Endorsed by Which?

Bourne Plumbing & Heating

4.9

627 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
627 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Looking for a good plumber? Look no further!
Customer Service
Quality
Value
Finding a good plumber is not easy but Bourne Plumbing and Heating provide an excellent service with Anthony who is an experienced, trustworthy and reliable person with a very pleasant manner.
yvonnebarclay Posted on 11/02/2014 , work completed 11/02/2014
Highly Recommended
Customer Service
Quality
Value
Professional, Friendly, High level of work. Within a week of the initial phone call Anthony had visited, diagnosed the problem and fixed it. Quality service. Fast, efficient, professional and friendly service. I would recommend to everyone.
dav grewal Posted on 12/04/2015 , work completed 12/04/2015
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks Posted on 15/12/2014 , work completed 15/12/2014
Very good job
Customer Service
Quality
Value
Bourne Plumbing & Heating were very good and professional, clean & tidy. On time. A brilliant job and was pleased with Viessmann boiler.
Mary, Middlesex Posted on 01/07/2013 , work completed 01/07/2013
Outstanding job
Customer Service
Quality
Value
Extremely courteous & professional service. Highly recommended.
Michael, London Posted on 20/11/2014 , work completed 20/11/2014
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London Posted on 13/10/2014 , work completed 13/10/2014
Excellent
Customer Service
Quality
Value
Bourne Plumbing have serviced my boiler, fitted new toilet, etc. also fitted new taps on wash basins in salon (best services ever had).
Kevin, London Posted on 30/05/2014 , work completed 30/05/2014
Very good job.
Customer Service
Quality
Value
First class service from a first class plumbing and heating engineer! Many thanks Anthony.
Laurence, London Posted on 17/10/2014 , work completed 17/10/2014
Excellent service
Customer Service
Quality
Value
Prompt & honest.
Calliope, London Posted on 21/11/2014 , work completed 21/11/2014
Blockage in shower
Customer Service
Quality
Value
Excellent engineer came round punctually & quickly sorted out our blockage. 5star service.
Which? Trusted Traders Consumer Posted on 22/11/2014 , work completed 22/11/2014
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London Posted on 04/10/2014 , work completed 04/10/2014
Amazing service - Boiler repair
Customer Service
Quality
Value
Called Anthony in a panic as my Central Heating was not working & the pipes were extremely hot. Anthony promptly attended, diagnosed the fault expertly & reassured me not to panic! Told me the cost, carried out the repair which turned out to be a replacement pump which he had on his van, so he did not have to leave the job & left the system in full working order. Highly recommend!
Sonal, Middlesex Posted on 19/09/2014 , work completed 19/09/2014
Brilliant job
Customer Service
Quality
Value
Highly recommend, pleasant & efficient workman.
Ruth, London Posted on 22/09/2014 , work completed 22/09/2014
A+++ service
Customer Service
Quality
Value
Very good service & professional approach to the job. Excellent customer service. Well briefed & knowledgeable.
Pam, London Posted on 16/10/2014 , work completed 16/10/2014
Prompt & professional
Customer Service
Quality
Value
Installed Viesmann boiler, carried out regular maintenance and service to a very high standard. Highly recommend.
Andrew, London Posted on 13/08/2014 , work completed 13/08/2014
Excellent job.
Customer Service
Quality
Value
Detailed quote given before job undertaken. Regular progress reports and updates. Thorough job done. Would recommend to anyone.
Stephanie, London Posted on 17/12/2014 , work completed 17/12/2014
First class service.
Customer Service
Quality
Value
Really efficient and friendly service. Spend a lot of time explaining the hot water/heating system to me as I am from Australia and it was foreign to me. Also offered to help fix a plug issue in my bathroom. Would highly recommend him and will use him again.
