Endorsed by Which?

Bourne Plumbing & Heating

4.9

604 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
604 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Lots of things sorted
Customer Service
Quality
Value
How lovely to find a plumber willing to sort the small jobs as well as the more complicated issues. Tony replaced my kitchen tap, garden tap, new downstairs toilet, fitted a new pump. Very organised, tidy and reasonably priced. Thank you so much
Customer in Greater London Posted on 25/03/2024 , work completed 26/01/2024
Boiler Service
Customer Service
Quality
Value
Tony arrived on time to service our viessmann boiler. he did very good job.I would defiantly recommend him. He is now my go to plumber.
Customer in Greater London Posted on 15/03/2024 , work completed 13/03/2024
Installation of New Atag Boiler and System upgrade with 18 year Boiler Warranty.
Customer Service
Quality
Value
Tony of Bourne Plumbing and Heating replaced our old broken boiler, and upgraded our dated heating system. We now have a lovely warm home with our new boiler covered by 18 years warranty. Tony was great from first looking at the job to completion.
Customer in Greater London Posted on 04/03/2024 , work completed 04/03/2024
Installed new hand basin
Customer Service
Quality
Value
Tony advised on the purchase of the basin and taps and installed them on the day agreed. The job was completed to our satisfaction and we are very pleased. We were consulted where alternatives were available and able to express our preference before the action was undertaken. We will use Tony again with confidence.
Customer in Greater London Posted on 23/02/2024 , work completed 23/02/2024
Bourne Heating and Plumbing - Boiler issue
Customer Service
Quality
Value
Tony was recommended by a friend. After having no heating over Christmas for 5 days Tony came on 27th December and fixed the boiler. The cost was very reasonable. He happily came back to re-adjust the boiler cover so that the pressure gauge was more visible. I would recommend.
Customer in Greater London Posted on 15/02/2024 , work completed 27/12/2023
Very reliable
Customer Service
Quality
Value
Anthony Bourne carried out a very difficult piece of work in an awkward space in a loft, fitting a pump to an old system. He was very clear in how he did it, as it needed quite a lot of enterprise to succeed in achieving the result.
Customer in Greater London Posted on 29/01/2024 , work completed 19/01/2024
Happy with work, good communication
Customer Service
Quality
Value
Replaced old boiler and upgraded the pipework making access easier. Kept me informed throughout, and left house clean and tidy Would recommend
Customer in Greater London Posted on 27/12/2023 , work completed 20/12/2023
Fitting of toilet
Customer Service
Quality
Value
I hired Anthony to fit a replacement for my toilet. He came to see the existing unit. He advised me what type of toilet to get and quickly responded with a quote. Once I agreed to the quote and purchased a new toilet we arranged a time (within a few days) for him to carry out the fitting which he completed on schedule, to a high standard. I subsequently used his services to fix a leak which he responded to quickly and efficiently.
Customer in Greater London Posted on 15/12/2023 , work completed 04/12/2023
new boiler installed
Customer Service
Quality
Value
We have been using Bourne Plumbing since June 2021. This time we have a new Viessmann boiler installed. The job was completed on time and high standard. Anthony left my property clean and tidy without any mess. I have no hesitation in recommending Anthony of Bourne Plumbing and Heating.
Customer in Greater London Posted on 16/11/2023 , work completed 27/10/2023
Fix overflowing cistern
Customer Service
Quality
Value
Anthony supplied and fitted a new inlet valve to toilet cistern - which was overflowing/dripping into the overflow. We called on his mobile, described the problem, arranged a timeslot. Anthony arrived within timeslot, good communication on arrival - friendly and direct, covered shoes to avoid bringing in mud/marking flooring with his shoes, checked the problem, fixed the problem - did not make a mess /cleared up, checked the fix and answered questions. Overall just what you need when you have a problem - someone to turn up - on time - check fault, fix it, check the fix, clear up after themselves, good comms and bill sensibly for the work.
Customer in Greater London Posted on 13/11/2023 , work completed 01/11/2023
Trusted plumber!
Customer Service
Quality
Value
I think I’ve found a plumber I can trust. Based on his WHICH review, I booked Tony in for a couple of straight forward jobs (MegaFlow annual check and kitchen tap replacement) to check him out for a job I’ve been putting off, for far too long, for fear of consequences of the job going wrong and causing damage which would be extremely expensive to rectify. Long story short, he replaced the shower thermostatic cartridge, which was well and truly jammed, without causing any damage whatsoever to the fittings and surrounding tiles. Although he was confident he could do this job without damage, he did reassure me of the potential options. Relieved and happy customer!
Customer in Greater London Posted on 10/11/2023 , work completed 08/11/2023
Would recommend
Customer Service
Quality
Value
Have used multiple times for boiler replacement and other jobs, always friendly, efficient and tidy worker. Is always quick to respond and happy to recommend.
Customer in Greater London Posted on 10/10/2023 , work completed 21/09/2023
Exceptional
Customer Service
Quality
Value
I found Anthony on Which? Trusted Traders when a leak under my bath needed to be fixed. He responded quickly, arrived on time and took care of everything efficiently. He repurposed part of an old tap so I didn't need to replace the set, saving me money. He also advised getting a botched radiator job fixed for free by the company responsible rather than me paying him to do it, which impressed me. Finally, I requested a separate invoice for the work covered by my home insurance, which he provided. The whole experience was reassuring and professional, which we all want when hiring tradespeople!
Customer in Greater London Posted on 31/08/2023 , work completed 30/08/2023
Bathroom leak
Customer Service
Quality
Value
Called late last night, came out first things this morning. Excellent service can't recommend him enough.
Which? Trusted Traders Consumer Posted on 30/08/2023 , work completed 29/08/2023
neat, friendly, efficient
Customer Service
Quality
Value
Only a small job - fitting a new kitchen tap unt - but carried out quickly and efficiently.
Customer in Greater London Posted on 24/08/2023 , work completed 24/08/2023
New Viessmann boiler installed
Customer Service
Quality
Value
I hired Anthony of Bourne Plumbing and Heating to install my new Viessmann central heating boiler. Anthony is my go-to plumber for any plumbing work, from minor maintenance to major installations such as this. The job was not straightforward as the new Viessmann boiler needed to be installed on an outside wall, unlike my previous 30 year old floor-standing model with a flue up the chimney. Water and gas pipes needed to be run through a wall to the new location. All this was done efficiently, with the minimum of fuss. Anthony works closely with Colin, a carpenter with decades of experience, who boxed in the exposed pipework, leaving an excellent cosmetic finish. He also created a custom-built cupboard to fill the void where the old boiler used to be. I recommend Bourne Plumbing and Heating for all your plumbing needs.
Customer in Greater London Posted on 24/08/2023 , work completed 23/08/2023
Boiler service & radiator replacement
Customer Service
Quality
Value
Excellent work. Very neat. Extremely competent. Punctual. Work carried out to a very high standard. Would definitely recommend.
Customer in Greater London Posted on 20/08/2023 , work completed 11/08/2023
Concealed Toilet Cistern/Towel Radiator Heating Element
Customer Service
Quality
Value
This was the second time that I have used Bourne Plumbing. The first occasion was May 2022 but I forgot to leave a review [apologies]. Last year involved a replacement flushing unit and replacement towel radiator heating element. This year also involved a replacement flushing unit. Anthony is reliable, efficient, courteous, works cleanly, orders spare parts as necessary and returns to complete works in as short a time as possible. He does not demand payment before work is started, and only sends an invoice via email with details of how to pay once work has been completed. His rates are reasonable. I have no hesitation in highly recommending Bourne Plumbing and will certainly use Anthony again for any work/problems in the future.
Customer in Greater London Posted on 11/08/2023 , work completed 10/08/2023
Bourne Plumbing & Heating: An outstanding service
Customer Service
Quality
Value
Bourne Plumbing delivered a highly professional outcome that exceeded my expectations across the board including a comprehensive solution to my problem. I would wholeheartedly recommend this company.
Customer in Greater London Posted on 02/08/2023 , work completed 02/08/2023
Boiler service and repair
Customer Service
Quality
Value
Anthony responded very promptly to communication re appointment and, as with previous work, fitted in the work at short notice. He was on time and did a very thorough and tidy job. Anthony is friendly, polite and reliable. I would use his services again and have no hesitation in recommending.
Customer in Greater London Posted on 30/07/2023 , work completed 28/07/2023
Power flush.
Customer Service
Quality
Value
Very professional approach. On time, clean and efficient. Everything was explained along the way. Very neat and tidy, thoroughly recommend this company.
Customer in Greater London Posted on 15/03/2023 , work completed 15/03/2023
Great new tap
Customer Service
Quality
Value
Anthony had previously overhauled an existing sink tap during which he commented that the tap wasn’t very good quality. When the seal to the sink failed we phoned to ask for advice about getting a new one fitted. I told him what we wanted in a new tap and could he advise us. He made an appointment to come to look at it before which I emailed him to ask if he’d bring any suitable brochures. He arrived early and waited until we arrived back from a hospital appointment. He didn’t bring brochures but thoughtfully put 2 taps in his van which he thought would fit the bill. One was perfect and he said he would do it immediately if we wanted which he did and all was completed in just under an hour. The price was much as we expected and he sent an email with the cost the next day. Unfortunately, I didn’t notice the attached invoice with the bank payment details and I phoned his landline 3 times to leave a message to ask for them before ringing his mobile and speaking to him. He said his voicemail was useless and always use the Mobile and he told me where to find the bank details. But for that, the Customer service would have been 5 stars.
Customer in Greater London Posted on 28/02/2023 , work completed 02/02/2023
Knowledgeable and professional
Customer Service
Quality
Value
I had recurrant problems with my boiler and central heating system for many months. No one could resolve them until Anthony at Bourne Plumbing and Heating identified the separate causes and correcxted them. He is knowledgeable, reliable and professional, and I am very pleased with his work.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 21/01/2023
Reliable & professional plumber
Customer Service
Quality
Value
We know Anthony from the time we were living in a rented flat in Ealing. We had a few drain blockages there and he had come to unblock them. Later when we moved to our home we had a similar drain block with our bathroom sink. Like previous instances, he unblocked it successfully. Recently we had a leak issue with the pipes underneath the kitchen sink. He replaced the pipes and the leak stopped. He also replaced a faulty washing machine inlet valve and replaced it with a new one. He is very professional, polite and helpful in examining and recommending different solutions to a problem. What impressed me the most about Anthony is his honesty. We had called him some months ago for some leak issues and he recommended us to try different ways to resolve the problems, for example, to get in touch with the company who did the job and ask them to replace the faulty part if it is within the warranty period and to pursue the contractor who did the faulty job and to be assertive with him to fix the issue. That was very nice of him to guide us in the right direction and not to take advantage of us. We really appreciate it.
Poornima in Greater London Posted on 30/01/2023 , work completed 10/01/2023
Our "Go to" plumber
Customer Service
Quality
Value
Tony carried the annual boiler maintenance in this instance. He was efficient, polite and friendly. As always his work was to an excellent standard and he cleaned up afterwards. In the past he has solved minor plumbing problems and also carried out the boiler installation. No complaints, only praise.
Customer in Greater London Posted on 28/01/2023 , work completed 20/01/2023
Great work and fast response
Customer Service
Quality
Value
We have been using Bourne Plumbing for 10 years now and Anthony is truly first class. Always a reliable and professional service. Very highly recommended
Customer in Greater London Posted on 27/01/2023 , work completed 26/01/2023
Boiler installation and associated work carried out very professionally
Customer Service
Quality
Value
Anthony has recently installed a new Viessmann boiler for us which included providing extra pipework. At the same time he carried out an extensive power flush of our central heating system and has now replaced the thermostatic valves on our radiators. A great advantage of having a new Viessmann boiler is that it comes with a 12-year warranty. Installing and insulating the extra pipework was quite complicated as it involved working in a very tight space in our loft. Throughout this work Anthony arrived punctually at the agreed time and on the agreed date. He carried out the work meticulously and professionally, and covered any area susceptible to dirt with dustsheets that he brought with him. He took great care to ensure that no water dripped or leaked when he was working on the piping and carrying out the power flush. At each stage of the work he carefully explained what he would be doing next. At the end of the installation he cleared everything up and left the house neat and tidy and without any mess. We can highly recommend Anthony if you need a professional plumber who knows what he is doing, gets on with the job without any fuss, tidies everything up, and - more generally - will live up to your expectations.
Customer in Greater London Posted on 26/01/2023 , work completed 24/01/2023
Reliable and very Efficient
Customer Service
Quality
Value
I had a very problematic toilet leak and Tony was able to sort it with ease and very quickly. We had an issue with space which we didn't think we could sort but Tony was able to give us the best solution. Very reliable and value for money. Highly recommended and loves a cup of tea.
Customer in Greater London Posted on 25/01/2023 , work completed 12/10/2022
Viessman vitodens combi boiler service
Customer Service
Quality
Value
Initial phone call to arrange the service was promptly answered, once we arranged date & time that was it, the plumber arrived on time. All the maintenance kit & tools were carried in at the beginning none of this in & out of the building, dust sheets everywhere to protect the kitchen floor, no asking have you a bucket handy to drain water, which I've experienced before, as for the service all done swiftly, plumber certainly knew his way around the boiler, followed by cleaning, readings, tidy up, cup of tea thrown in along the way, the service book filled in, all done. I also regard value as not only the cost of a service but peace of mind especially for winter months as nobody wants to be without heating.
Andrew in Greater London Posted on 25/01/2023 , work completed 06/01/2023
Viessmann Boiler Installation by Tony
Customer Service
Quality
Value
Bourne plumbing just wow. Arrived when stated to replace an old boiler with a Viessmann boiler. The attention to detail is incredible and where the work was carried out all the mess removed and a full clean undertaken. A full demonstration of the new controls was given and what to do in any common situation with the boiler. After the install had been done a professional welcome pack was issued which contained all the new details and user manuals. A very nice touch. Also means when the boiler is serviced next all details are at hand. Great professional workmanship all round and would recommend to anyone.
Customer in Buckinghamshire Posted on 24/01/2023 , work completed 05/01/2023
Fantastic Work
Customer Service
Quality
Value
They were very neat and tidy and knew exactly what they were doing. Really happy with there work. Turns up on time and does really good job. Never hangs around and just gets on with it. You can just tell they know what they are doing and are professional.
Which? Trusted Traders Consumer Posted on 18/01/2023 , work completed 17/01/2023
Timely and great service
Customer Service
Quality
Value
I called Anthony re a small job which was required with little urgency. I was pleased that he could fit the job into his schedule the next day. He turned up as advised and soon completed the job with little fuss and no mess. A number of other tidying up other jobs were also completed. I would have no hesitation in recommending Bourne Plumbing and Heating.
Tom in Greater London Posted on 16/01/2023 , work completed 12/01/2023
Speedy service
Customer Service
Quality
Value
Anthony actually picks up the phone when you ring which is a nice change from some other traders. This was a relatively small job and he was able to fit me in quickly. Recommended.
Customer in Greater London Posted on 05/01/2023 , work completed 04/01/2023
On time and complete
Customer Service
Quality
Value
The plumber arrived on time. He assessed the problem quickly and fixed it. He explained what was wrong and how to monitor it in the future, he was neat and quick.
Which? Trusted Traders Consumer Posted on 05/01/2023 , work completed 03/01/2023
Efficient, friendly and great
Customer Service
Quality
Value
My experience with Bourne Plumbing and heating couldn't have been better. The process was easy, efficient and the job was completed quickly to a very high standard. Very pleased with the result and the experience.
Customer in Greater London Posted on 04/01/2023 , work completed 04/01/2023
Quick response fantastic work
Customer Service
Quality
Value
Anthony was very quick to respond to my gas leak. Just before Christmas. I really appreciated that he sorted it there and then so I could continue with my plans for Christmas.
Claire in Greater London Posted on 03/01/2023 , work completed 21/12/2022
Quick and effective
Customer Service
Quality
Value
Such a brilliant service - the problem was resolved within 30 minutes and the charge was incredibly reasonable. Polite, efficient and will 100% be using again.
Customer in Greater London Posted on 31/12/2022 , work completed 22/12/2022
Great work, friendly service.
Customer Service
Quality
Value
They were recommended by our former plumber, who has retired. Had to replace the valve in the attic water tank. Came out on the same day as I called, which was fantastic. Anthony turned up on time, and called to say he was on his way from the previous job. He did the job quickly, showed me the part he had replaced, and was in and out in under an hour. I would definitely recommend the Company, and will definitely use them again for any plumbing jobs we need doing.
Customer in Greater London Posted on 29/12/2022 , work completed 13/12/2022
Very competent, Great service
Customer Service
Quality
Value
We experineced a blocked kitchen drain and problems with the pvc pipework around the sink. I was recommended Anthony (Bourne Plumbing) by my next door neighbour. He was responsive to our phone call, asked me all the right questions and got me to send him photos of the problem so he could get the parts. He turned up on time with all the right parts and equipment and did the job with minimal fuss - and no mess. Spotless. And reasonable with pricing. He is our plumber for the future!!
Customer in Greater London Posted on 30/11/2022 , work completed 30/11/2022
New Boiler, Power Flush & Boiler Servicing
Customer Service
Quality
Value
Anthony has done several jobs for me over the past 2 years, eg correcting another plumber's shoddy workmanship and fixing a leaking radiator. Last year he re-sited and installed a new Viessmann boiler, together with new pipework and soakaway, which I was very pleased with. The quote was accurately itemised and the work carried out to a very high standard. This was later followed by a power flush of the central heating system, all performed with great proficiency. He always arrives on time and leaves everything clean and tidy. Most recently I called him for a boiler service, which was carried out thoroughly and efficiently. Anthony is an extremely competent plumbing and heating engineer. A true professional. I would highly recommend him. And he also just happens to be a thoroughly nice guy.
Customer in Greater London Posted on 15/11/2022 , work completed 29/10/2022
Blocked and leaking kitchen sink
Customer Service
Quality
Value
Anthony came and advised me on the best way to address the problem and completed the work very efficiently and professionally. He was also very helpful in discussing other plumbing issues. He has completed work for me before and I have no hesitation in recommending him.
Customer in Greater London Posted on 26/10/2022 , work completed 26/10/2022
Complete refurbishment of bathroom
Customer Service
Quality
Value
Anthony and his team did a complete refurbishment of my bathroom, removing bath, toilet and basin+pedestal and old tiles and replacing with shower cubicle, toilet and basin+pedestal and re-tiling. Anthony gave useful advice about sourcing good quality materials. The work was completed on time and in accordance with the quotation, and I was kept informed at all stages. Additional work required was explained fully to me and extra costings agreed. The team were polite, friendly and kept disruption to a minimum. The work was carried out to a very high standard and I would definitely use them again without any hesitation.
Customer in Greater London Posted on 15/10/2022 , work completed 06/09/2022
Tony to the rescue!
Customer Service
Quality
Value
I have used Tony on many occasions and have found him to be very knowledgeable and professional. I contacted him as there was a hissing sound coming from the shower. This turned out as expected to be a leak in a concealed pipe which had been occurring for several months and this explained why there was never any hot water in the system! Tony located the problem but this meant taking up the shower, pipework and tiling as the walls and foundation were soaked through. The whole shower suite and all the tiling had to be replaced but this was a blessing in disguise as he also found other pipework that needed replacement which would have certainly caused problems in the near future. Tony was very innovative in redirecting the pipework instead of digging up the concrete floor which could have added thousands extra to the cost. He also put in access panels in case there were any problems in the future. I cannot fault him for his expertise and work ethos and he is a lovely guy even though he supports West Ham. He is an outstanding plumber and engineer and I personally consider him to be one of the best if not the best tradesman in the business.
Jan in Greater London Posted on 03/08/2022 , work completed 02/08/2022
Excellent work
Customer Service
Quality
Value
Excellent work and competitive pricing on replacing basin taps. Anthony was knowledgeable, efficient, polite and tidy and completed the work to a high standard. Highly recommended
Customer in Greater London Posted on 31/07/2022 , work completed 28/07/2022
New Bathroom
Customer Service
Quality
Value
Fantastic new bathroom created in my loft by Bourne Plumbing and Heating consisting of bath, shower, handbasin and WC plus all the necessary new pipework. All the work was carried out in a timely and professional manner. I am absolutely delighted with it and I cannot recommend him highly enough.
Customer in Greater London Posted on 07/07/2022 , work completed 27/05/2022
Plumbing for dishwasher
Customer Service
Quality
Value
I have asked Tony to carry out work at my house before and each time he has been prompt, informative and efficient; I always know the work done will be professionally and without cutting any corners. Fixes have always been permanent and new installations properly considered and fairly priced. Definitely would recommend this plumber for any work, from small issues to large projects.
Customer in Greater London Posted on 26/05/2022 , work completed 12/04/2022
Professional, Trustworthy and lives up to promises
Customer Service
Quality
Value
I have used Tony for many years, he has always been professional, always does the right thing and meets his commitments. Tony installed a boiler and maintained it for many years, always servicing it as required. He has changed loads of taps in the property always supplying and fitting quality taps. Tony also removed an old water tank which required ceilings to be removed, plastered and a larger hatch to be fitting in the new ceiling. He managed all of this for us including the carpenter, plasterer and painter. If you are looking for someone who knows what to do, is professional, trustworthy and friendly, Tony is your man.
Kimberley in Buckinghamshire Posted on 22/05/2022 , work completed 13/05/2022
Efficient
Customer Service
Quality
Value
Bourne Plumbing came and repaired our toilet. Completed quickly and efficiently. Came quickly to repair. Trader was extremely helpful and very friendly.
Customer in Greater London Posted on 18/05/2022 , work completed 18/05/2022
Efficient and quick turnaround
Customer Service
Quality
Value
We asked for replacing two leaky valves on taps. Anthony came on time, did the work in a very efficient manner. Charges were reasonable too. All in all, a very good experience, will call him again if we have issues on plumbing.
Customer in Greater London Posted on 14/05/2022 , work completed 13/05/2022
Amazing emergency plumber
Customer Service
Quality
Value
Anthony came within an hour and sorted out our emergency so we could have running water again. Fantastic service from a very nice plumber.
Natasha in Greater London Posted on 13/05/2022 , work completed 13/05/2022
Replacement boiler
Customer Service
Quality
Value
The hot water boiler at my cafe broke down.. (important as i cannot run it without hot water). Tony was on site within 24 hrs bringing with him a replacement boiler. It was fitted within 3 hours, alongside necessary remedial work not undertaken by previous installer! Tony was friendly, efficient, clean and tidy. Everything you could ask for I would thoroughly recommend him
Customer in Greater London Posted on 11/05/2022 , work completed 11/05/2022
Blocked washing machine waste pipe
Customer Service
Quality
Value
Bourne Plumbing and Heating attended my house soon after an opportunistic meeting in my neighbours where they were working. He diagnosed and cleared a horribly blocked and smelly waste pipe quickly with no nonsense. I would happily recommend to others with similarly blocked washing machine waste pipes and will definitely call on their services again for all matters plumbing related.
Customer in Greater London Posted on 25/04/2022 , work completed 22/04/2022
Succeeds where others fail
Customer Service
Quality
Value
My third time using Bourne Plumbing and once again the job was completed to the highest standard. The job was to fit a heavy column radiator requiring two people. Anthony and Colin were true professionals and all round great guys. I wasn't initially able to get Bourne Plumbing in soon enough, so I had used another Which? trusted trader. What a mistake. The other company made three hashed attempts at fitting the radiator, giving up in the end but not before leaving me with crooked pipework, a damaged wall, and a corroded pipe join left behind beneath the floorboards. I then got Anthony and Colin in to do the job properly, and of course it was done in straight forward fashion, right first time. These guys are very experienced and professional. All I can say is look at the number of reviews that make up Bourne Plumbing's star rating, and compare it to the number of reviews other traders have. Go for Bourne, and wait for availability if you have to - worth it in the long run.
Customer in Greater London Posted on 06/04/2022 , work completed 15/03/2022
Plumbing perfection
Customer Service
Quality
Value
I cannot speak more highly of the top-notch work Anthony has done for us. Embarrassingly, we hadn't had our heating system serviced in the 7 years in which we've lived the house and with a few leaky radiators thanks to some overzealous carpet fitters, Anthony's expertise and knowledge was a god send! What I also loved was his ability to make our system even more optimal than it was with a few tweaks, then explaining in simple terms what he'd done. It's really been a fantastic service and I cannot recommend him highly enough.
Ricky in Greater London Posted on 01/04/2022 , work completed 01/04/2022
Reliable, quick and professional
Customer Service
Quality
Value
My boiler completely stopped working and needed to be replaced during a cold snap of weather - nightmare! Anthony carried out the job efficiently and professionally and was able to get my hot water and heating running again very quickly. Anthony was helpful throughout the process, answering all of my questions. Would highly recommend!
Customer in Greater London Posted on 29/03/2022 , work completed 16/02/2022
Replacement boiler
Customer Service
Quality
Value
We are very grateful to Anthony for advice and for fitting a new Viessmann boiler in replacement of an existing boiler which was in serious decline . This was on budget and on time with helpful follow up service to make sure things were fully operational. We propose to use Anthony and Bourne plumbing and Heating for annual servicing . We recommend him highly for potential customers in the Ealing area .
Customer in Greater London Posted on 18/03/2022 , work completed 28/01/2022
Professional service, quality work, very happy.
