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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
632 reviews
Recommended
Recommended
by 100% of customers
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Bourne Plumbing and Heating
Customer Service
Quality
Value
We have been using Tony (Bourne Plumbing and Heating) for the past 20+ years and have always had excellent service. Work is always efficiently carried out and to a very high standard. We would always recommend Tony to anyone looking for plumbing and heating services. Kim
britishfencing
, work completed
Recommended
Excellent - Highly Recommended
Customer Service
Quality
Value
I have been using Tony for the past 4 years. He has completely rebuilt my boiler and heating system, which had been installed very badly, to work efficently and economically. This has required multiple visits and much patience from Tony which he has always managed with a professional level of service either in person or over the phone. He is the best and I wouldn't hesitate to recommend him
Hammett
, work completed
Recommended
Viessmann combi
Customer Service
Quality
Value
Tony was recommended through my bathroom fitter, he did a great job, prompt and professional. He installed a new Viessmann combi in just a day and a half, removing the old tank/cylinder with all the pipework in our loft and airing cupboard. He came back at a later date to flush our heating system as well. Tony comes at a price but his work speaks for itself, he will offer a very competent and efficient service. I would definitely recommend Bourne Plumbing & Heating to anyone. p.s make sure you keep enough milk around for his tea!
Spiros
, work completed
Recommended
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills
, work completed
Recommended
Excellent & efficient
Customer Service
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Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London
, work completed
Recommended
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London
, work completed
Recommended
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London
, work completed
Recommended
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London
, work completed
Recommended
Reliable
Customer Service
Quality
Value
I have employed Tony over the past 20 years. He is professional, competent, efficient & works in a clean & tidy way producing accomplished workmanship. He has sharp diagnostic ability & up-to-date knowledge of products & his trade. He is straightforward to deal with and prompt in response. Altogether reliable, even came in emergency on Christmas Eve.
Maureen, London
, work completed
Recommended
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London
, work completed
Recommended
Very professional
Customer Service
Quality
Value
All work carried out to a very high standard, clean & tidy, excellent work, 150% recommendation.
Agnieszka, Middlesex
, work completed
Recommended
Installation of new toilet.
Customer Service
Quality
Value
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London
, work completed
Recommended
Helpful, knowledgeable and professional.
Customer Service
Quality
Value
Have used Bourne Plumbing several times. We have always been satisfied with the quality of both the advice given and the end result. Would definitely recommend this trader.
Nicole, Middlesex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Installed Viesmann boiler, carried out regular maintenance and service to a very high standard. Highly recommend.
Andrew, London
, work completed
Recommended
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Came on time & was very helpful in a complicated problem & made very good suggestions as how to make sure it didn't happen again.
Anthony, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony installed a new boiler and radiators as well as removing the old boiler and radiators. The quote he provided was extremely detailed and professional and there were no hidden extras when we got the final bill. His workmanship was excellent, he turned up when he said he would and was extremely tidy, at the ned of each day you would not have known he had been there. His advice was very helpfull, he completed the job on time and we could not be happier with the work done. We were so impressed that we have asked him to provide a quote for a new bathroom.
Sally63
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very fast, efficient service from Mr Bourne. He was with us with 45 minutes and sorted out an issue with our boiler as well as giving us advice on future issues we may experience with it.
Ellen_W
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found Tony through the Which? local and Gas safe web sites. He had a significant number of positive recommendations on the Which? website so I contacted him and arranged for him to call. He turned up on time and identified my heating and plumbing problems. A few days latter I received a detailed and type-written quote. After discussing the quote I arranged for him to carry out the work, which included replacing the boiler with a Viessman boiler with a 5 year guarantee, power flushing the system and installing a Magna Clean unit. He arrived as agreed and carried out the work in a professional manner leaving the house clean and tidy. I will definitely employ him again and recommend him to others.
rontaylor57
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony came round to fix an old tap that had seized up. I had had another plumber round the previous week to do the same job and it had gone again after just a couple of days. Tony has got it working perfectly again and I would not hesitate to recommend his efficient and prompt service. I will certainly be using him again in the future.
Peter, Cheadle
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Based on the large number of other favourable recommendations on this site, I called Tony this morning when I discovered I had no hot water and no idea what the problem was! Tony arranged to call after 5pm, which was very convenient as I work on the other side of London - so no time missed in order to sit in and wait. He came on time and fixed the problem (replaced a valve) then and there - so no delay while parts were sourced. He explained everything that he was doing and did as he promised. Although I have no alternate quotes for the work completed, I thought it was extremely good value for money, given his prompt response and the immediate result and of course, I now have my hot water restored! I would highly recommend him. Indeed, I have made arrangements for Tony to return to fix some other nagging plumbing issues which although not critical, I have every confidence he can assist with.
kxread
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
can highly recommend Bourneplumbing. Service man arrived on time and gave an honest and fair assessment of the problem. Once a course of action was agreed, he set about his task in a fast and efficient manner. I also found him to be polite and straight forward.
PercyPigLover
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Tony installed a Viessmann Combi boiler with a neww gas pipe. He worked consistently hard to produce a neat and professional standard. He was very helpful and I would highly recommend him,
Theresa Jane
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Anthony serviced my daughter's boiler in Edgware, replaced water pump, fitted new bathroom taps and waste. No mess, no fuss, no waffle. He is kind considerate and very helpful. We highly recommend him.
