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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
632 reviews
Recommended
Recommended
by 100% of customers
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Various plumbing & heating works
Customer Service
Quality
Value
We have used Tony over a number of years. He is very professional, efficient and tidy. We would highly recommend his services. You may be able to obtain cheaper estimates but there is a risk of using someone not as experienced and qualified which may cost you more in the long run.
PaulBryce
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony Bourne recently replaced our 25 year old CH boiler. He and his colleague arrived punctually and worked almost non-stop until 7.0p.m. the first day and completed the job the following day, including force flushing the system, installing new thermostat, thermionic valve, new header tank etc. The work was carried out with the minimum of disruption aad everything left clean & tidy afterwards. A nice touch was the loan of a pair of electric radiators, delivered the day the boiler failed. We found him under "Plumbers" but I feel he should also be listed here. Highly Recommended.
CCI
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found Bourne Plumbing through Which Local and was very happy with the service Anthony provided, he certainly lived up to expectations. He came promptly to have a look at the problems we had with two different boilers and was able to tell us straight away what the issues were, to fix one there and then and give us an accurate quote on what it would take to fix the other one. Once the parts had arrived, he was able to complete the work, giving us heating and hot water again. I would wholeheartedly recommend Anthony and Bourne Plumbing & Heating.
Katieo
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Mr. Bourne arrived on time. He replaced three jammed shut off valves quickly and efficiently. The quality of his work is excellent. We had employed him before to repair a failed toilet cistern. I can thoroughly recommend him.
auscom
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I called Tony to fix a leak from the toilet overflow on behalf of my 83yr old mother who was worried that the pipes would freeze if the weather turned icy. Tony came at the agreed time, closed the water supply, removed and replaced the faulty parts and as requested put in a valve so that in future the water to the toilet can be turned off in the bathroom. Tony was polite, had listened to what I had told him over the phone and so had all the parts with him, got on with the job and fixed the problem. Mum's peace of mind restored, thank you.
Twoplanks
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony came to our house to give us advice on an issue with lost pressure on our boiler. He gave us clear and straight forward advice about the problem and options to fix it. He's knowledgeable, friendly and polite. We'll be using him going forward for plumbing support and have no hesitation in recommending him to friends in the neighbourhood.
arns44
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Thumbs up to Tony who sourced a new kitchen tap for me and fitted it. He did a great job, and was quick to respond to my emails. I will definitely use him again.
AngloSaxon
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony was very efficient at replacing the sink waste and making alterations to secure the kitchen mixer tap. He didn't replace an outside tas as requested because I thought it was broken, but instead tightened it which did the job. I would definitely call him again.
varsha
, work completed
Recommended
Professional, punctual and conscientious.
Customer Service
Quality
Value
Anthony provides a reliable, professional and high quality service. He is trustworthy and conscientious as well as being a friendly and flexible trader who is pleasant to deal with.
Claire, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Anthony did a thoroughly professional job fitting new pipework, enabling the gas meter to be moved externally. He works efficiently and arrived on time. He also (previously) fitted our boiler and services this yearly. I would highly recommend Anthony.
Tim, London
, work completed
Recommended
Excellent quality.
Customer Service
Quality
Value
A little slow on communications regarding an expansion tank that was unavailable. Very courteous & performed an excellent quality of service, sorting our problems left by a previous plumber. Pricey but worth it.
Jo, London
, work completed
Recommended
Speedy Response. Problem fixed
Customer Service
Quality
Value
Anthony came round the same afternoon after I called about a minor plumbing problem. He identified the problem and had all the necessary equipment to solve it without having to book a second visit. I don't know whether his charge was expensive, cheap or on the button but I would definitely use him again.
DavidH
, work completed
Recommended
Professional, reliable and hard working
Customer Service
Quality
Value
Anthony has been my choice of plumber over a number of years. In addition to regular boiler maintenance visits, when my old boiler finally heaved its last sigh, he recommended installing a Viessmann boiler (working well) and he has sorted out various plumbing issues. He has always been professional, with good communication, and little extras taken care of, like packaging all paperwork together. He is also someone to rely on in an emergency.
pumpkin34
, work completed
Recommended
Efficient & Prompt Service
Customer Service
Quality
Value
Anthony replaced our boiler and power flushed the system. He also fixed the overflow from the hot water cylinder which had overflowed for 7 years! He sorted all our problems from the previous unreliable plumber. Anthony is very efficient and prompt and even helps with keeping customer paperwork in order.
Customer in Greater London
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Antony installed a new Viessmann boiler for us 3 weeks ago. He also changed the valves on our old radiators and power flushed the system. He carried out the work as per his estimate and cleaned up beautifully afterwards. I would certainly use him again.
T&VHare
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Bornemissza, .