Customer Service
Quality
Value
Bourne Plumbing & Heating installed a new Viessman boiler into my flat. I found Bourne Plumbing & Heating to be extremely reliable and professional. Tony did a great job of installing the Viessman, taking consideration of prior work and making appropriate adjustments where necessary, fitting new piping, a thermostat, and new valves on each radiator. He took the time to explain everything to me, went through the paperwork, and showed himself to be very trustworthy and genuine. Tony was on time, tidy in his workspace, respectful, and showed overall excellent knowledge and confidence in the project he undertook. I'm very happy with the work he has done, and would have no hesitation in recommending Bourne Plumbing & Heating to anyone else who required their services.
Tom in Greater London Posted on 11/03/2022 , work completed 11/03/2022
Efficient and reliable service.
Customer Service
Quality
Value
I needed a replacement mixer tap in my kitchen and Anthony gave some very helpful advice about which type would be best. He installed it on a later visit, fitting the work in at a convenient time for me even though he was particularly busy with a major project that week. He is easy to contact and very straightforward in his dealings, and I recommend him highly.
Customer in Greater London Posted on 09/03/2022 , work completed 20/01/2022
Swift, efficient, reliable and helpful service for faulty valve on water tank
Customer Service
Quality
Value
I want to say a huge thank you to Anthony for coming to my aid at a very difficult time. My husband was rushed to hospital a few weeks ago and will be there for some time before recovery. Shortly after this, we noticed the hot water had become tepid and no amount of overriding or adding an extra hour on the main control panel made a difference. Normally my husband would know how to fix the issue. Anthony came recommended by my neighbours. He took my call, was very understanding and patient with my inexpert plumbing knowledge and made a diagnosis straight away. He arranged an appointment at short notice, came round, inspected all the controls, the tank and the boiler and very quickly isolated and sorted the problem - a faulty valve that controlled the temperature of the water tank. He was tidy, professional, efficient and most important of all, very kind. He took the time to go over the control panels, how they worked and what to do if there was a need to troubleshoot or if I were to experience difficulties in the future. He also told me how Which was a trusted site for consumers looking for genuine, reliable and competent businesses in every area of expertise. Thank you Anthony - you should be very proud of a business that delivers what it says it will and also cares about its customers.
Customer in Greater London Posted on 14/02/2022 , work completed 14/02/2022
Problem concerning my gas boiler.
Customer Service
Quality
Value
Came straight away in the middle of December on hearing about my lack of heating. Diagnosed the problem and set about sorting it out. The communication system to my boiler needed changing and this was done efficiently and quickly. Electric heaters were left with me to make sure that I was not cold. These were left with me after he had finished in case the boiler played up again. It did not thankfully.
Judith in Greater London Posted on 08/02/2022 , work completed 15/12/2021
First class work.
Customer Service
Quality
Value
First class work, efficiently done, and reasonable priced. Gave excellent advice too - very experienced and knowledgeable.
Customer in Greater London Posted on 03/02/2022 , work completed 03/02/2022
Bourne Plumbing & Heating - Very prompt service and good work.
Customer Service
Quality
Value
Anthony of Bourne Plumbing and Heating responded very quickly to a call- out on a Sunday to look at my boiler which was malfunctioning with no hot water or central heating. He was able to rectify the problem quickly and efficiently. I have used Anthony on a number of occasions over the years and he has always provided a conscientious, thorough and efficient service/repairs. I would not hesitate in recommending him to others.
Customer in Greater London Posted on 02/02/2022 , work completed 29/01/2022
Excellent service. Professional, efficient, friendly and responsive.
Customer Service
Quality
Value
My noisy plumbing problem was diagnosed and a new tap was fitted. The work was completed speedily and I am very happy with the result.
Customer in Greater London Posted on 22/12/2021 , work completed 14/12/2021
New boiler and system up-grade
Customer Service
Quality
Value
Good helpful advice, good professional service and new Viessmann boiler and new radiators fitted. Overall very pleased with the service.
Customer in Greater London Posted on 21/12/2021 , work completed 20/12/2021
Quick, communicative, attention to detail, tidy - a shear pleasure.
Customer Service
Quality
Value
I was switched off for gas by Cadent as I had a leak in my system. I rang around several plumbers as was without heating, hot water and cooking facilities at the beginning of December. Bourne came out the same afternoon that I called to take a look and said that my pipe needed to be rerun above ground as the leak was under the cement floor. They provided a quote within a day and then once approved booked the job in within three days. They came on-time with a team and completed the job within the day. It was a neat, professional finish with added touches of cutting cupboard doors to fit around the new pipe and changing my switch off lever. I cannot recommend Bourne highly enough. Not the cheapest quote I got, but an excellent job and worth every penny to be able to have. shower and be warm again!
Customer in Greater London Posted on 12/12/2021 , work completed 08/12/2021
Very happy with the work
Customer Service
Quality
Value
Anthony is obviously busy and popular - which is in itself a recommendation. Initially this meant we struggled to find a time he could spare. However, he then went out of his way to fit in a visit. This was simply replacing very old kitchen taps - but he also helpfully upgraded the fitting to add values to the undersink fitting to enable better control in the future. While he was here I asked if he could assist with another small job (broken toilet handle) which he was willing to do. Anthony was friendly and respectful throughout the visit.
Customer in Greater London Posted on 26/11/2021 , work completed 12/11/2021
Fast, efficient fix for no hot water
Customer Service
Quality
Value
Our hot water failed on Wednesday evening. A call to Anthony at 8am and he was with us by 930 (on time as he quoted) and the issue was fixed within the hour. Fast and efficient. And a lovely guy as well.
Customer in Greater London Posted on 11/11/2021 , work completed 11/11/2021
Quick and Efficient
Customer Service
Quality
Value
We asked Bourne plumbing to fix a broken exterior waste pipe. The job was completed quickly and efficiently.
Customer in Greater London Posted on 07/11/2021 , work completed 04/11/2021
Great plumber in West London
Customer Service
Quality
Value
Anthony did a great job! (I initially had a "Plumber" come around and misidentify an issue, fail to identify and fix the actually issue and then giving me enough "lingo" to convince me I needed a new boiler. They then came around installed the boiler very poorly and tried to steal parts I had paid for, leaving the boiler not installed correctly and in a way that was going to cause damage and be potentially dangerous if not fixed). Luckily, I found Anthony who was able to come around and check the install and identify issues that had to be addressed, he was very professional and handed me his business card initially which was reassuring and showed a great standard for business practices. He then come around and fixed the issues making the boiler safe. The install work he did was great, he added safety and control features not previously present and the pipework looked great. Anthony was very straight forward and clearly knows his craft. I would recommend Anthony to anyone that needs plumbing work. Having someone you can trust to do identify and carry out the needed work in your home and to do a great job is a huge relief. Thank you again.
Customer in Greater London Posted on 05/11/2021 , work completed 11/10/2021
Great service
Customer Service
Quality
Value
Rapid response time and friendly service with good advice. From phone call to fixed boiler in 7 hours what more could I ask for?
Fraser in Greater London Posted on 26/10/2021 , work completed 25/10/2021
Knowledagble and tidy service
Customer Service
Quality
Value
Anthiny service and repaired our Viessmann boiler today. The work was clean, he was friendly and knowledgeable. What more could you want?
Customer in Greater London Posted on 25/10/2021 , work completed 25/10/2021
Incredible service from Bourne Plumbing
Customer Service
Quality
Value
I found Tony from Bourne Plumbing on Trusted Traders and have been extremely satisfied with the level of service we have received from him. Tony has carried out a lot of work for us, including replacing boiler parts, re-piping our entire downstairs, radiator installation and general support and advice throughout our building work. Tony is easy to get hold of (in case of emergencies) and is extremely trustworthy - we are so pleased we've found a trusted local plumber who quotes transparently and goes over and above to provide help and support.
Customer in Greater London Posted on 19/10/2021 , work completed 08/10/2021
Prompt response to exploding bathroom shower
Customer Service
Quality
Value
At 7pm on 10th August whilst adult daughter was showering in the bathroom the bath shower head water suddenly exploded all over the bathroom. It was very frightening and we couldn’t think what to do at first but did turn off water supply and I rang Bourne Plumbing whom I had used before for help. He came round within 30 minutes and assessed the problem. We would need a new shower unit and suggested we get the same make as it had served us well. He would order it and he could be available next Tuesday if it arrived on time and in fact, it was Wednesday 18th August and a new shower was up and running satisfactorily. No effort on my part and a new system was installed in a week.
Customer in Greater London Posted on 14/10/2021 , work completed 18/08/2021
Excellent service
Customer Service
Quality
Value
I've used Bourne Plumbing and Heating twice now. The first time was to install new radiators in my house and service my old boiler, and the second time to replace a faulty valve in the heating system. Anthony was clear when he came over to quote, explaining what was needed and why, and being understanding of our future plans for our home and what work we could defer. The quotes were received quickly, and it was easy to book in. The work itself was carried out to a high standard, it's clear that Anthony takes pride in the standard of his work. He's also been very prompt and professional in replying to emails. We've been very happy with the work and will use his services again when we need to. I'd have no hesitation in recommending him.
Customer in Greater London Posted on 12/10/2021 , work completed 29/09/2021
Capable and efficient
Customer Service
Quality
Value
The job was to replace an old electric shower unit that had ceased working. Anthony arrived promptly, listened to my requirements, evaluated the job and sent through an estimate, which I accepted. When the item had been delivered he fitted it neatly to match the marks left by its predecessor. When fitting it he discovered a problem with my stopcock, which he worked around, and also problems with the existing pipework, which he remedied. He explained everything very clearly and efficiently, and he listened to my concerns and requirements, which has not always been my experience with other traders. He also spotted a potential problem with the electrics, which was outside his purview, and gave me the details of two possible electricians.
Suzanne in Greater London Posted on 09/10/2021 , work completed 13/08/2021
URGENT Replacement of Radiator Valve
Customer Service
Quality
Value
We planned to travel to Ealing to prepare for a new tenant and needed a known problem to be resolved during our 4 day visit. Our previous plumber suddenly declared himself unavailable so we had to find a replacement urgently. We found Anthony of Bourne Plumbing via Which. He turned up as agreed, (an hour after we arrived from Wales) and changed the valve and sorted another issue at the boiler water supply. His work was very professional taking every precaution to avoid any water reaching the carpet etc. After he left, we found another problem in the bathroom so he came back the next morning, had to get a part and fixed that problem too. We were so relieved to have found someone this good so quickly and as we live 160 miles away we will have no hesitation in using his services even without being there to supervise. Anthony is a very personable chap, easy to get on with and we will also recommend him to our previous neighbours in Ealing who also used our previous plumber.
Customer in Vale of Glamorgan Posted on 08/10/2021 , work completed 21/09/2021
Will not be using again!
Customer Service
Quality
Value
I found Anthony on Which? Trusted Traders and contacted him in relation to a leak in our toilet, but was disappointed in the services I received. It took him over a month to repair the leak after his initial visit. During this period, I had to chase several times for updates, with many unreturned phones calls and e-mails. The quality of the work (when I eventually managed to get an appointment) was good, and he left the work area clean, but it’s simply not worth the hassle. Unfortunately, I will not be using his services in the future, and I would not recommend him to anyone.
Mustafa in Greater London Posted on 05/10/2021 , work completed 24/09/2021
Excellent service
Customer Service
Quality
Value
I decided not to mess about when getting my boiler, radiators, hot water tank and other associated kit replaced but, instead, to use a Which Trusted Trader - so glad that I did. Anthony did everything in a timely, helpful and thorough manner, even coming out to sort out a minor problem with the water tank afterwards for no additional charge. Everything was completed on schedule, the house was left tidy and he provided a full folder of reference information - very impressive. Anthony only uses Viessmann boilers, which I believe are also recommended by Which? I know nothing about plumbing but the kit all looks great and the water is always nice and hot now. Definitely recommended.
Customer in Greater London Posted on 22/08/2021 , work completed 11/06/2021
Fantastic Plumber,Fantastic Service
Customer Service
Quality
Value
I started using Bourne Plumbing (recommended by a friend of a friend) when we needed someone to take out a bath and put in a shower (my husband had recently been diagnosed with terminal cancer), he came when he said he would, gave me a sensible quote and completed the job in a timely fashion and the pipework was amazing, so neatly done - the attention to detail incredible. We then used him again to create a downstairs toilet and utility room, entailing a new water main and connection - again all done incredibly tidily and efficiently. Our old boiler then broke down so we used Tony to install (and re-position) a new Viessmann Boiler - again all done very efficiently and with little disruption. Lastly we had a new kitchen fitted and we used Tony to carry out all the necessary plumbing. He is a pleasure to have in the house and we would not hesitate to recommend him.
PDeV in Greater London Posted on 12/08/2021 , work completed 30/05/2021
Excellent work installing Viessman Boiler with new radiators throughout the house plus new cloakroom toilet
Customer Service
Quality
Value
The work was carried out to schedule over two separate weeks while we were away. On both occasions when returning from holiday the areas where work was carried out were immaculate. When unanticipated scaffolding was required, we were contacted and of course, agreed the additional cost. An extensive clearly explained estimate was given at the beginning and the work was carried out to the highest standards. In follow-up, care was taken to ensure that the operation of the new Viessman system was fully understood. Aftercare was discussed and agreed. We were very pleased with the work and would have no hesitation in recommending Bourne - in fact, have already passed on details to friends.
Customer in Greater London Posted on 12/08/2021 , work completed 02/07/2021
Fixing our overflow
Customer Service
Quality
Value
They did a professional job. The job wasnt easy to access, in our loft, so i would reccomend thgem for doing a brilliant job. Very approachable
Which? Trusted Traders Consumer Posted on 22/07/2021 , work completed 18/06/2021
professional work
Customer Service
Quality
Value
My toilet flush push button broke. I had a look and it's just not something I could fix myself as many parts needed removing / replacing in the cistern. I contacted 5 local plumbers and only Anthony from Bourne came back He came at the agreed time, went out of his way to find spare parts and fixed it. He also suggested to install stop valves to the water tanks, to avoid having to flush the whole tank next time round … Really happy with the service and will definitely use Bourne again and can recommend them.
Customer in Greater London Posted on 08/07/2021 , work completed 05/07/2021
Replace megaflo unvented cylinder
Customer Service
Quality
Value
I called Anthony for the first time. He helped to replaced our Magaflo unvented hot water cylinder. He provided a professional neat service and definitely switch to him for annual boiler/central heating servicing and other plumbing works in my house.
Ada in Greater London Posted on 30/06/2021 , work completed 21/06/2021
Good service, happy customer
Customer Service
Quality
Value
I've had a Viessmann boiler installed and I also had all the plumbing checked over. I had a complete overall of the central heating system and finished with a chemical flush. The work was very satisfactory and he worked very efficiently and I am very satisfied with the work. He was recommended by several of my neighbours.
Which? Trusted Traders Consumer Posted on 24/06/2021 , work completed 17/06/2021
Excellent Plumber
Customer Service
Quality
Value
We have using Tony's services for around 10 years. Initially servicing an old boiler and calling on him for more larger and more complex jobs as needed. He has replaced our boiler, fitted a new macerating toilet and most recently a water pump to feed two showers. This was a particularly demanding job in a confined space. Together with sundry taps replaced inside and out in the garden over the years, his work is outstanding. He is also an extremely nice chap. What more can you ask. Warmly recommended.
Customer in Greater London Posted on 27/05/2021 , work completed 19/05/2021
excellent work
Customer Service
Quality
Value
We have used Anthony a few years ago for a modest plumbing emergency and called him this time to ask if he could resolve a juddering tap feed and also change radiator thermostatic valves. He called in later that same day to review the scope /time etc and sent us a costed estimate the following day. He was able to fit us in a couple of days later and did just what was required within the estimated 4 hours. Highly satisfied. We shall probably switch to him for annual boiler/central heating servicing in autumn.
Richard in Greater London Posted on 21/05/2021 , work completed 20/05/2021
fast, efficient and job well done
Customer Service
Quality
Value
I phoned Anthony having been recommended to him by our regular plumber of many years who has now retired. It was a small but irritating problem with our toilet cistern. The ball valve whined loudly when filling and was slowly leaking all the time. Anthony arranged to come later the same day. He arrived and carried out the job in about half an hour: replacing the ball valve with a much neater looking new one; he also renewed the isolating valve and pipework leading into the cistern which he discovered was faulty. Anthony was very professional and courteous but also friendly and personable. His work was of a very high standard, clean and tidy (he took away all the old debris) and his charges were reasonable in the circumstances. I would recommend Anthony to my friends.
Bob in Greater London Posted on 20/05/2021 , work completed 13/05/2021
Work Completed Effectively
Customer Service
Quality
Value
Our kitchen tap had come loose. Another plumber had fixed it, but it came loose again. He tightened it up again. It came loose again. He said it needed a carpenter and sent another estimate. The work required was not easy given the position of the tap and the nature of the kitchen worktops. Essentially it required working under the worktop to cut out some existing wood and replace it with a structure that would hold the tap properly going forward. It would be far better if the problem had been identified from the start. Also why did we have to pay for it not to be fixed and then pay the same company again to do it properly? Therefore we contacted Bourne Plumbing and Heating (strongly recommended from a neighbour). They came when they said they would, identified the problem and spent two hours fixing it. The work was neat and the space left clean. It is four days later. The tap is currently fine and I assume it will continue to be given my neighbour's recommendation. It is a good thing to be able to call in someone and know that a problem will be fixed properly. On ratings below: service I am confident on. Quality: I can't see the work and four days in I have no idea how to tell. The previous 'fix' was fine for a month. However my neighbour is very pernickety and is very pleased so I am happy going along with that. Value: I am no expert, but the price seemed reasonable and frankly I am quite happy to pay well for a job well done.
Gary in Greater London Posted on 10/05/2021 , work completed 06/05/2021
Installing a replacement kitchen tap
Customer Service
Quality
Value
Work done: Tony came to inspect a leaking kitchen tap and advised us to order a new fitting. He also checked the bathroom pump was working properly. He then came back and fitted the new tap. General comments: Tony is very much in demand but always answered phone calls and came exactly when he said he would, so was very reliable, which we really appreciated. Tony was very helpful, professional and pleasant to deal with and we were confident the work would be done to a good standard. Tony was a recommendation from a friend and I would not hesitate to recommend him to others.
Sian in Greater London Posted on 07/05/2021 , work completed 19/04/2021
Emergency work on failed boiler
Customer Service
Quality
Value
Emergency work on failed boiler, and installing new Viessmann boiler. Anthony Sawczuk was always efficient and polite and appeared to take an enormous amount of care and pride in his workmanship. In answer to the questions below I have no real ability to judge quality or value.
Customer in Greater London Posted on 07/05/2021 , work completed 16/04/2021
Job Well Done and a reliable service
Customer Service
Quality
Value
I found Anthony on Which? Trusted Trader, and have been using him for a couple of years for all my plumbing requirements at a property I rent out in London (I Live 250 miles away in Wales). Anthony has always provided a professional service. I have just and the heating system upgraded and Anthony has installed a new Viessmann boiler and conducted a power flush to Finish – everything is working and looks neat, all paperwork – registration for guarantee was dealt with by Anthony. I have no reservations in recommending this heating engineer – if any work is required, I contact him by phone or text and he does the rest – I have never met the man personally so can’t describe what he looks like, but I would still recommend him. Jag😎
Customer in Pembrokeshire Posted on 03/05/2021 , work completed 03/05/2021
Total professionalism
Customer Service
Quality
Value
We saw Anthony's van down the road from our house, looked him up and contacted him. He returned our email promptly, came the next day and fixed the job with complete professionalism. He was a pleasure to deal with and the next time we need plumbing help, he will be our first call.
Customer in Greater London Posted on 26/04/2021 , work completed 22/04/2021
New boiler -Stamford brook
Customer Service
Quality
Value
Live in Cornwall but required new Viessmann boiler for flat in London. Found Anthony through a third party and job completed by remote control(due to Covid) Guessed from the estimate that he knew exactly what he was doing and proved reliable and delivered on time.
Customer in Cornwall Posted on 12/04/2021 , work completed 17/03/2021
Knowledgeable and reliable
Customer Service
Quality
Value
This is the second time we have used Anthony's services and would definitely use him again. He mended our broken water tank and replaced a new pump. The work was done quickly, efficiently and at a reasonable price. Would recommend.
Mr and Mrs Martin in Greater London Posted on 10/04/2021 , work completed 08/04/2021
Happy customer
Customer Service
Quality
Value
New hot water cylinder installed, excellent workmanship, knowledgeable, house cleaned afterwards.
Which? Trusted Traders Consumer Posted on 01/04/2021 , work completed 25/03/2021
Viessmann Boiler Fitted
Customer Service
Quality
Value
Our boiler was flooded inside and Mr. Sawczuk quickly attended to it, installing a new boiler and filters. Later a power flush was done to the central heating system. The quotation paperwork was detailed and full. He left a folder for us with all the information about our new equipment and its aftercare, and went through the controls with us. He is also a very tidy worker. Highly recommended.
Customer in Greater London Posted on 04/03/2021 , work completed 02/03/2021
Repair to Vaillant Boiler
Customer Service
Quality
Value
Bourne Plumbing was recommended by a friend as my own plumber was not working due to Covid. Anthony Sawczuk visited twice. Initially managed to get boiler functioning but it failed the next morning. When contacted, he ordered the correct part and visited the following day and fitted. The boiler has worked ever since. The work was carried out to a professional standard. We were kept informed and were relieved Anthony maintained social distance, wore a mask and gloves and carried out the work efficiently with a high degree of cleanliness.
Customer in Bellevue Road, Ealing Posted on 13/02/2021 , work completed 28/01/2021
Expert boiler advice & professional service
Customer Service
Quality
Value
We had an old boiler replaced with a new Viessmann boiler. Work was carried out promptly and Anthony went out of his way to order and fit the new boiler in double quick time so we were only without heating for a couple of days. I am happy to recommend this company as Anthony is straightforward and trustworthy, and the work is carried out efficiently. The kitchen was left clean & tidy. Five stars.
Customer in West Ealing Posted on 05/02/2021 , work completed 27/01/2021
Central heating and hot water repair
Customer Service
Quality
Value
He came very quickly, based on the fact i am vulnerable. he find a fault which needed a new part which he managed to get very quickly. Clean, very aware of covid and explained what was broken and what he doing. Excellent
Judie, London Posted on 05/02/2021 , work completed 27/01/2021
First Class Quality
Customer Service
Quality
Value
The quality of the work was first class and I would highly recommend them. Bourne Heating and Plumbing didn't just meet my exceptions, they exceeded them. They were punctual, efficient and did an excellent job. Delighted with all the work they completed.
Lawrence, London Posted on 05/02/2021 , work completed 28/01/2021
We asked him to install a new Viessmann boiler, it being a Which? Best Buy.
Customer Service
Quality
Value
It was not the first time Anthony has come to our rescue, as amongst other tasks he's been asked to fix, he came to stop a leak in the loft. He is a plumber much in demand! As for the Viessmann boiler, he submitted a detailed schedule of the work that needed to be done to install the new boiler and the quote was well detailed with the work that would be involved. He is a very neat and tidy workman. He left the place immaculate each time he left for the day. Much of his time was spent unloading, and at the end of the day, reloading his very superior-looking van. He also found time to bring things downstairs, change a lightbulb and generally do the odd job he found to do. A thoroughly nice person and I cannot recommend him highly enough.
Customer in Greater London Posted on 29/01/2021 , work completed 28/01/2021
Fast, professional and no fuss - great plumber!
Customer Service
Quality
Value
We used Anthony after our neighbour recommended him. He was great. We had a leak coming through our kitchen ceiling and couldn’t figure out the source. Anthony visited twice, and after we figured out it was our bathroom tap leaking, he found the problem and fixed it straightaway which included going out to choose a suitable replacement tap. Tidied up after too. Tap is great and leak has stopped. He was very conscious of covid precautions too, was happy to wear shoe covers in the house and charged a fair price too. Would definitely use for all our future plumber needs.
Customer in Greater London Posted on 18/01/2021 , work completed 15/01/2021
Very thorough and professional
Customer Service
Quality
Value
Moved into a new home, came across a few problems, and found Anthony (Bourne Plumbers) on Trusted Traders - and were glad we did. Anthony addressed our problems with the minimum of fuss and explained very clearly what needed doing. He was very thorough and professional. We would happily recommend him to others and will certainly use him again in future.
Customer in Greater London Posted on 07/01/2021 , work completed 06/01/2021
Boiler Installation
Customer Service
Quality
Value
Very good from start to finish from the estimate to completion of the job. Anthony is extremely well organised and professional. Left no mess in the house at all, quality of work was very high, he found a problem with a pipe that has saved us with damp issues. Arranged scaffolding over the conservatory, all done very quickly with minimum noise.
Which? Trusted Traders Consumer Posted on 04/12/2020 , work completed 23/09/2020
Prompt and efficient
Customer Service
Quality
Value
We had a leak in our bathroom. We contacted Anthony having got his name from Trusted Traders. He responded very quickly and sorted out the problem in a speedy and efficient manner. Would definitely use him again. Highly recommended.
Customer in Greater London Posted on 30/11/2020 , work completed 27/11/2020
Excellent and efficient service
Customer Service
Quality
Value
Tony replaced our old gas boiler and installed a new Veissmann Boiler and pumps, we are delighted with the performance. He also replaced the old pipe work to our hot water tank, replaced all the radiator valves and refurbished our expansion tank fittings. He completed a total power flush of our system. Tony was extremely professional, explained the process and the features of all the fittings, he did not stop working until he was 100% satisfied with the installation, he left minimum disruption over night. He always arrived at the agreed times. He was extremely clean using mats and sheets to minimise dirt and rubble in our house. He provided a fast and efficient service. The central heating system and the hot water system have now been operating for 10 days, very hot and silent, we are very pleased. I have absolutely no hesitation in recommending Tony and Bourne Plumbing, and will certainly use him for all my future maintenance work.
