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Trusted Traders

Bourne Plumbing & Heating

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4.9

490 Reviews

About

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

4.9
490 reviews
Customer Service
4.9
Quality
5.0
Value
4.7
Sort by
Excellent work
Customer Service
Quality
Value
After a poor installation of our previous boiler 11 years ago and a sub-standard annual service contract, both from British Gas, we used Bourne Plumbing & Heating for the first time to replace our gas boiler & upgrade our system to meet current standards. On Anthony’s recommendation we chose a Viessmann Vitodens 100-W compact condensing boiler. A power flush to the system was required. We were surprised at the amount of debris & sludge that had accumulated in our system. Anthony’s work exceeded all our expectations. He is extremely professional and takes the time to explain clearly all stages of the job. He is punctual, courteous, clean & tidy. The price was excellent value. We have no hesitation in recommending him (indeed, we have already done so twice, since he completed our job). We will definitely use him again.
Peggy in Greater London Posted on 23/10/2020 , work completed 14/10/2020
Replacing boiler with a VIESSMANN Vitodens 100-W 26KW System and adjusting and improving the existing system.
Customer Service
Quality
Value
Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.
Customer in Greater London Posted on 19/10/2020 , work completed 05/08/2020
Efficient and quick
Customer Service
Quality
Value
Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.
Richard in Greater London Posted on 11/09/2020 , work completed 09/09/2020
Quick and effective
Customer Service
Quality
Value
A toilet cistern had sprung a leak from its water input. We had turned off its supply and drained it, so we were not an emergency, but Anthony came the same day, and did an excellent job. Previous work by a plumber we will not name had left the cistern with a very slow leak (from a different place) despite much tightening, necessitating keeping a drip tray in place. Anthony removed the cistern, replaced all the innards, which were found to have been incorrectly sealed and were spoilt, and fitted a new supply feeder pipe and tap; he clearly keeps a stock of routine parts in his van. We now have a cistern which is drip-free and works better than before. He was totally professional, showed us clearly why the replacement parts were needed, left no mess, and inspired confidence. His bill came to just under what we had expected. I hope we don't need a plumber again soon, but when we do he will be the first we approach.
Customer in Greater London Posted on 04/09/2020 , work completed 02/09/2020
Great Job
Customer Service
Quality
Value
Excellent service on my Worcester boiler, un-touched for 5 years! Explained clearly what was required and advised on future pressure maintenance. Place left clean and tidy. Would highly recommend.
Customer in Greater London Posted on 02/09/2020 , work completed 27/06/2020
Honest, fast and efficient.
Customer Service
Quality
Value
Responded promptly to my request fixed my problem fast and efficiently. Very reliable and experienced adhering to guidelines. Would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 10/08/2020 , work completed 10/08/2020
Experienced and Efficient
Customer Service
Quality
Value
Anthony replaced toilet cistern for me which was enclosed in a vanity unit and difficult to access. He carefully explained the options to me and introduced a carpenter to make good the unit after he had to dismantle part of it. He worked quickly and tidily and the result was better than the original.
Customer in Greater London Posted on 28/07/2020 , work completed 25/07/2020
Tony Bourne
Customer Service
Quality
Value
I enlisted the help of Tony Bourne to deal with a leaking pipe in my bathroom. Despite huge demand on his time from other assignments, Tony came within an hour to deal with the problem. As usual, he carried out the work to my complete satisfaction. Mercifully, I have not had to call upon his services frequently but he has always responded quickly and effectively. His excellent reputation goes before him and I have nothing but praise for his professionalism.
Customer in Greater London Posted on 05/07/2020 , work completed 29/06/2020
Can’t recommend highly enough
Customer Service
Quality
Value
Had a recommendation from a friend when we were looking for someone to re-jig our bathroom quickly as my husband had been diagnosed with cancer -and was not disappointed. He created a fantastic walk in shower for us which is a joy to use. I will certainly use his services again. Professional and a pleasure to have working in the house.
Customer in Greater London Posted on 02/07/2020 , work completed 19/06/2020
Blocked sinks
Customer Service
Quality
Value
I called Anthony for two blocked sinks based upon his trusted trader status and was not disappointed. He was very prompt, reliable and professional in his communication and had someone onsite within a few hours of my call. One of the blockages was quite deep, way past the trap yet both sinks were unblocked efficiently with no fuss. I will definitely be using his services again and would highly recommend him based upon this first experience.
Customer in Greater London Posted on 30/06/2020 , work completed 10/06/2020
Kitchen plumbing
Customer Service
Quality
Value
Showed up exactly when he said he would to fix an on-going problem with plumbing in the kitchen. Diagnosed the problem immediately (the original plumbing was a mess of pipes going in all directions), had the spares in his van, and sorted it out to an excellent standard for a reasonable price. There have been no problems since and I am very satisfied. Furthermore, how nice to have a polite and courteous tradesman...
Customer in Greater London Posted on 29/06/2020 , work completed 10/04/2020
Professionalism, Punctuality, Quality, Responsiveness, Value
Customer Service
Quality
Value
Tony supplied and installed our under sink water heater at my workplace. I found Tony to be very knowledgeable, professional, trustworthy and methodical in his work. He gave several options and explained the pros and cons of each. I have since asked Tony to complete several other jobs and would highly recommend to anyone.
Customer in Greater London Posted on 17/06/2020 , work completed 05/03/2020
Viessmann boiler installed
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler and radiators. The work was of a high standard and both the boiler and radiators are working well. Anthony deserves his many recommendations as he is always professional, on time, and tidy, in everything that he does.
Customer in Greater London Posted on 26/05/2020 , work completed 18/05/2020
Highly recommended
Customer Service
Quality
Value
Anthony was prompt, efficient and he did an excellent job- I'd have no hesitation in recommending him to others.
Customer in W3 Posted on 20/05/2020 , work completed 14/04/2020
efficient and polite
Customer Service
Quality
Value
Mr Bourne was responsive, friendly and came quickly to fix my kitchen tap without mess or fuss. I will definitely use him again and recommend his services to others. His price was also good.
Customer in Greater London Posted on 20/05/2020 , work completed 20/05/2020
My review
Customer Service
Quality
Value
We had a damp patch in the concrete floor of our cloakroom. Anthony neatly dug out the floor and exposed the piping, and after discussing our options with us, he capped off the faulty piping. The work was completed quickly and without any mess. We would recommend him!
Customer in Greater London Posted on 19/05/2020 , work completed 12/05/2020
Honest, reliable and efficient
Customer Service
Quality
Value
Very good, honest and reliable experienced company. Even in these difficult circumstances arrived on time, fully prepared to adhere to guidelines. Very neat big job completed and my flat left clean and tidy. Have used them for sometime and would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 24/04/2020 , work completed 20/04/2020
Reliable and helpful
Customer Service
Quality
Value
Bourne plumbing and heating came to my property to move a radiator. The work was completed quickly and to a high quality. Anthony himself was helpful and advised me on the appropriate size and type of radiator we needed. On a personal level Anthony was friendly and professional. I would highly recommend him to all my friends and family.