ESWYNKING
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We have used Tony twice. The first time to fix a malfunctioning toilet, and the second to cap off a gas pipe while we were waiting for a new appliance to be delivered. On both occasions he came at the agreed time and at short notice. He was polite, efficient and tidy. We Would not hesitate to use him again and to recommend him to others.
BrendanC
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I rang Tony in a panic on a Saturday morning as we needed a gas fire to be removed to investigate ominous noises in the chimney.He re-assured me there could not be a gas leak and said he would fit in an early call on Monday morning. He came as arranged,removed the fire (behind which was a live pigeon!),then capped off the gas supply as requested.Everything was done quickly and efficiently, and after testing the gas supply to boiler and cooker, he unblocked a hob jet into the bargain.I have no hesitation in recommending him for courtesy and efficiency.
DANIEL GETHIN
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very good service from Tony, arrived within the hour, and made a fast professional job repairing a serious leak in the toilet
cbspeed
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Would strongly recommend. I'd agree with previous poster that it can be pricey, however I think with this company/contractor, it is how much someone competent now costs for this kind of intervention. There are too many charlatans in this job. He went above and beyond to help diagnose an ongoing issue that had floored a surveyor and two other contractors supplied by the management company.
Mamab
, work completed
Recommended
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London
, work completed
Recommended
Emergency Boiler Repair
Customer Service
Quality
Value
I would highly recommend Anthony at Bourne Plumbing & Heating. He was extremely knowledgable and managed to solve the issues we had with our old and inherited boiler quickly. Several other plumbers had been unable to help us. Due to an imminent renovation I needed someone who could work with the existing system. Anthony quickly diagnosed the problem and offered me a range of solutions and costs, which would get the boiler working again. We required several new parts which he located within the morning and replaced. I was extremely impressed, I would have no hesitation in recommending him highly.
CMR403804716
, work completed
Recommended
Excellent job!
Customer Service
Quality
Value
Anthony repaired my toilet to a very high standard, especially as it was a very awkward and demanding job. He was very courteous, polite, knowledgeable, efficient, tidy, hard working and friendly. The cost of the repair was very reasonable. I highly recommend Anthony, he is excellent and a very nice gentleman.
zoran68
, work completed
Recommended
Tried and trusted
Customer Service
Quality
Value
I have known Tony for nearly 20 years during which time he had done various jobs, large and small. He is always reliable and efficient, and tidy. This job was not straight forward but he has done a great repair, much to my relief.
Alison, London
, work completed
Recommended
Fantastic boiler recommendation
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating installed a Viessmann boiler two years ago, and has been back every year to carry out a routine service. Extremely happy with his choice, the boiler has been fantastic. Along with Anthony has been called in to carry out various, plumbing jobs. The standard or work and service provided 2nd to none. Very highly recommended.
Barry, London
, work completed
Recommended
Excellent workmanship, highly skilled & friendly!
Customer Service
Quality
Value
Tony literally rescued my kitchen from a clogged pipe and poorly running drain affecting the sink, waste disposal and dishwasher. Fantastic, reliable service just when I needed it. Tony really cares about the job at hand and went the extra mile to make sure the supporting pipework was also fit for purpose. I wouldn't hesitate to recommend Bourne Plumbing to others - superb quality of workmanship and really friendly service in one.
kimderuiter
, work completed
Recommended
Bourne Plumbing - Tony Bourne
Customer Service
Quality
Value
We have used Tony Bourne for the last 10 years for numerous plumbing jobs and he has recently fitted a new Viessman boiler. He is always punctual, reliable and his work is of the highest standards. We have no hesitation in recommending him and have done so to our friends on many occasions
Michelle Da Costa
, work completed
Recommended
W?Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Which? Trusted Traders Consumer
, work completed
Recommended
W?Local Review
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
Which? Trusted Traders Consumer
, work completed
Recommended
Moving and renewal of radiators
Customer Service
Quality
Value
I would have no hesitation in recommending Anthony. Having contacted him for an estimate he came round and scoped the work required to my central heating system and followed up with a very professional and detailed quote which I accepted. The work was carried to a very high standard and at a suitably convenient time as agreed.
A. Henderson
, work completed
Recommended
EXCELLENT SERVICE
Customer Service
Quality
Value
Anthony was punctual and professional. He was clean and tidy, helpful and polite
2011-04-09 08:22:04.737
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Anthony fixed my dripping shower and replaced the cartridge. He also did some maintainence work on my boile which I was very happy with. I would definitely recommend him to anyone without a doubt. He is an excellent trader, very friendly, reliable and punctual.
Penny, London
, work completed
Recommended
Reliable & professional service
Customer Service
Quality
Value
I have used Bourne plumbing in numerous occasions , ranging from a new boiler to general services & call outs for plumbing related repairs. Tony is professional, reliable & friendly. Very accomplished, always advising the best solution to any problem . Highly recommended
Sarah, Ealinh
, work completed
Recommended
My Review
Customer Service
Quality
Value
Quick and efficient.
Philip, London
, work completed
Recommended
Great job
Customer Service
Quality
Value
Mr Sawczuk was able to come to us quickly, did a great job. Left no mess and the charge was very reasonable and he is a friendly chap.
Slavica, London
, work completed
Recommended