Customer in Greater London Posted on 29/11/2020 , work completed 25/11/2020
Excellent, thorough and careful all-round plumber and heating specialist
Customer Service
Quality
Value
Over the last three weeks, Anthony Sawczuk has repaired a leaking water pipe, replaced and upgraded the valves and controls for our hot water and central heating system, cleaned out the expansion tank, replaced a radiator and carried out a power flush of our central heating system. In all this work, we have found that Anthony is careful, considerate, thorough and efficient. He spends as long as is needed to complete the job so that we have never felt we were being rushed. He uses dust sheets to protect floor coverings and cleans up everything afterwards. In addition, Anthony has been very punctual, always arriving at the agreed time. He took great care to explain what needed doing and how he was going to carry out the work and replied promptly to all our e-mails. He provided written estimates and kept within budget for each aspect of the work that he carried out. We shall be very happy to use Anthony's services again in the future.
Customer in Greater London Posted on 26/11/2020 , work completed 24/11/2020
Superb service of new boiler installation
Customer Service
Quality
Value
Anthony was able to start very quickly to deal with our 20 year old failing boiler. He was very considerate of our need to restore our heating system quickly and worked very hard to clear blocked pipes and restore function to radiators that had not worked properly for some time. This required a number of replacement parts and considerable unforeseeable extra work. I was kept advised of all the additional work required and approved all extra items when it was clear that they were needed. Although additional cost was incurred I believe that I received very good value for my money. I am now enjoying a warm house from a far more sophisticated system which will be self cleaning and regulating - very welcome with colder weather on the way. I have asked Anthony to provide the annual service of the Viessmann Boiler.
Customer in Greater London Posted on 24/11/2020 , work completed 23/11/2020
Grat work as usual
Customer Service
Quality
Value
We have been using Bourne's services for 25+ years. Tony installed our central heating system back then and we have always been happy with it. A dripping tap and a leaking radiator sorted today. Friendly, tidy and efficient as usual. I would recommend Tony to anyone.
Customer in Greater London Posted on 23/11/2020 , work completed 23/11/2020
An excellent plumber and a first rate service
Customer Service
Quality
Value
Anthony at Bourne Plumbing and Heating carried out work at short notice and did an excellent job. He replaced radiator valves, installed new under floor pipe work for an additional radiator and supplied and fitted new thermostatic controls. He replaced washers in a water tank and repaired a broken WC handle. Anthony provided a prompt quotation, the work was efficiently carried out and to the agreed budget. Anthony is extremely helpful, courteous and went the extra mile to resolve the thermostat issue. He is business like and reliable. We were delighted with his work and would highly recommend Bourne Plumbing and Heating.
Customer in Greater London Posted on 18/11/2020 , work completed 06/10/2020
A friendly professional and knowledgeable 5 star plumber!
Customer Service
Quality
Value
Anthony is a consummate professional. He was punctual, courteous and extremely knowledgeable in his field and very quickly I knew that I was in a safe pair of hands. He gave sound advice and I felt very comfortable knowing that the job to our bathroom would be done to a high standard and his skills did not disappoint. Thanks Anthony, it was a pleasure to meet you and we would not hesitate to use you again. As key workers we've used other tradespeople and have been messed about, which is not what you need during these challenging Covid times. It's a relief to have found you, you willingly showed good Covid secure practices and went the extra mile to talk to us about plumbing options available. This company has traditional old fashioned values. Bourne Plumbing were clear, honest and reliable - a rare quality in any profession these days. Thanks for helping us! P.s. It would have been good to know from the outset there would have been an additional cost for PPE.
Customer in Greater London Posted on 14/11/2020 , work completed 14/11/2020
Top Quality Service
Customer Service
Quality
Value
I was recommended Bourne by a neighbour because of the quality service, Bourne did not disappoint. Anthony was punctual, polite and provided a great service. He was able to fix my problem in a short space of time and advise me on some other work that I was looking at doing, he clearly has a great knowledge of his trade. Would highly recommend this company to anyone looking for a great plumber.
Customer in Greater London Posted on 24/10/2020 , work completed 25/08/2020
Excellent work
Customer Service
Quality
Value
After a poor installation of our previous boiler 11 years ago and a sub-standard annual service contract, both from British Gas, we used Bourne Plumbing & Heating for the first time to replace our gas boiler & upgrade our system to meet current standards. On Anthony’s recommendation we chose a Viessmann Vitodens 100-W compact condensing boiler. A power flush to the system was required. We were surprised at the amount of debris & sludge that had accumulated in our system. Anthony’s work exceeded all our expectations. He is extremely professional and takes the time to explain clearly all stages of the job. He is punctual, courteous, clean & tidy. The price was excellent value. We have no hesitation in recommending him (indeed, we have already done so twice, since he completed our job). We will definitely use him again.
Peggy in Greater London Posted on 23/10/2020 , work completed 14/10/2020
Replacing boiler with a VIESSMANN Vitodens 100-W 26KW System and adjusting and improving the existing system.
Customer Service
Quality
Value
Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.
Customer in Greater London Posted on 19/10/2020 , work completed 05/08/2020
Professional
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler. We also had a full power flush which was badly needed as our radiators are over 25 years old. This was done two weeks after the original work of installing the boiler and treating the radiators. As he worked other problems came to light and options were discussed and agreed. He repaired the outside brickwork to a high standard and cleared up after each days work. Anthony was professional and explained what he was doing in an easy way for us to understand. He keeps up to date with new ideas and advances in his profession.
Customer in Greater London Posted on 19/10/2020 , work completed 10/10/2020
Very Reliable
Customer Service
Quality
Value
Responded very quickly and was able to come out at short notice. Very reliable and got the job done with no issues. Wore all the correct protective gear and kept me informed through the whole process. Would definitely recommend to friends and family.
Becky in Greater London Posted on 17/10/2020 , work completed 15/10/2020
Efficient and quick
Customer Service
Quality
Value
Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.
Richard in Greater London Posted on 11/09/2020 , work completed 09/09/2020
Quick and effective
Customer Service
Quality
Value
A toilet cistern had sprung a leak from its water input. We had turned off its supply and drained it, so we were not an emergency, but Anthony came the same day, and did an excellent job. Previous work by a plumber we will not name had left the cistern with a very slow leak (from a different place) despite much tightening, necessitating keeping a drip tray in place. Anthony removed the cistern, replaced all the innards, which were found to have been incorrectly sealed and were spoilt, and fitted a new supply feeder pipe and tap; he clearly keeps a stock of routine parts in his van. We now have a cistern which is drip-free and works better than before. He was totally professional, showed us clearly why the replacement parts were needed, left no mess, and inspired confidence. His bill came to just under what we had expected. I hope we don't need a plumber again soon, but when we do he will be the first we approach.
Customer in Greater London Posted on 04/09/2020 , work completed 02/09/2020
Great Job
Customer Service
Quality
Value
Excellent service on my Worcester boiler, un-touched for 5 years! Explained clearly what was required and advised on future pressure maintenance. Place left clean and tidy. Would highly recommend.
Customer in Greater London Posted on 02/09/2020 , work completed 27/06/2020
Honest, fast and efficient.
Customer Service
Quality
Value
Responded promptly to my request fixed my problem fast and efficiently. Very reliable and experienced adhering to guidelines. Would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 10/08/2020 , work completed 10/08/2020
Experienced and Efficient
Customer Service
Quality
Value
Anthony replaced toilet cistern for me which was enclosed in a vanity unit and difficult to access. He carefully explained the options to me and introduced a carpenter to make good the unit after he had to dismantle part of it. He worked quickly and tidily and the result was better than the original.
Customer in Greater London Posted on 28/07/2020 , work completed 25/07/2020
Tony Bourne
Customer Service
Quality
Value
I enlisted the help of Tony Bourne to deal with a leaking pipe in my bathroom. Despite huge demand on his time from other assignments, Tony came within an hour to deal with the problem. As usual, he carried out the work to my complete satisfaction. Mercifully, I have not had to call upon his services frequently but he has always responded quickly and effectively. His excellent reputation goes before him and I have nothing but praise for his professionalism.
Customer in Greater London Posted on 05/07/2020 , work completed 29/06/2020
Can’t recommend highly enough
Customer Service
Quality
Value
Had a recommendation from a friend when we were looking for someone to re-jig our bathroom quickly as my husband had been diagnosed with cancer -and was not disappointed. He created a fantastic walk in shower for us which is a joy to use. I will certainly use his services again. Professional and a pleasure to have working in the house.
Customer in Greater London Posted on 02/07/2020 , work completed 19/06/2020
Blocked sinks
Customer Service
Quality
Value
I called Anthony for two blocked sinks based upon his trusted trader status and was not disappointed. He was very prompt, reliable and professional in his communication and had someone onsite within a few hours of my call. One of the blockages was quite deep, way past the trap yet both sinks were unblocked efficiently with no fuss. I will definitely be using his services again and would highly recommend him based upon this first experience.
Customer in Greater London Posted on 30/06/2020 , work completed 10/06/2020
Kitchen plumbing
Customer Service
Quality
Value
Showed up exactly when he said he would to fix an on-going problem with plumbing in the kitchen. Diagnosed the problem immediately (the original plumbing was a mess of pipes going in all directions), had the spares in his van, and sorted it out to an excellent standard for a reasonable price. There have been no problems since and I am very satisfied. Furthermore, how nice to have a polite and courteous tradesman...
Customer in Greater London Posted on 29/06/2020 , work completed 10/04/2020
Professionalism, Punctuality, Quality, Responsiveness, Value
Customer Service
Quality
Value
Tony supplied and installed our under sink water heater at my workplace. I found Tony to be very knowledgeable, professional, trustworthy and methodical in his work. He gave several options and explained the pros and cons of each. I have since asked Tony to complete several other jobs and would highly recommend to anyone.
Customer in Greater London Posted on 17/06/2020 , work completed 05/03/2020
Viessmann boiler installed
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler and radiators. The work was of a high standard and both the boiler and radiators are working well. Anthony deserves his many recommendations as he is always professional, on time, and tidy, in everything that he does.
Customer in Greater London Posted on 26/05/2020 , work completed 18/05/2020
Highly recommended
Customer Service
Quality
Value
Anthony was prompt, efficient and he did an excellent job- I'd have no hesitation in recommending him to others.
Customer in W3 Posted on 20/05/2020 , work completed 14/04/2020
efficient and polite
Customer Service
Quality
Value
Mr Bourne was responsive, friendly and came quickly to fix my kitchen tap without mess or fuss. I will definitely use him again and recommend his services to others. His price was also good.
Customer in Greater London Posted on 20/05/2020 , work completed 20/05/2020
My review
Customer Service
Quality
Value
We had a damp patch in the concrete floor of our cloakroom. Anthony neatly dug out the floor and exposed the piping, and after discussing our options with us, he capped off the faulty piping. The work was completed quickly and without any mess. We would recommend him!
Customer in Greater London Posted on 19/05/2020 , work completed 12/05/2020
Honest, reliable and efficient
Customer Service
Quality
Value
Very good, honest and reliable experienced company. Even in these difficult circumstances arrived on time, fully prepared to adhere to guidelines. Very neat big job completed and my flat left clean and tidy. Have used them for sometime and would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 24/04/2020 , work completed 20/04/2020
Reliable and helpful
Customer Service
Quality
Value
Bourne plumbing and heating came to my property to move a radiator. The work was completed quickly and to a high quality. Anthony himself was helpful and advised me on the appropriate size and type of radiator we needed. On a personal level Anthony was friendly and professional. I would highly recommend him to all my friends and family.
Customer in Greater London Posted on 16/04/2020 , work completed 28/02/2020
Installation of a new Viessmann boiler and system up-grade
Customer Service
Quality
Value
I have used Anthony on many occasions in the past (he re-fitted my bathroom last year) and, when my old central heating system ceased to function in February, I contacted him again for his assistance. His service is always prompt, reliable and highly efficient. He explained to me what he was going to do before commencing the work and provided an acceptable estimate. Eminently trustworthy, he completed the work whilst I was away from my flat and met me when I had returned to explain the Viessmann central heating system to me in detail. He always leaves my flat clean and tidy after the work has been completed. I have no hesitation in recommending Anthony to anybody who is seeking a thoroughly professional, personable and efficient plumber.
Customer in Rutland Posted on 30/03/2020 , work completed 23/03/2020
Installation and service of Viessmann boiler
Customer Service
Quality
Value
Excellent service and quality of work on a Viessmann boiler - arrived on time, polite and courteous.
Customer in Greater London Posted on 26/03/2020 , work completed 06/03/2020
Reliable and quick
Customer Service
Quality
Value
Anthony has been very helpful repositioning our boiler that was badly installed by another company. He is always very prompt, professional and does an excellent job.
Customer in Greater London Posted on 19/03/2020 , work completed 19/03/2020
Fitting a new monobloc kitchen tap.
Customer Service
Quality
Value
The job proved to be a particular complicated task since the rust under the old tap made it impossible to extract without risk of damage to the black kitchen sink. The plumber (Anthony Sawczuk) was able to complete the task with little obvious damage. He was utterly professional, explaining the options quite clearly once he had inspected the work to be done. He is punctual, polite and we would recommend him to anyone looking for a trustworthy, highly competent plumber.
Arwel & Danielle Griffiths Posted on 02/03/2020 , work completed 02/03/2020
Excellent boiler replacement
Customer Service
Quality
Value
I asked Bourne Plumbing to service my 45-year old heating boiler. On starting the job a fault was identified which could not be rectified as the faulty part was now obsolete. Anthony advised that continued use of the boiler was dangerous. He therefore fitted a new boiler with the minimum of delay after I had accepted his very detailed estimate I was greatly impressed with Anthony's approach to the work. Clearly an expert, he was thorough, quick, clean and willingly answered my queries which arose during the course of the project. All the work detailed in the estimate was carried out punctiliously: and an unexpected emergency that arose was handled with impressive aplomb. Anthony is very professional in his work and does an excellent job. I would certainly use his services again.
Customer in Greater London Posted on 29/02/2020 , work completed 27/02/2020
Good service, excellent work. Clean and quick.
Customer Service
Quality
Value
New Viessmann boiler installation. I have known Anthony for some years and he has always given good advice, and provided an excellent and fast service. He replaced my old boiler and fitted a new one in a very tight space. Worked hard and tidily, accomplishing the job in one day. Cleaned up afterwards, and the price was very agreeable. Delighted with the new boiler and after-service. My personal impression of Anthony is that he is honest, hard-working and very personable. Highly recommended!
Customer in Greater London Posted on 10/01/2020 , work completed 23/10/2019
Prompt service and excellent work
Customer Service
Quality
Value
I have used Anthony before and he has always done excellent work and been helpful and prompt in his response. On Sunday I found that my boiler was leaking and so I called Anthony and he came promptly the next morning. He identified the problem which was a leak in the plastic diverter valve, ordered the replacement part and then fitted it the next morning. He also provided good advice on using the boiler in the short interim between his ordering the valve and fitting it and on ensuring that the water pressure level was not too high. He is always helpful and polite and takes pride in his work. I always feel confident that he will provide me with a highly professional service and he also responds quickly to calls and understands the importance of clear and regular communication.
Customer in Greater London Posted on 15/11/2019 , work completed 12/11/2019
Replacement condensing boiler installation
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating to service our boiler for a number of years. Our boiler recently failed and at short notice Bourne Heating provided a quotation and installed a Viessmann gas condensing boiler. We were impressed with the speed of response, quality of installation and helpful approach provided. There were no hidden extra costs and we are very happy with the installation.
Chris in Greater London Posted on 12/11/2019 , work completed 23/09/2019
Excellent work highly recommended
Customer Service
Quality
Value
I found Anthony through the reviews on Which. I was having problems with my existing boiler which had been fitted some 14 years ago. He responded promptly to my request for a visit, after inspection it was clear the boiler needed to be replaced and suggested a Viessmann boiler. The replacement process went smoothly; the work was carried out in an efficient and professional manner. Very pleased with the outcome the boiler seems very efficient a great job. Highly recommended.
Customer in Greater London Posted on 12/11/2019 , work completed 04/11/2019
Tidy Tony
Customer Service
Quality
Value
Maybe you know that sinking feeling when you think the old boiler won't last another winter and you just dread the thought of all the upheaval of getting a new one. This had been the worry for us for a few years until we experienced the first-rate work of Bourne Plumbing. We were impressed by the neat and tidy workmanship when Tony successfully sourced and fitted a new hob. He suggested a Viessmann boiler and though the name was new to us we went ahead and are very pleased with his work, punctuality, tidiness, explanations etc.
Customer in Greater London Posted on 29/10/2019 , work completed 07/06/2019
New heating system - Highly recommend.
Customer Service
Quality
Value
We had been recommended Anthony and contacted him to fit a new heating system and install a Viessmann boiler as part of our house renovation. We were really impressed with his work and his high standards. Helpfully, he was also available during and after the work, in the evenings and at weekends, with any questions or queries we had. Would highly recommend.
Customer in Greater London Posted on 28/10/2019 , work completed 31/07/2019
Excellent service
Customer Service
Quality
Value
Anthony provided an annual service for the Viesseman boiler he installed last year. As always he was very efficient, punctual, clean and tidy and charged the agreed price. We always use Bourne Plumbing & Heating for all our plumbing needs and can thoroughly recommend them.
Customer in Greater London Posted on 28/10/2019 , work completed 07/08/2019
Fix shower leak, install shower, install sink taps.
Customer Service
Quality
Value
Great work. Great advice. Professionally done. Very polite. Good choice on shower and taps after listening to what was required.
Customer in Greater London Posted on 26/10/2019 , work completed 25/10/2019
Excellent
Customer Service
Quality
Value
Probably the best plumber we've ever used in terms of quality of work. Great care was taken with the elements and quality of the installation and we were consulted on every step and then trained at the end. Of course, such quality takes longer and so this is not the cheapest service. But it's well worth it. We were advised to install a Viessmann boiler which so far, works perfectly.
Customer in Greater London Posted on 26/10/2019 , work completed 17/10/2019
Very good work, fast and clean.
Customer Service
Quality
Value
I needed removal of totally coroded waste disposal which stopped working, not replacing it, and turning the sink into functional sink. Anthony Sawczuk performed the job efficiently, quickly and very well. The kitchen remained clean, there was no water anywhere and the sink functions well with a new plug which was provided by him. He worked for about an hour and a half - seemed to me very efficient. The cost was reasonable. Would use him again and recommend him.
Customer in Greater London Posted on 16/10/2019 , work completed 10/10/2019
Great Service
Customer Service
Quality
Value
I discovered a gas leak one evening at 6pm and my gas supply had to be shut off, leaving me without heating or hot water. Bourne Plumbing and Heating was recommended to me. I rang and got Tony, who to my great relief, was able to come first thing the next morning. He gave me advice about the necessary repair, but for my own peace of mind, I asked him to install a new gas supply pipe from meter to boiler. Tony had all the necessary materials on the van and completed the work within a few hours. He was fast, efficient, clean and tidy in my home. He explained what he was doing and why, reassuring me all safety checks had been done. I have no hesitation in recommending Bourne Plumbing and Heating.
Customer in Greater London Posted on 20/06/2019 , work completed 24/05/2019
Very quick service
Customer Service
Quality
Value
A routine gas safety inspection turned up a slow gas leak and the gas supply was capped, leaving me without heating and hot water. I rang Anthony Sawczuk at Bourne and explained the situation. He was able to come the next morning, installed a new gas pipe between meter and boiler, and provided a new gas safety certificate. What more can you ask? Well done!
Customer in Greater London Posted on 05/05/2019 , work completed 03/04/2019
Great Job
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, new pump, new piping and power flushed the system through. Always turned up at time arranged and worked a full day. Proved to be extremely reliable and trustworthy - we were happy to trust him with keys when we weren't there. Also, left the house in a clean state every evening. Would unreservedly recommend.
Customer in Greater London Posted on 30/04/2019 , work completed 18/04/2017
The charge was reasonable and the customer service was excellent.
Customer Service
Quality
Value
My flat sprung a leak during the Bank Holiday. Bourne Plumbing came out and dealt with the issue extremely promptly much to our relief! I feel they went above and beyond what I would have expected - by addressing another issue that was also there. They were also very polite and professional from start to finish. The charge was reasonable and the customer service was excellent. I intend to use this service again for plumbing needs. Many thanks for an excellent job.
Customer in Greater London Posted on 28/04/2019 , work completed 19/04/2019
Lovely
Customer Service
Quality
Value
Excellent, leaves everything clean, lovely person, carries on working, doesnt stop,
Posted on 25/04/2019 , work completed 25/04/2019
Extremely efficient
Customer Service
Quality
Value
I called Antony at 8 PM as i did not have any water. At 9:00PM was at home and at 9:10 the problem was fixed. Another plumber working on another flat has cut my water. Antony is extremely efficient and not too expensive for out of hour work.
Customer in Greater London Posted on 23/04/2019 , work completed 23/04/2019
Efficient & Prompt Service
Customer Service
Quality
Value
Anthony replaced our boiler and power flushed the system. He also fixed the overflow from the hot water cylinder which had overflowed for 7 years! He sorted all our problems from the previous unreliable plumber. Anthony is very efficient and prompt and even helps with keeping customer paperwork in order.
Customer in Greater London Posted on 16/04/2019 , work completed 10/12/2018
Great work
Customer Service
Quality
Value
Very competent and professional - replaced thermostat and valves in central heating/hot water systems. Knowledgeable, reliable and prompt.
Customer in Greater London Posted on 07/04/2019 , work completed 05/04/2019
Highly recommended
Customer Service
Quality
Value
Highly reliable and trustworthy professional. Unlike many other tradesmen Anthony will answer your call and give immediate advice. He refurbished our Gas CH after our boiler was condemned with an excellent and efficient service.
Customer in Greater London Posted on 04/04/2019 , work completed 04/04/2019
Great work
Customer Service
Quality
Value
Anthony replaced valves to a vertical radiator, having to drain the system and fiddle w a tight fitting. He was timely, patently experienced and skilled, plus tidy. I recommend him and hope to engage him for future work.
Customer in Greater London Posted on 28/03/2019 , work completed 19/03/2019
Installation of new boiler
Customer Service
Quality
Value
Installation of new Weismann which was carried out efficiently and explained throughout the whole operation by Anthony. The work was completed according to schedule and within the budget. Throughout the period of work, Anthony’s approach was professional, friendly and obliging with any queries we had. We are very satisfied with the installation of the boiler and the efficient function of it. We would recommend Bourne Plumbing for successful plumbing work.
Customer in Greater London Posted on 28/03/2019 , work completed 28/03/2019
A Great Plumber
Customer Service
Quality
Value
My boiler stopped working on one of the coldest days this year and I found Bourne Plumbing & Heating on Which Trusted Trader site. I telephoned at 8.30 am and Anthony came to inspect my 14 year old system at 9am and we discussed repairing or replacing. He promised to deliver a quote by the evening. Since I had no other means of heating he offered to purchase heaters of my choice and they arrived within the hour. A quote arrived that evening and I accepted next day and 2 working days later Anthony arrived with a Viessmann Vitodens 100 boiler, a Magna-Clean filtration unit and 12 thermostatic radiator valves plus dust sheets and a hoover. The work took 3 days plus a 1-day Power Flush during the next l4 days. There were no unforeseen extras and the work was carried out in a most efficient and professional manner and I would not hesitate to recommend Anthony.
Customer in Greater London Posted on 05/03/2019 , work completed 17/01/2019
Excellent in every respect
Customer Service
Quality
Value
Anthony and his team were marvellous, put to rights an elderly ladies heating etc which 2 sets of so called plumbers had wreaked ! 10 out of 10 ! I own a care agency and will now be only using him for repairs in my Clients houses ! His team are great as well , needed a new ceiling due to water leaks and Anthony arranged repairs , if you want a Truly Trusted Plumber look no further than Bourne Plumbing
Customer in Greater London Posted on 13/02/2019 , work completed 08/02/2019
Excellent work
Customer Service
Quality
Value
New boiler fitted, and radiators cleaned and flushed and gas fire serviced
Coral Posted on 30/01/2019 , work completed 30/01/2019
Great work, came out quickly
Customer Service
Quality
Value
Anthony came over within hours of my calling him, identified the problem quickly (a leak at the base of the toilet) and fixed it straight away. Also gave good advice on other unrelated queries. I found him through Which and this directory has been very useful for tradesmen. I'd definitely use him again.
Customer in Greater London Posted on 24/01/2019 , work completed 09/01/2019
My Review
Customer Service
Quality
Value
Replacement of faulty parts on an unvented hot water cylinder, replacing expansion vessel incorrectly installed on pipe work, combination inlet valve and TPRV. Removed existing incorrect 22mm gate valve on mains water supply to unit as it did not shut off fully. Cut out sections of pipe work and recorrect as necessary. Supplied and fitted a 22mm Adey Pro2 magnaClean unit, SpiroVent RV2 and SpiroTop unit to central heating system pipe work as recommended. Repairs to towel rail and kitchen sink tap
Nicola Posted on 10/01/2019 , work completed 10/01/2019
Recent Experience
Customer Service
Quality
Value
Contacted Bourne Plumbing in the lead-up to Christmas (was recommended to me by a work colleague who also lives in Wembley) with three issues concerning a bathroom tap, bedroom radiator and attic overflow which was overflowing! Anthony was upfront and honest, couldn’t get over for at least a few days due to volume of work and we agreed a date. He arrived on the day with all the necessary tools/parts. Talked through what needed to be done and set about fixing all three problems. Very open/honest and easy to communicate with. I will certainly re-contact for any future plumbing issues and happy to recommend him to others. He supplied a quick and professional service.