Customer in Greater London Posted on 16/04/2020 , work completed 28/02/2020
Installation of a new Viessmann boiler and system up-grade
Customer Service
Quality
Value
I have used Anthony on many occasions in the past (he re-fitted my bathroom last year) and, when my old central heating system ceased to function in February, I contacted him again for his assistance. His service is always prompt, reliable and highly efficient. He explained to me what he was going to do before commencing the work and provided an acceptable estimate. Eminently trustworthy, he completed the work whilst I was away from my flat and met me when I had returned to explain the Viessmann central heating system to me in detail. He always leaves my flat clean and tidy after the work has been completed. I have no hesitation in recommending Anthony to anybody who is seeking a thoroughly professional, personable and efficient plumber.
Customer in Rutland Posted on 30/03/2020 , work completed 23/03/2020
Installation and service of Viessmann boiler
Customer Service
Quality
Value
Excellent service and quality of work on a Viessmann boiler - arrived on time, polite and courteous.
Customer in Greater London Posted on 26/03/2020 , work completed 06/03/2020
Reliable and quick
Customer Service
Quality
Value
Anthony has been very helpful repositioning our boiler that was badly installed by another company. He is always very prompt, professional and does an excellent job.
Customer in Greater London Posted on 19/03/2020 , work completed 19/03/2020
Fitting a new monobloc kitchen tap.
Customer Service
Quality
Value
The job proved to be a particular complicated task since the rust under the old tap made it impossible to extract without risk of damage to the black kitchen sink. The plumber (Anthony Sawczuk) was able to complete the task with little obvious damage. He was utterly professional, explaining the options quite clearly once he had inspected the work to be done. He is punctual, polite and we would recommend him to anyone looking for a trustworthy, highly competent plumber.
Arwel & Danielle Griffiths Posted on 02/03/2020 , work completed 02/03/2020
Excellent boiler replacement
Customer Service
Quality
Value
I asked Bourne Plumbing to service my 45-year old heating boiler. On starting the job a fault was identified which could not be rectified as the faulty part was now obsolete. Anthony advised that continued use of the boiler was dangerous. He therefore fitted a new boiler with the minimum of delay after I had accepted his very detailed estimate I was greatly impressed with Anthony's approach to the work. Clearly an expert, he was thorough, quick, clean and willingly answered my queries which arose during the course of the project. All the work detailed in the estimate was carried out punctiliously: and an unexpected emergency that arose was handled with impressive aplomb. Anthony is very professional in his work and does an excellent job. I would certainly use his services again.
Customer in Greater London Posted on 29/02/2020 , work completed 27/02/2020
Good service, excellent work. Clean and quick.
Customer Service
Quality
Value
New Viessmann boiler installation. I have known Anthony for some years and he has always given good advice, and provided an excellent and fast service. He replaced my old boiler and fitted a new one in a very tight space. Worked hard and tidily, accomplishing the job in one day. Cleaned up afterwards, and the price was very agreeable. Delighted with the new boiler and after-service. My personal impression of Anthony is that he is honest, hard-working and very personable. Highly recommended!
Customer in Greater London Posted on 10/01/2020 , work completed 23/10/2019
Prompt service and excellent work
Customer Service
Quality
Value
I have used Anthony before and he has always done excellent work and been helpful and prompt in his response. On Sunday I found that my boiler was leaking and so I called Anthony and he came promptly the next morning. He identified the problem which was a leak in the plastic diverter valve, ordered the replacement part and then fitted it the next morning. He also provided good advice on using the boiler in the short interim between his ordering the valve and fitting it and on ensuring that the water pressure level was not too high. He is always helpful and polite and takes pride in his work. I always feel confident that he will provide me with a highly professional service and he also responds quickly to calls and understands the importance of clear and regular communication.
Customer in Greater London Posted on 15/11/2019 , work completed 12/11/2019
Replacement condensing boiler installation
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating to service our boiler for a number of years. Our boiler recently failed and at short notice Bourne Heating provided a quotation and installed a Viessmann gas condensing boiler. We were impressed with the speed of response, quality of installation and helpful approach provided. There were no hidden extra costs and we are very happy with the installation.
Chris in Greater London Posted on 12/11/2019 , work completed 23/09/2019
Excellent work highly recommended
Customer Service
Quality
Value
I found Anthony through the reviews on Which. I was having problems with my existing boiler which had been fitted some 14 years ago. He responded promptly to my request for a visit, after inspection it was clear the boiler needed to be replaced and suggested a Viessmann boiler. The replacement process went smoothly; the work was carried out in an efficient and professional manner. Very pleased with the outcome the boiler seems very efficient a great job. Highly recommended.
Customer in Greater London Posted on 12/11/2019 , work completed 04/11/2019
Tidy Tony
Customer Service
Quality
Value
Maybe you know that sinking feeling when you think the old boiler won't last another winter and you just dread the thought of all the upheaval of getting a new one. This had been the worry for us for a few years until we experienced the first-rate work of Bourne Plumbing. We were impressed by the neat and tidy workmanship when Tony successfully sourced and fitted a new hob. He suggested a Viessmann boiler and though the name was new to us we went ahead and are very pleased with his work, punctuality, tidiness, explanations etc.
Customer in Greater London Posted on 29/10/2019 , work completed 07/06/2019
New heating system - Highly recommend.
Customer Service
Quality
Value
We had been recommended Anthony and contacted him to fit a new heating system and install a Viessmann boiler as part of our house renovation. We were really impressed with his work and his high standards. Helpfully, he was also available during and after the work, in the evenings and at weekends, with any questions or queries we had. Would highly recommend.
Customer in Greater London Posted on 28/10/2019 , work completed 31/07/2019
Excellent service
Customer Service
Quality
Value
Anthony provided an annual service for the Viesseman boiler he installed last year. As always he was very efficient, punctual, clean and tidy and charged the agreed price. We always use Bourne Plumbing & Heating for all our plumbing needs and can thoroughly recommend them.
Customer in Greater London Posted on 28/10/2019 , work completed 07/08/2019
Fix shower leak, install shower, install sink taps.
Customer Service
Quality
Value
Great work. Great advice. Professionally done. Very polite. Good choice on shower and taps after listening to what was required.
Customer in Greater London Posted on 26/10/2019 , work completed 25/10/2019
Excellent
Customer Service
Quality
Value
Probably the best plumber we've ever used in terms of quality of work. Great care was taken with the elements and quality of the installation and we were consulted on every step and then trained at the end. Of course, such quality takes longer and so this is not the cheapest service. But it's well worth it. We were advised to install a Viessmann boiler which so far, works perfectly.
Customer in Greater London Posted on 26/10/2019 , work completed 17/10/2019
Very good work, fast and clean.
Customer Service
Quality
Value
I needed removal of totally coroded waste disposal which stopped working, not replacing it, and turning the sink into functional sink. Anthony Sawczuk performed the job efficiently, quickly and very well. The kitchen remained clean, there was no water anywhere and the sink functions well with a new plug which was provided by him. He worked for about an hour and a half - seemed to me very efficient. The cost was reasonable. Would use him again and recommend him.
Customer in Greater London Posted on 16/10/2019 , work completed 10/10/2019
Great Service
Customer Service
Quality
Value
I discovered a gas leak one evening at 6pm and my gas supply had to be shut off, leaving me without heating or hot water. Bourne Plumbing and Heating was recommended to me. I rang and got Tony, who to my great relief, was able to come first thing the next morning. He gave me advice about the necessary repair, but for my own peace of mind, I asked him to install a new gas supply pipe from meter to boiler. Tony had all the necessary materials on the van and completed the work within a few hours. He was fast, efficient, clean and tidy in my home. He explained what he was doing and why, reassuring me all safety checks had been done. I have no hesitation in recommending Bourne Plumbing and Heating.