Natasha, London Posted on 13/12/2014 , work completed 13/12/2014
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London Posted on 27/11/2014 , work completed 27/11/2014
Which? Local Review
Customer Service
Quality
Value
Anthony (Bourne Plumbing & Heating) connected up a new Washing Machine where the original water supply taps couldn't be turned off. I was very impressed with the plumbing work that was done and how quickly it was fixed. Highly recommended.
stax Posted on 03/01/2013 , work completed 03/01/2013
Which? Local Review
Customer Service
Quality
Value
Tony is a real find. He replumbed our house which involved replacing all piping and radiators, moving the boiler, installing a megaflow system, taking pipes up into the attic to anticipate a future loft conversion and fitting a toilet, bath and shower. Although a big job Tony's estimate was reasonable and he stuck to it. He was very tidy and all work was done within the predicted timeframe. I've since had other workmen comment on the high quality of his work. Tony should be the first and only plumber you call.
GeorgeH79 Posted on 19/09/2011 , work completed 19/09/2011
Which? Local Review
Customer Service
Quality
Value
Having picked out Bourne Plumbing, to replace my gas fired boiler, from Which Local recommendations, I was not disappointed. Anthony came on the agreed date and alloted time and set to removing my old boiler. With hardly a break, but numerous cups of tea, he worked from 8am until 7pm each day until the job was completed.Once finished everything was tidied up and the rubbish removed. The finished installation was more than satisfactory and I would have no hesitation in recommending him.
Silverdale2 Posted on 22/11/2011 , work completed 22/11/2011
Which? Local Review
Customer Service
Quality
Value
Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG Posted on 21/04/2010 , work completed 21/04/2010
Which? Local Review
Customer Service
Quality
Value
The job involved the gas supply so was carried out safely. Am grateful to Anthony for coming at short notice and turning up at the agreed time. Would recommend Anthony without hesitation.
gedpuss Posted on 03/06/2014 , work completed 03/06/2014
Which? Local Review
Customer Service
Quality
Value
As a first job for me Tony Bourne carried out an overdue service of my CH system including partly dismantling the boiler, replacing a radiator, changing defective valves etc, and during a further visit using his 'Power Flush' equipment to flush out sludge in the system. He arrived on time and worked efficiently, cleanly and quietly, keeping me informed of what he was doing. I found it difficult to get an accurate alternative quote but I am happy with his charges for the good service he provided.
Rogatom Posted on 11/10/2010 , work completed 11/10/2010
Which? Local Review
Customer Service
Quality
Value
Tony Bournes from Bourne plumbing and heating services did a boiler service and a power flush to a really old and sludged up system for us this time around. Tony had a done a excellent job of a minor piece of work for us earlier - his punctuality, refined workmanship, adherence to details and honest attitude made us approach him again for this work. Once again all the above specific qualities shone through his work and he got the job accompolished in a very efficient and timely manner and the amont of sludge flushed out of the system was massive ! couldn't actually believe it. Will make use of his service again if need be (hope everything keeps chugging along meanwhile..)
jakkalonagolf Posted on 18/10/2010 , work completed 18/10/2010
Which? Local Review
Customer Service
Quality
Value
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi Posted on 21/03/2012 , work completed 21/03/2012
Which? Local Review
Customer Service
Quality
Value
I have used Tony for over 8 years now. It was by luck that I found out about him after British Gas had installed a Central heating system for my mother. The system caused problems within months of installation and none of the BG homecare engineers seemed willing or could solve the problem. Tony was due to refurbish my mother's bathroom and was thus able to get a closer look at their work. Pipes around the boiler had not been connected correctly by British Gas and were leaking. This caused damage to the kitchen ceiling. Tony also pointed out that British Gas had charged for work/materials not carried out which amounted to around £1500. This was a very stressful time for me so Tony prepared a report which I was able to submit to BG and claim for compensation and damages. Just last month their were new problems with the same system which BG homecare engineers didnt put right. Tony replaced pipework, replaced an insufficient immersion heater in the cylinder tank and power flushed the system. I cannot praise Tony enough. He is a honest, polite and hard working professional and I believe that his expertise in heating/boiler systems makes him one of the best in the field. Tony has also carried out other plumbing work for my family to a high standard. I only wish I had known about him earlier.
