Endorsed by Which?

Bourne Plumbing & Heating

4.9

632 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
632 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Boiler repair.
Customer Service
Quality
Value
Anthony came out in answer to a phone call about a boiler problem. He took time to find out what was wrong & came back very quickly to fix the fault. Very tidy and courteous.
Trudy, London Posted on 12/01/2015 , work completed 12/01/2015
Installation of new toilet.
Customer Service
Quality
Value
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London Posted on 12/01/2015 , work completed 12/01/2015
Helpful, knowledgeable and professional.
Customer Service
Quality
Value
Have used Bourne Plumbing several times. We have always been satisfied with the quality of both the advice given and the end result. Would definitely recommend this trader.
Nicole, Middlesex Posted on 12/01/2015 , work completed 12/01/2015
Trustworthy, competent and professional
Customer Service
Quality
Value
Anthony fitted a new boiler for me a few years ago and has been servicing it annually ever since. He has always been highly professional, reliable and pleasant to deal with and I have no reservations in recommending his services.
Rebecca Posted on 15/01/2015 , work completed 15/01/2015
Efficient service.
Customer Service
Quality
Value
Prompt, efficient service.
Margaret, London Posted on 19/01/2015 , work completed 19/01/2015
A really professional job
Customer Service
Quality
Value
I would highly recommend Anthony Bourne. He was prompt to respond, knowledgable and efficient in his work, and good value for money. I'll certainly be using him next time.
CMR403563481 Posted on 19/01/2015 , work completed 19/01/2015
Great job
Customer Service
Quality
Value
Very professional, arrived on time, job completed perfectly.
Kristin, London Posted on 20/01/2015 , work completed 20/01/2015
Helpful, considerate, efficient.
Customer Service
Quality
Value
Anthony Sawczisk answered my call promptly and arrived next day. He explained the problem clearly and finished his work the same day and left everything clean and tidy. I was satisfied. My sons - more knowledgeable than me - inspected it and could find no faults. I am very happy to have found such a good plumber.
Gillian, London Posted on 21/01/2015 , work completed 21/01/2015
Reliable, helpful, professional
Customer Service
Quality
Value
Anthony arrived at 8 am as requested. He completed the work quickly and efficiently and didn't mind taking time to explain (in layman's terms) what he had done and offer advice. It was a small but urgent job and I was very happy with his work. Thank you.
Juliet Posted on 21/01/2015 , work completed 21/01/2015
Excellent, professional service.
Customer Service
Quality
Value
Anthony serviced the boiler and fitted a new radiator. He is reliable, courteous and conscientious. I have used him before and would use him again. I have no doubts in recommending his services.
David, London Posted on 23/01/2015 , work completed 23/01/2015
XXXXX-5-star, excellent.
Customer Service
Quality
Value
Quick, efficient, great job.
Manley, Middlesex Posted on 23/01/2015 , work completed 23/01/2015
Knows his stuff!
Customer Service
Quality
Value
Arrived on time to fix leaks on boiler and upstairs radiator. Identified the problems quickly and fixed both leaks. Polite & tidy too! Would recommend Mr Bourne.
Anne-Marie, London Posted on 26/01/2015 , work completed 26/01/2015
Excellent work
Customer Service
Quality
Value
Anthony did a thoroughly professional job fitting new pipework, enabling the gas meter to be moved externally. He works efficiently and arrived on time. He also (previously) fitted our boiler and services this yearly. I would highly recommend Anthony.
Tim, London Posted on 04/02/2015 , work completed 04/02/2015
A trusted plumber.
Customer Service
Quality
Value
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London Posted on 06/02/2015 , work completed 06/02/2015
Excellent professional service
Customer Service
Quality
Value
Used Bourne Plumbing to replace all my radiator thermostatic valves. They did a thoroughly professional job quickly and efficiently. Several unforeseen issues with the old system were encountered all of which were fixed as a matter of course without any fuss
Antony, London Posted on 10/02/2015 , work completed 10/02/2015
Can't be faulted
Customer Service
Quality
Value
Quick response by phone and in person. Polite and knowledgeable. Speedy fix. Couldn't ask for more!
