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Endorsed by Which?
Bourne Plumbing & Heating
About
Endorsed since 2nd October 2013
My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.
Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.
Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.
Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.
What we do
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler repair
- Boiler installation
- Boiler servicing
- Power flushing
Gas installers
More Services
- gas emergencies
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
632 reviews
Recommended
Recommended
by 100% of customers
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Which? Local Review
Customer Service
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Value
He has done quite a lot of work for me - put in a new boiler, cleaned out the central heating system, put a new valve on radiator in the bathroom. Very satisfactorily. He turns up on time. I've been using him for at least fifteen years.
Which? Trusted Traders Consumer
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Which? Local Review
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I needed a kitchen tap changing - Tony was punctual and thorough and did a quality job. Hourly rate is on the high side though.
MarkHutchinson
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Thumbs up to Tony who sourced a new kitchen tap for me and fitted it. He did a great job, and was quick to respond to my emails. I will definitely use him again.
AngloSaxon
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Tony repaired a section of soilpipe that was leaking onto our flat roof. While he was here, we also asked him to remove an old fluepipe from the wall above the flat roof and to replace a leaking garden tap with a new one. Tony was very professional and a pleasure to deal with. He carried out the work quickly and effectively, implementing a better solution for the soilpipe than had been in place previously. We would happily use his services again.
peggie jo
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He was recommend by a friend, and although the jobs were outside of his usual working area he was happy to travel. I have several properties so have had a fair bit of work for him including the installation of a new gas boiler, repairs to shower and bath taps plus servicing of boilers and other gas units including fires. I have always found his work of a high standard, he clears up afterwards and arrives when you expect him to. Highly recommended
JRicher
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Very good service, will use him again and already reccomended to my next door neighbour. Very tidy too, which helps
cavapaolo
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Very good service from Tony, arrived within the hour, and made a fast professional job repairing a serious leak in the toilet
cbspeed
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Extremely helpful and competent plumber - put right several seized up stopcocks, replacing them with efficient modern fixtures. Also cut out and replaced a leaking length of piping. Cleared up nicely afterwards too. Seemed a little expensive - but I have no benchmark for what plumbers cost these days. Well worth it for the peace of mind of a job well done.
Stephy
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Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG
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Called Tony late afternoon - he was able to come round that evening which suited my availability. He was punctual and got the job done quickly and efficiently (a leaking tap). He explained what he was doing and alerted us to the fact that because of the design of the tap the same problem was likely to happen again. Would use him again and have recommended him to friends.
shanders
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Tony was very efficient at replacing the sink waste and making alterations to secure the kitchen mixer tap. He didn't replace an outside tas as requested because I thought it was broken, but instead tightened it which did the job. I would definitely call him again.
varsha
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Tony Bourne recently replaced our 25 year old CH boiler. He and his colleague arrived punctually and worked almost non-stop until 7.0p.m. the first day and completed the job the following day, including force flushing the system, installing new thermostat, thermionic valve, new header tank etc. The work was carried out with the minimum of disruption aad everything left clean & tidy afterwards. A nice touch was the loan of a pair of electric radiators, delivered the day the boiler failed. We found him under "Plumbers" but I feel he should also be listed here. Highly Recommended.
CCI
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Which? Local Review
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I selected Tony from the Which Local list as our toilet was blocked. I was very pleased when he arrived in about 10 minutes, and cleared the blockage in less than half an hour. He may not be the cheapest plumber around (I'm not up to date on their rates) but he was pleasant and professional and I'd use him again - I've also recommended him to friends.
Yvette Miller
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Selected Tony from the Which Local list when we needed several jobs done. He was very efficient from quote to delivery. Pleasant, punctual, tidy and a nice chap to boot. Would certainly use him again and can definitely recommend him.
JRISMAN
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I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy
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Used Tony to mend a toilet cistern. I was impressed by his punctuality, standard of work and general professionalism. I would certainly use him again and would recommend him to anyone needing a plumber.
andrewh1032
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Tony has carried out several small plumbing jobs for us and has been excellent. He is polite, well presented, punctual, and cleans up after he has finished the work. I would definitely recommend him to anyone.