Customer in Greater London Posted on 20/06/2019 , work completed 24/05/2019
Very quick service
Customer Service
Quality
Value
A routine gas safety inspection turned up a slow gas leak and the gas supply was capped, leaving me without heating and hot water. I rang Anthony Sawczuk at Bourne and explained the situation. He was able to come the next morning, installed a new gas pipe between meter and boiler, and provided a new gas safety certificate. What more can you ask? Well done!
Customer in Greater London Posted on 05/05/2019 , work completed 03/04/2019
Great Job
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, new pump, new piping and power flushed the system through. Always turned up at time arranged and worked a full day. Proved to be extremely reliable and trustworthy - we were happy to trust him with keys when we weren't there. Also, left the house in a clean state every evening. Would unreservedly recommend.
Customer in Greater London Posted on 30/04/2019 , work completed 18/04/2017
The charge was reasonable and the customer service was excellent.
Customer Service
Quality
Value
My flat sprung a leak during the Bank Holiday. Bourne Plumbing came out and dealt with the issue extremely promptly much to our relief! I feel they went above and beyond what I would have expected - by addressing another issue that was also there. They were also very polite and professional from start to finish. The charge was reasonable and the customer service was excellent. I intend to use this service again for plumbing needs. Many thanks for an excellent job.
Customer in Greater London Posted on 28/04/2019 , work completed 19/04/2019
Lovely
Customer Service
Quality
Value
Excellent, leaves everything clean, lovely person, carries on working, doesnt stop,
Posted on 25/04/2019 , work completed 25/04/2019
Extremely efficient
Customer Service
Quality
Value
I called Antony at 8 PM as i did not have any water. At 9:00PM was at home and at 9:10 the problem was fixed. Another plumber working on another flat has cut my water. Antony is extremely efficient and not too expensive for out of hour work.
Customer in Greater London Posted on 23/04/2019 , work completed 23/04/2019
Efficient & Prompt Service
Customer Service
Quality
Value
Anthony replaced our boiler and power flushed the system. He also fixed the overflow from the hot water cylinder which had overflowed for 7 years! He sorted all our problems from the previous unreliable plumber. Anthony is very efficient and prompt and even helps with keeping customer paperwork in order.
Customer in Greater London Posted on 16/04/2019 , work completed 10/12/2018
Great work
Customer Service
Quality
Value
Very competent and professional - replaced thermostat and valves in central heating/hot water systems. Knowledgeable, reliable and prompt.
Customer in Greater London Posted on 07/04/2019 , work completed 05/04/2019
Highly recommended
Customer Service
Quality
Value
Highly reliable and trustworthy professional. Unlike many other tradesmen Anthony will answer your call and give immediate advice. He refurbished our Gas CH after our boiler was condemned with an excellent and efficient service.
Customer in Greater London Posted on 04/04/2019 , work completed 04/04/2019
Great work
Customer Service
Quality
Value
Anthony replaced valves to a vertical radiator, having to drain the system and fiddle w a tight fitting. He was timely, patently experienced and skilled, plus tidy. I recommend him and hope to engage him for future work.
Customer in Greater London Posted on 28/03/2019 , work completed 19/03/2019
Installation of new boiler
Customer Service
Quality
Value
Installation of new Weismann which was carried out efficiently and explained throughout the whole operation by Anthony. The work was completed according to schedule and within the budget. Throughout the period of work, Anthony’s approach was professional, friendly and obliging with any queries we had. We are very satisfied with the installation of the boiler and the efficient function of it. We would recommend Bourne Plumbing for successful plumbing work.
Customer in Greater London Posted on 28/03/2019 , work completed 28/03/2019
A Great Plumber
Customer Service
Quality
Value
My boiler stopped working on one of the coldest days this year and I found Bourne Plumbing & Heating on Which Trusted Trader site. I telephoned at 8.30 am and Anthony came to inspect my 14 year old system at 9am and we discussed repairing or replacing. He promised to deliver a quote by the evening. Since I had no other means of heating he offered to purchase heaters of my choice and they arrived within the hour. A quote arrived that evening and I accepted next day and 2 working days later Anthony arrived with a Viessmann Vitodens 100 boiler, a Magna-Clean filtration unit and 12 thermostatic radiator valves plus dust sheets and a hoover. The work took 3 days plus a 1-day Power Flush during the next l4 days. There were no unforeseen extras and the work was carried out in a most efficient and professional manner and I would not hesitate to recommend Anthony.
Customer in Greater London Posted on 05/03/2019 , work completed 17/01/2019
Excellent in every respect
Customer Service
Quality
Value
Anthony and his team were marvellous, put to rights an elderly ladies heating etc which 2 sets of so called plumbers had wreaked ! 10 out of 10 ! I own a care agency and will now be only using him for repairs in my Clients houses ! His team are great as well , needed a new ceiling due to water leaks and Anthony arranged repairs , if you want a Truly Trusted Plumber look no further than Bourne Plumbing
Customer in Greater London Posted on 13/02/2019 , work completed 08/02/2019
Excellent work
Customer Service
Quality
Value
New boiler fitted, and radiators cleaned and flushed and gas fire serviced
Coral Posted on 30/01/2019 , work completed 30/01/2019
Great work, came out quickly
Customer Service
Quality
Value
Anthony came over within hours of my calling him, identified the problem quickly (a leak at the base of the toilet) and fixed it straight away. Also gave good advice on other unrelated queries. I found him through Which and this directory has been very useful for tradesmen. I'd definitely use him again.
Customer in Greater London Posted on 24/01/2019 , work completed 09/01/2019
My Review
Customer Service
Quality
Value
Replacement of faulty parts on an unvented hot water cylinder, replacing expansion vessel incorrectly installed on pipe work, combination inlet valve and TPRV. Removed existing incorrect 22mm gate valve on mains water supply to unit as it did not shut off fully. Cut out sections of pipe work and recorrect as necessary. Supplied and fitted a 22mm Adey Pro2 magnaClean unit, SpiroVent RV2 and SpiroTop unit to central heating system pipe work as recommended. Repairs to towel rail and kitchen sink tap
Nicola Posted on 10/01/2019 , work completed 10/01/2019
Recent Experience
Customer Service
Quality
Value
Contacted Bourne Plumbing in the lead-up to Christmas (was recommended to me by a work colleague who also lives in Wembley) with three issues concerning a bathroom tap, bedroom radiator and attic overflow which was overflowing! Anthony was upfront and honest, couldn’t get over for at least a few days due to volume of work and we agreed a date. He arrived on the day with all the necessary tools/parts. Talked through what needed to be done and set about fixing all three problems. Very open/honest and easy to communicate with. I will certainly re-contact for any future plumbing issues and happy to recommend him to others. He supplied a quick and professional service.
Ally (Wembley) Posted on 17/12/2018 , work completed 17/12/2018
Great Service
Customer Service
Quality
Value
New bolter installed and flushed system. Super efficienct reliable and trustworthy. Gladly and a premium for a premium and professional service.
