quality
Value
Bourne Plumbing delivered a highly professional outcome that exceeded my expectations across the board including a comprehensive solution to my problem. I would wholeheartedly recommend this company.
Customer in Greater London
, work completed
Recommended
Blocked and leaking kitchen sink
Customer Service
Quality
Value
Anthony came and advised me on the best way to address the problem and completed the work very efficiently and professionally. He was also very helpful in discussing other plumbing issues. He has completed work for me before and I have no hesitation in recommending him.
Customer in Greater London
, work completed
Recommended
Would recommend
Customer Service
Quality
Value
Have used multiple times for boiler replacement and other jobs, always friendly, efficient and tidy worker. Is always quick to respond and happy to recommend.
Customer in Greater London
, work completed
Recommended
Excellent service and workmanship
Customer Service
Quality
Value
Having had difficulty finding a reliable plumber, I am delighted to have located Anthony through the recommendation of a friend. He is extremely competent and efficient, takes trouble to identify and solve problems and gives excellent advice and reassurance. I will recommend him without reservation. Thank you Anthony.
Customer in Greater London
, work completed
Recommended
Bourne Heating and Plumbing - Boiler issue
Customer Service
Quality
Value
Tony was recommended by a friend. After having no heating over Christmas for 5 days Tony came on 27th December and fixed the boiler. The cost was very reasonable. He happily came back to re-adjust the boiler cover so that the pressure gauge was more visible. I would recommend.
Customer in Greater London
, work completed
Recommended
Bourne Plumbing & Heating
Customer Service
Quality
Value
All work carried out on my boiler and toilet carried out to a very high standard in a very efficient and professional manner. Solutions were found to problems encountered with options clearly explained and costed. I would strongly recommend.
Customer in Greater London
, work completed
Recommended
A real pro . . .
Customer Service
Quality
Value
Tony Bourne has just serviced my 12 year old Valiant boiler. He was efficient, thorough and professional. He came prepared with all his tools and a box of brand new radiator valves to replace our old ones. The whole system was drained down, a couple of parts were changed in the boiler and all old and broken valves were replaced. Tony arrived at 9am and with a 40 minute lunch break finished at 5.30pm. He was very systematic, tidy and cleared up everything before he left. I have used Tony's company three times now and each job has been carried out to a high standard. His work is exemplary and I have no hesitation in recommending his services.
Customer in Greater London
, work completed
Recommended
New boiler installation - excellent work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler in my house and also did some additional work to replace radiators and radiator valves. The boiler has a 12 month warranty. He did an excellent job, completing the work to the agreed schedule and estimate. He left the house clean and tidy each day and kept me informed as the work progressed. I would have no hesitation in recommending Tony's services.
Customer in Greater London
, work completed
Recommended
First class from start to finish
Customer Service
Quality
Value
Replaced a leaking shower. The diagnosis was excellent and the estimate was detailed and helpful. As the work progressed we were kept informed about new problems uncovered, and the likely cost of fixing them. The work was carried out in good time and the quality was first-rate. They were scrupulous about clearing away the mess and minimising any inconvenience. Always communicative and keen to get our feedback. This was an awkward and unrewarding (top floor) job, carried out with cheerfulness and efficiency. We have already recommended them to friends.
Customer in Greater London
, work completed
Recommended
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London
, work completed
Recommended
First class service.
Customer Service
Quality
Value
Came at short notice. Very efficient. Had spare parts. Everything very well done.
Terence, London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Bourne Plumbing have serviced my boiler, fitted new toilet, etc. also fitted new taps on wash basins in salon (best services ever had).
Kevin, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London
, work completed
Recommended
Trusted, reliable, A-star.
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating twice and have been delighted with the service on both occasions.
Ross, London
, work completed
Recommended
Prompt, professional, brill
Customer Service
Quality
Value
I absolutely recommend this plumber. No job too big or too small. He will turn out any time of day or night. I cannot fault him.
Edwina, London
, work completed
Recommended
Excellent, professional service
Customer Service
Quality
Value
I Cannot recommend Anthony more highly. He's efficient, trustworthy & professional. I have used him now for over 2 years & will continue to do so.
Brian, London
, work completed
Recommended
Excellent prompt service
Customer Service
Quality
Value
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London
, work completed
Recommended
Plumbing supreme
Customer Service
Quality
Value
Anthony arrived promptly at the time agreed. He serviced my boiler and fixed my leaking tap. He cleaned up after himself and the cost was well within budget.
Amanda, Surrey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had been having problems with my shower and boiler for years, and several other plumbers had got nowhere. Anthony advised on a new Viessmann boiler, fitted it quickly and neatly, and even charged less than his quote as one of the planned tasks turned out to not be needed. He also moved the boiler pipes to a better location, fixed a leak under the sink and advised on how to get the shower fixed. The boiler and shower have been running without a single niggle all winter. Anthony is the best plumber I've used and I wouldn't hesitate to recommend.
bakedbeans
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Answered the call promptly and let me know the work and charges involved clearly. Was on time on the day of work; got on with the work straight away in very neat, organised manner. Was very consicious of leaving the place as neat and clean as possible from the very beginning. Finished the work efficiently in time (though I must say that the work was quite minor) and cleared all tools. Provided some general advice as well. Very very impressed - seemed knowledgable and honest. We'll definitely reccomend his services if at all needed.
jakkalonagolf
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very professional and reliable service. Plumbing problem was diagnosed quickly and fixed at a reasobale cost. Bourne Plumbing is now on my emergency contact list in case I have a future need for a plumber.