Ally (Wembley) Posted on 17/12/2018 , work completed 17/12/2018
Great Service
Customer Service
Quality
Value
New bolter installed and flushed system. Super efficienct reliable and trustworthy. Gladly and a premium for a premium and professional service.
BSTEWART Posted on 11/12/2018 , work completed 11/12/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Very happy with the prompt and efficient service from Anthony. After my old boiler failed, he installed a new Viessmann boiler within 24 hours with no fuss, clearing-up after the work. Returned a few days later to power-flush the system. I got the impression of a thoroughly professional, diligent and effective worker - please keep him topped-up with cups of tea! I'm happy to recommend Bourne Plumbing and Heating.
Rob C Posted on 10/12/2018 , work completed 10/12/2018
All sorted :)
Customer Service
Quality
Value
Viessman boiler installation and power flush, toilet leak, shower temperature control and central heating valve all sorted by Anthony. Our central heating has never been so effective - wonderful.
Rachel Posted on 19/11/2018 , work completed 19/11/2018
Our go-to plumber!
Customer Service
Quality
Value
We have used Tony at Bourne Plumbing over the last 13 years. He is reliable, honest and gets the job done correctly the first time, every time.
Sixpackchick Posted on 15/11/2018 , work completed 15/11/2018
Sound professional service
Customer Service
Quality
Value
Anthony was professional in the way he went about the job and was clear on the estimated costs. Very happy with the service I received and would happily recommend Anthony.
Damien_W7 Posted on 13/11/2018 , work completed 13/11/2018
My Review
Customer Service
Quality
Value
Anthony did an overhaul of our ailing central heating, including the install of a Power Flush system. He also serviced the gas boiler and replaced a faulty shower mixer unit. And he replaced a leaking toilet cistern. The works were undertaken at intervals over several days; he always kept agreed times and kept us informed of progress - the shower mixer was a more difficult issue than expected but Anthony worked through it within the original estimate, despite some extra time required on his part. On each occasion he kept the working area tidy and cleaned up perfectly.
Martin & Debbie Posted on 03/11/2018 , work completed 03/11/2018
Great work by Bourne Heating
Customer Service
Quality
Value
I am happy to add my recommendation to those already posted here. I had a problem with my central heating - cold radiators despite the boiler and pump appearing to work properly. This issue baffled Putney Plumbers and Swale Heating both of which made multiple visits with at least 7 different plumbers all of whom failed to fix the problem despite two changes of pump and a power flush. I contacted Anthony of Bourne Heating whose name I got from Which Trusted Traders. He recommended reconfiguration of the pipework around the pump and hot water cylinder and immediately discovered a complete blockage in one of the pipes. The pump had been trying to force water through a blocked pipe - thats why they were wearing out and having to be replaced. Once Anthony had fitted new pipework and a new pump the central heating was as good as new. He returned a fortnight later to do a proper power flush the earlier one by Putney Plumbers did nothing at all. He also did a couple of other plumbing jobs while he was here - new outside tap and replacement ballcock on cold tank. The bill for all this work was close to 2000 but this was proportionate to the materials used and time taken. I had previously paid out similar amounts for work which failed to solve the problem. I would be happy to use Anthony again and recommend him highly.
Peter, Which Reviewer Posted on 16/10/2018 , work completed 16/10/2018
Highly recommend Bourne Plumbing and Heating
Customer Service
Quality
Value
My toilet was leaking and needed to be completely removed from the wall to fix. Anthony did an excellent job of removing it, fixing the leak and fitting it back into position securely. This was a big job that took several hours. I'm very happy with his work and he left everything clean when he left. I'm happy to recommend Bourne Plumbing and Heating to everyone. I have used them before and they are always reliable, do excellent work and charge fairly. You can call them out with confidence to know the work will be carried out to a very high standard for an excellent price.
Which? Trusted Traders Consumer Posted on 30/08/2018 , work completed 30/08/2018
Professional, diligent, conscientious service.
Customer Service
Quality
Value
Installation of new Viessmann combination boiler CH conventional and WarmUp wet underfloor systems
T&T, . Posted on 15/08/2018 , work completed 15/08/2018
Excellent reliable service
Customer Service
Quality
Value
Had an emergency when kitchen pipe started leaking into flat below. Water pipe was found to be embedded in concrete. Bourne Plumbing dealt with this quickly and efficiently. Subsequently had new kitchen installed and Bourne Plumbing completed all the pipework. Company is reliable and do an excellent job.
Which? Trusted Traders Consumer Posted on 03/08/2018 , work completed 03/08/2018
A trusted workman
Customer Service
Quality
Value
A complete central heating system. There was no central heating in the house before. Anthony was a superb workman, he was clean and tidy and always aware of my needs while living in the house while floorboards were up and rooms disrupted. I had complete confidence in leaving him in my house if I had to go out.
Which? Trusted Traders Consumer Posted on 11/07/2018 , work completed 11/07/2018
Another satisfied customer
Customer Service
Quality
Value
Replacement of Hot water/central heating boiler. It was a complex job adapting the old plumbing for the replacement boiler. Bourne Plumbing made an excellent job of the change over and the new equipment fits in well with the general design of the kitchen and is working well
peter, . Posted on 14/06/2018 , work completed 14/06/2018
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Ron Thompson, . Posted on 14/06/2018 , work completed 14/06/2018
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Douglas Vickers, . Posted on 14/06/2018 , work completed 14/06/2018
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Bornemissza, . Posted on 14/06/2018 , work completed 14/06/2018
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Malcolm Pocock, . Posted on 14/06/2018 , work completed 14/06/2018
The review is self explanatory
Customer Service
Quality
Value
I first came across Mr Sawczuk of Bourne Heating and Plumbing when I bought my house 30 years ago. He carried out major re-plumbing of the house and I am pleased to say that his work has stood the test of time. He recently repaired a shower mixer, and a faulty toilet cistern and upgraded several gate vales and stop cocks. He arrived when he said he would, and did the work in a day. While he is not the cheapest plumber around, His work is of high quality and I would have no hesitation in recommending him.
Which? Trusted Traders Consumer Posted on 10/06/2018 , work completed 10/06/2018
Very satisfied customer
Customer Service
Quality
Value
Had a new boiler installed. Very pleased with the work done. Workmanship was outstanding. Got the job done quickly left no mess behind. Heating hot water working great. Not had any problems. Would highly recommend this company.
Lou123, Which Reviewer Posted on 05/06/2018 , work completed 05/06/2018
Bourne plumbing and heating
Customer Service
Quality
Value
Anthony serviced our Viessmann boiler. He was able to attend on the same day that we contacted him and was pleasant and efficient in his work (which was also reasonably priced). We would definitely use him again for plumbing or gas work!
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Excellent professional and customer service provided on budget
Customer Service
Quality
Value
Re-plumbing existing bathroom; including removal bath and replacement with glazed shower cubicle, new toilet (including new soil pipe) and new washbasin and vanity unit.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
Bourne Plumbing and Heating
Customer Service
Quality
Value
Viessmann boiler fitted. Excellent service provided
Which? Trusted Traders Consumer Posted on 04/04/2018 , work completed 04/04/2018
Another successful assignment undertaken for us by Bourne Plumbing
Customer Service
Quality
Value
1) Bourne Plumbing attended to identify cause of a leak that was causing mains fuses to trip and to remedy it.. Rapidly diagnosed the problem and provided a reliable temporary solution 2) Bourne Plumbing returned subsequently by appointment to replace a leaking motorised valve and various expired accessories of a MegaFlow hot water cylinder. Serviced our existing 10-year-old Worcester-Bosch boiler, but found that it could not be brought within acceptable emission limits without substantial, expensive and ultimately speculative work. Advised boiler replacement with a Viessmann Vitodens 100-W compact 35KW wall-hung boiler and the likely cost, including upgraded de-aeration, filtering and flue systems. Agreed in principle to go ahead, so we were provided promptly with a detailed written quotation, which we accepted. As the existing boiler could not be used safely we relied an an Immersion heater and Bourne Plumbing kindly lent us 5 virtually new fan heaters for the interim. 3) Bourne Plumbing supplied, fitted and commissioned the new boiler and undertook associated works by appointment in our unavoidable absence during a Saturday. We returned to find the house warm again and a very quiet, neat new boiler installed. We subsequently received a ring-binder of information about the new system, various warranties and two invoices, which were in accordance with what we were expecting to pay. 4) We have accepted Bourne Plumbing's suggestion that it should return about a month after the installation of the boiler in order to monitor performance and in particular the cleanliness of the newly-installed Magna-Clean filtration unit. We have great confidence in Bourne Plumbing, which takes the trouble to explain the present situation, the alternative courses of action available to deal with it, the associated likely costs and risks, and which course of action it would recommend.
Which? Trusted Traders Consumer Posted on 24/03/2018 , work completed 24/03/2018
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
Which? Trusted Traders Consumer Posted on 09/02/2018 , work completed 09/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Excellent, prompt, reliable service.
Customer Service
Quality
Value
New mixer sink tap fitted in the kitchen
Which? Trusted Traders Consumer Posted on 06/02/2018 , work completed 06/02/2018
Excellent, prompt, reliable service.
Customer Service
Quality
Value
New mixer sink tap fitted in the kitchen
Which? Trusted Traders Consumer Posted on 06/02/2018 , work completed 06/02/2018
Highly recommended. Someone who really cares.
Customer Service
Quality
Value
I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!
JJF, SW1 Posted on 05/02/2018 , work completed 05/02/2018
Highly recommended. Someone who really cares.
Customer Service
Quality
Value
I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Brilliant job!
Customer Service
Quality
Value
We have used the services of the above for many years, first in Ealing and even though we have moved to Richmond. He is always prepared to help with any heating & plumbing problems. Mr Bourne is very obliging & friendly, and always impressed us with the way he is, so tidy and clean. Top class service!
Michael George, Surrey Posted on 05/02/2018 , work completed 05/02/2018
Great job. Efficient and quick.
Customer Service
Quality
Value
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
S.A.Smith, W5 Posted on 01/02/2018 , work completed 01/02/2018
Great job. Efficient and quick.
Customer Service
Quality
Value
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
v.good service
Customer Service
Quality
Value
replace kitchen taps mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price. would certainly use him again.
Which? Trusted Traders Consumer Posted on 28/01/2018 , work completed 28/01/2018
Prompt & very professional
Customer Service
Quality
Value
Anthony was highly recommended by friends obviously they were extremely happy with Bourne Plumbing & Heating's work, I say the same! First class.
Owais, London Posted on 26/01/2018 , work completed 26/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 25/01/2018 , work completed 25/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 22/01/2018 , work completed 22/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
v.good service
Customer Service
Quality
Value
Replaced kitchen taps Mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price'. I would certainly use him again''.
Which? Trusted Traders Consumer Posted on 17/01/2018 , work completed 17/01/2018
Good service
Customer Service
Quality
Value
My central heating boiler broke down and left me without heating and hot water. Because of its age and the general state of the system Anthony recommended fitting a new boiler. He installed the new boiler in a couple of days and restored the heating and hot water, much to my relief, working on his own, all day. Then he came back to powerflush the system and make sure everything was working. He also repaired three of the radiator thermostats which hadn't been working properly. I was pleased that the quote that he had originally given me was not exceeded.
Alison, . Posted on 15/01/2018 , work completed 15/01/2018
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Andy w., . Posted on 14/01/2018 , work completed 14/01/2018
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Rachel, Ealing, . Posted on 13/01/2018 , work completed 13/01/2018
Bourne Plumbing
Customer Service
Quality
Value
We had Bourne replace and source our boiler. Quick, efficient, and dilligent - we could not have asked for a better company to do the work.
Dawn, . Posted on 10/01/2018 , work completed 10/01/2018
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Which? Trusted Traders Consumer Posted on 08/01/2018 , work completed 08/01/2018
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Which? Trusted Traders Consumer Posted on 05/01/2018 , work completed 05/01/2018
Prompt & professional
Customer Service
Quality
Value
The response to my call was very prompt, and the job carried out with no delay, leaving the area clean.
Dorothy, Middlesex Posted on 21/12/2017 , work completed 21/12/2017
Good service
Customer Service
Quality
Value
My central heating boiler broke down and left me without heating and hot water. Because of its age and the general state of the system Anthony recommended fitting a new boiler. He installed the new boiler in a couple of days and restored the heating and hot water, much to my relief, working on his own, all day. Then he came back to powerflush the system and make sure everything was working. He also repaired three of the radiator thermostats which hadn't been working properly. I was pleased that the quote that he had originally given me was not exceeded.
Which? Trusted Traders Consumer Posted on 12/12/2017 , work completed 12/12/2017
We have finally found an excellent plumber!
Customer Service
Quality
Value
Tony refurbished all the central heating piping in my house and split the top floor heating into a separate zone. He also help resolve a few issues with the boiler that a previous plumber had failed to do. We were very impressed with the quality of his work and his attention to detail. He worked hard and we would be very happy to employ him again.
THMB, . Posted on 30/11/2017 , work completed 30/11/2017
Excellent Service
Customer Service
Quality
Value
Tony goes above and beyond to solve problems that other plumbers do not want to tackle. He has solved numerous difficult problems in blocks of flats with a 1930's communal heating system. He does not let a difficult situation beat him. I would highly recommend Tony to anyone requiring a heating and plumbing service. I can't praise him enough regarding his quality of work.
Lorraine P Posted on 20/11/2017 , work completed 20/11/2017
New boiler
Customer Service
Quality
Value
Antony installed a new Viessmann boiler for us 3 weeks ago. He also changed the valves on our old radiators and power flushed the system. He carried out the work as per his estimate and cleaned up beautifully afterwards. I would certainly use him again.
T&VHare Posted on 10/11/2017 , work completed 10/11/2017
Superb work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, involving work on the roof and new pipework up the wall and under the floorboards. Tony has done a superb job, and he and his colleague took such care in avoiding disturbance. I also appreciate the trouble he took in providing a folder with instructions, guarantees etc all in place. Tony is highly experienced and very professional in his approach. I cannot recommend him highly enough.
Patrick, . Posted on 10/11/2017 , work completed 10/11/2017
Perfect Plumber
Customer Service
Quality
Value
Replacement of central heating boiler and new hot water tank. A first class job, perfectly carried out.
PAT, . Posted on 10/11/2017 , work completed 10/11/2017
Excellent Service
Customer Service
Quality
Value
We needed a valve replacing for our central heating. Tony of Bourne Plumbing provided excellent professional service and we were very pleased with his work. We've used him before and will continue to use him in the future. We are happy to recommend him.
Denise Posted on 04/11/2017 , work completed 04/11/2017
Highly Reccomended.
Customer Service
Quality
Value
Full plumbing and heating instalation of renovated home plus extension including new Viessmann boiler, under floor heating in living room and bathrooms. Great work, thorough and efficient. Couldn't be more pleased.
MelvinS Posted on 26/10/2017 , work completed 26/10/2017
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Posted on 26/10/2017 , work completed 26/10/2017
New Boiler
Customer Service
Quality
Value
Anthony has carried out work for me on two previous occasions. This time I need a new boiler fitted. Anthony provided me with comprehensive specifications, with estimates, for the two main options which he proposed. He carried out the installation efficiently, giving me clear instructions on how the new system would work. I am very satisfied with the result.
Peter King Posted on 13/10/2017 , work completed 13/10/2017
Bourne Plumbing
Customer Service
Quality
Value
We had Bourne replace and source our boiler. Quick, efficient, and diligent - we could not have asked for a better company to do the work.
Which? Trusted Traders Consumer Posted on 12/10/2017 , work completed 12/10/2017
Highly recommended !
Customer Service
Quality
Value
Tony has been our plumber and heating engineer for many many years, and has done work for members of my family and neighbours. He is completely trustworthy, reliable and happy to advise us at all times. Tony responds swifty to our calls and will do emergency work immediately; he assesses and completes the work required very efficiently, and tidies up after himself. He recently fitted a new Viesmann boiler which we are very happy with. Tony services our boiler yearly, and I could not recommend him highly enough! On one occasion We had an emergency whilst away on holiday and rang Tony for advice as our son was at home alone- Tony himself was on holiday which did not stop him from advising us on the phone and then contacting a friend of his who sorted out the emergency for us!
Ealinghelen, Customer Posted on 08/10/2017 , work completed 08/10/2017
A quality and professional service
Customer Service
Quality
Value
I recently used Bourne Plumbing & Heating to install a new Viessmann boiler and update my central heating system. Anthony's work was carried out to a high quality and standard and I have no hesitation in recommending him to others.
Jankowski Posted on 27/08/2017 , work completed 27/08/2017
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
.....and Henry came too.
Customer Service
Quality
Value
When I saw Tony carrying his Henry vacuum cleaner into my kitchen I sensed that this was going to be a clean, tidy job and I wasn't disappointed. Tony successfully sourced and fitted a new hob into an existing worktop saving us untold hassle. Sincere thanks to Bourne Heating & Plumbing from the Kellys.
leonardo Posted on 15/07/2017 , work completed 15/07/2017
Thoroughly recommended
Customer Service
Quality
Value
As a landlord with multiple properties I've experienced the pain of having to have jobs redone. I'm glad I found Tony and his outfit. Totally reliable and professional service from (in my experience) a simple annual check to replacement of a whole heating system. I know that there are no corners cut and the job is quality (I have had an independent check too!) If I were you I'd use this service.
MichaelStarr Posted on 29/06/2017 , work completed 29/06/2017
Speedy Response. Problem fixed
Customer Service
Quality
Value
Anthony came round the same afternoon after I called about a minor plumbing problem. He identified the problem and had all the necessary equipment to solve it without having to book a second visit. I don't know whether his charge was expensive, cheap or on the button but I would definitely use him again.
DavidH Posted on 08/06/2017 , work completed 08/06/2017
Professional, reliable and hard working
Customer Service
Quality
Value
Anthony has been my choice of plumber over a number of years. In addition to regular boiler maintenance visits, when my old boiler finally heaved its last sigh, he recommended installing a Viessmann boiler (working well) and he has sorted out various plumbing issues. He has always been professional, with good communication, and little extras taken care of, like packaging all paperwork together. He is also someone to rely on in an emergency.
pumpkin34 Posted on 06/06/2017 , work completed 06/06/2017
Highly professional & efficient plumbing services
Customer Service
Quality
Value
I engaged Bourne Plumbing & Heating to remove my old boiler and associated plumbing and to install a Viessmann Vitodens 100-W combi boiler and carry out a system upgrade and power flush. Anthony had recommended Viessmann and I have been very impressed with the quality of the equipment. Bourne Plumbing provide a very professional service at a competitive price. The work was carried out efficiently and on time. Anthony provides a courteous and tidy service. I have no hesitation in recommending him.
JohnMW Posted on 31/05/2017 , work completed 31/05/2017
Experienced & efficient tradesman
Customer Service
Quality
Value
Anthony turned up on time for the booking. Unfortunately (for him) it took ages to sort our boiler, but he did so efficiently and professionally and it's now working well. Very clean & tidy worker. I recommend him most highly and will definitely use again for any plumbing or boiler issues.
Ealing Resident Posted on 04/05/2017 , work completed 04/05/2017
Recommend :-)
Customer Service
Quality
Value
Came the same day. Job (replace worn washer connecting washing machine) was completed quickly and efficiently with minimal fuss - perfect!
sarah Posted on 24/04/2017 , work completed 24/04/2017
Finally found a plumber I can trust to do the job
Customer Service
Quality
Value
Right from booking a time everything went smoothly. The job was completed quickly after everything was explained. The area was left clean and tidy by the friendly plumber. I would definitely book again.
peterpamos Posted on 17/04/2017 , work completed 17/04/2017
Efficient and friendly
Customer Service
Quality
Value
Arrived within 2 hours of contacting him. Very friendly and quick to sort out the problem without charging the earth. My friend used him too and had the same experience. I would recommend without hesitation.
Sian Vasey Posted on 26/03/2017 , work completed 26/03/2017
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Brilliant job
Customer Service
Quality
Value
Anthony Sawczuk carried out a very, very good job. I have no hesitation in recommending him.
Jeanette, Middlesex Posted on 17/03/2017 , work completed 17/03/2017
Very pleased
Having called out Mr Bourne to sort out a large leak in the bathroom. He was prompt and efficient and I would have no hesitation in calling him again.
J Scott Posted on 14/03/2017 (Reviewer did not use service)
Prompt, Professional and Friendly
Customer Service
Quality
Value
Anthony arrived on time, as promised, protected an expensive work surface (without being asked to) completed the replacement of the cartridges swiftly without fuss. He inspires confidence and I wouldn't hesitate to have him tackle more complex work
2011-07-27 15:57:36.423 Posted on 07/03/2017 , work completed 07/03/2017
New boiler
Customer Service
Quality
Value
Our old boiler finally died at New Year during the coldest week of the winter. Anthony came around within an hour of my phone call, recommended replacing the old boiler with a Viessmann and then rearranged his work so that he could install it as soon as possible, knowing how miserable it was for us with no heating or hot water. We were extremely grateful and are very happy with the new boiler. We would always call on Anthony for any plumbing/heating work and would happily recommend him to anyone.
Trudy B Posted on 17/01/2017 , work completed 17/01/2017
Great quality and efficient workmanship
Customer Service
Quality
Value
Installation of new hot water boiler.
Which? Trusted Traders Consumer Posted on 17/01/2017 , work completed 17/01/2017
No heating or hot water - All fixed now!
Customer Service
Quality
Value
Brilliant! Anthony was recommended by our electrician and he spent a couple of hours diagnosing the problem which goes back to the late 1990s when, it seems, British Gas installed a new boiler. Briefly, it seems they did not change the pipe work to a standard size and air was getting in to the system. We also had a leak. He managed to restore hot water and heating for us overnight and promised that if he could get the materials needed, he would come back today, which he did. He replaced the wrong-sized pipe and has just got us going again. Full marks!
kreboot Posted on 11/01/2017 , work completed 11/01/2017
Professional, competent, reliable and pleasant
Customer Service
Quality
Value
We have used Mr Sawzuk's services for over 10 yrs and have found the quality of his work excellent. He carefully assesses the problem and informs us about the solution and possible options. He works efficiently and follows current plumbing & heating standards.
Anne Martin Posted on 21/12/2016 , work completed 21/12/2016
Great service with a creative work-around solution.
Customer Service
Quality
Value
Our gas was cut off this month due to an unidentified leak under the floor. Anthony came round within 24 hours to quote and came up with a practical solution that created the minimum of disruption. He rearranged his schedule to fit in our work which was carried out a week later as agreed. He took care in tidying up afterwards. We would highly recommend him.
conacher Posted on 15/12/2016 , work completed 15/12/2016
Highly skilled
Customer Service
Quality
Value
An excellent job well done on an old system which clearly produced problems. Highly skilled knowledge of techniques used to overcome the difficulties.
Kathleen, London Posted on 12/12/2016 , work completed 12/12/2016
Brilliant job
Customer Service
Quality
Value
Anthony from Bourne Heating and Plumbing was, as always, professional, efficient and courteous. I am delighted with my new boiler and have recommended this trader to friends. I had never heard of Viessman before, but I am very impressed with this boiler.
Maria, London Posted on 07/12/2016 , work completed 07/12/2016
Hot water at last
Customer Service
Quality
Value
Much needed alterations to a poorly installed, unvented cylinder. Clean, tidy, very good work. Highly recommended. Many thanks Anthony.
Christine, London Posted on 05/12/2016 , work completed 05/12/2016
Great job
Customer Service
Quality
Value
Mr Sawczuk was able to come to us quickly, did a great job. Left no mess and the charge was very reasonable and he is a friendly chap.
Slavica, London Posted on 02/12/2016 , work completed 02/12/2016
Sorted!
Customer Service
Quality
Value
Following a gas leak from our cooker hob, and disconnection of the damaged gas pipe, Anthony came to assess the job and (following some some adjustments to the cooker cabinetry which had to be carried out by a carpenter that he recommended) came back to reconnect the gas supply which he did efficiently and without mess or upheaval. I would be very happy to call him again in the future if we have any plumbing or heating issues. I have yet to receive his bill so am not really able to comment reliably on his value for money.
Paul S Posted on 23/10/2016 , work completed 23/10/2016
Which? Local Review
Customer Service
Quality
Value
Anthony recently installed a new water softener and a Viessmann boiler for us. We were impressed by the meticulous high quality of the work. And also by the fact that Anthony always came when he said he would, and was friendly, polite and helpful in answering all our questions. He has a hugely impressive knowledge of his subject, the result of many years' experience, and we feel that we finally have properly installed, reliable equipment, with excellent backup if needed.
chesterfield2 Posted on 22/10/2016 , work completed 22/10/2016
Fast and professional service
Customer Service
Quality
Value
I attempted some DIY on a leaking toilet, which went wrong. Anthony arrived in 15 minutes after calling and saved the day. Excellent service and highly recommended!
aronwalsh Posted on 14/10/2016 , work completed 14/10/2016
My Review
Customer Service
Quality
Value
Quick and efficient.