Norjan Posted on 04/05/2012 , work completed 04/05/2012
Which? Local Review
Customer Service
Quality
Value
I called Anthony about a problem with the upstairs shower, and he came early the next morning. He was on time, found and fixed the problem in a couple of minutes and charged a fair fee for the call out. Will be using him again for any future stuff.
jgtr Posted on 15/06/2012 , work completed 15/06/2012
Which? Local Review
Customer Service
Quality
Value
Tony Bourne and his colleague installed a new Viessmann boiler with a 5 year guarantee, to replace an old and faulty boiler. A new kitchen is being installed and all Gas and Water pipework and Drainage needed to be Re-routed. Removal of all redundant pipe work and loft tanks. Tony and Co conducted themselves in a most professional and courteous manner at all times. A high degree of skill and competency was displayed throughout. They turned up on time as promised. We were most impressed with his service. We will be using Tony again when we have our Bathroom renovated in the new year.
stevenc Posted on 16/11/2010 , work completed 16/11/2010
Which? Local Review
Customer Service
Quality
Value
Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar Posted on 14/02/2011 , work completed 14/02/2011
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London Posted on 13/03/2015 , work completed 13/03/2015
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London Posted on 12/03/2015 , work completed 12/03/2015
Excellent and prompt service
Customer Service
Quality
Value
Very pleased with the service. Very professional and charged a very reasonable price for out of hours visit to repair our leak
Lawrence, London Posted on 16/03/2015 , work completed 16/03/2015
Brilliant job
Customer Service
Quality
Value
Anthony from Bourne Heating and Plumbing was, as always, professional, efficient and courteous. I am delighted with my new boiler and have recommended this trader to friends. I had never heard of Viessman before, but I am very impressed with this boiler.
Maria, London Posted on 07/12/2016 , work completed 07/12/2016
Which? Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Rufus Herring Posted on 04/05/2016 , work completed 04/05/2016
Which? Local Review
Customer Service
Quality
Value
Anthony recently installed a new water softener and a Viessmann boiler for us. We were impressed by the meticulous high quality of the work. And also by the fact that Anthony always came when he said he would, and was friendly, polite and helpful in answering all our questions. He has a hugely impressive knowledge of his subject, the result of many years' experience, and we feel that we finally have properly installed, reliable equipment, with excellent backup if needed.
chesterfield2 Posted on 22/10/2016 , work completed 22/10/2016
Which? Local Review
Customer Service
Quality
Value
Anthony from Bourne helped me out of a tight spot. Definitely I would recommend Anthony and Bourne for value and service. I had a leaking sink and was about to go on a week long business trip. Anthony rushed over that evening, sorted out the leak and assisted us in getting a new tap (not through him but from a website he recommended). Then he came back within a day or two of my return to install the tap and also offer some sound advice for my radiators (not connected to the leaking sink;). Satisfied customer for sure.
Lizford Posted on 10/05/2016 , work completed 10/05/2016
Quick Job Undertaken Efficiently
Customer Service
Quality
Value
Very pleased with job done - clean, efficient and reasonable price
winxmedia Posted on 24/07/2015 , work completed 24/07/2015
Five star tradesman
Customer Service
Quality
Value
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex Posted on 01/07/2015 , work completed 01/07/2015
Immediate fix with great service and quality
Customer Service
Quality
Value
I phoned in the morning about our bath tap leak and Anthony showed up promptly a few hours later even though it wasn't an emergency. He was very professional and did a quality job. We are so happy that we now have a dependable plumber we can call.
2011-05-26 20:28:15.187 Posted on 07/09/2015 , work completed 07/09/2015
Great
Customer Service
Quality
Value
Great work, on time on price!