, work completed
Recommended
Viessmann boiler installed
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler and radiators. The work was of a high standard and both the boiler and radiators are working well. Anthony deserves his many recommendations as he is always professional, on time, and tidy, in everything that he does.
Customer in Greater London
, work completed
Recommended
Job Well Done and a reliable service
Customer Service
Quality
Value
I found Anthony on Which? Trusted Trader, and have been using him for a couple of years for all my plumbing requirements at a property I rent out in London (I Live 250 miles away in Wales). Anthony has always provided a professional service. I have just and the heating system upgraded and Anthony has installed a new Viessmann boiler and conducted a power flush to Finish – everything is working and looks neat, all paperwork – registration for guarantee was dealt with by Anthony. I have no reservations in recommending this heating engineer – if any work is required, I contact him by phone or text and he does the rest – I have never met the man personally so can’t describe what he looks like, but I would still recommend him. Jag😎
Customer in Pembrokeshire
, work completed
Recommended
Installing a replacement kitchen tap
Customer Service
Quality
Value
Work done: Tony came to inspect a leaking kitchen tap and advised us to order a new fitting. He also checked the bathroom pump was working properly. He then came back and fitted the new tap. General comments: Tony is very much in demand but always answered phone calls and came exactly when he said he would, so was very reliable, which we really appreciated. Tony was very helpful, professional and pleasant to deal with and we were confident the work would be done to a good standard. Tony was a recommendation from a friend and I would not hesitate to recommend him to others.
Sian in Greater London
, work completed
Recommended
Very happy with the work
Customer Service
Quality
Value
Anthony is obviously busy and popular - which is in itself a recommendation. Initially this meant we struggled to find a time he could spare. However, he then went out of his way to fit in a visit. This was simply replacing very old kitchen taps - but he also helpfully upgraded the fitting to add values to the undersink fitting to enable better control in the future. While he was here I asked if he could assist with another small job (broken toilet handle) which he was willing to do. Anthony was friendly and respectful throughout the visit.
Customer in Greater London
, work completed
Recommended
Boiler service and repair
Customer Service
Quality
Value
Anthony responded very promptly to communication re appointment and, as with previous work, fitted in the work at short notice. He was on time and did a very thorough and tidy job. Anthony is friendly, polite and reliable. I would use his services again and have no hesitation in recommending.
Customer in Greater London
, work completed
Recommended
Available and efficient
Customer Service
Quality
Value
We needed to change our kitchen tap and Anthony could offer us a slot fairly quickly. His work was thorough, clean and efficient. Would definitely consider using him again. Anthony was also very responsive on email which was very much appreciated.
Customer in Greater London
, work completed
Recommended
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
He is very punctual, always gets back to on the phone if promised & is very skilled & experienced & honest.
Makshid, London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Tony has done various jobs over many years & I have been very satisfied with everything he has done, including recently fitting a Viessman Boiler.
Jeremy, London
, work completed
Recommended
plumbing in Ealing
Customer Service
Quality
Value
Excellent service, helpful advice, clear and fair quotation. Work undertaken quickly, efficiently, tidily and to good standard ; highly recommended.
Richard Ealing
, work completed
Recommended
Professional, clean & tidy
Customer Service
Quality
Value
Tony installed a new Viessmann boiler for me. The old one was nearly 30 years old. As we needed to re-position the boiler due to new health and safety regulations Tony needed to lift carpets, lift floorboards, drill through joists and mount the boiler in a new place. He worked with a minimum of fuss leaving the property clean of an evening.
Kimberley
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Came on time, very organised and tidy. Did a very thorough service on my boiler, and left no mess. Very high standard. Not cheap, but you get what you pay for.
John W5
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Used Tony to mend a toilet cistern. I was impressed by his punctuality, standard of work and general professionalism. I would certainly use him again and would recommend him to anyone needing a plumber.
andrewh1032
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I approached Anthony as a result of recommendations on this website and he answered the phone immediately. He arranged to fit a kitchen tap and two isolating valves at a tenanted flat in Ealing and everything proceeded without problem. Anthony let me know by email that the job had been completed and sent me a copy of his invoice with payment instructions. The tenants were also very pleased with his professional and courteous manner. I would have no hesitation in using his services again.
JiJai
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very good service and excellent advice. Changed bath shower tap and fitted new thermostat for walk in shower. Even went to shop to get new part when supplier sent wrong one.