Philip, London Posted on 30/09/2016 , work completed 30/09/2016
Excellent reliable plumber
Customer Service
Quality
Value
Would highly recommend this plumber. Arrived on time and charged exactly as agreed. If needed, I would use him again. Thanks
Carole Posted on 27/09/2016 , work completed 27/09/2016
Dripping Cold Mains Tap
Customer Service
Quality
Value
Anthony very efficiently and speedily replaced my very old tap and stopped the dripping. Will definitely use him again and recommend him to my friends
2011-06-27 13:52:18.023 Posted on 02/08/2016 , work completed 02/08/2016
Reliable & professional service
Customer Service
Quality
Value
I have used Bourne plumbing in numerous occasions , ranging from a new boiler to general services & call outs for plumbing related repairs. Tony is professional, reliable & friendly. Very accomplished, always advising the best solution to any problem . Highly recommended
Sarah, Ealinh Posted on 01/08/2016 , work completed 01/08/2016
Efficient, friendly and value for money
Customer Service
Quality
Value
I have used Bourne a couple of times and do not plan to look anywhere else for boiler servicing in the future. After problems with my old boiler, which needed replacing, Antony recommended a Viessmann boiler, which he installed the next day. Antony is polite and trustworthy and although replacing a boiler is never going to be cheap, I was left feeling that I had got excellent value for money.
Phill34 Posted on 29/06/2016 , work completed 29/06/2016
Highly recommend
Customer Service
Quality
Value
Anthony fixed my dripping shower and replaced the cartridge. He also did some maintainence work on my boile which I was very happy with. I would definitely recommend him to anyone without a doubt. He is an excellent trader, very friendly, reliable and punctual.
Penny, London Posted on 13/06/2016 , work completed 13/06/2016
Professional - Will not disappoint!
Customer Service
Quality
Value
Needed a new hob installed quite urgently to do some catering, called Anthony from Bourne at a busy time just before the bank holiday; called a few other contractors from the same site also. However, choose Anthony because he was very knowledgably and courteous on the phone. I did call at an extremelly busy time, however he promised to come first thing, which he did because I needed it urgently. His work was so clean, the way in which he carried out the job, the neatest copper work I have ever seen, he cleaned up at every stage. Very impressed with his professionalism, he definately knows his stuff, shows in his work and worth every penny; compared to other contacted contractors very cost competitive. Had no cleaning up to do for a change after works carried out, also should mention that he did make a 2nd visit on the same day because the hole for my hob had not been prepared by my husband and he came back later to fit my hob, which hd did not have to, and he did not charge me for 2 call out fees. So happy with the job.
elvira warner Posted on 03/06/2016 , work completed 03/06/2016
EXCELLENT SERVICE
Customer Service
Quality
Value
Anthony was punctual and professional. He was clean and tidy, helpful and polite
2011-04-09 08:22:04.737 Posted on 02/06/2016 , work completed 02/06/2016
Prompt and professional
Customer Service
Quality
Value
Work carried out in a careful and efficient manner. Sorted out my water emergency and helped prevent a gas disaster! I would certainly use Mr. Sawczuk again.
Peter, London Posted on 01/06/2016 , work completed 01/06/2016
Excellent and professional
Customer Service
Quality
Value
Anthony was an excellent plumber who resolved a long term drainage problem in our bathroom. His knowledge and workmanship resolved this issue and his positive and patient approach helped us in this stressful time.
Gerard, London Posted on 19/05/2016 , work completed 19/05/2016
Which? Local Review
Customer Service
Quality
Value
Anthony from Bourne helped me out of a tight spot. Definitely I would recommend Anthony and Bourne for value and service. I had a leaking sink and was about to go on a week long business trip. Anthony rushed over that evening, sorted out the leak and assisted us in getting a new tap (not through him but from a website he recommended). Then he came back within a day or two of my return to install the tap and also offer some sound advice for my radiators (not connected to the leaking sink;). Satisfied customer for sure.
Lizford Posted on 10/05/2016 , work completed 10/05/2016
Very good
Customer Service
Quality
Value
Good punctual service with high quality finish.
Zoolander Posted on 08/05/2016 , work completed 08/05/2016
Which? Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Rufus Herring Posted on 04/05/2016 , work completed 04/05/2016
W?Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Which? Trusted Traders Consumer Posted on 04/05/2016 , work completed 04/05/2016
Moving and renewal of radiators
Customer Service
Quality
Value
I would have no hesitation in recommending Anthony. Having contacted him for an estimate he came round and scoped the work required to my central heating system and followed up with a very professional and detailed quote which I accepted. The work was carried to a very high standard and at a suitably convenient time as agreed.
A. Henderson Posted on 27/04/2016 , work completed 27/04/2016
Outstanding, Reliable & Consistently Great
Customer Service
Quality
Value
I have used Bourne Plumbing several times and recommend him highly. His meticulous attention to detail and professionalism is consistent differentiating him from other good plumbers. For any plumbing issues, Bourne Plumbing is my first and only call, he's reliable, friendly and feel safe to leave him in my family home without any supervision. A great and well respected, honest plumber.
Brian Stewart Posted on 20/04/2016 , work completed 20/04/2016
Reliable Plumbing
Customer Service
Quality
Value
He fixed a leak and blockage in the kitchen within 1.5 hours. Throughout his work, he was very efficient and friendly. He sorted out everything by himself including parking, covering up the floor and cleaning afterwards. He gave me some useful suggestions as well. He quickly responded my initial call and showed up in 2 days on time. I strongly recommend this very professional service.
dorayaki Posted on 20/04/2016 , work completed 20/04/2016
Which? Local Review
Customer Service
Quality
Value
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Pennymou Posted on 20/04/2016 , work completed 20/04/2016
W?Local Review
Customer Service
Quality
Value
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Which? Trusted Traders Consumer Posted on 10/04/2016 , work completed 10/04/2016
Simply The Best
Customer Service
Quality
Value
Having been a "victim" of unscrupulous plumbers in the past, it was so refreshing to deal with a professional who knows his trade and his customers wants and needs. Bourne plumbing were reliable and expedient.
Bugle2016 Posted on 05/04/2016 , work completed 05/04/2016
Excellent Service
Customer Service
Quality
Value
Tony Bourne has come to be someone who I can depend on in any emergency. His commitment to providing excellant service and his honesty when providing advice, even when it may initially be bad news is highly commendable, and bad news is always followed up with a satisfactory solution. I would highly recommend Tony.
Satchmo Posted on 23/03/2016 , work completed 23/03/2016
excellent service
Customer Service
Quality
Value
I had a leaking tap. Came within one day of call. On time. Did excellent job and would not hesitate in using him again and recommending him to others.
Michael Posted on 15/03/2016 , work completed 15/03/2016
Prompt & professional
Customer Service
Quality
Value
No sooner called, they came.
Philip, London Posted on 21/02/2016 , work completed 21/02/2016
Excellent
Customer Service
Quality
Value
Replied quickly and arrived promptly. Fixed the problem and also offered useful advice. Highly recommended.
Burges Posted on 18/02/2016 , work completed 18/02/2016
Very prompt and professional
Customer Service
Quality
Value
I telephone Bourne Plumbing & Heating due to a leaking pipe in my bathroom. They arrived in approximately 10 minutes to carry out repairs and did a very thorough and professional job.
John, London Posted on 17/02/2016 , work completed 17/02/2016
Always reliable and considerate
Customer Service
Quality
Value
My father found Tony initially. He is a civil engineer and has very high requirements for the standard of work in his home. He used Tony and recommended him to me. I have been using Tony since for plumbing jobs at my flat for about 25 years. I no longer live in Ealing and the flat is rented out. It is very reassuring to know that if the tenants tell me something needs doing, I can know that he will go in and do it to a good standard without my having to come and check the work. I live some distance away and having to check other workmen's efforts means a journey to London. The tenants are always pleased at the promptness of the service, and Tony sends me all the Landlord's certification that I need for my records. It has made renting the flat out so much easier over these years. I don't know what I would have done if I had not known about Tony.
JuliaJ Posted on 16/02/2016 , work completed 16/02/2016
Boiler, heater, hobs
Customer Service
Quality
Value
Tony arrived and did the job less than 24 hours after we called-excellent! But we had arranged for him to come in Oct-Nov for this job and that seemed to have been forgotten. Anyway jobe well done in the end and am very happy!
Ann-Marie Posted on 11/02/2016 , work completed 11/02/2016
Bourne Plumbing - Tony Bourne
Customer Service
Quality
Value
We have used Tony Bourne for the last 10 years for numerous plumbing jobs and he has recently fitted a new Viessman boiler. He is always punctual, reliable and his work is of the highest standards. We have no hesitation in recommending him and have done so to our friends on many occasions
Michelle Da Costa Posted on 03/02/2016 , work completed 03/02/2016
Anthony at Bourne Plumbing
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but in my opinion the latter have only made piecemeal repairs yet charged us what I feel is a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
2010-01-10 19:00:07.637 Posted on 11/01/2016 , work completed 11/01/2016
Which? Local Review
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
chuongthao Posted on 11/01/2016 , work completed 11/01/2016
Excellent plumber
Customer Service
Quality
Value
Title says it all. Jobs covered: hot water system, central heating, new lavatory.
Kenneth, London Posted on 11/01/2016 , work completed 11/01/2016
Fast response
Customer Service
Quality
Value
I used Bourne Plumbing earlier this year - excellent fast response and very polite and helpful. However before any big job, I would check in advance what he charges - especially for spare parts. I was shocked when the invoice came and double checked with a local plumbers' merchants - there had a been a 250% mark up. This was especially galling as one of the jobs had been incorrectly diagnosed and both the labour and expensive spare part did not fix the problem.
householder4 Posted on 30/12/2015 , work completed 30/12/2015
radiators and pipework
Customer Service
Quality
Value
Polite, punctual and professional. Clear explanation of work to be done and completed on time.
Chiswickw4 Posted on 17/12/2015 , work completed 17/12/2015
W?Local Review
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
Which? Trusted Traders Consumer Posted on 12/12/2015 , work completed 12/12/2015
Great
Customer Service
Quality
Value
Great work, on time on price!
PhillAd Posted on 09/12/2015 , work completed 09/12/2015
Installation at a sensitive establishment
Customer Service
Quality
Value
As expected Anthony displayed his professional diplomacy when installing a new central heating system into our premises. Punctuality and workmanship were exemplary. Highly recommended.
Treesteve Posted on 09/10/2015 , work completed 09/10/2015
Excellent workmanship, highly skilled & friendly!
Customer Service
Quality
Value
Tony literally rescued my kitchen from a clogged pipe and poorly running drain affecting the sink, waste disposal and dishwasher. Fantastic, reliable service just when I needed it. Tony really cares about the job at hand and went the extra mile to make sure the supporting pipework was also fit for purpose. I wouldn't hesitate to recommend Bourne Plumbing to others - superb quality of workmanship and really friendly service in one.
kimderuiter Posted on 07/10/2015 , work completed 07/10/2015
HIGHLY PROFESSIONAL
Customer Service
Quality
Value
Tony came to us based on a recommendation and can only back-up the previous reviews and comments made about Tony's work on this site. Tony is very personable, friendly and importantly you can see very motivated by his own work standards and ensuring any job no matter how big or small is done properly. Am very satisfied with the attention he gave to our issue and relaxed has been resolved with such little fuss. Would not hesitate to recommend to any friends or family in the future and truly makes a welcome change to praise someone so highly for their work.
PacoSaez75 Posted on 07/10/2015 , work completed 07/10/2015
So efficient
Customer Service
Quality
Value
Tony turned up on time, he was polite and courteous. His work was excellent and he left the house in a clean and tidy state after he had finished. I'm really happy with his work and would have no hesitation in recommending him.
abarnes Posted on 01/10/2015 , work completed 01/10/2015
Friendly service and always does a great job
Customer Service
Quality
Value
Anthony has been our plumber ever since we moved to Chiswick two and a half years ago and he is brilliant! Most recently he installed a filter flow tap at our new home and fixed a leaking radiator and blocked plughole. His work is always top-notch and carried out efficiently. I highly recommend him.
Lucy Chiswick Posted on 29/09/2015 , work completed 29/09/2015
Which? Local Review
Customer Service
Quality
Value
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
stax Posted on 13/09/2015 , work completed 13/09/2015
Immediate fix with great service and quality
Customer Service
Quality
Value
I phoned in the morning about our bath tap leak and Anthony showed up promptly a few hours later even though it wasn't an emergency. He was very professional and did a quality job. We are so happy that we now have a dependable plumber we can call.
2011-05-26 20:28:15.187 Posted on 07/09/2015 , work completed 07/09/2015
W?Local Review
Customer Service
Quality
Value
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
Which? Trusted Traders Consumer Posted on 05/09/2015 , work completed 05/09/2015
Prompt response, excellent work and good value
Customer Service
Quality
Value
Anthony replaced a faulty ball float valve in my cold water tank. He arrived on time, worked quickly and I was delighted with his work. Price very reasonable too. What more can you ask for? The service Anthony provides is excellent and I shall be using him again in the future.
Robin Swaine Posted on 26/08/2015 , work completed 26/08/2015
Reinstated my trust
Customer Service
Quality
Value
Anthony came round and spent as long as was required to find out exactly what the problem was and resolved it. He is just how all plumbers used to be, honest and wants to get the job done properly. Very polite and left absolutely no mess. I am very happy to have found such a person to help me in the future.
Site User Posted on 23/08/2015 , work completed 23/08/2015
Which? Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
moto0 Posted on 28/07/2015 , work completed 28/07/2015
Quick Job Undertaken Efficiently
Customer Service
Quality
Value
Very pleased with job done - clean, efficient and reasonable price
winxmedia Posted on 24/07/2015 , work completed 24/07/2015
Prompt and professional
Customer Service
Quality
Value
Mr. Bourne has worked for us many times. On all occasions his work was excellent.
P A, London Posted on 24/07/2015 , work completed 24/07/2015
W?Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
Which? Trusted Traders Consumer Posted on 23/07/2015 , work completed 23/07/2015
Excellent job!
Customer Service
Quality
Value
Anthony repaired my toilet to a very high standard, especially as it was a very awkward and demanding job. He was very courteous, polite, knowledgeable, efficient, tidy, hard working and friendly. The cost of the repair was very reasonable. I highly recommend Anthony, he is excellent and a very nice gentleman.
zoran68 Posted on 22/07/2015 , work completed 22/07/2015
Great job
Customer Service
Quality
Value
Tony replaced my 35-year-old storage heaters with a full central heating system, including a Viessman boiler. The system works perfectly and he has done a great job. He was prompt, very tidy and considerate, answering all my questions patiently. Would heartily recommend him!
RWills Posted on 20/07/2015 , work completed 20/07/2015
Fantastic boiler recommendation
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating installed a Viessmann boiler two years ago, and has been back every year to carry out a routine service. Extremely happy with his choice, the boiler has been fantastic. Along with Anthony has been called in to carry out various, plumbing jobs. The standard or work and service provided 2nd to none. Very highly recommended.
Barry, London Posted on 15/07/2015 , work completed 15/07/2015
Central London
Customer Service
Quality
Value
We would definitely recommend Anthony - he recently repaired our boiler which works better than ever now. Anthony is professional in all his dealings, efficient and highly knowledgeable in his trade.
Chelsea Posted on 14/07/2015 , work completed 14/07/2015
Viessmann Boiler installation
Customer Service
Quality
Value
I highly recommend tony. He is polite trustworthy and very efficient.
Mary, London Posted on 14/07/2015 , work completed 14/07/2015
Very well job done. prompt & friendly
Customer Service
Quality
Value
Very professional, efficient, clean and tidy. My leaking toilet wad dealt with quickly. I won't hesitate to recommend Tony to all my friends.
Lolita, London Posted on 11/07/2015 , work completed 11/07/2015
House purchase in Epsom
Customer Service
Quality
Value
Recently moved into a new home and the heating system needed attention. Tony provided a fair quote and carried out the servicing and repairs as discussed. Efficient, timely and professional. We will definitely be using his services again.
Darren Posted on 07/07/2015 , work completed 07/07/2015
Tried and trusted
Customer Service
Quality
Value
I have known Tony for nearly 20 years during which time he had done various jobs, large and small. He is always reliable and efficient, and tidy. This job was not straight forward but he has done a great repair, much to my relief.
Alison, London Posted on 03/07/2015 , work completed 03/07/2015
plumbing in Ealing
Customer Service
Quality
Value
Excellent service, helpful advice, clear and fair quotation. Work undertaken quickly, efficiently, tidily and to good standard ; highly recommended.
Richard Ealing Posted on 02/07/2015 , work completed 02/07/2015
Five star tradesman
Customer Service
Quality
Value
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex Posted on 01/07/2015 , work completed 01/07/2015
Excellent service
Customer Service
Quality
Value
Bourne plumbing provide a prompt, friendly, and excellent service. Work carried out to a high standard. Can strongly recommend them, and will definitely be using their services again if required.
Kevin W13 Posted on 01/06/2015 , work completed 01/06/2015
Highly Recommended
Customer Service
Quality
Value
Anthony installed a new toilet for me last month. This was a lovely experience and Anthony's work was beautiful.
Which? Trusted Traders Consumer Posted on 01/06/2015 , work completed 01/06/2015
Good honest work...
Customer Service
Quality
Value
Arrived on time. Provided good advice and job was done ASAP. V professsional.
CMR402399972 Posted on 29/05/2015 , work completed 29/05/2015
Which? Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Misha2609 Posted on 26/05/2015 , work completed 26/05/2015
W?Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Which? Trusted Traders Consumer Posted on 26/05/2015 , work completed 26/05/2015
Emergency Boiler Repair
Customer Service
Quality
Value
I would highly recommend Anthony at Bourne Plumbing & Heating. He was extremely knowledgable and managed to solve the issues we had with our old and inherited boiler quickly. Several other plumbers had been unable to help us. Due to an imminent renovation I needed someone who could work with the existing system. Anthony quickly diagnosed the problem and offered me a range of solutions and costs, which would get the boiler working again. We required several new parts which he located within the morning and replaced. I was extremely impressed, I would have no hesitation in recommending him highly.
CMR403804716 Posted on 19/05/2015 , work completed 19/05/2015
Prompt and professional
Customer Service
Quality
Value
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London Posted on 02/05/2015 , work completed 02/05/2015
My Review
Customer Service
Quality
Value
Arrived promptly, even had the spare part with him (set of taps). However, personally I do not like being asked to write a review - I will write, but usually for outstanding work or vice versa, but it should be my decision and not being told to do so!
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
My Review
Customer Service
Quality
Value
Very good.
Anna, London Posted on 26/04/2015 , work completed 26/04/2015
W?Local Review
Customer Service
Quality
Value
Anthony has just installed a new boiler for us. We found him to be very professional, friendly, excellent service, neat & tidy, very informative and did a great job. He explained everything very well. We are very happy with the work he did.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
Highly Recommended
Customer Service
Quality
Value
Professional, Friendly, High level of work. Within a week of the initial phone call Anthony had visited, diagnosed the problem and fixed it. Quality service. Fast, efficient, professional and friendly service. I would recommend to everyone.
dav grewal Posted on 12/04/2015 , work completed 12/04/2015
Prompt & professional
Customer Service
Quality
Value
Punctual, efficient, fast worker. Keeps work areas very clean, removed all his rubbish. Would highly recommend. After having 4 plumbers attempt to resolve the problem over 1 and a half years, it was gratifying to have Bourne come, find the problem and have the new boiler installed within days of the order being placed.
Karyn, London Posted on 09/04/2015 , work completed 09/04/2015
W?Local Review
Customer Service
Quality
Value
We needed aour bathroom sink tap fixed, phoned Anthony in the morning and he came that afternoon to rectify the fault. Very prompt service and friendly. We will use his service again.
Which? Trusted Traders Consumer Posted on 09/04/2015 , work completed 09/04/2015
Prompt, effective and good value
Customer Service
Quality
Value
I called Anthony after a botched repair by a tradesman I got from one of those sites that put people who are interested in your job in touch with you. Why didn
Christine, London Posted on 02/04/2015 , work completed 02/04/2015
Excellent professional
Customer Service
Quality
Value
Anthony is the best plumber & heating specialist I have met. He is very capable, thorough & technically good. Ge is now the only person I would trust to repair my plumbing & heating system
Julian, London Posted on 01/04/2015 , work completed 01/04/2015
Excellent customer service
Customer Service
Quality
Value
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills Posted on 30/03/2015 , work completed 30/03/2015
Prompt & professional
Customer Service
Quality
Value
This trader replaced our bathroom basin taps effectively and with a minimum of disruption on the date and time arranged. A thoroughly well done job.
John, London Posted on 25/03/2015 , work completed 25/03/2015
My Review
Customer Service
Quality
Value
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London Posted on 16/03/2015 , work completed 16/03/2015
Excellent and prompt service
Customer Service
Quality
Value
Very pleased with the service. Very professional and charged a very reasonable price for out of hours visit to repair our leak
Lawrence, London Posted on 16/03/2015 , work completed 16/03/2015
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London Posted on 13/03/2015 , work completed 13/03/2015
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London Posted on 12/03/2015 , work completed 12/03/2015
W?Local Review
Customer Service
Quality
Value
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer Posted on 11/03/2015 , work completed 11/03/2015
Can't be faulted
Customer Service
Quality
Value
Quick response by phone and in person. Polite and knowledgeable. Speedy fix. Couldn't ask for more!
CMR403722382 Posted on 06/03/2015 , work completed 06/03/2015
Excellent professional service
Customer Service
Quality
Value
Used Bourne Plumbing to replace all my radiator thermostatic valves. They did a thoroughly professional job quickly and efficiently. Several unforeseen issues with the old system were encountered all of which were fixed as a matter of course without any fuss
Antony, London Posted on 10/02/2015 , work completed 10/02/2015
A trusted plumber.
Customer Service
Quality
Value
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London Posted on 06/02/2015 , work completed 06/02/2015
Excellent work
Customer Service
Quality
Value
Anthony did a thoroughly professional job fitting new pipework, enabling the gas meter to be moved externally. He works efficiently and arrived on time. He also (previously) fitted our boiler and services this yearly. I would highly recommend Anthony.
Tim, London Posted on 04/02/2015 , work completed 04/02/2015
Knows his stuff!
Customer Service
Quality
Value
Arrived on time to fix leaks on boiler and upstairs radiator. Identified the problems quickly and fixed both leaks. Polite & tidy too! Would recommend Mr Bourne.
Anne-Marie, London Posted on 26/01/2015 , work completed 26/01/2015
Excellent, professional service.
Customer Service
Quality
Value
Anthony serviced the boiler and fitted a new radiator. He is reliable, courteous and conscientious. I have used him before and would use him again. I have no doubts in recommending his services.
David, London Posted on 23/01/2015 , work completed 23/01/2015
XXXXX-5-star, excellent.
Customer Service
Quality
Value
Quick, efficient, great job.
Manley, Middlesex Posted on 23/01/2015 , work completed 23/01/2015
Reliable, helpful, professional
Customer Service
Quality
Value
Anthony arrived at 8 am as requested. He completed the work quickly and efficiently and didn't mind taking time to explain (in layman's terms) what he had done and offer advice. It was a small but urgent job and I was very happy with his work. Thank you.
Juliet Posted on 21/01/2015 , work completed 21/01/2015
Helpful, considerate, efficient.
Customer Service
Quality
Value
Anthony Sawczisk answered my call promptly and arrived next day. He explained the problem clearly and finished his work the same day and left everything clean and tidy. I was satisfied. My sons - more knowledgeable than me - inspected it and could find no faults. I am very happy to have found such a good plumber.
Gillian, London Posted on 21/01/2015 , work completed 21/01/2015
Great job
Customer Service
Quality
Value
Very professional, arrived on time, job completed perfectly.
Kristin, London Posted on 20/01/2015 , work completed 20/01/2015
A really professional job
Customer Service
Quality
Value
I would highly recommend Anthony Bourne. He was prompt to respond, knowledgable and efficient in his work, and good value for money. I'll certainly be using him next time.
CMR403563481 Posted on 19/01/2015 , work completed 19/01/2015
Efficient service.
Customer Service
Quality
Value
Prompt, efficient service.
Margaret, London Posted on 19/01/2015 , work completed 19/01/2015
Trustworthy, competent and professional
Customer Service
Quality
Value
Anthony fitted a new boiler for me a few years ago and has been servicing it annually ever since. He has always been highly professional, reliable and pleasant to deal with and I have no reservations in recommending his services.
Rebecca Posted on 15/01/2015 , work completed 15/01/2015
Boiler repair.
Customer Service
Quality
Value
Anthony came out in answer to a phone call about a boiler problem. He took time to find out what was wrong & came back very quickly to fix the fault. Very tidy and courteous.
Trudy, London Posted on 12/01/2015 , work completed 12/01/2015
Installation of new toilet.
Customer Service
Quality
Value
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London Posted on 12/01/2015 , work completed 12/01/2015
Helpful, knowledgeable and professional.
Customer Service
Quality
Value
Have used Bourne Plumbing several times. We have always been satisfied with the quality of both the advice given and the end result. Would definitely recommend this trader.
Nicole, Middlesex Posted on 12/01/2015 , work completed 12/01/2015
Which? Local Review
Customer Service
Quality
Value
This firm came out immediately to fix a non-functioning radiator; the plumber was courteous, efficient and helpful, and not too expensive. Which Local really came into its own.
maxi mum Posted on 09/01/2015 , work completed 09/01/2015
Professional, punctual and conscientious.
Customer Service
Quality
Value
Anthony provides a reliable, professional and high quality service. He is trustworthy and conscientious as well as being a friendly and flexible trader who is pleasant to deal with.