BSTEWART Posted on 11/12/2018 , work completed 11/12/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Very happy with the prompt and efficient service from Anthony. After my old boiler failed, he installed a new Viessmann boiler within 24 hours with no fuss, clearing-up after the work. Returned a few days later to power-flush the system. I got the impression of a thoroughly professional, diligent and effective worker - please keep him topped-up with cups of tea! I'm happy to recommend Bourne Plumbing and Heating.
Rob C Posted on 10/12/2018 , work completed 10/12/2018
All sorted :)
Customer Service
Quality
Value
Viessman boiler installation and power flush, toilet leak, shower temperature control and central heating valve all sorted by Anthony. Our central heating has never been so effective - wonderful.
Rachel Posted on 19/11/2018 , work completed 19/11/2018
Our go-to plumber!
Customer Service
Quality
Value
We have used Tony at Bourne Plumbing over the last 13 years. He is reliable, honest and gets the job done correctly the first time, every time.
Sixpackchick Posted on 15/11/2018 , work completed 15/11/2018
Sound professional service
Customer Service
Quality
Value
Anthony was professional in the way he went about the job and was clear on the estimated costs. Very happy with the service I received and would happily recommend Anthony.
Damien_W7 Posted on 13/11/2018 , work completed 13/11/2018
My Review
Customer Service
Quality
Value
Anthony did an overhaul of our ailing central heating, including the install of a Power Flush system. He also serviced the gas boiler and replaced a faulty shower mixer unit. And he replaced a leaking toilet cistern. The works were undertaken at intervals over several days; he always kept agreed times and kept us informed of progress - the shower mixer was a more difficult issue than expected but Anthony worked through it within the original estimate, despite some extra time required on his part. On each occasion he kept the working area tidy and cleaned up perfectly.
Martin & Debbie Posted on 03/11/2018 , work completed 03/11/2018
Great work by Bourne Heating
Customer Service
Quality
Value
I am happy to add my recommendation to those already posted here. I had a problem with my central heating - cold radiators despite the boiler and pump appearing to work properly. This issue baffled Putney Plumbers and Swale Heating both of which made multiple visits with at least 7 different plumbers all of whom failed to fix the problem despite two changes of pump and a power flush. I contacted Anthony of Bourne Heating whose name I got from Which Trusted Traders. He recommended reconfiguration of the pipework around the pump and hot water cylinder and immediately discovered a complete blockage in one of the pipes. The pump had been trying to force water through a blocked pipe - thats why they were wearing out and having to be replaced. Once Anthony had fitted new pipework and a new pump the central heating was as good as new. He returned a fortnight later to do a proper power flush the earlier one by Putney Plumbers did nothing at all. He also did a couple of other plumbing jobs while he was here - new outside tap and replacement ballcock on cold tank. The bill for all this work was close to 2000 but this was proportionate to the materials used and time taken. I had previously paid out similar amounts for work which failed to solve the problem. I would be happy to use Anthony again and recommend him highly.
Peter, Which Reviewer Posted on 16/10/2018 , work completed 16/10/2018
Highly recommend Bourne Plumbing and Heating
Customer Service
Quality
Value
My toilet was leaking and needed to be completely removed from the wall to fix. Anthony did an excellent job of removing it, fixing the leak and fitting it back into position securely. This was a big job that took several hours. I'm very happy with his work and he left everything clean when he left. I'm happy to recommend Bourne Plumbing and Heating to everyone. I have used them before and they are always reliable, do excellent work and charge fairly. You can call them out with confidence to know the work will be carried out to a very high standard for an excellent price.
Which? Trusted Traders Consumer Posted on 30/08/2018 , work completed 30/08/2018
Professional, diligent, conscientious service.
Customer Service
Quality
Value
Installation of new Viessmann combination boiler CH conventional and WarmUp wet underfloor systems
T&T, . Posted on 15/08/2018 , work completed 15/08/2018
Excellent reliable service
Customer Service
Quality
Value
Had an emergency when kitchen pipe started leaking into flat below. Water pipe was found to be embedded in concrete. Bourne Plumbing dealt with this quickly and efficiently. Subsequently had new kitchen installed and Bourne Plumbing completed all the pipework. Company is reliable and do an excellent job.
Which? Trusted Traders Consumer Posted on 03/08/2018 , work completed 03/08/2018
A trusted workman
Customer Service
Quality
Value
A complete central heating system. There was no central heating in the house before. Anthony was a superb workman, he was clean and tidy and always aware of my needs while living in the house while floorboards were up and rooms disrupted. I had complete confidence in leaving him in my house if I had to go out.
Which? Trusted Traders Consumer Posted on 11/07/2018 , work completed 11/07/2018
Another satisfied customer
Customer Service
Quality
Value
Replacement of Hot water/central heating boiler. It was a complex job adapting the old plumbing for the replacement boiler. Bourne Plumbing made an excellent job of the change over and the new equipment fits in well with the general design of the kitchen and is working well
peter, . Posted on 14/06/2018 , work completed 14/06/2018
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Ron Thompson, . Posted on 14/06/2018 , work completed 14/06/2018
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Douglas Vickers, . Posted on 14/06/2018 , work completed 14/06/2018
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Bornemissza, . Posted on 14/06/2018 , work completed 14/06/2018
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Malcolm Pocock, . Posted on 14/06/2018 , work completed 14/06/2018
The review is self explanatory
Customer Service
Quality
Value
I first came across Mr Sawczuk of Bourne Heating and Plumbing when I bought my house 30 years ago. He carried out major re-plumbing of the house and I am pleased to say that his work has stood the test of time. He recently repaired a shower mixer, and a faulty toilet cistern and upgraded several gate vales and stop cocks. He arrived when he said he would, and did the work in a day. While he is not the cheapest plumber around, His work is of high quality and I would have no hesitation in recommending him.
Which? Trusted Traders Consumer Posted on 10/06/2018 , work completed 10/06/2018
Very satisfied customer
Customer Service
Quality
Value
Had a new boiler installed. Very pleased with the work done. Workmanship was outstanding. Got the job done quickly left no mess behind. Heating hot water working great. Not had any problems. Would highly recommend this company.
Lou123, Which Reviewer Posted on 05/06/2018 , work completed 05/06/2018
Bourne plumbing and heating
Customer Service
Quality
Value
Anthony serviced our Viessmann boiler. He was able to attend on the same day that we contacted him and was pleasant and efficient in his work (which was also reasonably priced). We would definitely use him again for plumbing or gas work!
