Bourne Heating and Plumbing - Boiler issue
Tony was recommended by a friend. After having no heating over Christmas for 5 days Tony came on 27th December and fixed the boiler. The cost was very reasonable. He happily came back to re-adjust the boiler cover so that the pressure gauge was more visible. I would recommend.
Customer in Greater London
Posted on 15/02/2024
, work completed 27/12/2023
Recommended
Installed new hand basin
Tony advised on the purchase of the basin and taps and installed them on the day agreed. The job was completed to our satisfaction and we are very pleased. We were consulted where alternatives were available and able to express our preference before the action was undertaken. We will use Tony again with confidence.
Customer in Greater London
Posted on 23/02/2024
, work completed 23/02/2024
Recommended
Installation of New Atag Boiler and System upgrade with 18 year Boiler Warranty.
Tony of Bourne Plumbing and Heating replaced our old broken boiler, and upgraded our dated heating system. We now have a lovely warm home with our new boiler covered by 18 years warranty. Tony was great from first looking at the job to completion.
Customer in Greater London
Posted on 04/03/2024
, work completed 04/03/2024
Recommended
Boiler Service
Tony arrived on time to service our viessmann boiler. he did very good job.I would defiantly recommend him. He is now my go to plumber.
Customer in Greater London
Posted on 15/03/2024
, work completed 13/03/2024
Recommended
Lots of things sorted
How lovely to find a plumber willing to sort the small jobs as well as the more complicated issues. Tony replaced my kitchen tap, garden tap, new downstairs toilet, fitted a new pump. Very organised, tidy and reasonably priced. Thank you so much
Customer in Greater London
Posted on 25/03/2024
, work completed 26/01/2024
Recommended
New boiler & system upgrade
Earlier this year, Anthony Sawczuk installed a new boiler and upgraded an ageing heating system. Throughout the process his communications, punctuality, tidiness, and flexibility were excellent. Estimates of costs were clear and detailed. His extensive knowledge, experience and advice were invaluable and his workmanship was meticulous. It is testimony to the quality of his work that the installed Viessmann boiler, with a 5 year warranty, was extended (gratis) to 12 years.
Customer in Greater London
Posted on 26/04/2024
, work completed 02/04/2024
Recommended
A Plumber you can Trust
How many times have you moaned about finding a tradesperson you can rely on? A neighbour strongly recommended Anthony Bourne having used him a number of times. I have used him twice now The first time was to fix a tap (someone else failed badly) and this time to replace a boiler. The boiler installed is a Viessmann with a twelve year guarantee. Extra work was needed given a leaking immersion heater, so the initial quote became irrelevant. The work is thorough, the sense of responsibility high, he turns up when he says he will, everything is completed and tidied up very neatly. All I could want: job defined, work done properly and no problems.
Customer in Greater London
Posted on 28/04/2024
, work completed 11/04/2024
Recommended
Bourne Plumbing & Heating
This firm supplied and fitted a new gas fired wall hung central heating "ATAG" boiler covered by an 18 year warranty and completely overhauled my central heating system comprising sixteen radiators. This included replacement valves on all radiators and two motorised valves to control the direction of flow in the system. They also carried out a power flush of the system and magnetised filtering to remove minute metallic particles from the circulating fluid before finally adding inhibitor to the system. Anthony, the Principal of the firm, undertook this work and is very thorough. He is a pleasure to have working in one's home and I recommend him strongly to any householder who is contemplating a similar project.
Customer in Greater London
Posted on 29/04/2024
, work completed 19/04/2024
Recommended
Reliable, professional, helpful
Anthony has done several jobs for us - most recently checking out our boiler, fixing a leak and replacing faulty taps. Each time he arranged a visit quickly and rectified the problems. He is very straightforward, extremely helpful and highly professional. We would recommend him very highly indeed.