Claire, London Posted on 09/01/2015 , work completed 09/01/2015
Prompt & professional.
Customer Service
Quality
Value
Very efficient, competitively priced, extremely professional, 100% clean and tidy.
Richard, London Posted on 09/01/2015 , work completed 09/01/2015
Boiler repair.
Customer Service
Quality
Value
Excellent service. Came quickly after phone call - did a good job.
Peter, Middlesex Posted on 07/01/2015 , work completed 07/01/2015
Prompt. Often within 1/2 hour.
Customer Service
Quality
Value
A very professional job and treats elderly clients (like myself) with courtesy and respect. Totally professional. P. J. Potter
Peter, London Posted on 23/12/2014 , work completed 23/12/2014
Excellent job.
Customer Service
Quality
Value
Detailed quote given before job undertaken. Regular progress reports and updates. Thorough job done. Would recommend to anyone.
Stephanie, London Posted on 17/12/2014 , work completed 17/12/2014
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks Posted on 15/12/2014 , work completed 15/12/2014
First class service.
Customer Service
Quality
Value
Really efficient and friendly service. Spend a lot of time explaining the hot water/heating system to me as I am from Australia and it was foreign to me. Also offered to help fix a plug issue in my bathroom. Would highly recommend him and will use him again.
Natasha, London Posted on 13/12/2014 , work completed 13/12/2014
Great Service.
Customer Service
Quality
Value
Came soon after ringing up. Job done quickly & problem explained to me. Very good.
Rachel, London Posted on 13/12/2014 , work completed 13/12/2014
100% recommended!
Customer Service
Quality
Value
Reliable & helpful. Job complete without any problems.
Lisa, London Posted on 05/12/2014 , work completed 05/12/2014
Friendly and professional.
Customer Service
Quality
Value
Installation of a new Veissmann Boiler. Anthony did a professional job of fitting the new boiler and explaining the instructions. The flat was left clean and tidy after the work was completed.
Mark, London Posted on 03/12/2014 , work completed 03/12/2014
Excellent quality.
Customer Service
Quality
Value
A little slow on communications regarding an expansion tank that was unavailable. Very courteous & performed an excellent quality of service, sorting our problems left by a previous plumber. Pricey but worth it.
Jo, London Posted on 02/12/2014 , work completed 02/12/2014
Prompt, efficient service...
Customer Service
Quality
Value
Bourne Plumbing & Heating arrived within 30 minutes of my call-out and got straight to work clearing a very blocked drain. Tony was courteous, clean and tidy and got the job done quickly. I highly recommend this company and will use it again myself.
CMR305242525 Posted on 01/12/2014 , work completed 01/12/2014
Efficient prompt service.
Customer Service
Quality
Value
A very clean worker and explains things. Would recommend him. Many thanks.
Mary, London Posted on 01/12/2014 , work completed 01/12/2014
Excellent work
Customer Service
Quality
Value
Tony was called about a plumbing problem & responded the same day. He fixed the issue, & his work was flawless. Hence he comes highly recommended.
Peter, London Posted on 01/12/2014 , work completed 01/12/2014
Total quality & reliability
Customer Service
Quality
Value
We have been using Bourne Plumbing & Heating for our plumbing needs for over 15 years. Perfect service in all that time.
David, London Posted on 01/12/2014 , work completed 01/12/2014
Excellent service
Customer Service
Quality
Value
I had a Viesmann Combi Boiler installed by Bourne Plumbers, also all radiators & pipe work were replaced. They worked to time & cleanly throughout. Since installation the boiler has been serviced on the annual basis. I continue to be impressed by the professional attitude & happily tell people about the firm & the service they provide.
Ann, Middlesex Posted on 28/11/2014 , work completed 28/11/2014
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London Posted on 27/11/2014 , work completed 27/11/2014
Blockage in shower
Customer Service
Quality
Value
Excellent engineer came round punctually & quickly sorted out our blockage. 5star service.
Which? Trusted Traders Consumer Posted on 22/11/2014 , work completed 22/11/2014
Excellent service
Customer Service
Quality
Value
Prompt & honest.
Calliope, London Posted on 21/11/2014 , work completed 21/11/2014
Outstanding job
Customer Service
Quality
Value
Extremely courteous & professional service. Highly recommended.
Michael, London Posted on 20/11/2014 , work completed 20/11/2014
Old school professional tradesman
Customer Service
Quality
Value
Contacted Anthony from Bourne Plumbing & Heating for the installation of a difficult positioned radiator, work was carried out with minimum of fuss, courteous clean & tidy, credit to his profession.
June, London Posted on 20/11/2014 , work completed 20/11/2014
Which? Local Review
Customer Service
Quality
Value
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay Posted on 19/11/2014 , work completed 19/11/2014
Good job
Customer Service
Quality
Value
Good job carefully & professionally carried out & extremely tidy workman, great advice & would highly recommend.
Phil, London Posted on 18/11/2014 , work completed 18/11/2014
Very good job
Customer Service
Quality
Value
Bourne Plumbing helped us with a problem we've been having for a while with our boiler & nobody else seems to be able to fix. Very good & efficient service. Not always the quickest answer but definitely worth the wait.
Ines, London Posted on 14/11/2014 , work completed 14/11/2014
Prompt & professional
Customer Service
Quality
Value
He is very punctual, always gets back to on the phone if promised & is very skilled & experienced & honest.
Makshid, London Posted on 13/11/2014 , work completed 13/11/2014
Ist class
Customer Service
Quality
Value
Very prompt & courteous service. Identified problem with Central Heating Boiler very quickly & resolved it within minutes, will definitely be using this firm again. Anthony is super efficient!
Indera, London Posted on 10/11/2014 , work completed 10/11/2014
Excellent repair of gas leak
Customer Service
Quality
Value
I was very grateful for the prompt & efficient response. Thank You.
Janina, London Posted on 05/11/2014 , work completed 05/11/2014
Trusted, reliable, A-star.
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating twice and have been delighted with the service on both occasions.
Ross, London Posted on 31/10/2014 , work completed 31/10/2014
Excellent work.
Customer Service
Quality
Value
He installed a new boiler last year, doing an excellent job. The kitchen was clean after it's work, and no more issues since then. He reminded me when the annual service needed to be done and came to do it at my convenience. Very reliable.
Jean-Daniel, London Posted on 30/10/2014 , work completed 30/10/2014
Excellent job.
Customer Service
Quality
Value
Very professional, knowledgeable & efficient & good value for money.
Vanessa, London Posted on 30/10/2014 , work completed 30/10/2014
First class service.
Customer Service
Quality
Value
Came at short notice. Very efficient. Had spare parts. Everything very well done.
Terence, London Posted on 27/10/2014 , work completed 27/10/2014
Brilliant job!
Customer Service
Quality
Value
Bourne Plumbing were brilliant. Highly professional, efficient and very courteous. I have no, absolutely no hesitation in recommending them.
Paul, London Posted on 26/10/2014 , work completed 26/10/2014
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London Posted on 24/10/2014 , work completed 24/10/2014
Which? Local Review
Customer Service
Quality
Value
I had an old and inefficient central heating and hot water system. Anthony provided a detailed quotation proposing a major overhaul. He left the boiler and radiators, which are still sound, in place ... but he substantially rejigged the plumbing to improve the water flows, and installed new thermostat radiator valves and a new time clock. Both heating and water now function effectively. Anthony offered sensible professional advice and was hard working and cheerful. It was not cheap, but I am a very satisfied customer.
Peter King Posted on 23/10/2014 , work completed 23/10/2014
Great job - fast and reliable.
Customer Service
Quality
Value
We enjoyed a very quick response to our call for help. The job was completed very quickly and without fuss and no mess. I can highly recommend the work that was completed.
Ian, London Posted on 23/10/2014 , work completed 23/10/2014
Great!!!
Customer Service
Quality
Value
First class service on a difficult job. Very pleased with the result.
Harry, London Posted on 23/10/2014 , work completed 23/10/2014
Competent & professional.
Customer Service
Quality
Value
This heating engineer knows his trade inside out. Very knowledgeable, very experience in all forms of plumbing and heating. I have used Bourne Plumbing and Heating on several renovations and he has never let me down.
Alan, London Posted on 21/10/2014 , work completed 21/10/2014
Great job
Customer Service
Quality
Value
Thanks for a great job. Prompt, knowledgeable, helpful and all round trusted trader.
Rob, London Posted on 20/10/2014 , work completed 20/10/2014
Very good job.
Customer Service
Quality
Value
First class service from a first class plumbing and heating engineer! Many thanks Anthony.
Laurence, London Posted on 17/10/2014 , work completed 17/10/2014
A+++ service
Customer Service
Quality
Value
Very good service & professional approach to the job. Excellent customer service. Well briefed & knowledgeable.
Pam, London Posted on 16/10/2014 , work completed 16/10/2014
Professional plumber
Customer Service
Quality
Value
Over the years (past 5) Tony has always been prompt & reliable. His work is tidy and at an extremely high standard. Customer service is second to none. If you want a good, reliable, professional no-nonsense plumber - then Tony is your man.
Lee, London Posted on 15/10/2014 , work completed 15/10/2014
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London Posted on 13/10/2014 , work completed 13/10/2014
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London Posted on 13/10/2014 , work completed 13/10/2014
Very professional
Customer Service
Quality
Value
Very happy with work received.
Debbie, London Posted on 13/10/2014 , work completed 13/10/2014
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London Posted on 10/10/2014 , work completed 10/10/2014
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London Posted on 09/10/2014 , work completed 09/10/2014
Prompt and professional
Customer Service
Quality
Value
Excellent - arrived promptly and did a great job. Will definitely use Bourne Plumbing again.
Martin, Middlesex Posted on 08/10/2014 , work completed 08/10/2014
Which? Local Review
Customer Service
Quality
Value
I approached Anthony as a result of recommendations on this website and he answered the phone immediately. He arranged to fit a kitchen tap and two isolating valves at a tenanted flat in Ealing and everything proceeded without problem. Anthony let me know by email that the job had been completed and sent me a copy of his invoice with payment instructions. The tenants were also very pleased with his professional and courteous manner. I would have no hesitation in using his services again.
JiJai Posted on 06/10/2014 , work completed 06/10/2014
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London Posted on 04/10/2014 , work completed 04/10/2014
Reliable
Customer Service
Quality
Value
I have employed Tony over the past 20 years. He is professional, competent, efficient & works in a clean & tidy way producing accomplished workmanship. He has sharp diagnostic ability & up-to-date knowledge of products & his trade. He is straightforward to deal with and prompt in response. Altogether reliable, even came in emergency on Christmas Eve.
Maureen, London Posted on 04/10/2014 , work completed 04/10/2014
Prompt and professional
Customer Service
Quality
Value
Always cheerful, clean & tidy, & excellent work.
Pamela, London Posted on 03/10/2014 , work completed 03/10/2014
Professional & efficient
Customer Service
Quality
Value
Very friendly, professional service. Highly recommend!
Kirsten, London Posted on 03/10/2014 , work completed 03/10/2014
Plumbing supreme
Customer Service
Quality
Value
Anthony arrived promptly at the time agreed. He serviced my boiler and fixed my leaking tap. He cleaned up after himself and the cost was well within budget.
Amanda, Surrey Posted on 03/10/2014 , work completed 03/10/2014
Viessmann combi
Customer Service
Quality
Value
Tony was recommended through my bathroom fitter, he did a great job, prompt and professional. He installed a new Viessmann combi in just a day and a half, removing the old tank/cylinder with all the pipework in our loft and airing cupboard. He came back at a later date to flush our heating system as well. Tony comes at a price but his work speaks for itself, he will offer a very competent and efficient service. I would definitely recommend Bourne Plumbing & Heating to anyone. p.s make sure you keep enough milk around for his tea!
Spiros Posted on 02/10/2014 , work completed 02/10/2014
Most professional
Customer Service
Quality
Value
Efficient, thorough, helpful, punctual, a good experience all round. Very pleased.
Jill, London Posted on 02/10/2014 , work completed 02/10/2014
Boiler breakdown
Customer Service
Quality
Value
Very quick response to initial phone call. Came next day, was very helpful in terms of explanation & boiler problem fixed quickly & efficiently.
Sarah, London Posted on 25/09/2014 , work completed 25/09/2014
Brilliant job
Customer Service
Quality
Value
Came on time & was very helpful in a complicated problem & made very good suggestions as how to make sure it didn't happen again.
Anthony, London Posted on 24/09/2014 , work completed 24/09/2014
20 Years of outstanding service
Customer Service
Quality
Value
Prompt professional service, cheerful & always willing to help.
Esther, London Posted on 22/09/2014 , work completed 22/09/2014
Brilliant job
Customer Service
Quality
Value
Highly recommend, pleasant & efficient workman.
Ruth, London Posted on 22/09/2014 , work completed 22/09/2014
Excellent prompt service
Customer Service
Quality
Value
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London Posted on 19/09/2014 , work completed 19/09/2014
Amazing service - Boiler repair
Customer Service
Quality
Value
Called Anthony in a panic as my Central Heating was not working & the pipes were extremely hot. Anthony promptly attended, diagnosed the fault expertly & reassured me not to panic! Told me the cost, carried out the repair which turned out to be a replacement pump which he had on his van, so he did not have to leave the job & left the system in full working order. Highly recommend!
Sonal, Middlesex Posted on 19/09/2014 , work completed 19/09/2014
Great services
Customer Service
Quality
Value
I used Tony to replace a leaking kitchen tap & he did an excellent job, providing a prompt, friendly & professional service. I would definitely use him again.
Which? Trusted Traders Consumer Posted on 19/09/2014 , work completed 19/09/2014
Excellent service
Customer Service
Quality
Value
Tony has done various jobs over many years & I have been very satisfied with everything he has done, including recently fitting a Viessman Boiler.
Jeremy, London Posted on 19/09/2014 , work completed 19/09/2014
Excellent, professional service
Customer Service
Quality
Value
I Cannot recommend Anthony more highly. He's efficient, trustworthy & professional. I have used him now for over 2 years & will continue to do so.
Brian, London Posted on 19/09/2014 , work completed 19/09/2014
Brilliant job
Customer Service
Quality
Value
Job completed & prompt & professional.
Doris, Middlesex Posted on 15/09/2014 , work completed 15/09/2014
Which? Local Review
Customer Service
Quality
Value
Very fast, efficient service from Mr Bourne. He was with us with 45 minutes and sorted out an issue with our boiler as well as giving us advice on future issues we may experience with it.
Ellen_W Posted on 10/09/2014 , work completed 10/09/2014
Which? Local Review
Customer Service
Quality
Value
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin Posted on 26/08/2014 , work completed 26/08/2014
Reliable and capable
Customer Service
Quality
Value
We've used Anthony several times for a variety of jobs. He is competent and efficient. His work is of high quality.
Gerald, London Posted on 26/08/2014 , work completed 26/08/2014
Fast & efficient
Customer Service
Quality
Value
Tony arrived on time, was highly professional and diagnosed the problem quickly. I would call him again if I have a plumbing issue.
Lesley, London Posted on 23/08/2014 , work completed 23/08/2014
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex Posted on 22/08/2014 , work completed 22/08/2014
Excellent & efficient
Customer Service
Quality
Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London Posted on 22/08/2014 , work completed 22/08/2014
My Review
Customer Service
Quality
Value
Immediate response to my initial call. Job done 2 days later. Very efficient. No mess left behind at all. Have arranged for the boiler to be serviced nearer to Christmas.
Which? Trusted Traders Consumer Posted on 22/08/2014 , work completed 22/08/2014
My Review
Customer Service
Quality
Value
I have no hesitation in recommending Bourne Plumbing & Heating. The whole experience was hassle free, I was left with exactly what I wanted. The work was completed within a week from contacting them, which was really convenient & they were professional, able & clean.
Emily, London Posted on 16/08/2014 , work completed 16/08/2014
Fast, very fast, 1st class
Customer Service
Quality
Value
My problem heater was all sorted within 3 hours of my first call. Very impressed with the service and quiet efficiency of Mr Sawczuk. I will use him again if in need.
Bryan, London Posted on 15/08/2014 , work completed 15/08/2014
Very professional
Customer Service
Quality
Value
All work carried out to a very high standard, clean & tidy, excellent work, 150% recommendation.
Agnieszka, Middlesex Posted on 14/08/2014 , work completed 14/08/2014
Prompt & professional
Customer Service
Quality
Value
Installed Viesmann boiler, carried out regular maintenance and service to a very high standard. Highly recommend.
Andrew, London Posted on 13/08/2014 , work completed 13/08/2014
Very Helpful
Customer Service
Quality
Value
Tony was very prompt in calling me back in response to my plea for help left on his phone. He came along the same day, diagnosed the problem quickly and then carried out the work with a very efficient, clean and polite manner. I would not hesitate in recommending him to anyone and found him to be totally professional and trustworthy.
Krystyna Posted on 11/08/2014 , work completed 11/08/2014
Very satisfied customer
Customer Service
Quality
Value
Tony was extremely courteous, professional and friendly.He came the very next morning and resolved my problem the same day. I highly recommend his services, a very genuine person , a very professional job .
LynnLoubon Posted on 31/07/2014 , work completed 31/07/2014
Which? Local Review
Customer Service
Quality
Value
Anthony has done a number of jobs at my flat (fixing a boiler, finding source of leaks, checking safety of flues, advising re gas cooker). Despite being in great demand, he has given support over the phone or turned up at short notice (and also come to pre-arranged appointments) and carried out the work efficiently and at a fair price. He's also very professional and pleasant. Would recommend him to anyone.
Mamab Posted on 30/07/2014 , work completed 30/07/2014
Prompt & professional
Customer Service
Quality
Value
Trader was highly recommended by friend in London, Pleased to say he was willing to travel outside his zone. I was looking to renew old boiler for a more efficient model, Anthony highly recommended a Viessmann which I have been highly delighted with. Unbelievably clean & tidy workmanship.
Madeleine, Essex Posted on 29/07/2014 , work completed 29/07/2014
Great job
Customer Service
Quality
Value
Very polite and friendly. Did a great job putting in new bathroom. Very clean and tidy worker. Highly recommended.
Marilyn, London Posted on 24/07/2014 , work completed 24/07/2014
Which? Local Review
Customer Service
Quality
Value
Anthony has done a number of jobs at our property (fixing a boiler, replacing taps, removing a lead pipe, installing gas heating etc). Despite being busy, he was able to turn up at short notice (and arrived on time for pre-arranged appointments) and carried out the work efficiently and at a fair price. Would recommend him to anyone and will continue using him myself.
rbrowton Posted on 21/07/2014 , work completed 21/07/2014
Professional job
Customer Service
Quality
Value
Efficient, professional service from acquiring estimate through to completion of job. Explained work and very satisfactorily carried out. Happy to recommend.
Roger, London Posted on 17/07/2014 , work completed 17/07/2014
Brilliant job the best
Customer Service
Quality
Value
Totally professional & thorough I can't recommend Bourne Plumbing highly enough.
Fiona, London Posted on 20/06/2014 , work completed 20/06/2014
Professional & thorough
Customer Service
Quality
Value
Bourne has looked after my house boiler and replacement for many years and is a very reliable and thorough company.
Robert, London Posted on 19/06/2014 , work completed 19/06/2014
Excellent, Reliable and Top Quality Service
Customer Service
Quality
Value
I have been using the services of Tony Bourne for over seven years and he has always provided a reliable service on each and every job he has undertaken for me which recently included the replacement of a full central heating system. Nigel Brookes
Bentley Posted on 17/06/2014 , work completed 17/06/2014
Perfect plumbing.
Customer Service
Quality
Value
Had a great experience with Bourne Plumbing. He serviced my boiler and fitted new taps. Would use again!
S, Surrey Posted on 10/06/2014 , work completed 10/06/2014
Excellent service.
Customer Service
Quality
Value
We have used Tony for over 5 years and he is the only plumber we would use. He did the plumbing for our house extension & all plumbing for house since. Very reliable & trustworthy, pleasant and friendly in all dealings. No hesitation in recommending him.
CMR402991467 Posted on 04/06/2014 , work completed 04/06/2014
Which? Local Review
Customer Service
Quality
Value
The job involved the gas supply so was carried out safely. Am grateful to Anthony for coming at short notice and turning up at the agreed time. Would recommend Anthony without hesitation.
gedpuss Posted on 03/06/2014 , work completed 03/06/2014
General repairs/maintenance
Customer Service
Quality
Value
I have known Tony for several years and whenever I have needed help at short notice he has immediately been at hand. He is thorough in explaining what needs to be done, his estimates are fair and accurate and the completed work is excellent. I would not hesitate to recommend his services. GC
Graham Posted on 03/06/2014 , work completed 03/06/2014
Excellent
Customer Service
Quality
Value
Bourne Plumbing have serviced my boiler, fitted new toilet, etc. also fitted new taps on wash basins in salon (best services ever had).
Kevin, London Posted on 30/05/2014 , work completed 30/05/2014
Various plumbing & heating works
Customer Service
Quality
Value
We have used Tony over a number of years. He is very professional, efficient and tidy. We would highly recommend his services. You may be able to obtain cheaper estimates but there is a risk of using someone not as experienced and qualified which may cost you more in the long run.
PaulBryce Posted on 22/05/2014 , work completed 22/05/2014
HIGHLY RECOMMENDED
Customer Service
Quality
Value
Delighted! I have a new bathroom and central heating system. Tony was pleasure to deal with and was a very clean and tidy worker, very rare nowadays. Annoyingly some of his suggestions were better than my own! The Viessmann boiler he recommended is fab. Would not hesitate to use him again.
Jools11 Posted on 15/05/2014 , work completed 15/05/2014
Kitchen Extension and under stairs cloakroom.
Customer Service
Quality
Value
Couldn't be happier with the work and the way it was carried out. Will call on Tony again without hesitation.
Melvins Posted on 15/05/2014 , work completed 15/05/2014
Plumbing services
Customer Service
Quality
Value
I have used Tony for emergencies (burst pipes/problematic radiators and leaking toilet) and for routine boiler servicing over the past 15 years and have found him honest, reliable and very capable. I would not hesitate in recommending him.
LouAxon Posted on 01/05/2014 , work completed 01/05/2014
Which? Local Review
Customer Service
Quality
Value
We had to have a radiator replaced and gas pipes moved whilst having some carpentry work done in our lounge. Anthony came recommended by another Which trader (Good with Wood) and was able to fit in with timescales of the carpenter and complete the work very satisfactorily and on time at the right price, not expensive not cheap. Highly recommended and knowledgeable plumber.
Andy Simmons Posted on 01/05/2014 , work completed 01/05/2014
New Viessman boiler installation
Customer Service
Quality
Value
We've used Anthony on three occasions now, the first time to try and rescue an ageing boiler, which made it through another year; the second to deal with a radiator leak and the third to have a new Viessman combi boiler installed, which he put in with ruthless efficiency within the space of a day and no mess at the end. He thinks ahead, has a big inventory of parts and inspires confidence. He's certainly not cheap but, to reiterate previous reviews, you get what you pay.
Suethompson Posted on 07/04/2014 , work completed 07/04/2014
Which? Local Review
Customer Service
Quality
Value
Anthony installed a new boiler and radiators as well as removing the old boiler and radiators. The quote he provided was extremely detailed and professional and there were no hidden extras when we got the final bill. His workmanship was excellent, he turned up when he said he would and was extremely tidy, at the ned of each day you would not have known he had been there. His advice was very helpfull, he completed the job on time and we could not be happier with the work done. We were so impressed that we have asked him to provide a quote for a new bathroom.
Sally63 Posted on 05/04/2014 , work completed 05/04/2014
Consistently good service
Customer Service
Quality
Value
We've used Bourne Plumbing & Heating on several occasions and always been very satisfied with the work done. Tony is always prompt and a quick, thorough worker. He is very experienced and has always been able to sort out problems. He might not be the cheapest plumber, but he offers excellent value for money as he works quickly, carefully and efficiently and we have complete confidence in him. I have no hesitation in recommending Bourne Plumbing & Heating.
Chiora Posted on 25/03/2014 , work completed 25/03/2014
Excellent - Highly Recommended
Customer Service
Quality
Value
I have been using Tony for the past 4 years. He has completely rebuilt my boiler and heating system, which had been installed very badly, to work efficently and economically. This has required multiple visits and much patience from Tony which he has always managed with a professional level of service either in person or over the phone. He is the best and I wouldn't hesitate to recommend him
Hammett Posted on 10/03/2014 , work completed 10/03/2014
Which? Local Review
Customer Service
Quality
Value
I had been having problems with my shower and boiler for years, and several other plumbers had got nowhere. Anthony advised on a new Viessmann boiler, fitted it quickly and neatly, and even charged less than his quote as one of the planned tasks turned out to not be needed. He also moved the boiler pipes to a better location, fixed a leak under the sink and advised on how to get the shower fixed. The boiler and shower have been running without a single niggle all winter. Anthony is the best plumber I've used and I wouldn't hesitate to recommend.
bakedbeans Posted on 08/03/2014 , work completed 08/03/2014
Bourne Plumbing and Heating
Customer Service
Quality
Value
We have been using Tony (Bourne Plumbing and Heating) for the past 20+ years and have always had excellent service. Work is always efficiently carried out and to a very high standard. We would always recommend Tony to anyone looking for plumbing and heating services. Kim
britishfencing Posted on 06/03/2014 , work completed 06/03/2014
Excellent - highly recommended
Customer Service
Quality
Value
Tony is an excellent plumber who always works to a very high standard. He has often come out at short notice and even in pouring rain unblocked drains! I have no hesitation in recommending him
WendyRay Posted on 28/02/2014 , work completed 28/02/2014
Bourne Heating & Plumbing
Customer Service
Quality
Value
Tony's workmanship is of the highest quality and there is always a cheerful service, whether an emergency call or otherwise. He is clean and tidy and leaves the site in pristine order afterwards. He is simply the best!
