/
Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
632 reviews
Recommended
Recommended
by 100% of customers
Sort by
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I approached Anthony as a result of recommendations on this website and he answered the phone immediately. He arranged to fit a kitchen tap and two isolating valves at a tenanted flat in Ealing and everything proceeded without problem. Anthony let me know by email that the job had been completed and sent me a copy of his invoice with payment instructions. The tenants were also very pleased with his professional and courteous manner. I would have no hesitation in using his services again.
JiJai
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent - arrived promptly and did a great job. Will definitely use Bourne Plumbing again.
Martin, Middlesex
, work completed
Recommended
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London
, work completed
Recommended
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London
, work completed
Recommended
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Very happy with work received.
Debbie, London
, work completed
Recommended
Professional plumber
Customer Service
Quality
Value
Over the years (past 5) Tony has always been prompt & reliable. His work is tidy and at an extremely high standard. Customer service is second to none. If you want a good, reliable, professional no-nonsense plumber - then Tony is your man.
Lee, London
, work completed
Recommended
A+++ service
Customer Service
Quality
Value
Very good service & professional approach to the job. Excellent customer service. Well briefed & knowledgeable.
Pam, London
, work completed
Recommended
Very good job.
Customer Service
Quality
Value
First class service from a first class plumbing and heating engineer! Many thanks Anthony.
Laurence, London
, work completed
Recommended
Great job
Customer Service
Quality
Value
Thanks for a great job. Prompt, knowledgeable, helpful and all round trusted trader.
Rob, London
, work completed
Recommended
Competent & professional.
Customer Service
Quality
Value
This heating engineer knows his trade inside out. Very knowledgeable, very experience in all forms of plumbing and heating. I have used Bourne Plumbing and Heating on several renovations and he has never let me down.
Alan, London
, work completed
Recommended
Great job - fast and reliable.
Customer Service
Quality
Value
We enjoyed a very quick response to our call for help. The job was completed very quickly and without fuss and no mess. I can highly recommend the work that was completed.
Ian, London
, work completed
Recommended
Great!!!
Customer Service
Quality
Value
First class service on a difficult job. Very pleased with the result.
Harry, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had an old and inefficient central heating and hot water system. Anthony provided a detailed quotation proposing a major overhaul. He left the boiler and radiators, which are still sound, in place ... but he substantially rejigged the plumbing to improve the water flows, and installed new thermostat radiator valves and a new time clock. Both heating and water now function effectively. Anthony offered sensible professional advice and was hard working and cheerful. It was not cheap, but I am a very satisfied customer.
Peter King
, work completed
Recommended
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London
, work completed
Recommended
Brilliant job!
Customer Service
Quality
Value
Bourne Plumbing were brilliant. Highly professional, efficient and very courteous. I have no, absolutely no hesitation in recommending them.
Paul, London
, work completed
Recommended
First class service.
Customer Service
Quality
Value
Came at short notice. Very efficient. Had spare parts. Everything very well done.
Terence, London
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
He installed a new boiler last year, doing an excellent job. The kitchen was clean after it's work, and no more issues since then. He reminded me when the annual service needed to be done and came to do it at my convenience. Very reliable.
Jean-Daniel, London
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Very professional, knowledgeable & efficient & good value for money.
Vanessa, London
, work completed
Recommended
Trusted, reliable, A-star.
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating twice and have been delighted with the service on both occasions.
Ross, London
, work completed
Recommended
Excellent repair of gas leak
Customer Service
Quality
Value
I was very grateful for the prompt & efficient response. Thank You.
Janina, London
, work completed
Recommended
Ist class
Customer Service
Quality
Value
Very prompt & courteous service. Identified problem with Central Heating Boiler very quickly & resolved it within minutes, will definitely be using this firm again. Anthony is super efficient!
Indera, London
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
He is very punctual, always gets back to on the phone if promised & is very skilled & experienced & honest.
Makshid, London
, work completed
Recommended
Very good job
Customer Service
Quality
Value
Bourne Plumbing helped us with a problem we've been having for a while with our boiler & nobody else seems to be able to fix. Very good & efficient service. Not always the quickest answer but definitely worth the wait.