GC23
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Tony fixed our toilet cistern. Whilst doing it, he fixed two other problems with the toilet and only charged an extra £10. He made sure that he left the bathroom as clean as it was when he arrived. Overall an excellent job and we're going to have him back to install a new kitchen sink tap.
sggad
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had a problem with washing machine.within 15 minutes arrived and shortly after problem solved.mightily impressed and will definitely use again.
frankealing
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Came same day to check leaking radiator and returned following day with new part as promised. Fitted and left rad in good working order. Reasonable rates, pleasant guy and he arrived when he said he would! Will definitely use again.
EalingJohn
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Gave number to my daughter who had just moved into a new flat in Brentford and wanted her washing machine moved. Turned up on time and did a very good job for her, would recommend him to anyone.
john whitton
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Which? Local Review
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Answered the call promptly and let me know the work and charges involved clearly. Was on time on the day of work; got on with the work straight away in very neat, organised manner. Was very consicious of leaving the place as neat and clean as possible from the very beginning. Finished the work efficiently in time (though I must say that the work was quite minor) and cleared all tools. Provided some general advice as well. Very very impressed - seemed knowledgable and honest. We'll definitely reccomend his services if at all needed.
jakkalonagolf
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Which? Local Review
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Tony lived up to his Which Local recommendations. We called him to fix a leak to our toilet. He responded very quickly, was highly professional and worked in a very clean and efficient way. We will certainly be putting his details on our pinboard.
Brox
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Very good service and excellent advice. Changed bath shower tap and fitted new thermostat for walk in shower. Even went to shop to get new part when supplier sent wrong one.
JoJ
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As a first job for me Tony Bourne carried out an overdue service of my CH system including partly dismantling the boiler, replacing a radiator, changing defective valves etc, and during a further visit using his 'Power Flush' equipment to flush out sludge in the system. He arrived on time and worked efficiently, cleanly and quietly, keeping me informed of what he was doing. I found it difficult to get an accurate alternative quote but I am happy with his charges for the good service he provided.
Rogatom
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Anthony from Bourne Plumbing & Heating provided a professional service. He identified the plumbing problem we had quickly and arranged for it to be repaired without delay. He was polite at all times and left the premises neat and tidy.
SSP
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Which? Local Review
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Anthony from Bourne Plumbing replaced my geriatric boiler and separate water heater with a new combi. The minute he submitted a quote I knew I was in the hands of a true professional - his quote was thorough, clear, efficient and articulate. The job took a day and a half with minimum disruption to me, the flat was always left clean, he showed up when he said he was going to show up, he's even mastered the art of email which is more than I can say for some other tradesmen I've had to deal with! I'd thoroughly recommend him for any of your heating installations.
rjneb2
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Which? Local Review
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Good news people if you are looking for a prompt professional plumber Tony Bourne is the man to call. I got his number from which local, I phoned him and he was there he repaired my leaking pipe and also attended to some other minor repairs that i had on hold . He was tidy and clean and the bill was good value, important in these current times.
mazhiley
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Which? Local Review
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Tony Bournes from Bourne plumbing and heating services did a boiler service and a power flush to a really old and sludged up system for us this time around. Tony had a done a excellent job of a minor piece of work for us earlier - his punctuality, refined workmanship, adherence to details and honest attitude made us approach him again for this work. Once again all the above specific qualities shone through his work and he got the job accompolished in a very efficient and timely manner and the amont of sludge flushed out of the system was massive ! couldn't actually believe it. Will make use of his service again if need be (hope everything keeps chugging along meanwhile..)
jakkalonagolf
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Which? Local Review
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Anthony Sawczuk (Bourne plumbing & heating) replaced my old system boiler with a new combi Viessmann boiler. He did an excellent job, was very professional throughout and completed the whole job in 3 days. He also lent us some electric heaters whilst our old boiler was out of service. He recommended the Viessmann boiler, I hadn't heard of them but after talking to Anthony and doing my own research I agreed with his verdict; working very well so far and has better warranties than other brands I knew of. Overall, I highly recommend Anthony's work.æ
Gallagti
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Which? Local Review
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Very professional and reliable service. Plumbing problem was diagnosed quickly and fixed at a reasobale cost. Bourne Plumbing is now on my emergency contact list in case I have a future need for a plumber.