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Excellent professional and customer service provided on budget
Customer Service
Quality
Value
Re-plumbing existing bathroom; including removal bath and replacement with glazed shower cubicle, new toilet (including new soil pipe) and new washbasin and vanity unit.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
Bourne Plumbing and Heating
Customer Service
Quality
Value
Viessmann boiler fitted. Excellent service provided
Which? Trusted Traders Consumer Posted on 04/04/2018 , work completed 04/04/2018
Another successful assignment undertaken for us by Bourne Plumbing
Customer Service
Quality
Value
1) Bourne Plumbing attended to identify cause of a leak that was causing mains fuses to trip and to remedy it.. Rapidly diagnosed the problem and provided a reliable temporary solution 2) Bourne Plumbing returned subsequently by appointment to replace a leaking motorised valve and various expired accessories of a MegaFlow hot water cylinder. Serviced our existing 10-year-old Worcester-Bosch boiler, but found that it could not be brought within acceptable emission limits without substantial, expensive and ultimately speculative work. Advised boiler replacement with a Viessmann Vitodens 100-W compact 35KW wall-hung boiler and the likely cost, including upgraded de-aeration, filtering and flue systems. Agreed in principle to go ahead, so we were provided promptly with a detailed written quotation, which we accepted. As the existing boiler could not be used safely we relied an an Immersion heater and Bourne Plumbing kindly lent us 5 virtually new fan heaters for the interim. 3) Bourne Plumbing supplied, fitted and commissioned the new boiler and undertook associated works by appointment in our unavoidable absence during a Saturday. We returned to find the house warm again and a very quiet, neat new boiler installed. We subsequently received a ring-binder of information about the new system, various warranties and two invoices, which were in accordance with what we were expecting to pay. 4) We have accepted Bourne Plumbing's suggestion that it should return about a month after the installation of the boiler in order to monitor performance and in particular the cleanliness of the newly-installed Magna-Clean filtration unit. We have great confidence in Bourne Plumbing, which takes the trouble to explain the present situation, the alternative courses of action available to deal with it, the associated likely costs and risks, and which course of action it would recommend.
Which? Trusted Traders Consumer Posted on 24/03/2018 , work completed 24/03/2018
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
Which? Trusted Traders Consumer Posted on 09/02/2018 , work completed 09/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Excellent, prompt, reliable service.
Customer Service
Quality
Value
New mixer sink tap fitted in the kitchen
Which? Trusted Traders Consumer Posted on 06/02/2018 , work completed 06/02/2018
Excellent, prompt, reliable service.
Customer Service
Quality
Value
New mixer sink tap fitted in the kitchen
Which? Trusted Traders Consumer Posted on 06/02/2018 , work completed 06/02/2018
Highly recommended. Someone who really cares.
Customer Service
Quality
Value
I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!
JJF, SW1 Posted on 05/02/2018 , work completed 05/02/2018
Highly recommended. Someone who really cares.
Customer Service
Quality
Value
I contacted Bourne Heating and Plumbing on a friend's recommendation to help get to the bottom of issues with my heating system that have been unresolved by others. Tony attended my property and assessed the situation thoroughly, noticing various issues that should have been spotted by others. He recommended replacing a pump, fitting a new pump in a new location and also raising the height of our cold water tank to improve pressure. The work was carried out promptly on time and on budget and Tony and his colleague left my home clean and tidy after every day. Tony might not be the cheapest plumber you will find but he does care about his work and have a high technical ability. He won't take shortcuts. I wish I'd found him sooner as his professionalism pays off in the long run!! Highly recommended!
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Brilliant job!
Customer Service
Quality
Value
We have used the services of the above for many years, first in Ealing and even though we have moved to Richmond. He is always prepared to help with any heating & plumbing problems. Mr Bourne is very obliging & friendly, and always impressed us with the way he is, so tidy and clean. Top class service!
Michael George, Surrey Posted on 05/02/2018 , work completed 05/02/2018
Great job. Efficient and quick.
Customer Service
Quality
Value
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Excellent Quality
Customer Service
Quality
Value
Complete refurbishment of my bathroom, including tiling, decorating and installing a new wash hand basin, shower and toilet. The work was completed to the highest quality and I am delighted with the result. Bourne Heating and Plumbing are a very efficient company to deal with and, as a client, I am always treated with courtesy and respect. I would have no hesitation in recommending them and look forward to welcoming them back to my home in the future.
S.A.Smith, W5 Posted on 01/02/2018 , work completed 01/02/2018
Great job. Efficient and quick.
Customer Service
Quality
Value
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
v.good service
Customer Service
Quality
Value
replace kitchen taps mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price. would certainly use him again.
Which? Trusted Traders Consumer Posted on 28/01/2018 , work completed 28/01/2018
Prompt & very professional
Customer Service
Quality
Value
Anthony was highly recommended by friends obviously they were extremely happy with Bourne Plumbing & Heating's work, I say the same! First class.
Owais, London Posted on 26/01/2018 , work completed 26/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 25/01/2018 , work completed 25/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 22/01/2018 , work completed 22/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
v.good service
Customer Service
Quality
Value
Replaced kitchen taps Mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price'. I would certainly use him again''.
Which? Trusted Traders Consumer Posted on 17/01/2018 , work completed 17/01/2018
Good service
Customer Service
Quality
Value
My central heating boiler broke down and left me without heating and hot water. Because of its age and the general state of the system Anthony recommended fitting a new boiler. He installed the new boiler in a couple of days and restored the heating and hot water, much to my relief, working on his own, all day. Then he came back to powerflush the system and make sure everything was working. He also repaired three of the radiator thermostats which hadn't been working properly. I was pleased that the quote that he had originally given me was not exceeded.
Alison, . Posted on 15/01/2018 , work completed 15/01/2018
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Andy w., . Posted on 14/01/2018 , work completed 14/01/2018
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Rachel, Ealing, . Posted on 13/01/2018 , work completed 13/01/2018
Bourne Plumbing
Customer Service
Quality
Value
We had Bourne replace and source our boiler. Quick, efficient, and dilligent - we could not have asked for a better company to do the work.
Dawn, . Posted on 10/01/2018 , work completed 10/01/2018
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Which? Trusted Traders Consumer Posted on 08/01/2018 , work completed 08/01/2018
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Which? Trusted Traders Consumer Posted on 05/01/2018 , work completed 05/01/2018
Prompt & professional
Customer Service
Quality
Value
The response to my call was very prompt, and the job carried out with no delay, leaving the area clean.
Dorothy, Middlesex Posted on 21/12/2017 , work completed 21/12/2017
Good service
Customer Service
Quality
Value
My central heating boiler broke down and left me without heating and hot water. Because of its age and the general state of the system Anthony recommended fitting a new boiler. He installed the new boiler in a couple of days and restored the heating and hot water, much to my relief, working on his own, all day. Then he came back to powerflush the system and make sure everything was working. He also repaired three of the radiator thermostats which hadn't been working properly. I was pleased that the quote that he had originally given me was not exceeded.
Which? Trusted Traders Consumer Posted on 12/12/2017 , work completed 12/12/2017
We have finally found an excellent plumber!
Customer Service
Quality
Value
Tony refurbished all the central heating piping in my house and split the top floor heating into a separate zone. He also help resolve a few issues with the boiler that a previous plumber had failed to do. We were very impressed with the quality of his work and his attention to detail. He worked hard and we would be very happy to employ him again.
THMB, . Posted on 30/11/2017 , work completed 30/11/2017
Excellent Service
Customer Service
Quality
Value
Tony goes above and beyond to solve problems that other plumbers do not want to tackle. He has solved numerous difficult problems in blocks of flats with a 1930's communal heating system. He does not let a difficult situation beat him. I would highly recommend Tony to anyone requiring a heating and plumbing service. I can't praise him enough regarding his quality of work.
Lorraine P Posted on 20/11/2017 , work completed 20/11/2017
New boiler
Customer Service
Quality
Value
Antony installed a new Viessmann boiler for us 3 weeks ago. He also changed the valves on our old radiators and power flushed the system. He carried out the work as per his estimate and cleaned up beautifully afterwards. I would certainly use him again.