Customer in Greater London
Posted on 03/05/2024
, work completed 18/04/2024
Recommended
Excellent service and workmanship
Having had difficulty finding a reliable plumber, I am delighted to have located Anthony through the recommendation of a friend. He is extremely competent and efficient, takes trouble to identify and solve problems and gives excellent advice and reassurance. I will recommend him without reservation. Thank you Anthony.
Customer in Greater London
Posted on 07/05/2024
, work completed 07/05/2024
Recommended
Work completed on time and on budget.
Our boiler needed replacement and Tony recommended a Viessmann boiler which was installed with system protection and a power flush. A 12 year warranty has been placed on the boiler. Through out Tony has been helpful and considerate. The work was completed on time and within budget and all waste removed. Would employ them again.
Customer in Greater London
Posted on 08/05/2024
, work completed 07/05/2024
Recommended
Fantastic and friendly service from Tony
Excellent! Tony arrived on time, did a great job and was friendly throughout the job. My Megaflo is now behaving as it should after he fixed the issue. I'll be sure to book Tony in for a periodic service to ensure everything keeps on working smoothly. One of the best guys in the business!
Customer in Greater London
Posted on 27/05/2024
, work completed 01/05/2024
Recommended
Urgent leak fixed promptly
For years we have suffered from a damp cellar, and the source of the water ingress remained undetectable. Whilst gardening works were being done, our outside tap was found to be culpable, with a substantial leak underground. This was discovered just before the weekend, but Tony came and sorted the problem out the following morning. A professional job, which solved a long-standing mystery, at a reasonable price in the circumstances.
Customer in Greater London
Posted on 30/06/2024
, work completed 09/06/2024
Recommended
Boiler service and repairs
Anthony carried out a boiler service as well as repairing some pipework and a broken radiator. His communication was very good, he was punctual and reliable - recommended.
Customer in Greater London
Posted on 04/07/2024
, work completed 21/06/2024
Recommended
A real pro . . .
Tony Bourne has just serviced my 12 year old Valiant boiler. He was efficient, thorough and professional. He came prepared with all his tools and a box of brand new radiator valves to replace our old ones. The whole system was drained down, a couple of parts were changed in the boiler and all old and broken valves were replaced. Tony arrived at 9am and with a 40 minute lunch break finished at 5.30pm. He was very systematic, tidy and cleared up everything before he left. I have used Tony's company three times now and each job has been carried out to a high standard. His work is exemplary and I have no hesitation in recommending his services.
Customer in Greater London
Posted on 10/07/2024
, work completed 10/07/2024
Recommended
Boiler replacement
We have used Tony at Bourne Plumbing a number of times. Most recently we had an ATAG boiler installed with an 18-year warranty. Tony has provided excellent service and high quality work. We would definitely recommend.
Customer in Greater London
Posted on 26/07/2024
, work completed 11/07/2024
Recommended
Excellent plumber and heating engineer
I have been using Tony for several decades to do plumbing work in my own home, a rented property, and my father's house, all in the Ealing area. He has always been 100% reliable, performing high quality work for a reasonable price and giving good advice about what needed to be done. I wish all traders were so reliable and trustworthy! It is always a relief to be able to call him out and know that the job will be done quickly and well. He is reassuring and helpful with my tenants also. He reminds me when my annual boiler checks are due, which are a regulatory requirement. He recently fitted a new boiler in my father's house, and all the pipework was beautifully done. I have no hesitation in recommending him to anyone who needs a plumber or a heating engineer. As a landlord I have employed a lot of workmen to do various things and I can honestly say that he has always been the most reliable. I never have to worry about whether the work has been done properly.
Customer in Oxfordshire
Posted on 27/08/2024
, work completed 22/08/2024
Recommended
Leak repaired
Anthony arrived promptly and completed the work without delay. We have employed him many times over the years and shall continue to do so. He can handle any problem or task presented to him. He is helpful and professional. We recommend him to everyone who requires the services of a plumber.
Customer in Greater London
Posted on 03/09/2024
, work completed 03/09/2024
Recommended
Bourne Plumbing & Heating
All work carried out on my boiler and toilet carried out to a very high standard in a very efficient and professional manner. Solutions were found to problems encountered with options clearly explained and costed. I would strongly recommend.
