Bourne Plumbing & Heating

I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.

After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.

Anthony has just installed a new boiler for us. We found him to be very professional, friendly, excellent service, neat & tidy, very informative and did a great job. He explained everything very well. We are very happy with the work he did.

We needed aour bathroom sink tap fixed, phoned Anthony in the morning and he came that afternoon to rectify the fault. Very prompt service and friendly. We will use his service again.

Anthony Sawczuk carried out a very, very good job. I have no hesitation in recommending him.

Had an emergency when kitchen pipe started leaking into flat below. Water pipe was found to be embedded in concrete. Bourne Plumbing dealt with this quickly and efficiently. Subsequently had new kitchen installed and Bourne Plumbing completed all the pipework. Company is reliable and do an excellent job.

I am happy to add my recommendation to those already posted here. I had a problem with my central heating - cold radiators despite the boiler and pump appearing to work properly. This issue baffled Putney Plumbers and Swale Heating both of which made multiple visits with at least 7 different plumbers all of whom failed to fix the problem despite two changes of pump and a power flush. I contacted Anthony of Bourne Heating whose name I got from Which Trusted Traders. He recommended reconfiguration of the pipework around the pump and hot water cylinder and immediately discovered a complete blockage in one of the pipes. The pump had been trying to force water through a blocked pipe - thats why they were wearing out and having to be replaced. Once Anthony had fitted new pipework and a new pump the central heating was as good as new. He returned a fortnight later to do a proper power flush the earlier one by Putney Plumbers did nothing at all. He also did a couple of other plumbing jobs while he was here - new outside tap and replacement ballcock on cold tank. The bill for all this work was close to 2000 but this was proportionate to the materials used and time taken. I had previously paid out similar amounts for work which failed to solve the problem. I would be happy to use Anthony again and recommend him highly.

Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.

Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.

Tony has been our plumber and heating engineer for many many years, and has done work for members of my family and neighbours. He is completely trustworthy, reliable and happy to advise us at all times. Tony responds swifty to our calls and will do emergency work immediately; he assesses and completes the work required very efficiently, and tidies up after himself. He recently fitted a new Viesmann boiler which we are very happy with. Tony services our boiler yearly, and I could not recommend him highly enough! On one occasion We had an emergency whilst away on holiday and rang Tony for advice as our son was at home alone- Tony himself was on holiday which did not stop him from advising us on the phone and then contacting a friend of his who sorted out the emergency for us!

Replacement of central heating boiler and new hot water tank. A first class job, perfectly carried out.

Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.

Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.

Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.

I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!

Anthony serviced our Viessmann boiler. He was able to attend on the same day that we contacted him and was pleasant and efficient in his work (which was also reasonably priced). We would definitely use him again for plumbing or gas work!

Had a great experience with Bourne Plumbing. He serviced my boiler and fitted new taps. Would use again!

Totally professional & thorough I can't recommend Bourne Plumbing highly enough.

Bourne Plumbing & Heating were very good and professional, clean & tidy. On time. A brilliant job and was pleased with Viessmann boiler.

Good job carefully & professionally carried out & extremely tidy workman, great advice & would highly recommend.