T&VHare Posted on 10/11/2017 , work completed 10/11/2017
Superb work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, involving work on the roof and new pipework up the wall and under the floorboards. Tony has done a superb job, and he and his colleague took such care in avoiding disturbance. I also appreciate the trouble he took in providing a folder with instructions, guarantees etc all in place. Tony is highly experienced and very professional in his approach. I cannot recommend him highly enough.
Patrick, . Posted on 10/11/2017 , work completed 10/11/2017
Perfect Plumber
Customer Service
Quality
Value
Replacement of central heating boiler and new hot water tank. A first class job, perfectly carried out.
PAT, . Posted on 10/11/2017 , work completed 10/11/2017
Excellent Service
Customer Service
Quality
Value
We needed a valve replacing for our central heating. Tony of Bourne Plumbing provided excellent professional service and we were very pleased with his work. We've used him before and will continue to use him in the future. We are happy to recommend him.
Denise Posted on 04/11/2017 , work completed 04/11/2017
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Posted on 26/10/2017 , work completed 26/10/2017
Highly Reccomended.
Customer Service
Quality
Value
Full plumbing and heating instalation of renovated home plus extension including new Viessmann boiler, under floor heating in living room and bathrooms. Great work, thorough and efficient. Couldn't be more pleased.
MelvinS Posted on 26/10/2017 , work completed 26/10/2017
New Boiler
Customer Service
Quality
Value
Anthony has carried out work for me on two previous occasions. This time I need a new boiler fitted. Anthony provided me with comprehensive specifications, with estimates, for the two main options which he proposed. He carried out the installation efficiently, giving me clear instructions on how the new system would work. I am very satisfied with the result.
Peter King Posted on 13/10/2017 , work completed 13/10/2017
Bourne Plumbing
Customer Service
Quality
Value
We had Bourne replace and source our boiler. Quick, efficient, and diligent - we could not have asked for a better company to do the work.
Which? Trusted Traders Consumer Posted on 12/10/2017 , work completed 12/10/2017
Highly recommended !
Customer Service
Quality
Value
Tony has been our plumber and heating engineer for many many years, and has done work for members of my family and neighbours. He is completely trustworthy, reliable and happy to advise us at all times. Tony responds swifty to our calls and will do emergency work immediately; he assesses and completes the work required very efficiently, and tidies up after himself. He recently fitted a new Viesmann boiler which we are very happy with. Tony services our boiler yearly, and I could not recommend him highly enough! On one occasion We had an emergency whilst away on holiday and rang Tony for advice as our son was at home alone- Tony himself was on holiday which did not stop him from advising us on the phone and then contacting a friend of his who sorted out the emergency for us!
Ealinghelen, Customer Posted on 08/10/2017 , work completed 08/10/2017
A quality and professional service
Customer Service
Quality
Value
I recently used Bourne Plumbing & Heating to install a new Viessmann boiler and update my central heating system. Anthony's work was carried out to a high quality and standard and I have no hesitation in recommending him to others.
Jankowski Posted on 27/08/2017 , work completed 27/08/2017
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
.....and Henry came too.
Customer Service
Quality
Value
When I saw Tony carrying his Henry vacuum cleaner into my kitchen I sensed that this was going to be a clean, tidy job and I wasn't disappointed. Tony successfully sourced and fitted a new hob into an existing worktop saving us untold hassle. Sincere thanks to Bourne Heating & Plumbing from the Kellys.
leonardo Posted on 15/07/2017 , work completed 15/07/2017
Thoroughly recommended
Customer Service
Quality
Value
As a landlord with multiple properties I've experienced the pain of having to have jobs redone. I'm glad I found Tony and his outfit. Totally reliable and professional service from (in my experience) a simple annual check to replacement of a whole heating system. I know that there are no corners cut and the job is quality (I have had an independent check too!) If I were you I'd use this service.
MichaelStarr Posted on 29/06/2017 , work completed 29/06/2017
Speedy Response. Problem fixed
Customer Service
Quality
Value
Anthony came round the same afternoon after I called about a minor plumbing problem. He identified the problem and had all the necessary equipment to solve it without having to book a second visit. I don't know whether his charge was expensive, cheap or on the button but I would definitely use him again.
DavidH Posted on 08/06/2017 , work completed 08/06/2017
Professional, reliable and hard working
Customer Service
Quality
Value
Anthony has been my choice of plumber over a number of years. In addition to regular boiler maintenance visits, when my old boiler finally heaved its last sigh, he recommended installing a Viessmann boiler (working well) and he has sorted out various plumbing issues. He has always been professional, with good communication, and little extras taken care of, like packaging all paperwork together. He is also someone to rely on in an emergency.
pumpkin34 Posted on 06/06/2017 , work completed 06/06/2017
Highly professional & efficient plumbing services
Customer Service
Quality
Value
I engaged Bourne Plumbing & Heating to remove my old boiler and associated plumbing and to install a Viessmann Vitodens 100-W combi boiler and carry out a system upgrade and power flush. Anthony had recommended Viessmann and I have been very impressed with the quality of the equipment. Bourne Plumbing provide a very professional service at a competitive price. The work was carried out efficiently and on time. Anthony provides a courteous and tidy service. I have no hesitation in recommending him.
JohnMW Posted on 31/05/2017 , work completed 31/05/2017
Experienced & efficient tradesman
Customer Service
Quality
Value
Anthony turned up on time for the booking. Unfortunately (for him) it took ages to sort our boiler, but he did so efficiently and professionally and it's now working well. Very clean & tidy worker. I recommend him most highly and will definitely use again for any plumbing or boiler issues.
Ealing Resident Posted on 04/05/2017 , work completed 04/05/2017
Recommend :-)
Customer Service
Quality
Value
Came the same day. Job (replace worn washer connecting washing machine) was completed quickly and efficiently with minimal fuss - perfect!
sarah Posted on 24/04/2017 , work completed 24/04/2017
Finally found a plumber I can trust to do the job
Customer Service
Quality
Value
Right from booking a time everything went smoothly. The job was completed quickly after everything was explained. The area was left clean and tidy by the friendly plumber. I would definitely book again.
peterpamos Posted on 17/04/2017 , work completed 17/04/2017
Efficient and friendly
Customer Service
Quality
Value
Arrived within 2 hours of contacting him. Very friendly and quick to sort out the problem without charging the earth. My friend used him too and had the same experience. I would recommend without hesitation.
Sian Vasey Posted on 26/03/2017 , work completed 26/03/2017
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Brilliant job
Customer Service
Quality
Value
Anthony Sawczuk carried out a very, very good job. I have no hesitation in recommending him.
Jeanette, Middlesex Posted on 17/03/2017 , work completed 17/03/2017
Very pleased
Having called out Mr Bourne to sort out a large leak in the bathroom. He was prompt and efficient and I would have no hesitation in calling him again.