SSP
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony came round one evening to look at a lavatory which wouldn't stop flushing. He turned off the water to the cistern, ordered a new valve and came back today to fit it. He was very efficient and came when he said he would. I am delighted to have found him via Which Local.
Philippa D
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We have just had a new boiler installed, and were pleased with the advice and efficient work that we received from Bourne Plumbing. We were given plenty of support and patience during the process of considering what kind of system and boiler to have, changing from a conventional boiler and hot water tank, to a combi boiler. The boiler recommended and installed is a Veissmann, a German make that is not in the Which reviews, but has been strongly advised. The estimate given was very competitive, and cheaper than the national provider. We were very satisfied with the speed and professionalism of the work done over a period of 2 days, left with hot water overnight, and cleaning was done during and at the end of the job.
hking
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.
Al E J Good
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I have contacted Anthony this morning when our central heating stopped working due to a loss of pressure in the boiler. He came within an hour (straight from attending another call), fixed the problem and gave us good advice on what could have caused it and how to maintain it in plain, simple language. He also charged a very reasonable rate and was easy to deal with. WeÍll definitely use him again. I am currently waiting for a quote from him for some other jobs that need doing in the house.
KrissiM
, work completed
Recommended
Efficient service.
Customer Service
Quality
Value
Prompt, efficient service.
Margaret, London
, work completed
Recommended
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Punctual, efficient, fast worker. Keeps work areas very clean, removed all his rubbish. Would highly recommend. After having 4 plumbers attempt to resolve the problem over 1 and a half years, it was gratifying to have Bourne come, find the problem and have the new boiler installed within days of the order being placed.
Karyn, London
, work completed
Recommended
Excellent professional service
Customer Service
Quality
Value
Used Bourne Plumbing to replace all my radiator thermostatic valves. They did a thoroughly professional job quickly and efficiently. Several unforeseen issues with the old system were encountered all of which were fixed as a matter of course without any fuss
Antony, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
This trader replaced our bathroom basin taps effectively and with a minimum of disruption on the date and time arranged. A thoroughly well done job.
John, London
, work completed
Recommended
Always Great
Customer Service
Quality
Value
Tony is so reliable and treats you as though yours is the only job he is working on. He goes out of his way to get to you as quickly as possible and then he is fast, efficient and thorough in getting the job done. I thoroughly reccommend him...
KingBarry
, work completed
Recommended
Reliable plumber
Customer Service
Quality
Value
Tony has done several jobs for us over the past few years. These range from servicing our boiler to installing a bathroom suite and a megaflow system. Tony's work is completed to a high standard and he is reliable and trustworthy. He tidies up before leaving, making it bearable having the workman in! I have recommended him to others.
Brian1
, work completed
Recommended
Awesome local plumber!
Customer Service
Quality
Value
Tony from Bourne Plumbing serviced my boiler. Making an appointment was easy, he turned up on time and did a fantastic job, leaving the area clean and advising as to when I should next get he boiler looked at. He was professional, answered all of my questions and made me feel like he appreciated my business. I will definitely be asking Bourne Plumbing to give me a quote on installing a bathroom, as soon as funds permit.
2011-08-08 15:46:11.297
, work completed
Recommended
Quality and reliability
Customer Service
Quality
Value
I have been using Bourne Plumbing since it began in 1986. I have found their work to be faultless over many visits. Pricing is transparent and reasonable and the quality of the work first class. They’ve also responded to urgent needs incredibly quickly. So I cannot rate them highly enough and totally recommend their services.
MICHAELMAYNARD
, work completed
Recommended
General repairs/maintenance
Customer Service
Quality
Value
I have known Tony for several years and whenever I have needed help at short notice he has immediately been at hand. He is thorough in explaining what needs to be done, his estimates are fair and accurate and the completed work is excellent. I would not hesitate to recommend his services. GC
Graham
, work completed
Recommended
Total quality & reliability
Customer Service
Quality
Value
We have been using Bourne Plumbing & Heating for our plumbing needs for over 15 years. Perfect service in all that time.
David, London
, work completed
Recommended
Old school professional tradesman
Customer Service
Quality
Value
Contacted Anthony from Bourne Plumbing & Heating for the installation of a difficult positioned radiator, work was carried out with minimum of fuss, courteous clean & tidy, credit to his profession.
June, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Immediate response to my initial call. Job done 2 days later. Very efficient. No mess left behind at all. Have arranged for the boiler to be serviced nearer to Christmas.
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Rufus Herring
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Mr. Bourne has worked for us many times. On all occasions his work was excellent.
P A, London
, work completed
Recommended
HIGHLY PROFESSIONAL
Customer Service
Quality
Value
Tony came to us based on a recommendation and can only back-up the previous reviews and comments made about Tony's work on this site. Tony is very personable, friendly and importantly you can see very motivated by his own work standards and ensuring any job no matter how big or small is done properly. Am very satisfied with the attention he gave to our issue and relaxed has been resolved with such little fuss. Would not hesitate to recommend to any friends or family in the future and truly makes a welcome change to praise someone so highly for their work.
PacoSaez75
, work completed
Recommended