CMR403722382 Posted on 06/03/2015 , work completed 06/03/2015
W?Local Review
Customer Service
Quality
Value
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer Posted on 11/03/2015 , work completed 11/03/2015
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London Posted on 12/03/2015 , work completed 12/03/2015
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London Posted on 13/03/2015 , work completed 13/03/2015
Excellent and prompt service
Customer Service
Quality
Value
Very pleased with the service. Very professional and charged a very reasonable price for out of hours visit to repair our leak
Lawrence, London Posted on 16/03/2015 , work completed 16/03/2015
My Review
Customer Service
Quality
Value
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London Posted on 16/03/2015 , work completed 16/03/2015
Prompt & professional
Customer Service
Quality
Value
This trader replaced our bathroom basin taps effectively and with a minimum of disruption on the date and time arranged. A thoroughly well done job.
John, London Posted on 25/03/2015 , work completed 25/03/2015
Excellent customer service
Customer Service
Quality
Value
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills Posted on 30/03/2015 , work completed 30/03/2015
Excellent professional
Customer Service
Quality
Value
Anthony is the best plumber & heating specialist I have met. He is very capable, thorough & technically good. Ge is now the only person I would trust to repair my plumbing & heating system
Julian, London Posted on 01/04/2015 , work completed 01/04/2015
Prompt, effective and good value
Customer Service
Quality
Value
I called Anthony after a botched repair by a tradesman I got from one of those sites that put people who are interested in your job in touch with you. Why didn
Christine, London Posted on 02/04/2015 , work completed 02/04/2015
Prompt & professional
Customer Service
Quality
Value
Punctual, efficient, fast worker. Keeps work areas very clean, removed all his rubbish. Would highly recommend. After having 4 plumbers attempt to resolve the problem over 1 and a half years, it was gratifying to have Bourne come, find the problem and have the new boiler installed within days of the order being placed.
Karyn, London Posted on 09/04/2015 , work completed 09/04/2015
W?Local Review
Customer Service
Quality
Value
We needed aour bathroom sink tap fixed, phoned Anthony in the morning and he came that afternoon to rectify the fault. Very prompt service and friendly. We will use his service again.
Which? Trusted Traders Consumer Posted on 09/04/2015 , work completed 09/04/2015
Highly Recommended
Customer Service
Quality
Value
Professional, Friendly, High level of work. Within a week of the initial phone call Anthony had visited, diagnosed the problem and fixed it. Quality service. Fast, efficient, professional and friendly service. I would recommend to everyone.
dav grewal Posted on 12/04/2015 , work completed 12/04/2015
W?Local Review
Customer Service
Quality
Value
Anthony has just installed a new boiler for us. We found him to be very professional, friendly, excellent service, neat & tidy, very informative and did a great job. He explained everything very well. We are very happy with the work he did.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
My Review
Customer Service
Quality
Value
Very good.
Anna, London Posted on 26/04/2015 , work completed 26/04/2015
My Review
Customer Service
Quality
Value
Arrived promptly, even had the spare part with him (set of taps). However, personally I do not like being asked to write a review - I will write, but usually for outstanding work or vice versa, but it should be my decision and not being told to do so!
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
Prompt and professional
Customer Service
Quality
Value
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London Posted on 02/05/2015 , work completed 02/05/2015
Emergency Boiler Repair
Customer Service
Quality
Value
I would highly recommend Anthony at Bourne Plumbing & Heating. He was extremely knowledgable and managed to solve the issues we had with our old and inherited boiler quickly. Several other plumbers had been unable to help us. Due to an imminent renovation I needed someone who could work with the existing system. Anthony quickly diagnosed the problem and offered me a range of solutions and costs, which would get the boiler working again. We required several new parts which he located within the morning and replaced. I was extremely impressed, I would have no hesitation in recommending him highly.
