Bourne Plumbing & Heating

I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years

Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.

Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.

I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.

As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.

We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.

I received excellent service from Tony when I had to have some pipework done so that my gas could be turned back on again. A Vaillant engineer was 'fixing' a water leak in my boiler when he noticed a problem with the gas pipe and immediately switched off the gas. No heating, no hot water, no cooking, nobody to turn to. In a panic I turned to Which Local and saw the recommendations for Tony and I can say they are all spot on. He couldn't make it on the day but turned up at 07:30 the next morning, changed the pipe and turned on the gas. No fuss, no time wasting, no mess, he had all the tools and was very friendly. I also thought he was good value for what he charged. I would thoroughly recommend him.

Anthony recently serviced my Worcester 40CDi, newish, boiler. I found him through Which Local and he carried out the work in a clean, professional, knowledgeable and thorough manner. I will use him again to replace a large radiator in my lounge which has been leaking.

Tony repaired a section of soilpipe that was leaking onto our flat roof. While he was here, we also asked him to remove an old fluepipe from the wall above the flat roof and to replace a leaking garden tap with a new one. Tony was very professional and a pleasure to deal with. He carried out the work quickly and effectively, implementing a better solution for the soilpipe than had been in place previously. We would happily use his services again.

Came same day to check leaking radiator and returned following day with new part as promised. Fitted and left rad in good working order. Reasonable rates, pleasant guy and he arrived when he said he would! Will definitely use again.

I contacted Bourne Plumbing early this year to advise on a central heating system in which a new boiler was installed two years ago by a different plumber, and which since then had never worked reliably. Tony advised and quoted promptly for a powerflush. Because he was very busy with other work I had to wait several months for this to be done; however when he came he carried the work out fast and efficiently, and also reported on other aspects of the system which were probably contributing to its poor performance. He supplied a quote for remedial work, which I acccepted, and once again carried out the work courteously and efficiently. When the boiler still failed to work properly he came promptly and fitted a new part; when the problem recurred he came promptly, found and rectified a problem with the exterior pipework. Since then the system has been working fine. I found Tony courteous, efficient, knowledgeable, skilled and highly intelligent; he diagnosed and rectified a number of problems in a heating system originally installed over 30 years ago and modified several times since then. I would recommend him without reservation.

We found Anthony through "Which" to investigate and fix our gas leak and temporary stop the megaflow from leaking. Anthony came on time and fixed the gas leak, he was very effecient and ensured all the floorboards that he had to take off was fixed back and said he would be back to fix the megaflow leak once we had the part.

I used these plumbers to carryout some work to comply with Water Regulations. They were efficient, swift , professional and friendly.

I found Tony on this site in a panic one day when the toilet started leaking. He did a great job repairing the problem quickly, efficiently and cleanly. He was polite and friendly and clearly deserves the many 5* recommendations he receives on this web site.

Anthony, from Bourne Plumbing, has recently fitted a new tap in our bathroom. He has done a good job, solved a problem with the new pipe, which was slightly smaller than the old one. He has also done a couple of smaller jobs in the toilet. He was courteous, friendly. Would recommend him and use his services again.

Tony installed a new viessmann boiler including a full system flush. Tony's service was prompt, professional and came in slightly under budget. I'd never heard of a viessman boiler before Tony recommended it, but I'm very pleased with the boiler as it is compact, efficient and very quiet. Tony displayed an excellent level of customer service, he explained all the costs in detail and left my home clean and tidy. I highly recommnend Bourne plumbing and viessmann boilers.

I needed to extend a gas pipe under the floor-boards. Tony was very prompt, had all the tools and parts required and undertook the work efficiently.

Excellent service. Reliable on timing and telephoned when he said he would. He performed a power flush of our central heating system. He was very polite and prepared to answer the many questions that we asked about what he was doing and why. Maybe not the cheapest but fairly competitive pricing. Can't imagine Anthony letting anyone down.

Came when he said he would to fix bathroom taps that had no water coming out. Job took about 25 min and I was charged his callout fee of £55 which seemed reasonable. Also gave some advice on our CH system as well. Overall friendly & helpful and would definitely use again.

My tenant reported that the bathroom toilet was broken and leaking into the floor in early December. My letting agent sent their plumber around and he did a fix that did not resolve the problem. I then called in British Gas / Dynorod who did a similarly poor repair. Neither advised me of the full extent of the damage, which had permeated the floorboards by this time. With Christmas fast approaching and an increasingly agitated tenant I found Tony's details on Which Local. Once we established contact with the tenant Tony went to look at the problem and prepared a written quote within 24 hours to replace the loo, check the floorboards and replace the lino. Once I gave the go-ahead Tony arranged to carry out the repairs at the tenant's convenience and completed the work in good time for the Christmas break. I particularly liked the fact that Tony called when he said he would, kept me in the loop as the job progressed and completed the job on-time and within his quoted price. I will be calling Tony again and wouldn't hesitate to recommend his work.

Anthony was punctual for the appointment at my flat and serviced the boiler which had been neglected, gave advice on the efficiency of the system and tidied up well afterwards, all for a fixed price. All satisfactory.

Extremely helpful and competent plumber - put right several seized up stopcocks, replacing them with efficient modern fixtures. Also cut out and replaced a leaking length of piping. Cleared up nicely afterwards too. Seemed a little expensive - but I have no benchmark for what plumbers cost these days. Well worth it for the peace of mind of a job well done.

Anthony is very knowledgeable and efficient, and did a really good job. Even though the job presented some problems, which he overcame without any fuss, the final bill was bang on the quote. Very reliable, hard working, and thoroughly skilled. A pleasure to have his help.