Jeanne Posted on 18/02/2014 , work completed 18/02/2014
Excellent boiler. Excellent plumber
Customer Service
Quality
Value
After my boiler broke last year I got Tony in to find me a good solution and install it for me. I wanted a solid, reliable, top of the range boiler that would go the distance and provide excellent heating, and i'm pleased to say my new Viessman is doing a great job. Tony is top plumber who really knows his stuff and he's a true gent. I recommend him highly.
leoarch Posted on 17/02/2014 , work completed 17/02/2014
A very useful addition to your address book
Customer Service
Quality
Value
Tony Bourne has serviced my 30 year old Totterton Kingfisher 100,000 BTU boiler for the last 3 years. He is very reliable and efficient, very tidy and knowledgable. I have absolutely no hesitation in recommending Bourne Plumbing and Heating.
CyrilB Posted on 16/02/2014 , work completed 16/02/2014
Highly recommended
Customer Service
Quality
Value
I have called Tony out at fairly short notice twice in a the last two years and on both occasions he has responded promptly. His work is highly professional and I have no hesitation in recommending him.
1363929 Posted on 15/02/2014 , work completed 15/02/2014
First experience
Customer Service
Quality
Value
Had Anthony over for the first time to do annual service of my Vliesmann Boiler. He was a pleasure to talk to, very clean and knowledgeable. Will ask for his services again.
johnhoughton Posted on 14/02/2014 , work completed 14/02/2014
Excellent service
Customer Service
Quality
Value
Can't fault him for promptness, quality of work, great communication and going the extra mile.
Lcarter Posted on 13/02/2014 , work completed 13/02/2014
Excellent plumber
Customer Service
Quality
Value
Tony installed a new Veismann boiler for me last year and did an excellent, clean job. He carries out my annual boiler service, and is always helpful and informative.
SHaren Posted on 11/02/2014 , work completed 11/02/2014
Looking for a good plumber? Look no further!
Customer Service
Quality
Value
Finding a good plumber is not easy but Bourne Plumbing and Heating provide an excellent service with Anthony who is an experienced, trustworthy and reliable person with a very pleasant manner.
yvonnebarclay Posted on 11/02/2014 , work completed 11/02/2014
Professional, takes pride in his work and tidy
Customer Service
Quality
Value
I've had a new boiler fitted and existing radiators flushed through and everything has worked well ever since. Tony is very thorough in his work , cleaned up after he had finished and took the time to explain how the new system would work. Great workmanship.
Sandysandy Posted on 10/02/2014 , work completed 10/02/2014
Old boiler replaced and various jobs since
Customer Service
Quality
Value
Installed a new Viessmann boiler which runs silently and a huge improvement over a failing Ideal unit. We've had Anthony back since for other smaller jobs which we've not done over the years as we'd never found anyone reliable enough. The new boiler and Anthony's yearly service means we've dispensed with our monthly plumbing cover insurance which is no longer required.
Stephen Posted on 10/02/2014 , work completed 10/02/2014
Professional workman
Customer Service
Quality
Value
Tony installed our heating system over 20 years ago in a Victorian house and did a great job> He had to work round a toddler and every evening left the house safe and tidy. We had to have him back 19 years later to repair the boiler and his service was also very efficient. He has also carried out a few smaller plumbing jobs one of which was an emergency. He was very prompt in responding. Always does a professional job. Would recommend him to anyone.
Doggers Posted on 10/02/2014 , work completed 10/02/2014
Brilliant plumber
Customer Service
Quality
Value
I had extensive building work carried out on my house in the summer of 2013. Tony fitted a Viesmann boiler and also installed all the plumbing for my new bathroom. He was a pleasure to work with, always on time, professional, neat and tidy and I have no hesitation in recommending him. I found him completely reliable and trustworthy.
wimble Posted on 10/02/2014 , work completed 10/02/2014
Great and highly recommended work
Customer Service
Quality
Value
We highly recommend Anthony. After dealing with some undependable plumbers in the past, it's great to know a plumber we can trust. Anthony has carried out a range of work for us, including fitting a new Viessman boiler and his work has been great every time. He's also always been quick to respond when we've had a problem. We would not hesitate to recommend Anthony for any job.
Adam, London Posted on 09/02/2014 , work completed 09/02/2014
Prompt, professional, brill
Customer Service
Quality
Value
I absolutely recommend this plumber. No job too big or too small. He will turn out any time of day or night. I cannot fault him.
Edwina, London Posted on 09/02/2014 , work completed 09/02/2014
Quality and reliability
Customer Service
Quality
Value
I have been using Bourne Plumbing since it began in 1986. I have found their work to be faultless over many visits. Pricing is transparent and reasonable and the quality of the work first class. They’ve also responded to urgent needs incredibly quickly. So I cannot rate them highly enough and totally recommend their services.
MICHAELMAYNARD Posted on 06/02/2014 , work completed 06/02/2014
Professional Plumbing & Heating Services
Customer Service
Quality
Value
Tony replaced an old boiler with a new Viessmann Boiler in October 2010. The boiler has worked efficiently and silently, as he said it would. Since then he has carried out an annual service of the boiler and completed other plumbing and heating jobs. On all occassions he has turned up on time and carried out a professional, clean and reliable job. I will continue to use his services in the future.
Thornhill Posted on 05/02/2014 , work completed 05/02/2014
New Boiler and Radiators installed - great job!
Customer Service
Quality
Value
Tony installed a new Viessmann boiler and replaced all the radiators in my flat at the end of last year. The existing system was very old and the pipes had not been flushed out for decades. He did a very professional job and even recommended a carpenter to move/replace the cupboards in the kitchen to make room for the boiler. I was very pleased with the results and the system has been functioning perfectly.
LindaF Posted on 04/02/2014 , work completed 04/02/2014
Awesome local plumber!
Customer Service
Quality
Value
Tony from Bourne Plumbing serviced my boiler. Making an appointment was easy, he turned up on time and did a fantastic job, leaving the area clean and advising as to when I should next get he boiler looked at. He was professional, answered all of my questions and made me feel like he appreciated my business. I will definitely be asking Bourne Plumbing to give me a quote on installing a bathroom, as soon as funds permit.
2011-08-08 15:46:11.297 Posted on 04/02/2014 , work completed 04/02/2014
Excellent Service
Customer Service
Quality
Value
Tony has undertaken a variety of work for me over the past few years and I have always found him to be very responsive, on time and on budget, clean and tidy and polite and courteous. He has always kept me well informed whether in relation to diagnosing the problem, suggesting solutions, quoting for the work, progress of the work and any follow-up. He knows his stuff, is efficient and wholly reliable and I have no hesitation in recommending him without reservation.
CMR402657354 Posted on 03/02/2014 , work completed 03/02/2014
Reliable plumber
Customer Service
Quality
Value
Tony has done several jobs for us over the past few years. These range from servicing our boiler to installing a bathroom suite and a megaflow system. Tony's work is completed to a high standard and he is reliable and trustworthy. He tidies up before leaving, making it bearable having the workman in! I have recommended him to others.
Brian1 Posted on 02/02/2014 , work completed 02/02/2014
Professional, clean & tidy
Customer Service
Quality
Value
Tony installed a new Viessmann boiler for me. The old one was nearly 30 years old. As we needed to re-position the boiler due to new health and safety regulations Tony needed to lift carpets, lift floorboards, drill through joists and mount the boiler in a new place. He worked with a minimum of fuss leaving the property clean of an evening.
Kimberley Posted on 01/02/2014 , work completed 01/02/2014
Always Great
Customer Service
Quality
Value
Tony is so reliable and treats you as though yours is the only job he is working on. He goes out of his way to get to you as quickly as possible and then he is fast, efficient and thorough in getting the job done. I thoroughly reccommend him...
KingBarry Posted on 31/01/2014 , work completed 31/01/2014
Which? Local Review
Customer Service
Quality
Value
This firm installed a new boiler. The owner Mr Sawzuck did the work. He did so on time and for the price agreed. Apart from a few teething troubles which he sorted out immediately the boiler has worked well and we are pleased with it and the gas savings. In addition to this work Mr Sawzuck came out at short notice to sort out a problem we had with a stop cock fitted by another plumber. We are pleased with the professional and reliable service this firm has provided and can recommend them.
michaelsarmi Posted on 30/01/2014 , work completed 30/01/2014
TONY IS EXCELLENT!
Customer Service
Quality
Value
We have used Tony as our plumber since he was a mere apprentice - i.e. for more than 30 years! He is an efficient, highly skilled plumber, and - equally importantly - he is reliable, conscientious, & courteous. We would strongly recommend him.
judles Posted on 30/01/2014 , work completed 30/01/2014
Excellent
Customer Service
Quality
Value
Tony serviced my central heating boiler after years of perfunctory British Gas servicing, and consequently it's quieter and performing better than ever. He recently dealt with a bathroom plumbing issue, coming the following day to fix this non urgent problem. If anyone deserves to be a trusted trader it's certainly him: he's exceptionally knowledgeable, hard working and courteous. There may be cheaper plumbers, but you get what you pay for and I wouldn't hesitate to wholeheartedly recommend him
2011-07-19 17:12:45.803 Posted on 29/01/2014 , work completed 29/01/2014
AEJG
Customer Service
Quality
Value
Tony fitted a new bathroom radiator, he worked quickly and efficiently and we were very pleased with the result. We have no hesitation in recommending him.
2010-07-24 18:52:32.807 Posted on 29/01/2014 , work completed 29/01/2014
Bourne Plumbing and Heating
Customer Service
Quality
Value
I would recommend Bourne Plumbing and Heating wholeheartedly. In an era when people care little about the job they do - let alone their customers - Tony is the exception. The quality of his work was high (with nothing unnecessary done), the price was fair and Tony's knowledge puts one particular large gas organisation in the shade.
Judith Posted on 29/01/2014 , work completed 29/01/2014
bourne
Customer Service
Quality
Value
Bourne plumbing are extremely efficient, their workmanship is top class and they manage to do all this with a friendly smile and a very fair price. I would recommend them 100%.
raybre Posted on 28/01/2014 , work completed 28/01/2014
Professional job.
Customer Service
Quality
Value
Very clean worker and efficient!
Joanne, Berkshire Posted on 02/01/2014 , work completed 02/01/2014
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London Posted on 29/12/2013 , work completed 29/12/2013
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London Posted on 29/12/2013 , work completed 29/12/2013
Which? Local Review
Customer Service
Quality
Value
Tony is fast responding, efficient and highly organised plumber with professionality. He is also very articulate to explain what was problem and provide guidance. Highly recommended!
CSASAKI Posted on 07/10/2013 , work completed 07/10/2013
Which? Local Review
Customer Service
Quality
Value
Came on time, very organised and tidy. Did a very thorough service on my boiler, and left no mess. Very high standard. Not cheap, but you get what you pay for.
John W5 Posted on 20/09/2013 , work completed 20/09/2013
Which? Local Review
Customer Service
Quality
Value
Tony came round to fix my wachine machine last night at very short notice, even though he does not normally do this sort of small job. He was punctual, quick and pleasant to deal with. I'd have no hesitation in recommending him.
royster2 Posted on 09/08/2013 , work completed 09/08/2013
Which? Local Review
Customer Service
Quality
Value
Anthony is very knowledgeable and efficient, and did a really good job. Even though the job presented some problems, which he overcame without any fuss, the final bill was bang on the quote. Very reliable, hard working, and thoroughly skilled. A pleasure to have his help.
Tonino Posted on 22/07/2013 , work completed 22/07/2013
Very good job
Customer Service
Quality
Value
Bourne Plumbing & Heating were very good and professional, clean & tidy. On time. A brilliant job and was pleased with Viessmann boiler.
Mary, Middlesex Posted on 01/07/2013 , work completed 01/07/2013
Which? Local Review
Customer Service
Quality
Value
Would strongly recommend. I'd agree with previous poster that it can be pricey, however I think with this company/contractor, it is how much someone competent now costs for this kind of intervention. There are too many charlatans in this job. He went above and beyond to help diagnose an ongoing issue that had floored a surveyor and two other contractors supplied by the management company.
Mamab Posted on 09/06/2013 , work completed 09/06/2013
Which? Local Review
Customer Service
Quality
Value
Good work, job well done, but did not advise me of extra costs involved. Pricey!
dahicks Posted on 02/06/2013 , work completed 02/06/2013
Which? Local Review
Customer Service
Quality
Value
I've used Bourne plumbing twice and had excellent service on both occasions. I would definitely use this company again (it will be my first port of call) and would recommend them to other Which? subscribers living in the area. Top class job done both times by Anthony.
unahappyday Posted on 04/03/2013 , work completed 04/03/2013
Which? Local Review
Customer Service
Quality
Value
Anthony ( Bourne Plumbing & Heating ) came to service our boiler and stayed to deal with an awkwardly located leak which became evident. He subsequently fitted new pipework where required.He was reliable and very professional.He was tidy and cleaned up well on completion.Recommended.
david leach Posted on 27/02/2013 , work completed 27/02/2013
Which? Local Review
Customer Service
Quality
Value
I have contacted Anthony this morning when our central heating stopped working due to a loss of pressure in the boiler. He came within an hour (straight from attending another call), fixed the problem and gave us good advice on what could have caused it and how to maintain it in plain, simple language. He also charged a very reasonable rate and was easy to deal with. WeÍll definitely use him again. I am currently waiting for a quote from him for some other jobs that need doing in the house.
KrissiM Posted on 22/01/2013 , work completed 22/01/2013
Which? Local Review
Customer Service
Quality
Value
Anthony (Bourne Plumbing & Heating) connected up a new Washing Machine where the original water supply taps couldn't be turned off. I was very impressed with the plumbing work that was done and how quickly it was fixed. Highly recommended.
stax Posted on 03/01/2013 , work completed 03/01/2013
Which? Local Review
Customer Service
Quality
Value
Highly recommended fast efficient service, our boiler broke down at 5pm on Saturday night. Anthony arrived in half an hour identified the problem quickly, He sourced the parts needed first thing Monday morning when he returned and fixed it. He even lent us some blow heaters to keep our family warm. will definitely use him again
Taragh Posted on 20/12/2012 , work completed 20/12/2012
Which? Local Review
Customer Service
Quality
Value
Anthony was punctual for the appointment at my flat and serviced the boiler which had been neglected, gave advice on the efficiency of the system and tidied up well afterwards, all for a fixed price. All satisfactory.
gjw5 Posted on 19/11/2012 , work completed 19/11/2012
Which? Local Review
Customer Service
Quality
Value
We have absolutely no hesitation in recommending Anthony (Bourne Plumbing) He refitted our boiler after the manufacturer advised us it had been fitted badly.He is competent,efficient and thinks problems through with intelligence.He attended a couple of minor teething problems without delay. We feel that he went beyond the call of duty.We only wish we had found him years ago!
Deborah.Woollard Posted on 18/11/2012 , work completed 18/11/2012
Which? Local Review
Customer Service
Quality
Value
We have absolutely no hesitation whatsoever in recommending Anthony ( Bourne Plumbing).He recently repositioned and refitted our central heating boiler after the manufacturers had declared that it had been incorrectly installed. Anthony is competent, efficient and very hard working. He approaches each challenge logically and with intelligence.We had a couple of minor teething problems which he attended to without delay and went above and beyond the call of duty. We wish we had found him years ago!
Deborah.Woollard Posted on 13/11/2012 , work completed 13/11/2012
Which? Local Review
Customer Service
Quality
Value
Our boiler packed up and on ringing Bourne, Tony agreed to come out that afternoon. - He arrived promptly, investigated and fixed the problem. He talked through options and was very professional. - I have no hesitation in recommending him.
AOD Posted on 25/10/2012 , work completed 25/10/2012
Which? Local Review
Customer Service
Quality
Value
I found Bourne Plumbing via WHICH Local . The sevice of the CH boiler and attending to a leak were done quickly and competently: any explainations required were given in layman's language. I can wholeheartedly recommend this firm.
MOC26 Posted on 11/10/2012 , work completed 11/10/2012
Which? Local Review
Customer Service
Quality
Value
Anthony came to our house to give us advice on an issue with lost pressure on our boiler. He gave us clear and straight forward advice about the problem and options to fix it. He's knowledgeable, friendly and polite. We'll be using him going forward for plumbing support and have no hesitation in recommending him to friends in the neighbourhood.
arns44 Posted on 10/10/2012 , work completed 10/10/2012
Which? Local Review
Customer Service
Quality
Value
I found this company using Which Local. The work entailed relocating two radiators, swapping a small radiator for a larger one and installing an external watering tap. The work was done promptly and efficiently over two visits to suit our house moving schedule.
dmedas Posted on 22/09/2012 , work completed 22/09/2012
Which? Local Review
Customer Service
Quality
Value
Called Anthony for my annual service (boiler) and received a professional service from beginning to end. I would use him again and would recommend him.
van1 Posted on 08/09/2012 , work completed 08/09/2012
Which? Local Review
Customer Service
Quality
Value
I found Tony on this site in a panic one day when the toilet started leaking. He did a great job repairing the problem quickly, efficiently and cleanly. He was polite and friendly and clearly deserves the many 5* recommendations he receives on this web site.
nicnac Posted on 07/07/2012 , work completed 07/07/2012
Which? Local Review
Customer Service
Quality
Value
Anthony, from Bourne Plumbing, has recently fitted a new tap in our bathroom. He has done a good job, solved a problem with the new pipe, which was slightly smaller than the old one. He has also done a couple of smaller jobs in the toilet. He was courteous, friendly. Would recommend him and use his services again.
msh32 Posted on 05/07/2012 , work completed 05/07/2012
Which? Local Review
Customer Service
Quality
Value
Anthony recently serviced my Worcester 40CDi, newish, boiler. I found him through Which Local and he carried out the work in a clean, professional, knowledgeable and thorough manner. I will use him again to replace a large radiator in my lounge which has been leaking.
Green Fingers Posted on 16/06/2012 , work completed 16/06/2012
Which? Local Review
Customer Service
Quality
Value
I called Anthony about a problem with the upstairs shower, and he came early the next morning. He was on time, found and fixed the problem in a couple of minutes and charged a fair fee for the call out. Will be using him again for any future stuff.
jgtr Posted on 15/06/2012 , work completed 15/06/2012
Which? Local Review
Customer Service
Quality
Value
I used these plumbers to carryout some work to comply with Water Regulations. They were efficient, swift , professional and friendly.
nvb Posted on 03/06/2012 , work completed 03/06/2012
Which? Local Review
Customer Service
Quality
Value
Quick, effective and friendly. Came when he said he would (sooner than we expected) to install a new tap, move our washing machine connections, etc. We have to report that he got the latter back the wrong way round, but I'm sure he'd have rushed to correct it if I hadn't done it myself. Not cheap, but took much less time than we'd expected, so good value, and we'll certainly ask him again.
RKPar Posted on 21/05/2012 , work completed 21/05/2012
Which? Local Review
Customer Service
Quality
Value
I have used Tony for over 8 years now. It was by luck that I found out about him after British Gas had installed a Central heating system for my mother. The system caused problems within months of installation and none of the BG homecare engineers seemed willing or could solve the problem. Tony was due to refurbish my mother's bathroom and was thus able to get a closer look at their work. Pipes around the boiler had not been connected correctly by British Gas and were leaking. This caused damage to the kitchen ceiling. Tony also pointed out that British Gas had charged for work/materials not carried out which amounted to around £1500. This was a very stressful time for me so Tony prepared a report which I was able to submit to BG and claim for compensation and damages. Just last month their were new problems with the same system which BG homecare engineers didnt put right. Tony replaced pipework, replaced an insufficient immersion heater in the cylinder tank and power flushed the system. I cannot praise Tony enough. He is a honest, polite and hard working professional and I believe that his expertise in heating/boiler systems makes him one of the best in the field. Tony has also carried out other plumbing work for my family to a high standard. I only wish I had known about him earlier.
Norjan Posted on 04/05/2012 , work completed 04/05/2012
Which? Local Review
Customer Service
Quality
Value
I found Anthony of Bourne Plumbing and Heating on my 'Which Local' website. I chose him due to the amount of positive reviews regarding his work. I have to say I wasn't disappointed! It was discovered there was a fault with my existing central heating system and a leak on the boiler (past economical repair). Anthony turned up on time for the installation of my new boiler, he started work as agreed and left my house clean and tidy, with all in working order. I chose the Viessmann boiler on Anthony's recommendation and am very pleased with his choice. My central heating system has now been upgraded to current standards. I would definitely have no hesitation in recommending him not only on this site, but also to my friends and family as well.
W? member N132 Posted on 19/04/2012 , work completed 19/04/2012
Which? Local Review
Customer Service
Quality
Value
I rang Tony in a panic on a Saturday morning as we needed a gas fire to be removed to investigate ominous noises in the chimney.He re-assured me there could not be a gas leak and said he would fit in an early call on Monday morning. He came as arranged,removed the fire (behind which was a live pigeon!),then capped off the gas supply as requested.Everything was done quickly and efficiently, and after testing the gas supply to boiler and cooker, he unblocked a hob jet into the bargain.I have no hesitation in recommending him for courtesy and efficiency.
DANIEL GETHIN Posted on 04/04/2012 , work completed 04/04/2012
Which? Local Review
Customer Service
Quality
Value
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi Posted on 21/03/2012 , work completed 21/03/2012
Which? Local Review
Customer Service
Quality
Value
Contacted Tony about a faulty tap, which he came and fixed when he said he would. Whilst here he also replaced a cistern toilet handle, which I was having problems with when removing the old one. All in all excellent service, and explained what the problems were. Will definitely use again.
tony moors Posted on 17/02/2012 , work completed 17/02/2012
Which? Local Review
Customer Service
Quality
Value
I decided to try Bourne Plumbing after reading the good reviews and putting up with unreliable plumbers for the last few years. I organised a landlord's gas safety check with Anthony via email . He was right on time, tidy and polite - therefore no problem with him working in a premises with occupied tenants. He completed the work as expected for which I paid him. Within days, the invoice arrived in the post. Overall, very professional and will definitely use again.
londonkiwi Posted on 07/02/2012 , work completed 07/02/2012
Which? Local Review
Customer Service
Quality
Value
We have used Tony twice. The first time to fix a malfunctioning toilet, and the second to cap off a gas pipe while we were waiting for a new appliance to be delivered. On both occasions he came at the agreed time and at short notice. He was polite, efficient and tidy. We Would not hesitate to use him again and to recommend him to others.
BrendanC Posted on 02/02/2012 , work completed 02/02/2012
Which? Local Review
Customer Service
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I called Tony to fix a leak from the toilet overflow on behalf of my 83yr old mother who was worried that the pipes would freeze if the weather turned icy. Tony came at the agreed time, closed the water supply, removed and replaced the faulty parts and as requested put in a valve so that in future the water to the toilet can be turned off in the bathroom. Tony was polite, had listened to what I had told him over the phone and so had all the parts with him, got on with the job and fixed the problem. Mum's peace of mind restored, thank you.
Twoplanks Posted on 25/01/2012 , work completed 25/01/2012
Which? Local Review
Customer Service
Quality
Value
My tenant reported that the bathroom toilet was broken and leaking into the floor in early December. My letting agent sent their plumber around and he did a fix that did not resolve the problem. I then called in British Gas / Dynorod who did a similarly poor repair. Neither advised me of the full extent of the damage, which had permeated the floorboards by this time. With Christmas fast approaching and an increasingly agitated tenant I found Tony's details on Which Local. Once we established contact with the tenant Tony went to look at the problem and prepared a written quote within 24 hours to replace the loo, check the floorboards and replace the lino. Once I gave the go-ahead Tony arranged to carry out the repairs at the tenant's convenience and completed the work in good time for the Christmas break. I particularly liked the fact that Tony called when he said he would, kept me in the loop as the job progressed and completed the job on-time and within his quoted price. I will be calling Tony again and wouldn't hesitate to recommend his work.
Mr Woodstock Posted on 24/01/2012 , work completed 24/01/2012
Which? Local Review
Customer Service
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I received excellent service from Tony when I had to have some pipework done so that my gas could be turned back on again. A Vaillant engineer was 'fixing' a water leak in my boiler when he noticed a problem with the gas pipe and immediately switched off the gas. No heating, no hot water, no cooking, nobody to turn to. In a panic I turned to Which Local and saw the recommendations for Tony and I can say they are all spot on. He couldn't make it on the day but turned up at 07:30 the next morning, changed the pipe and turned on the gas. No fuss, no time wasting, no mess, he had all the tools and was very friendly. I also thought he was good value for what he charged. I would thoroughly recommend him.
Sumail Posted on 20/01/2012 , work completed 20/01/2012
Which? Local Review
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Tony is a star. I needed my boiler moving floors & replacing. Tony was one of a number of people I discussed the job with. Although he was not the cheapest he listened to what I wanted, presented me with a couple of options and make a recommendation. He started the job when agreed and kept me in the loop with regards to his progress on a daily basis. When leaving for the day he made the place in which he was working safe and cleaned up all the mess made. He is a professional and an all round nice person. I highly recommend him.