Customer in Greater London
Posted on 30/09/2024
, work completed 25/09/2024
Recommended
First class from start to finish
Replaced a leaking shower. The diagnosis was excellent and the estimate was detailed and helpful. As the work progressed we were kept informed about new problems uncovered, and the likely cost of fixing them. The work was carried out in good time and the quality was first-rate. They were scrupulous about clearing away the mess and minimising any inconvenience. Always communicative and keen to get our feedback. This was an awkward and unrewarding (top floor) job, carried out with cheerfulness and efficiency. We have already recommended them to friends.
Customer in Greater London
Posted on 31/10/2024
, work completed 10/10/2024
Recommended
5 stars
Very pleased I chose Bourne Plumbing and Heating to fit my new radiators and Viessmann central heating boiler. Anthony provided a very clear and detailed written quotation and I felt confident with his recommendations. He was quiet and thoughtful and I believe his many years of experience helped him resolve the little issues that inevitably crop up in the course of the job. Reliable, punctual, did the job on time, no mess, and cleared up efficiently. Very pleased that the Viessmann boiler has a 12-year guarantee and that Anthony will be servicing it for me each year. No hesitation in recommending Bourne Plumbing and Heating.
Customer in Greater London
Posted on 17/12/2024
, work completed 29/11/2024
Recommended
New boiler installation - excellent work
Tony installed a new Viessmann boiler in my house and also did some additional work to replace radiators and radiator valves. The boiler has a 12 month warranty. He did an excellent job, completing the work to the agreed schedule and estimate. He left the house clean and tidy each day and kept me informed as the work progressed. I would have no hesitation in recommending Tony's services.
Customer in Greater London
Posted on 01/01/2025
, work completed 20/11/2024
Recommended
Exceptional Heating & Plumbing Service: Skilled, Professional, and Reliable Team
I had a complete overhaul of my heating and plumbing system, including the removal of old radiators, boiler, hot water tank, & gas pipes, as well as the installation of a new boiler, water cylinder, new radiators, & Nest controllers. I was thoroughly impressed by them. From the start, they were incredibly punctual and worked tirelessly to complete the job within the quoted timeframe. They maintained a fantastic work ethic, displaying exceptional physical, technical, and mental effort. The team went above and beyond to ensure everything was completed to a very high standard—often exceeding my expectations, particularly with the intricate pipework that was needed. Throughout, communication was clear & informative. The unexpected challenges were communicated timely & resolved with minimal disruption, all within the original timeframe. The team was also very professional, maintaining cleanliness & tidying up daily, which I really appreciated. The service was excellent value for money. The quote compared favourably to others, even providing more, without significantly increasing the cost. After the work was done, they provided comprehensive manuals & warranties for all the equipment, as well as a clear maintenance program. They left their details for follow-up & emergency calls, giving me a great deal of comfort. I 100% recommend these highly skilled, hardworking, & professional craftsmen who take immense pride in their work. They provided heaters to us during the work-appreciated
Customer in Greater London
Posted on 08/01/2025
, work completed 27/11/2024
Recommended
Quality craftsmanship, fast & efficient
Had a fantastic experience with Anthony from Bourne Heating & Plumbing when he replaced a radiator in my home. He arrived on time, was considerate of my property, and carried out the work swiftly but to a high standard. He was extremely professional, clean, and tidy throughout. His pricing was competitive, and he even took the time to offer helpful advice on checking the boiler pressure and bleeding the radiators if needed. Overall, a great service—I would highly recommend him!
Customer in Greater London
Posted on 04/02/2025
, work completed 07/01/2025
Recommended
Magnetic power flush - excellent job
My Viessmann boiler (Vitodens 100-W Compact) had stopped working. After four central heating engineers failed to properly diagnose and resolve the problem, I contacted the Viessmann Company. Their engineer diagnosed a blocked heat exchanger and recommended a power flush. The Viessmann engineer put me in touch with Anthony Sawczuk from Bourne Plumbing. Anthony's magnetic power flush was highly effective - the boiler started working perfectly immediately after the flush, and a new heat exchanger was not needed. I could not be more grateful to Anthony and more in awe of his expertise.
