Excellent customer service
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills
Posted on 30/03/2015
, work completed 30/03/2015
Recommended
Great job
Very polite and friendly. Did a great job putting in new bathroom. Very clean and tidy worker. Highly recommended.
Marilyn, London
Posted on 24/07/2014
, work completed 24/07/2014
Recommended
Fast, very fast, 1st class
My problem heater was all sorted within 3 hours of my first call. Very impressed with the service and quiet efficiency of Mr Sawczuk. I will use him again if in need.
Bryan, London
Posted on 15/08/2014
, work completed 15/08/2014
Recommended
My Review
I have no hesitation in recommending Bourne Plumbing & Heating. The whole experience was hassle free, I was left with exactly what I wanted. The work was completed within a week from contacting them, which was really convenient & they were professional, able & clean.
Emily, London
Posted on 16/08/2014
, work completed 16/08/2014
Recommended
Great and highly recommended work
We highly recommend Anthony. After dealing with some undependable plumbers in the past, it's great to know a plumber we can trust. Anthony has carried out a range of work for us, including fitting a new Viessman boiler and his work has been great every time. He's also always been quick to respond when we've had a problem. We would not hesitate to recommend Anthony for any job.
Adam, London
Posted on 09/02/2014
, work completed 09/02/2014
Recommended
Great job - fast and reliable.
We enjoyed a very quick response to our call for help. The job was completed very quickly and without fuss and no mess. I can highly recommend the work that was completed.
Ian, London
Posted on 23/10/2014
, work completed 23/10/2014
Recommended
Competent & professional.
This heating engineer knows his trade inside out. Very knowledgeable, very experience in all forms of plumbing and heating. I have used Bourne Plumbing and Heating on several renovations and he has never let me down.
Alan, London
Posted on 21/10/2014
, work completed 21/10/2014
Recommended
Prompt and professional
Always cheerful, clean & tidy, & excellent work.
Pamela, London
Posted on 03/10/2014
, work completed 03/10/2014
Recommended
Excellent prompt service
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London
Posted on 19/09/2014
, work completed 19/09/2014
Recommended
20 Years of outstanding service
Prompt professional service, cheerful & always willing to help.
Esther, London
Posted on 22/09/2014
, work completed 22/09/2014
Recommended
Excellent work
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London
Posted on 29/12/2013
, work completed 29/12/2013
Recommended
Excellent work
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London
Posted on 29/12/2013
, work completed 29/12/2013
Recommended
Excellent job at short notice
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London
Posted on 13/10/2014
, work completed 13/10/2014
Recommended
Great Plumber.
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London
Posted on 24/10/2014
, work completed 24/10/2014
Recommended
Great job
Very professional, arrived on time, job completed perfectly.
Kristin, London
Posted on 20/01/2015
, work completed 20/01/2015
Recommended
Prompt. Often within 1/2 hour.
A very professional job and treats elderly clients (like myself) with courtesy and respect. Totally professional. P. J. Potter
Peter, London
Posted on 23/12/2014
, work completed 23/12/2014
Recommended
100% recommended!
Reliable & helpful. Job complete without any problems.
Lisa, London
Posted on 05/12/2014
, work completed 05/12/2014
Recommended
Installation of new toilet.
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London
Posted on 12/01/2015
, work completed 12/01/2015
Recommended
Helpful, knowledgeable and professional.
Have used Bourne Plumbing several times. We have always been satisfied with the quality of both the advice given and the end result. Would definitely recommend this trader.
Nicole, Middlesex
Posted on 12/01/2015
, work completed 12/01/2015
Recommended
Efficient service.
Prompt, efficient service.
Margaret, London
Posted on 19/01/2015
, work completed 19/01/2015
Recommended
Knows his stuff!
Arrived on time to fix leaks on boiler and upstairs radiator. Identified the problems quickly and fixed both leaks. Polite & tidy too! Would recommend Mr Bourne.
Anne-Marie, London
Posted on 26/01/2015
, work completed 26/01/2015
Recommended
Which? Local Review
can highly recommend Bourneplumbing. Service man arrived on time and gave an honest and fair assessment of the problem. Once a course of action was agreed, he set about his task in a fast and efficient manner. I also found him to be polite and straight forward.
PercyPigLover
Posted on 16/06/2011
, work completed 16/06/2011
Recommended
Which? Local Review
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay
Posted on 19/11/2014
, work completed 19/11/2014
Recommended
Which? Local Review
We needed to refresh our central heating system by replacing some radiators and power flushing the rest. Tony provided good advice and submitted a detailed competitive quote. He completed the work efficiently and within the timescale. The central heating system now works better than ever. We would definitely use him again.
BandF
Posted on 10/11/2010
, work completed 10/11/2010
Recommended
Which? Local Review
I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy
Posted on 15/06/2010
, work completed 15/06/2010
Recommended
Which? Local Review
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin
Posted on 26/08/2014
, work completed 26/08/2014
Recommended
Which? Local Review
He has done quite a lot of work for me - put in a new boiler, cleaned out the central heating system, put a new valve on radiator in the bathroom. Very satisfactorily. He turns up on time. I've been using him for at least fifteen years.