JoJ
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony has been to our house twice, initially to diagnose and repair a problem with our gas central heating boiler, and secondly to replace a faulty valve on the system, install a new immersion heater and do a routine service on the boiler. On both occasions he has arrived promptly, carried out the work efficiently and been pleasant and courteous to deal with. Along with his many other customers, I can happily recommend him
gemife
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony has done three bits of work for me now: servicing a boiler, fixing a problem with a toilet cistern, and replacing a central heating radiator valve. He carried out all these jobs extremely well and in a very fuss-free way. He will definitely be the first plumber I will call on future occasions.
judetheobscure
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I decided to try Bourne Plumbing after reading the good reviews and putting up with unreliable plumbers for the last few years. I organised a landlord's gas safety check with Anthony via email . He was right on time, tidy and polite - therefore no problem with him working in a premises with occupied tenants. He completed the work as expected for which I paid him. Within days, the invoice arrived in the post. Overall, very professional and will definitely use again.
londonkiwi
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found Bourne Plumbing via WHICH Local . The sevice of the CH boiler and attending to a leak were done quickly and competently: any explainations required were given in layman's language. I can wholeheartedly recommend this firm.
MOC26
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony ( Bourne Plumbing & Heating ) came to service our boiler and stayed to deal with an awkwardly located leak which became evident. He subsequently fitted new pipework where required.He was reliable and very professional.He was tidy and cleaned up well on completion.Recommended.
david leach
, work completed
Recommended
Excellent, professional service.
Customer Service
Quality
Value
Anthony serviced the boiler and fitted a new radiator. He is reliable, courteous and conscientious. I have used him before and would use him again. I have no doubts in recommending his services.
David, London
, work completed
Recommended
The review is self explanatory
Customer Service
Quality
Value
I first came across Mr Sawczuk of Bourne Heating and Plumbing when I bought my house 30 years ago. He carried out major re-plumbing of the house and I am pleased to say that his work has stood the test of time. He recently repaired a shower mixer, and a faulty toilet cistern and upgraded several gate vales and stop cocks. He arrived when he said he would, and did the work in a day. While he is not the cheapest plumber around, His work is of high quality and I would have no hesitation in recommending him.
Which? Trusted Traders Consumer
, work completed
A trusted workman
Customer Service
Quality
Value
A complete central heating system. There was no central heating in the house before. Anthony was a superb workman, he was clean and tidy and always aware of my needs while living in the house while floorboards were up and rooms disrupted. I had complete confidence in leaving him in my house if I had to go out.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service
Customer Service
Quality
Value
New bolter installed and flushed system. Super efficienct reliable and trustworthy. Gladly and a premium for a premium and professional service.
BSTEWART
, work completed
Recommended
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
S.A.Smith, W5
, work completed
Recommended
Efficient and reliable service.
Customer Service
Quality
Value
I needed a replacement mixer tap in my kitchen and Anthony gave some very helpful advice about which type would be best. He installed it on a later visit, fitting the work in at a convenient time for me even though he was particularly busy with a major project that week. He is easy to contact and very straightforward in his dealings, and I recommend him highly.
Customer in Greater London
, work completed
Recommended
Replacement boiler
Customer Service
Quality
Value
We are very grateful to Anthony for advice and for fitting a new Viessmann boiler in replacement of an existing boiler which was in serious decline . This was on budget and on time with helpful follow up service to make sure things were fully operational. We propose to use Anthony and Bourne plumbing and Heating for annual servicing . We recommend him highly for potential customers in the Ealing area .
Customer in Greater London
, work completed
Recommended
Bourne Plumbing and Heating
Customer Service
Quality
Value
I would recommend Bourne Plumbing and Heating wholeheartedly. In an era when people care little about the job they do - let alone their customers - Tony is the exception. The quality of his work was high (with nothing unnecessary done), the price was fair and Tony's knowledge puts one particular large gas organisation in the shade.
Judith
, work completed
Recommended
New Boiler and Radiators installed - great job!
Customer Service
Quality
Value
Tony installed a new Viessmann boiler and replaced all the radiators in my flat at the end of last year. The existing system was very old and the pipes had not been flushed out for decades. He did a very professional job and even recommended a carpenter to move/replace the cupboards in the kitchen to make room for the boiler. I was very pleased with the results and the system has been functioning perfectly.
LindaF
, work completed
Recommended
Professional Plumbing & Heating Services
Customer Service
Quality
Value
Tony replaced an old boiler with a new Viessmann Boiler in October 2010. The boiler has worked efficiently and silently, as he said it would. Since then he has carried out an annual service of the boiler and completed other plumbing and heating jobs. On all occassions he has turned up on time and carried out a professional, clean and reliable job. I will continue to use his services in the future.
Thornhill
, work completed
Recommended
Excellent boiler. Excellent plumber
Customer Service
Quality
Value
After my boiler broke last year I got Tony in to find me a good solution and install it for me. I wanted a solid, reliable, top of the range boiler that would go the distance and provide excellent heating, and i'm pleased to say my new Viessman is doing a great job. Tony is top plumber who really knows his stuff and he's a true gent. I recommend him highly.
leoarch
, work completed
Recommended