KimmeB Posted on 01/01/2012 , work completed 01/01/2012
Which? Local Review
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Came when he said he would to fix bathroom taps that had no water coming out. Job took about 25 min and I was charged his callout fee of £55 which seemed reasonable. Also gave some advice on our CH system as well. Overall friendly & helpful and would definitely use again.
jsg13 Posted on 28/12/2011 , work completed 28/12/2011
Which? Local Review
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Excellent service. Reliable on timing and telephoned when he said he would. He performed a power flush of our central heating system. He was very polite and prepared to answer the many questions that we asked about what he was doing and why. Maybe not the cheapest but fairly competitive pricing. Can't imagine Anthony letting anyone down.
Tricky Dicky Posted on 22/12/2011 , work completed 22/12/2011
Which? Local Review
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Anthony serviced my daughter's boiler in Edgware, replaced water pump, fitted new bathroom taps and waste. No mess, no fuss, no waffle. He is kind considerate and very helpful. We highly recommend him.
ESWYNKING Posted on 16/12/2011 , work completed 16/12/2011
Which? Local Review
Customer Service
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We found Anthony through "Which" to investigate and fix our gas leak and temporary stop the megaflow from leaking. Anthony came on time and fixed the gas leak, he was very effecient and ensured all the floorboards that he had to take off was fixed back and said he would be back to fix the megaflow leak once we had the part.
Anusha Rajiyah Posted on 02/12/2011 , work completed 02/12/2011
Which? Local Review
Customer Service
Quality
Value
Having picked out Bourne Plumbing, to replace my gas fired boiler, from Which Local recommendations, I was not disappointed. Anthony came on the agreed date and alloted time and set to removing my old boiler. With hardly a break, but numerous cups of tea, he worked from 8am until 7pm each day until the job was completed.Once finished everything was tidied up and the rubbish removed. The finished installation was more than satisfactory and I would have no hesitation in recommending him.
Silverdale2 Posted on 22/11/2011 , work completed 22/11/2011
Which? Local Review
Customer Service
Quality
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We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.
TonyOCL Posted on 14/11/2011 , work completed 14/11/2011
Which? Local Review
Customer Service
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Value
I needed to extend a gas pipe under the floor-boards. Tony was very prompt, had all the tools and parts required and undertook the work efficiently.
Roshan Posted on 18/10/2011 , work completed 18/10/2011
Which? Local Review
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Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.
Al E J Good Posted on 15/10/2011 , work completed 15/10/2011
Which? Local Review
Customer Service
Quality
Value
As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.
WJMc Posted on 13/10/2011 , work completed 13/10/2011
Which? Local Review
Customer Service
Quality
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I contacted Bourne Plumbing early this year to advise on a central heating system in which a new boiler was installed two years ago by a different plumber, and which since then had never worked reliably. Tony advised and quoted promptly for a powerflush. Because he was very busy with other work I had to wait several months for this to be done; however when he came he carried the work out fast and efficiently, and also reported on other aspects of the system which were probably contributing to its poor performance. He supplied a quote for remedial work, which I acccepted, and once again carried out the work courteously and efficiently. When the boiler still failed to work properly he came promptly and fitted a new part; when the problem recurred he came promptly, found and rectified a problem with the exterior pipework. Since then the system has been working fine. I found Tony courteous, efficient, knowledgeable, skilled and highly intelligent; he diagnosed and rectified a number of problems in a heating system originally installed over 30 years ago and modified several times since then. I would recommend him without reservation.
Legroux Posted on 05/10/2011 , work completed 05/10/2011
Which? Local Review
Customer Service
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I was a new customer to Anthony with central heating not working in February. Anthony arranged to come the same day and fixed the boiler problem at a reasonable charge. I happily recommend Anthony.
adrianvap Posted on 27/09/2011 , work completed 27/09/2011
Which? Local Review
Customer Service
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Tony is a real find. He replumbed our house which involved replacing all piping and radiators, moving the boiler, installing a megaflow system, taking pipes up into the attic to anticipate a future loft conversion and fitting a toilet, bath and shower. Although a big job Tony's estimate was reasonable and he stuck to it. He was very tidy and all work was done within the predicted timeframe. I've since had other workmen comment on the high quality of his work. Tony should be the first and only plumber you call.
GeorgeH79 Posted on 19/09/2011 , work completed 19/09/2011
Which? Local Review
Customer Service
Quality
Value
Bourne Plumbing provided us with a very prompt visit during which the nature of our problem was explained clearly to us and the first steps which we would need to take in order to resolve the problem. There was no charge for this advice and service. We were most impressed by this and will certainly use them again.
oxford Posted on 19/09/2011 , work completed 19/09/2011
Which? Local Review
Customer Service
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Value
Tony has done three bits of work for me now: servicing a boiler, fixing a problem with a toilet cistern, and replacing a central heating radiator valve. He carried out all these jobs extremely well and in a very fuss-free way. He will definitely be the first plumber I will call on future occasions.
judetheobscure Posted on 15/09/2011 , work completed 15/09/2011
Which? Local Review
Customer Service
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We used Bourne Plumbing & Heating twice in the last three months. We found Tony very good and thorough and would certainly use him again - not cheap but worth it.
speldhurst Posted on 24/08/2011 , work completed 24/08/2011
Which? Local Review
Customer Service
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Value
We have just had a new boiler installed, and were pleased with the advice and efficient work that we received from Bourne Plumbing. We were given plenty of support and patience during the process of considering what kind of system and boiler to have, changing from a conventional boiler and hot water tank, to a combi boiler. The boiler recommended and installed is a Veissmann, a German make that is not in the Which reviews, but has been strongly advised. The estimate given was very competitive, and cheaper than the national provider. We were very satisfied with the speed and professionalism of the work done over a period of 2 days, left with hot water overnight, and cleaning was done during and at the end of the job.
hking Posted on 29/07/2011 , work completed 29/07/2011
Which? Local Review
Customer Service
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Tony installed a Viessmann Combi boiler with a neww gas pipe. He worked consistently hard to produce a neat and professional standard. He was very helpful and I would highly recommend him,
Theresa Jane Posted on 22/07/2011 , work completed 22/07/2011
Which? Local Review
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can highly recommend Bourneplumbing. Service man arrived on time and gave an honest and fair assessment of the problem. Once a course of action was agreed, he set about his task in a fast and efficient manner. I also found him to be polite and straight forward.
PercyPigLover Posted on 16/06/2011 , work completed 16/06/2011
Which? Local Review
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Mr. Bourne arrived on time. He replaced three jammed shut off valves quickly and efficiently. The quality of his work is excellent. We had employed him before to repair a failed toilet cistern. I can thoroughly recommend him.
auscom Posted on 10/06/2011 , work completed 10/06/2011
Which? Local Review
Customer Service
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Value
Tony has been to our house twice, initially to diagnose and repair a problem with our gas central heating boiler, and secondly to replace a faulty valve on the system, install a new immersion heater and do a routine service on the boiler. On both occasions he has arrived promptly, carried out the work efficiently and been pleasant and courteous to deal with. Along with his many other customers, I can happily recommend him
gemife Posted on 06/06/2011 , work completed 06/06/2011
Which? Local Review
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Our old boiler was leaking and needed replacing and Tony of Bourne Plumbing and Heating came to our rescue. He installed a Viessmann 26 kw combination boiler, fitted a new flue and made good the outside wall. He turned up when he said he would and was polite, professional and efficient. Tony even took off the roof of our cat enclosure to fit the flue and replaced it afterwards. He used dust sheets, cleaned up after himself and took away all the rubbish. All this took place with the minimum fuss or disturbance. Not the cheapest, but would definitely use again.
margelo Posted on 01/06/2011 , work completed 01/06/2011
Which? Local Review
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I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.
Which? Trusted Traders Consumer Posted on 20/05/2011 , work completed 20/05/2011
Which? Local Review
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Boiler would not light up. Called Tony after reading the Which Local recommendations. Found him discreet, professionnal and reliable. No doubt in my mind that he his well skilled but I agree with other members I thought he was expensive. As others said, I do not know how much other pumbers would have charged for the same job though.
FPi Posted on 04/05/2011 , work completed 04/05/2011
Which? Local Review
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Tony came round one evening to look at a lavatory which wouldn't stop flushing. He turned off the water to the cistern, ordered a new valve and came back today to fit it. He was very efficient and came when he said he would. I am delighted to have found him via Which Local.
Philippa D Posted on 03/05/2011 , work completed 03/05/2011
Which? Local Review
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Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.
mikeash Posted on 18/04/2011 , work completed 18/04/2011
Which? Local Review
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Based on the large number of other favourable recommendations on this site, I called Tony this morning when I discovered I had no hot water and no idea what the problem was! Tony arranged to call after 5pm, which was very convenient as I work on the other side of London - so no time missed in order to sit in and wait. He came on time and fixed the problem (replaced a valve) then and there - so no delay while parts were sourced. He explained everything that he was doing and did as he promised. Although I have no alternate quotes for the work completed, I thought it was extremely good value for money, given his prompt response and the immediate result and of course, I now have my hot water restored! I would highly recommend him. Indeed, I have made arrangements for Tony to return to fix some other nagging plumbing issues which although not critical, I have every confidence he can assist with.
kxread Posted on 11/04/2011 , work completed 11/04/2011
Which? Local Review
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Tony came round to fix an old tap that had seized up. I had had another plumber round the previous week to do the same job and it had gone again after just a couple of days. Tony has got it working perfectly again and I would not hesitate to recommend his efficient and prompt service. I will certainly be using him again in the future.
Peter, Cheadle Posted on 23/03/2011 , work completed 23/03/2011
Which? Local Review
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New Boiler and hot water cylinder installed. Job very well done, always here when he said he would be and always picks up the phone if there are questions (which there always are when a new system is installed). The boiler which was recommended and installed was a "VIESSMANN" and we are very happy with it.
Ianleb Posted on 16/03/2011 , work completed 16/03/2011
Which? Local Review
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We needed a new toliet pan and Cistern installed, and once again we asked Tony to do the work, as we had used his services on installing a new central heating system. As on previous jobs, Tony was very professional and efficient, and totally reliable. We will be using his services again for future works, and would throughly recommend him.
stevenc Posted on 10/03/2011 , work completed 10/03/2011
Which? Local Review
Customer Service
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Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing Posted on 07/03/2011 , work completed 07/03/2011
Which? Local Review
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We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough Posted on 02/03/2011 , work completed 02/03/2011
Which? Local Review
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Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952 Posted on 24/02/2011 , work completed 24/02/2011
Which? Local Review
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Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.
propsman Posted on 19/02/2011 , work completed 19/02/2011
Which? Local Review
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Can only confirm everything reported in the above recommendations - Tony Bourne offers a great service. He's very professional, courteous, hard working and offers good advice. When our 15+ years old boiler died he even lent us a number of heaters to keep us going. He installed a Viessen replacement boiler and carried out a system flush - our heating and hot water now seem to work much better than before. Wouldn't hesitate to recommend him.
Hamowe Posted on 17/02/2011 , work completed 17/02/2011
Which? Local Review
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I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609 Posted on 15/02/2011 , work completed 15/02/2011
Which? Local Review
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Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar Posted on 14/02/2011 , work completed 14/02/2011
Which? Local Review
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I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years
Which? Trusted Traders Consumer Posted on 31/01/2011 , work completed 31/01/2011
Which? Local Review
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Tony installed a new viessmann boiler including a full system flush. Tony's service was prompt, professional and came in slightly under budget. I'd never heard of a viessman boiler before Tony recommended it, but I'm very pleased with the boiler as it is compact, efficient and very quiet. Tony displayed an excellent level of customer service, he explained all the costs in detail and left my home clean and tidy. I highly recommnend Bourne plumbing and viessmann boilers.
briansmiith Posted on 15/01/2011 , work completed 15/01/2011
Which? Local Review
Customer Service
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I found Bourne Plumbing through Which Local and was very happy with the service Anthony provided, he certainly lived up to expectations. He came promptly to have a look at the problems we had with two different boilers and was able to tell us straight away what the issues were, to fix one there and then and give us an accurate quote on what it would take to fix the other one. Once the parts had arrived, he was able to complete the work, giving us heating and hot water again. I would wholeheartedly recommend Anthony and Bourne Plumbing & Heating.
Katieo Posted on 10/01/2011 , work completed 10/01/2011
Which? Local Review
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I found Tony through Which Local when I needed a boiler service. He was able to come round a few days later and did the job within the hour, charging what I believe to be a fair rate (though I didn't get comparative quotes). He also gave me helpful advice on a couple of other plumbing issues while he was here. Tony is clearly someone who believes in doing a quality job and I would recommend him.
pumpkin1 Posted on 20/12/2010 , work completed 20/12/2010
Which? Local Review
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This is the most professional plumbing service I have come across for a long time - courteous, well organised, efficient, and they tidy up as they go along. The task was to overhaul my central heating system, instal a new boiler, adjust radiators fitting new thermostatic valves, and fit an air vent for a gas coal fire. I will certainly use them again.
Chiswickjh Posted on 09/12/2010 , work completed 09/12/2010
Which? Local Review
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The plumber replaced the taps on the bath. He did an excellent job. We would definitely recommend him. He gave us an appointment within 24 hours of calling, and he arrived on time.
Ealing UK Posted on 01/12/2010 , work completed 01/12/2010
Which? Local Review
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I found Tony through the Which? local and Gas safe web sites. He had a significant number of positive recommendations on the Which? website so I contacted him and arranged for him to call. He turned up on time and identified my heating and plumbing problems. A few days latter I received a detailed and type-written quote. After discussing the quote I arranged for him to carry out the work, which included replacing the boiler with a Viessman boiler with a 5 year guarantee, power flushing the system and installing a Magna Clean unit. He arrived as agreed and carried out the work in a professional manner leaving the house clean and tidy. I will definitely employ him again and recommend him to others.
rontaylor57 Posted on 21/11/2010 , work completed 21/11/2010
Which? Local Review
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Tony Bourne and his colleague installed a new Viessmann boiler with a 5 year guarantee, to replace an old and faulty boiler. A new kitchen is being installed and all Gas and Water pipework and Drainage needed to be Re-routed. Removal of all redundant pipe work and loft tanks. Tony and Co conducted themselves in a most professional and courteous manner at all times. A high degree of skill and competency was displayed throughout. They turned up on time as promised. We were most impressed with his service. We will be using Tony again when we have our Bathroom renovated in the new year.
stevenc Posted on 16/11/2010 , work completed 16/11/2010
Which? Local Review
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As I work full time I needed a good and efficient plumber to come at short notice at a time to suit me. Anthony came and did the work immediately and I am well satisfied with his work
pathetic Posted on 14/11/2010 , work completed 14/11/2010
Which? Local Review
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Very prompt service - arrived as promised within a couple of hours of my call for what wasn't even an emergency (slow draining kitchen sink). He had the problem solved in half an hour, friendly, polite and happy to offer advice.
Milhouse Posted on 14/11/2010 , work completed 14/11/2010
Which? Local Review
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We needed to refresh our central heating system by replacing some radiators and power flushing the rest. Tony provided good advice and submitted a detailed competitive quote. He completed the work efficiently and within the timescale. The central heating system now works better than ever. We would definitely use him again.
BandF Posted on 10/11/2010 , work completed 10/11/2010
Which? Local Review
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Very professional and reliable service. Plumbing problem was diagnosed quickly and fixed at a reasobale cost. Bourne Plumbing is now on my emergency contact list in case I have a future need for a plumber.
SSP Posted on 09/11/2010 , work completed 09/11/2010
Which? Local Review
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Anthony Sawczuk (Bourne plumbing & heating) replaced my old system boiler with a new combi Viessmann boiler. He did an excellent job, was very professional throughout and completed the whole job in 3 days. He also lent us some electric heaters whilst our old boiler was out of service. He recommended the Viessmann boiler, I hadn't heard of them but after talking to Anthony and doing my own research I agreed with his verdict; working very well so far and has better warranties than other brands I knew of. Overall, I highly recommend Anthony's work.æ
Gallagti Posted on 26/10/2010 , work completed 26/10/2010
Which? Local Review
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Tony Bournes from Bourne plumbing and heating services did a boiler service and a power flush to a really old and sludged up system for us this time around. Tony had a done a excellent job of a minor piece of work for us earlier - his punctuality, refined workmanship, adherence to details and honest attitude made us approach him again for this work. Once again all the above specific qualities shone through his work and he got the job accompolished in a very efficient and timely manner and the amont of sludge flushed out of the system was massive ! couldn't actually believe it. Will make use of his service again if need be (hope everything keeps chugging along meanwhile..)
jakkalonagolf Posted on 18/10/2010 , work completed 18/10/2010
Which? Local Review
Customer Service
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Good news people if you are looking for a prompt professional plumber Tony Bourne is the man to call. I got his number from which local, I phoned him and he was there he repaired my leaking pipe and also attended to some other minor repairs that i had on hold . He was tidy and clean and the bill was good value, important in these current times.
mazhiley Posted on 17/10/2010 , work completed 17/10/2010
Which? Local Review
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Anthony from Bourne Plumbing replaced my geriatric boiler and separate water heater with a new combi. The minute he submitted a quote I knew I was in the hands of a true professional - his quote was thorough, clear, efficient and articulate. The job took a day and a half with minimum disruption to me, the flat was always left clean, he showed up when he said he was going to show up, he's even mastered the art of email which is more than I can say for some other tradesmen I've had to deal with! I'd thoroughly recommend him for any of your heating installations.
rjneb2 Posted on 15/10/2010 , work completed 15/10/2010
Which? Local Review
Customer Service
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Anthony from Bourne Plumbing & Heating provided a professional service. He identified the plumbing problem we had quickly and arranged for it to be repaired without delay. He was polite at all times and left the premises neat and tidy.
SSP Posted on 13/10/2010 , work completed 13/10/2010
Which? Local Review
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As a first job for me Tony Bourne carried out an overdue service of my CH system including partly dismantling the boiler, replacing a radiator, changing defective valves etc, and during a further visit using his 'Power Flush' equipment to flush out sludge in the system. He arrived on time and worked efficiently, cleanly and quietly, keeping me informed of what he was doing. I found it difficult to get an accurate alternative quote but I am happy with his charges for the good service he provided.
Rogatom Posted on 11/10/2010 , work completed 11/10/2010
Which? Local Review
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Very good service and excellent advice. Changed bath shower tap and fitted new thermostat for walk in shower. Even went to shop to get new part when supplier sent wrong one.
JoJ Posted on 30/09/2010 , work completed 30/09/2010
Which? Local Review
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Tony lived up to his Which Local recommendations. We called him to fix a leak to our toilet. He responded very quickly, was highly professional and worked in a very clean and efficient way. We will certainly be putting his details on our pinboard.
Brox Posted on 04/09/2010 , work completed 04/09/2010
Which? Local Review
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Answered the call promptly and let me know the work and charges involved clearly. Was on time on the day of work; got on with the work straight away in very neat, organised manner. Was very consicious of leaving the place as neat and clean as possible from the very beginning. Finished the work efficiently in time (though I must say that the work was quite minor) and cleared all tools. Provided some general advice as well. Very very impressed - seemed knowledgable and honest. We'll definitely reccomend his services if at all needed.
jakkalonagolf Posted on 04/09/2010 , work completed 04/09/2010
Which? Local Review
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Gave number to my daughter who had just moved into a new flat in Brentford and wanted her washing machine moved. Turned up on time and did a very good job for her, would recommend him to anyone.
john whitton Posted on 31/08/2010 , work completed 31/08/2010
Which? Local Review
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Came same day to check leaking radiator and returned following day with new part as promised. Fitted and left rad in good working order. Reasonable rates, pleasant guy and he arrived when he said he would! Will definitely use again.
EalingJohn Posted on 04/08/2010 , work completed 04/08/2010
Which? Local Review
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had a problem with washing machine.within 15 minutes arrived and shortly after problem solved.mightily impressed and will definitely use again.
frankealing Posted on 22/07/2010 , work completed 22/07/2010
Which? Local Review
Customer Service
Quality
Value
Tony fixed our toilet cistern. Whilst doing it, he fixed two other problems with the toilet and only charged an extra £10. He made sure that he left the bathroom as clean as it was when he arrived. Overall an excellent job and we're going to have him back to install a new kitchen sink tap.
sggad Posted on 10/07/2010 , work completed 10/07/2010
Which? Local Review
Customer Service
Quality
Value
Tony has carried out several small plumbing jobs for us and has been excellent. He is polite, well presented, punctual, and cleans up after he has finished the work. I would definitely recommend him to anyone.
GC23 Posted on 05/07/2010 , work completed 05/07/2010
Which? Local Review
Customer Service
Quality
Value
Used Tony to mend a toilet cistern. I was impressed by his punctuality, standard of work and general professionalism. I would certainly use him again and would recommend him to anyone needing a plumber.
andrewh1032 Posted on 25/06/2010 , work completed 25/06/2010
Which? Local Review
Customer Service
Quality
Value
I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy Posted on 15/06/2010 , work completed 15/06/2010
Which? Local Review
Customer Service
Quality
Value
Selected Tony from the Which Local list when we needed several jobs done. He was very efficient from quote to delivery. Pleasant, punctual, tidy and a nice chap to boot. Would certainly use him again and can definitely recommend him.
JRISMAN Posted on 01/06/2010 , work completed 01/06/2010
Which? Local Review
Customer Service
Quality
Value
I selected Tony from the Which Local list as our toilet was blocked. I was very pleased when he arrived in about 10 minutes, and cleared the blockage in less than half an hour. He may not be the cheapest plumber around (I'm not up to date on their rates) but he was pleasant and professional and I'd use him again - I've also recommended him to friends.
Yvette Miller Posted on 24/05/2010 , work completed 24/05/2010
Which? Local Review
Customer Service
Quality
Value
Tony Bourne recently replaced our 25 year old CH boiler. He and his colleague arrived punctually and worked almost non-stop until 7.0p.m. the first day and completed the job the following day, including force flushing the system, installing new thermostat, thermionic valve, new header tank etc. The work was carried out with the minimum of disruption aad everything left clean & tidy afterwards. A nice touch was the loan of a pair of electric radiators, delivered the day the boiler failed. We found him under "Plumbers" but I feel he should also be listed here. Highly Recommended.
CCI Posted on 22/05/2010 , work completed 22/05/2010
Which? Local Review
Customer Service
Quality
Value
Tony was very efficient at replacing the sink waste and making alterations to secure the kitchen mixer tap. He didn't replace an outside tas as requested because I thought it was broken, but instead tightened it which did the job. I would definitely call him again.
varsha Posted on 22/04/2010 , work completed 22/04/2010
Which? Local Review
Customer Service
Quality
Value
Called Tony late afternoon - he was able to come round that evening which suited my availability. He was punctual and got the job done quickly and efficiently (a leaking tap). He explained what he was doing and alerted us to the fact that because of the design of the tap the same problem was likely to happen again. Would use him again and have recommended him to friends.
shanders Posted on 22/04/2010 , work completed 22/04/2010
Which? Local Review
Customer Service
Quality
Value
Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG Posted on 21/04/2010 , work completed 21/04/2010
Which? Local Review
Customer Service
Quality
Value
Extremely helpful and competent plumber - put right several seized up stopcocks, replacing them with efficient modern fixtures. Also cut out and replaced a leaking length of piping. Cleared up nicely afterwards too. Seemed a little expensive - but I have no benchmark for what plumbers cost these days. Well worth it for the peace of mind of a job well done.
Stephy Posted on 14/04/2010 , work completed 14/04/2010
Which? Local Review
Customer Service
Quality
Value
Very good service from Tony, arrived within the hour, and made a fast professional job repairing a serious leak in the toilet
cbspeed Posted on 14/04/2010 , work completed 14/04/2010
Which? Local Review
Customer Service
Quality
Value
Very good service, will use him again and already reccomended to my next door neighbour. Very tidy too, which helps
cavapaolo Posted on 29/03/2010 , work completed 29/03/2010
Which? Local Review
Customer Service
Quality
Value
He was recommend by a friend, and although the jobs were outside of his usual working area he was happy to travel. I have several properties so have had a fair bit of work for him including the installation of a new gas boiler, repairs to shower and bath taps plus servicing of boilers and other gas units including fires. I have always found his work of a high standard, he clears up afterwards and arrives when you expect him to. Highly recommended
JRicher Posted on 26/03/2010 , work completed 26/03/2010
Which? Local Review
Customer Service
Quality
Value
Tony repaired a section of soilpipe that was leaking onto our flat roof. While he was here, we also asked him to remove an old fluepipe from the wall above the flat roof and to replace a leaking garden tap with a new one. Tony was very professional and a pleasure to deal with. He carried out the work quickly and effectively, implementing a better solution for the soilpipe than had been in place previously. We would happily use his services again.
peggie jo Posted on 19/03/2010 , work completed 19/03/2010
Which? Local Review
Customer Service
Quality
Value
Thumbs up to Tony who sourced a new kitchen tap for me and fitted it. He did a great job, and was quick to respond to my emails. I will definitely use him again.
AngloSaxon Posted on 17/02/2010 , work completed 17/02/2010
Which? Local Review
Customer Service
Quality
Value
I needed a kitchen tap changing - Tony was punctual and thorough and did a quality job. Hourly rate is on the high side though.
MarkHutchinson Posted on 07/02/2010 , work completed 07/02/2010
Which? Local Review
Customer Service
Quality
Value
He has done quite a lot of work for me - put in a new boiler, cleaned out the central heating system, put a new valve on radiator in the bathroom. Very satisfactorily. He turns up on time. I've been using him for at least fifteen years.
Which? Trusted Traders Consumer Posted on 14/07/2009 , work completed 14/07/2009