Customer in Greater London
Posted on 20/02/2025
, work completed 31/01/2025
Recommended
Installation of new Megaflo and boiler service
Tony supplied and installed a new 170L indirect Megaflo unit as a replacement for an existing one and made essential alterations to the domestic hot and cold water system. He also serviced our Veissman boiler. This is not an easy job to do as the mentioned meglaflo unit was large and very heavy, especially when it was carried upstairs! However Tony carried out all aspects of work without any complaints and worked late into the day to ensure that the works were finished to a high specification. I have nothing but praise for Tony and the skills and professionalism he brings when carrying out and completing a job. I have used Tony for many, many years and will continue to do so and recommend him for all heating and plumbing issues.
Customer in Greater London
Posted on 09/03/2025
, work completed 05/07/2024
Recommended
Long term supplier
This time Anthony fixed a problem and on being asked to do another job made an appointment a couple of days later. He returned and all was done satisfactorily.He has been our plumber of choice for maybe 15 years. He installed our current boiler in 2011 and services it regularly. I can certainly recommend Bourne Plumbing.
Customer in Greater London
Posted on 20/03/2025
, work completed 14/03/2025
Recommended
Good work
As always Anthony was fast, efficient, doing an excellent job at a reasonable price. I would thoroughly recommend Bourne Plumbing for central heating.
Customer in Greater London
Posted on 24/03/2025
, work completed 15/03/2025
Recommended
Available and efficient
We needed to change our kitchen tap and Anthony could offer us a slot fairly quickly. His work was thorough, clean and efficient. Would definitely consider using him again. Anthony was also very responsive on email which was very much appreciated.
Customer in Greater London
Posted on 26/06/2025
, work completed 25/06/2025
Recommended
Immersion heater replacement
Anthony has replaced my immersion regularly over the last 12 years as we are in a very hard water area. His work is always good; this time, he replaced a valve to ease emptying the system at the same time because it was taking so long, as the old one had perished. He communicates well by text, which I always value, and turns up when he says he will. Cleans up after the job, too. I can highly recommend him. I've no idea how his costs work out in relation to others, as I now always go to him, so I will give four stars to show I'm not sure rather than five. Hope that's not unfair!
Customer in Greater London
Posted on 27/06/2025
, work completed 12/06/2025
Recommended
Excellent Plumber
Tony Bourne is a first-rate plumber. He has installed a new boiler, two showers, a pump, and a kitchen waste disposal amongst other tasks for us over the years. He has also fixed bodged jobs left by others. He thinks very carefully about what the job entails and what fittings he will need, arrives with an impressive range of tools, and cleans up thoroughly before he leaves.
Customer in Greater London
Posted on 13/07/2025
, work completed 26/06/2025
Recommended
Professional plumbing
Anthony assessed the issues with my heating system, provided a quote, ordered the parts, and completed the job within a week. Fully satisfied with the speed and quality of the service. Highly recommend.
Customer in Greater London
Posted on 13/07/2025
, work completed 27/06/2025
Recommended
Great and efficient work
The work carried out by Anthony was outstanding and completed to the highest standard. Calling him for some urgent jobs which suddenly made life in the family home quite tricky (leaking loo, blocked shower draining pipe), I found him responsive, agreeing to come round on the same day, punctual, and super efficient in his dealing with the various tasks. He listens carefully and is utterly professional in his approach to work. Anthony was recommended to me by a neighbour, and I would have no hesitation in recommending him highly to my friends and acquaintances. Although he is used to carrying out big orders, it seems that no job is too small for him. I was delighted to have encountered such a reliable and helpful professional.
Customer in Greater London
Posted on 18/07/2025
, work completed 18/07/2025
Recommended