J Scott Posted on 14/03/2017 (Reviewer did not use service)
Prompt, Professional and Friendly
Customer Service
Quality
Value
Anthony arrived on time, as promised, protected an expensive work surface (without being asked to) completed the replacement of the cartridges swiftly without fuss. He inspires confidence and I wouldn't hesitate to have him tackle more complex work
2011-07-27 15:57:36.423 Posted on 07/03/2017 , work completed 07/03/2017
New boiler
Customer Service
Quality
Value
Our old boiler finally died at New Year during the coldest week of the winter. Anthony came around within an hour of my phone call, recommended replacing the old boiler with a Viessmann and then rearranged his work so that he could install it as soon as possible, knowing how miserable it was for us with no heating or hot water. We were extremely grateful and are very happy with the new boiler. We would always call on Anthony for any plumbing/heating work and would happily recommend him to anyone.
Trudy B Posted on 17/01/2017 , work completed 17/01/2017
Great quality and efficient workmanship
Customer Service
Quality
Value
Installation of new hot water boiler.
Which? Trusted Traders Consumer Posted on 17/01/2017 , work completed 17/01/2017
No heating or hot water - All fixed now!
Customer Service
Quality
Value
Brilliant! Anthony was recommended by our electrician and he spent a couple of hours diagnosing the problem which goes back to the late 1990s when, it seems, British Gas installed a new boiler. Briefly, it seems they did not change the pipe work to a standard size and air was getting in to the system. We also had a leak. He managed to restore hot water and heating for us overnight and promised that if he could get the materials needed, he would come back today, which he did. He replaced the wrong-sized pipe and has just got us going again. Full marks!
kreboot Posted on 11/01/2017 , work completed 11/01/2017
Professional, competent, reliable and pleasant
Customer Service
Quality
Value
We have used Mr Sawzuk's services for over 10 yrs and have found the quality of his work excellent. He carefully assesses the problem and informs us about the solution and possible options. He works efficiently and follows current plumbing & heating standards.
Anne Martin Posted on 21/12/2016 , work completed 21/12/2016
Great service with a creative work-around solution.
Customer Service
Quality
Value
Our gas was cut off this month due to an unidentified leak under the floor. Anthony came round within 24 hours to quote and came up with a practical solution that created the minimum of disruption. He rearranged his schedule to fit in our work which was carried out a week later as agreed. He took care in tidying up afterwards. We would highly recommend him.
conacher Posted on 15/12/2016 , work completed 15/12/2016
Highly skilled
Customer Service
Quality
Value
An excellent job well done on an old system which clearly produced problems. Highly skilled knowledge of techniques used to overcome the difficulties.
Kathleen, London Posted on 12/12/2016 , work completed 12/12/2016
Brilliant job
Customer Service
Quality
Value
Anthony from Bourne Heating and Plumbing was, as always, professional, efficient and courteous. I am delighted with my new boiler and have recommended this trader to friends. I had never heard of Viessman before, but I am very impressed with this boiler.
Maria, London Posted on 07/12/2016 , work completed 07/12/2016
Hot water at last
Customer Service
Quality
Value
Much needed alterations to a poorly installed, unvented cylinder. Clean, tidy, very good work. Highly recommended. Many thanks Anthony.
Christine, London Posted on 05/12/2016 , work completed 05/12/2016
Great job
Customer Service
Quality
Value
Mr Sawczuk was able to come to us quickly, did a great job. Left no mess and the charge was very reasonable and he is a friendly chap.
Slavica, London Posted on 02/12/2016 , work completed 02/12/2016
Sorted!
Customer Service
Quality
Value
Following a gas leak from our cooker hob, and disconnection of the damaged gas pipe, Anthony came to assess the job and (following some some adjustments to the cooker cabinetry which had to be carried out by a carpenter that he recommended) came back to reconnect the gas supply which he did efficiently and without mess or upheaval. I would be very happy to call him again in the future if we have any plumbing or heating issues. I have yet to receive his bill so am not really able to comment reliably on his value for money.
Paul S Posted on 23/10/2016 , work completed 23/10/2016
Which? Local Review
Customer Service
Quality
Value
Anthony recently installed a new water softener and a Viessmann boiler for us. We were impressed by the meticulous high quality of the work. And also by the fact that Anthony always came when he said he would, and was friendly, polite and helpful in answering all our questions. He has a hugely impressive knowledge of his subject, the result of many years' experience, and we feel that we finally have properly installed, reliable equipment, with excellent backup if needed.
chesterfield2 Posted on 22/10/2016 , work completed 22/10/2016
Fast and professional service
Customer Service
Quality
Value
I attempted some DIY on a leaking toilet, which went wrong. Anthony arrived in 15 minutes after calling and saved the day. Excellent service and highly recommended!
aronwalsh Posted on 14/10/2016 , work completed 14/10/2016
My Review
Customer Service
Quality
Value
Quick and efficient.
Philip, London Posted on 30/09/2016 , work completed 30/09/2016
Excellent reliable plumber
Customer Service
Quality
Value
Would highly recommend this plumber. Arrived on time and charged exactly as agreed. If needed, I would use him again. Thanks
Carole Posted on 27/09/2016 , work completed 27/09/2016
Dripping Cold Mains Tap
Customer Service
Quality
Value
Anthony very efficiently and speedily replaced my very old tap and stopped the dripping. Will definitely use him again and recommend him to my friends
2011-06-27 13:52:18.023 Posted on 02/08/2016 , work completed 02/08/2016
Reliable & professional service
Customer Service
Quality
Value
I have used Bourne plumbing in numerous occasions , ranging from a new boiler to general services & call outs for plumbing related repairs. Tony is professional, reliable & friendly. Very accomplished, always advising the best solution to any problem . Highly recommended
Sarah, Ealinh Posted on 01/08/2016 , work completed 01/08/2016
Efficient, friendly and value for money
Customer Service
Quality
Value
I have used Bourne a couple of times and do not plan to look anywhere else for boiler servicing in the future. After problems with my old boiler, which needed replacing, Antony recommended a Viessmann boiler, which he installed the next day. Antony is polite and trustworthy and although replacing a boiler is never going to be cheap, I was left feeling that I had got excellent value for money.
Phill34 Posted on 29/06/2016 , work completed 29/06/2016
Highly recommend
Customer Service
Quality
Value
Anthony fixed my dripping shower and replaced the cartridge. He also did some maintainence work on my boile which I was very happy with. I would definitely recommend him to anyone without a doubt. He is an excellent trader, very friendly, reliable and punctual.
Penny, London Posted on 13/06/2016 , work completed 13/06/2016
Professional - Will not disappoint!
Customer Service
Quality
Value
Needed a new hob installed quite urgently to do some catering, called Anthony from Bourne at a busy time just before the bank holiday; called a few other contractors from the same site also. However, choose Anthony because he was very knowledgably and courteous on the phone. I did call at an extremelly busy time, however he promised to come first thing, which he did because I needed it urgently. His work was so clean, the way in which he carried out the job, the neatest copper work I have ever seen, he cleaned up at every stage. Very impressed with his professionalism, he definately knows his stuff, shows in his work and worth every penny; compared to other contacted contractors very cost competitive. Had no cleaning up to do for a change after works carried out, also should mention that he did make a 2nd visit on the same day because the hole for my hob had not been prepared by my husband and he came back later to fit my hob, which hd did not have to, and he did not charge me for 2 call out fees. So happy with the job.
elvira warner Posted on 03/06/2016 , work completed 03/06/2016
EXCELLENT SERVICE
Customer Service
Quality
Value
Anthony was punctual and professional. He was clean and tidy, helpful and polite
2011-04-09 08:22:04.737 Posted on 02/06/2016 , work completed 02/06/2016
Prompt and professional
Customer Service
Quality
Value
Work carried out in a careful and efficient manner. Sorted out my water emergency and helped prevent a gas disaster! I would certainly use Mr. Sawczuk again.