Which? Trusted Traders Consumer
Posted on 14/07/2009
, work completed 14/07/2009
Recommended
Which? Local Review
He was recommend by a friend, and although the jobs were outside of his usual working area he was happy to travel. I have several properties so have had a fair bit of work for him including the installation of a new gas boiler, repairs to shower and bath taps plus servicing of boilers and other gas units including fires. I have always found his work of a high standard, he clears up afterwards and arrives when you expect him to. Highly recommended
JRicher
Posted on 26/03/2010
, work completed 26/03/2010
Recommended
My Review
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London
Posted on 16/03/2015
, work completed 16/03/2015
Recommended
Central London
We would definitely recommend Anthony - he recently repaired our boiler which works better than ever now. Anthony is professional in all his dealings, efficient and highly knowledgeable in his trade.
Chelsea
Posted on 14/07/2015
, work completed 14/07/2015
Recommended
Highly Recommended
Anthony installed a new toilet for me last month. This was a lovely experience and Anthony's work was beautiful.
Which? Trusted Traders Consumer
Posted on 01/06/2015
, work completed 01/06/2015
Recommended
Prompt and professional
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London
Posted on 02/05/2015
, work completed 02/05/2015
Recommended
Viessmann Boiler installation
I highly recommend tony. He is polite trustworthy and very efficient.
Mary, London
Posted on 14/07/2015
, work completed 14/07/2015
Recommended
HIGHLY PROFESSIONAL
Tony came to us based on a recommendation and can only back-up the previous reviews and comments made about Tony's work on this site. Tony is very personable, friendly and importantly you can see very motivated by his own work standards and ensuring any job no matter how big or small is done properly. Am very satisfied with the attention he gave to our issue and relaxed has been resolved with such little fuss. Would not hesitate to recommend to any friends or family in the future and truly makes a welcome change to praise someone so highly for their work.
PacoSaez75
Posted on 07/10/2015
, work completed 07/10/2015
Recommended
excellent service
I had a leaking tap. Came within one day of call. On time. Did excellent job and would not hesitate in using him again and recommending him to others.
Michael
Posted on 15/03/2016
, work completed 15/03/2016
Recommended
Simply The Best
Having been a "victim" of unscrupulous plumbers in the past, it was so refreshing to deal with a professional who knows his trade and his customers wants and needs. Bourne plumbing were reliable and expedient.
Bugle2016
Posted on 05/04/2016
, work completed 05/04/2016
Recommended
Reliable Plumbing
He fixed a leak and blockage in the kitchen within 1.5 hours. Throughout his work, he was very efficient and friendly. He sorted out everything by himself including parking, covering up the floor and cleaning afterwards. He gave me some useful suggestions as well. He quickly responded my initial call and showed up in 2 days on time. I strongly recommend this very professional service.
dorayaki
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Moving and renewal of radiators
I would have no hesitation in recommending Anthony. Having contacted him for an estimate he came round and scoped the work required to my central heating system and followed up with a very professional and detailed quote which I accepted. The work was carried to a very high standard and at a suitably convenient time as agreed.
A. Henderson
Posted on 27/04/2016
, work completed 27/04/2016
Recommended
W?Local Review
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer
Posted on 11/03/2015
, work completed 11/03/2015
Recommended
W?Local Review
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Which? Trusted Traders Consumer
Posted on 10/04/2016
, work completed 10/04/2016
Recommended
W?Local Review
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
Which? Trusted Traders Consumer
Posted on 05/09/2015
, work completed 05/09/2015
Recommended
Reliable & professional service
I have used Bourne plumbing in numerous occasions , ranging from a new boiler to general services & call outs for plumbing related repairs. Tony is professional, reliable & friendly. Very accomplished, always advising the best solution to any problem . Highly recommended
Sarah, Ealinh
Posted on 01/08/2016
, work completed 01/08/2016
Recommended
Excellent reliable plumber
Would highly recommend this plumber. Arrived on time and charged exactly as agreed. If needed, I would use him again. Thanks
Carole
Posted on 27/09/2016
, work completed 27/09/2016
Recommended
Fast and professional service
I attempted some DIY on a leaking toilet, which went wrong. Anthony arrived in 15 minutes after calling and saved the day. Excellent service and highly recommended!
aronwalsh
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
Which? Local Review
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Pennymou
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Which? Local Review
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
chuongthao
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Which? Local Review
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Misha2609
Posted on 26/05/2015
, work completed 26/05/2015
Recommended
My Review
Philip, London
Posted on 30/09/2016
, work completed 30/09/2016
Recommended
Great service with a creative work-around solution.
Our gas was cut off this month due to an unidentified leak under the floor. Anthony came round within 24 hours to quote and came up with a practical solution that created the minimum of disruption. He rearranged his schedule to fit in our work which was carried out a week later as agreed. He took care in tidying up afterwards. We would highly recommend him.
conacher
Posted on 15/12/2016
, work completed 15/12/2016
Recommended
Prompt, Professional and Friendly
Anthony arrived on time, as promised, protected an expensive work surface (without being asked to) completed the replacement of the cartridges swiftly without fuss. He inspires confidence and I wouldn't hesitate to have him tackle more complex work
2011-07-27 15:57:36.423
Posted on 07/03/2017
, work completed 07/03/2017
Recommended