Ines, London
, work completed
Recommended
Good job
Customer Service
Quality
Value
Good job carefully & professionally carried out & extremely tidy workman, great advice & would highly recommend.
Phil, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay
, work completed
Recommended
Old school professional tradesman
Customer Service
Quality
Value
Contacted Anthony from Bourne Plumbing & Heating for the installation of a difficult positioned radiator, work was carried out with minimum of fuss, courteous clean & tidy, credit to his profession.
June, London
, work completed
Recommended
Outstanding job
Customer Service
Quality
Value
Extremely courteous & professional service. Highly recommended.
Michael, London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Prompt & honest.
Calliope, London
, work completed
Recommended
Blockage in shower
Customer Service
Quality
Value
Excellent engineer came round punctually & quickly sorted out our blockage. 5star service.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had a Viesmann Combi Boiler installed by Bourne Plumbers, also all radiators & pipe work were replaced. They worked to time & cleanly throughout. Since installation the boiler has been serviced on the annual basis. I continue to be impressed by the professional attitude & happily tell people about the firm & the service they provide.
Ann, Middlesex
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Tony was called about a plumbing problem & responded the same day. He fixed the issue, & his work was flawless. Hence he comes highly recommended.
Peter, London
, work completed
Recommended
Efficient prompt service.
Customer Service
Quality
Value
A very clean worker and explains things. Would recommend him. Many thanks.
Mary, London
, work completed
Recommended
Total quality & reliability
Customer Service
Quality
Value
We have been using Bourne Plumbing & Heating for our plumbing needs for over 15 years. Perfect service in all that time.
David, London
, work completed
Recommended
Prompt, efficient service...
Customer Service
Quality
Value
Bourne Plumbing & Heating arrived within 30 minutes of my call-out and got straight to work clearing a very blocked drain. Tony was courteous, clean and tidy and got the job done quickly. I highly recommend this company and will use it again myself.
CMR305242525
, work completed
Recommended
Excellent quality.
Customer Service
Quality
Value
A little slow on communications regarding an expansion tank that was unavailable. Very courteous & performed an excellent quality of service, sorting our problems left by a previous plumber. Pricey but worth it.
Jo, London
, work completed
Recommended
Friendly and professional.
Customer Service
Quality
Value
Installation of a new Veissmann Boiler. Anthony did a professional job of fitting the new boiler and explaining the instructions. The flat was left clean and tidy after the work was completed.
Mark, London
, work completed
Recommended
100% recommended!
Customer Service
Quality
Value
Reliable & helpful. Job complete without any problems.
Lisa, London
, work completed
Recommended
First class service.
Customer Service
Quality
Value
Really efficient and friendly service. Spend a lot of time explaining the hot water/heating system to me as I am from Australia and it was foreign to me. Also offered to help fix a plug issue in my bathroom. Would highly recommend him and will use him again.
Natasha, London
, work completed
Recommended
Great Service.
Customer Service
Quality
Value
Came soon after ringing up. Job done quickly & problem explained to me. Very good.
Rachel, London
, work completed
Recommended
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Detailed quote given before job undertaken. Regular progress reports and updates. Thorough job done. Would recommend to anyone.
Stephanie, London
, work completed
Recommended
Prompt. Often within 1/2 hour.
Customer Service
Quality
Value
A very professional job and treats elderly clients (like myself) with courtesy and respect. Totally professional. P. J. Potter
Peter, London
, work completed
Recommended
Boiler repair.
Customer Service
Quality
Value
Excellent service. Came quickly after phone call - did a good job.
Peter, Middlesex
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Very efficient, competitively priced, extremely professional, 100% clean and tidy.
Richard, London
, work completed
Recommended
Professional, punctual and conscientious.
Customer Service
Quality
Value
Anthony provides a reliable, professional and high quality service. He is trustworthy and conscientious as well as being a friendly and flexible trader who is pleasant to deal with.
Claire, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
This firm came out immediately to fix a non-functioning radiator; the plumber was courteous, efficient and helpful, and not too expensive. Which Local really came into its own.
maxi mum
, work completed
Recommended