PhillAd Posted on 09/12/2015 , work completed 09/12/2015
Bourne Plumbing - Tony Bourne
Customer Service
Quality
Value
We have used Tony Bourne for the last 10 years for numerous plumbing jobs and he has recently fitted a new Viessman boiler. He is always punctual, reliable and his work is of the highest standards. We have no hesitation in recommending him and have done so to our friends on many occasions
Michelle Da Costa Posted on 03/02/2016 , work completed 03/02/2016
EXCELLENT SERVICE
Customer Service
Quality
Value
Anthony was punctual and professional. He was clean and tidy, helpful and polite
2011-04-09 08:22:04.737 Posted on 02/06/2016 , work completed 02/06/2016
Professional - Will not disappoint!
Customer Service
Quality
Value
Needed a new hob installed quite urgently to do some catering, called Anthony from Bourne at a busy time just before the bank holiday; called a few other contractors from the same site also. However, choose Anthony because he was very knowledgably and courteous on the phone. I did call at an extremelly busy time, however he promised to come first thing, which he did because I needed it urgently. His work was so clean, the way in which he carried out the job, the neatest copper work I have ever seen, he cleaned up at every stage. Very impressed with his professionalism, he definately knows his stuff, shows in his work and worth every penny; compared to other contacted contractors very cost competitive. Had no cleaning up to do for a change after works carried out, also should mention that he did make a 2nd visit on the same day because the hole for my hob had not been prepared by my husband and he came back later to fit my hob, which hd did not have to, and he did not charge me for 2 call out fees. So happy with the job.
elvira warner Posted on 03/06/2016 , work completed 03/06/2016
Professional, competent, reliable and pleasant
Customer Service
Quality
Value
We have used Mr Sawzuk's services for over 10 yrs and have found the quality of his work excellent. He carefully assesses the problem and informs us about the solution and possible options. He works efficiently and follows current plumbing & heating standards.
Anne Martin Posted on 21/12/2016 , work completed 21/12/2016
Hot water at last
Customer Service
Quality
Value
Much needed alterations to a poorly installed, unvented cylinder. Clean, tidy, very good work. Highly recommended. Many thanks Anthony.
Christine, London Posted on 05/12/2016 , work completed 05/12/2016
Finally found a plumber I can trust to do the job
Customer Service
Quality
Value
Right from booking a time everything went smoothly. The job was completed quickly after everything was explained. The area was left clean and tidy by the friendly plumber. I would definitely book again.
peterpamos Posted on 17/04/2017 , work completed 17/04/2017
.....and Henry came too.
Customer Service
Quality
Value
When I saw Tony carrying his Henry vacuum cleaner into my kitchen I sensed that this was going to be a clean, tidy job and I wasn't disappointed. Tony successfully sourced and fitted a new hob into an existing worktop saving us untold hassle. Sincere thanks to Bourne Heating & Plumbing from the Kellys.
leonardo Posted on 15/07/2017 , work completed 15/07/2017
Highly recommended !
Customer Service
Quality
Value
Tony has been our plumber and heating engineer for many many years, and has done work for members of my family and neighbours. He is completely trustworthy, reliable and happy to advise us at all times. Tony responds swifty to our calls and will do emergency work immediately; he assesses and completes the work required very efficiently, and tidies up after himself. He recently fitted a new Viesmann boiler which we are very happy with. Tony services our boiler yearly, and I could not recommend him highly enough! On one occasion We had an emergency whilst away on holiday and rang Tony for advice as our son was at home alone- Tony himself was on holiday which did not stop him from advising us on the phone and then contacting a friend of his who sorted out the emergency for us!
Ealinghelen, Customer Posted on 08/10/2017 , work completed 08/10/2017
Superb work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, involving work on the roof and new pipework up the wall and under the floorboards. Tony has done a superb job, and he and his colleague took such care in avoiding disturbance. I also appreciate the trouble he took in providing a folder with instructions, guarantees etc all in place. Tony is highly experienced and very professional in his approach. I cannot recommend him highly enough.
Patrick, . Posted on 10/11/2017 , work completed 10/11/2017