CMR403804716 Posted on 19/05/2015 , work completed 19/05/2015
W?Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Which? Trusted Traders Consumer Posted on 26/05/2015 , work completed 26/05/2015
Which? Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Misha2609 Posted on 26/05/2015 , work completed 26/05/2015
Good honest work...
Customer Service
Quality
Value
Arrived on time. Provided good advice and job was done ASAP. V professsional.
CMR402399972 Posted on 29/05/2015 , work completed 29/05/2015
Highly Recommended
Customer Service
Quality
Value
Anthony installed a new toilet for me last month. This was a lovely experience and Anthony's work was beautiful.
Which? Trusted Traders Consumer Posted on 01/06/2015 , work completed 01/06/2015
Excellent service
Customer Service
Quality
Value
Bourne plumbing provide a prompt, friendly, and excellent service. Work carried out to a high standard. Can strongly recommend them, and will definitely be using their services again if required.
Kevin W13 Posted on 01/06/2015 , work completed 01/06/2015
Five star tradesman
Customer Service
Quality
Value
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex Posted on 01/07/2015 , work completed 01/07/2015
plumbing in Ealing
Customer Service
Quality
Value
Excellent service, helpful advice, clear and fair quotation. Work undertaken quickly, efficiently, tidily and to good standard ; highly recommended.
Richard Ealing Posted on 02/07/2015 , work completed 02/07/2015
Tried and trusted
Customer Service
Quality
Value
I have known Tony for nearly 20 years during which time he had done various jobs, large and small. He is always reliable and efficient, and tidy. This job was not straight forward but he has done a great repair, much to my relief.
Alison, London Posted on 03/07/2015 , work completed 03/07/2015
House purchase in Epsom
Customer Service
Quality
Value
Recently moved into a new home and the heating system needed attention. Tony provided a fair quote and carried out the servicing and repairs as discussed. Efficient, timely and professional. We will definitely be using his services again.
Darren Posted on 07/07/2015 , work completed 07/07/2015
Very well job done. prompt & friendly
Customer Service
Quality
Value
Very professional, efficient, clean and tidy. My leaking toilet wad dealt with quickly. I won't hesitate to recommend Tony to all my friends.
Lolita, London Posted on 11/07/2015 , work completed 11/07/2015
Viessmann Boiler installation
Customer Service
Quality
Value
I highly recommend tony. He is polite trustworthy and very efficient.
Mary, London Posted on 14/07/2015 , work completed 14/07/2015
Central London
Customer Service
Quality
Value
We would definitely recommend Anthony - he recently repaired our boiler which works better than ever now. Anthony is professional in all his dealings, efficient and highly knowledgeable in his trade.
Chelsea Posted on 14/07/2015 , work completed 14/07/2015
Fantastic boiler recommendation
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating installed a Viessmann boiler two years ago, and has been back every year to carry out a routine service. Extremely happy with his choice, the boiler has been fantastic. Along with Anthony has been called in to carry out various, plumbing jobs. The standard or work and service provided 2nd to none. Very highly recommended.
Barry, London Posted on 15/07/2015 , work completed 15/07/2015
Great job
Customer Service
Quality
Value
Tony replaced my 35-year-old storage heaters with a full central heating system, including a Viessman boiler. The system works perfectly and he has done a great job. He was prompt, very tidy and considerate, answering all my questions patiently. Would heartily recommend him!
RWills Posted on 20/07/2015 , work completed 20/07/2015
Excellent job!
Customer Service
Quality
Value
Anthony repaired my toilet to a very high standard, especially as it was a very awkward and demanding job. He was very courteous, polite, knowledgeable, efficient, tidy, hard working and friendly. The cost of the repair was very reasonable. I highly recommend Anthony, he is excellent and a very nice gentleman.
zoran68 Posted on 22/07/2015 , work completed 22/07/2015
W?Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
Which? Trusted Traders Consumer Posted on 23/07/2015 , work completed 23/07/2015
Prompt and professional
Customer Service
Quality
Value
Mr. Bourne has worked for us many times. On all occasions his work was excellent.
P A, London Posted on 24/07/2015 , work completed 24/07/2015