SSP
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We needed to refresh our central heating system by replacing some radiators and power flushing the rest. Tony provided good advice and submitted a detailed competitive quote. He completed the work efficiently and within the timescale. The central heating system now works better than ever. We would definitely use him again.
BandF
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Very prompt service - arrived as promised within a couple of hours of my call for what wasn't even an emergency (slow draining kitchen sink). He had the problem solved in half an hour, friendly, polite and happy to offer advice.
Milhouse
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As I work full time I needed a good and efficient plumber to come at short notice at a time to suit me. Anthony came and did the work immediately and I am well satisfied with his work
pathetic
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Which? Local Review
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Tony Bourne and his colleague installed a new Viessmann boiler with a 5 year guarantee, to replace an old and faulty boiler. A new kitchen is being installed and all Gas and Water pipework and Drainage needed to be Re-routed. Removal of all redundant pipe work and loft tanks. Tony and Co conducted themselves in a most professional and courteous manner at all times. A high degree of skill and competency was displayed throughout. They turned up on time as promised. We were most impressed with his service. We will be using Tony again when we have our Bathroom renovated in the new year.
stevenc
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Which? Local Review
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I found Tony through the Which? local and Gas safe web sites. He had a significant number of positive recommendations on the Which? website so I contacted him and arranged for him to call. He turned up on time and identified my heating and plumbing problems. A few days latter I received a detailed and type-written quote. After discussing the quote I arranged for him to carry out the work, which included replacing the boiler with a Viessman boiler with a 5 year guarantee, power flushing the system and installing a Magna Clean unit. He arrived as agreed and carried out the work in a professional manner leaving the house clean and tidy. I will definitely employ him again and recommend him to others.
rontaylor57
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Which? Local Review
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The plumber replaced the taps on the bath. He did an excellent job. We would definitely recommend him. He gave us an appointment within 24 hours of calling, and he arrived on time.
Ealing UK
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Which? Local Review
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This is the most professional plumbing service I have come across for a long time - courteous, well organised, efficient, and they tidy up as they go along. The task was to overhaul my central heating system, instal a new boiler, adjust radiators fitting new thermostatic valves, and fit an air vent for a gas coal fire. I will certainly use them again.
Chiswickjh
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I found Tony through Which Local when I needed a boiler service. He was able to come round a few days later and did the job within the hour, charging what I believe to be a fair rate (though I didn't get comparative quotes). He also gave me helpful advice on a couple of other plumbing issues while he was here. Tony is clearly someone who believes in doing a quality job and I would recommend him.
pumpkin1
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Which? Local Review
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I found Bourne Plumbing through Which Local and was very happy with the service Anthony provided, he certainly lived up to expectations. He came promptly to have a look at the problems we had with two different boilers and was able to tell us straight away what the issues were, to fix one there and then and give us an accurate quote on what it would take to fix the other one. Once the parts had arrived, he was able to complete the work, giving us heating and hot water again. I would wholeheartedly recommend Anthony and Bourne Plumbing & Heating.
Katieo
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Which? Local Review
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Tony installed a new viessmann boiler including a full system flush. Tony's service was prompt, professional and came in slightly under budget. I'd never heard of a viessman boiler before Tony recommended it, but I'm very pleased with the boiler as it is compact, efficient and very quiet. Tony displayed an excellent level of customer service, he explained all the costs in detail and left my home clean and tidy. I highly recommnend Bourne plumbing and viessmann boilers.
briansmiith
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Which? Local Review
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I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years
Which? Trusted Traders Consumer
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Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar
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I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609
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Can only confirm everything reported in the above recommendations - Tony Bourne offers a great service. He's very professional, courteous, hard working and offers good advice. When our 15+ years old boiler died he even lent us a number of heaters to keep us going. He installed a Viessen replacement boiler and carried out a system flush - our heating and hot water now seem to work much better than before. Wouldn't hesitate to recommend him.
Hamowe
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Which? Local Review
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Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.
propsman
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Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952
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We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough
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Which? Local Review
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Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing
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We needed a new toliet pan and Cistern installed, and once again we asked Tony to do the work, as we had used his services on installing a new central heating system. As on previous jobs, Tony was very professional and efficient, and totally reliable. We will be using his services again for future works, and would throughly recommend him.
stevenc
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