Peter, London Posted on 01/06/2016 , work completed 01/06/2016
Excellent and professional
Customer Service
Quality
Value
Anthony was an excellent plumber who resolved a long term drainage problem in our bathroom. His knowledge and workmanship resolved this issue and his positive and patient approach helped us in this stressful time.
Gerard, London Posted on 19/05/2016 , work completed 19/05/2016
Which? Local Review
Customer Service
Quality
Value
Anthony from Bourne helped me out of a tight spot. Definitely I would recommend Anthony and Bourne for value and service. I had a leaking sink and was about to go on a week long business trip. Anthony rushed over that evening, sorted out the leak and assisted us in getting a new tap (not through him but from a website he recommended). Then he came back within a day or two of my return to install the tap and also offer some sound advice for my radiators (not connected to the leaking sink;). Satisfied customer for sure.
Lizford Posted on 10/05/2016 , work completed 10/05/2016
Very good
Customer Service
Quality
Value
Good punctual service with high quality finish.
Zoolander Posted on 08/05/2016 , work completed 08/05/2016
Which? Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Rufus Herring Posted on 04/05/2016 , work completed 04/05/2016
W?Local Review
Customer Service
Quality
Value
I had urgent repair jobs on two boilers for tenanted flats - I eventually chose Andrew out of several local plumbers and it was an excellent choice, he was very knowledgeable and professional and did the job very well. Other local plumbers did quote slightly lower rates but I think it is a case of you get what you pay for - the others let me down for various reasons and I am happy to have finally found a reliable and professional local firm.
Which? Trusted Traders Consumer Posted on 04/05/2016 , work completed 04/05/2016
Moving and renewal of radiators
Customer Service
Quality
Value
I would have no hesitation in recommending Anthony. Having contacted him for an estimate he came round and scoped the work required to my central heating system and followed up with a very professional and detailed quote which I accepted. The work was carried to a very high standard and at a suitably convenient time as agreed.
A. Henderson Posted on 27/04/2016 , work completed 27/04/2016
Outstanding, Reliable & Consistently Great
Customer Service
Quality
Value
I have used Bourne Plumbing several times and recommend him highly. His meticulous attention to detail and professionalism is consistent differentiating him from other good plumbers. For any plumbing issues, Bourne Plumbing is my first and only call, he's reliable, friendly and feel safe to leave him in my family home without any supervision. A great and well respected, honest plumber.
Brian Stewart Posted on 20/04/2016 , work completed 20/04/2016
Reliable Plumbing
Customer Service
Quality
Value
He fixed a leak and blockage in the kitchen within 1.5 hours. Throughout his work, he was very efficient and friendly. He sorted out everything by himself including parking, covering up the floor and cleaning afterwards. He gave me some useful suggestions as well. He quickly responded my initial call and showed up in 2 days on time. I strongly recommend this very professional service.
dorayaki Posted on 20/04/2016 , work completed 20/04/2016
Which? Local Review
Customer Service
Quality
Value
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Pennymou Posted on 20/04/2016 , work completed 20/04/2016
W?Local Review
Customer Service
Quality
Value
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Which? Trusted Traders Consumer Posted on 10/04/2016 , work completed 10/04/2016
Simply The Best
Customer Service
Quality
Value
Having been a "victim" of unscrupulous plumbers in the past, it was so refreshing to deal with a professional who knows his trade and his customers wants and needs. Bourne plumbing were reliable and expedient.
Bugle2016 Posted on 05/04/2016 , work completed 05/04/2016
Excellent Service
Customer Service
Quality
Value
Tony Bourne has come to be someone who I can depend on in any emergency. His commitment to providing excellant service and his honesty when providing advice, even when it may initially be bad news is highly commendable, and bad news is always followed up with a satisfactory solution. I would highly recommend Tony.
Satchmo Posted on 23/03/2016 , work completed 23/03/2016
excellent service
Customer Service
Quality
Value
I had a leaking tap. Came within one day of call. On time. Did excellent job and would not hesitate in using him again and recommending him to others.
Michael Posted on 15/03/2016 , work completed 15/03/2016
Prompt & professional
Customer Service
Quality
Value
No sooner called, they came.
Philip, London Posted on 21/02/2016 , work completed 21/02/2016
Excellent
Customer Service
Quality
Value
Replied quickly and arrived promptly. Fixed the problem and also offered useful advice. Highly recommended.
Burges Posted on 18/02/2016 , work completed 18/02/2016
Very prompt and professional
Customer Service
Quality
Value
I telephone Bourne Plumbing & Heating due to a leaking pipe in my bathroom. They arrived in approximately 10 minutes to carry out repairs and did a very thorough and professional job.
John, London Posted on 17/02/2016 , work completed 17/02/2016
Always reliable and considerate
Customer Service
Quality
Value
My father found Tony initially. He is a civil engineer and has very high requirements for the standard of work in his home. He used Tony and recommended him to me. I have been using Tony since for plumbing jobs at my flat for about 25 years. I no longer live in Ealing and the flat is rented out. It is very reassuring to know that if the tenants tell me something needs doing, I can know that he will go in and do it to a good standard without my having to come and check the work. I live some distance away and having to check other workmen's efforts means a journey to London. The tenants are always pleased at the promptness of the service, and Tony sends me all the Landlord's certification that I need for my records. It has made renting the flat out so much easier over these years. I don't know what I would have done if I had not known about Tony.
JuliaJ Posted on 16/02/2016 , work completed 16/02/2016
Boiler, heater, hobs
Customer Service
Quality
Value
Tony arrived and did the job less than 24 hours after we called-excellent! But we had arranged for him to come in Oct-Nov for this job and that seemed to have been forgotten. Anyway jobe well done in the end and am very happy!
Ann-Marie Posted on 11/02/2016 , work completed 11/02/2016
Bourne Plumbing - Tony Bourne
Customer Service
Quality
Value
We have used Tony Bourne for the last 10 years for numerous plumbing jobs and he has recently fitted a new Viessman boiler. He is always punctual, reliable and his work is of the highest standards. We have no hesitation in recommending him and have done so to our friends on many occasions
Michelle Da Costa Posted on 03/02/2016 , work completed 03/02/2016
Anthony at Bourne Plumbing
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but in my opinion the latter have only made piecemeal repairs yet charged us what I feel is a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
2010-01-10 19:00:07.637 Posted on 11/01/2016 , work completed 11/01/2016
Which? Local Review
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
chuongthao Posted on 11/01/2016 , work completed 11/01/2016
Excellent plumber
Customer Service
Quality
Value
Title says it all. Jobs covered: hot water system, central heating, new lavatory.
Kenneth, London Posted on 11/01/2016 , work completed 11/01/2016
Fast response
Customer Service
Quality
Value
I used Bourne Plumbing earlier this year - excellent fast response and very polite and helpful. However before any big job, I would check in advance what he charges - especially for spare parts. I was shocked when the invoice came and double checked with a local plumbers' merchants - there had a been a 250% mark up. This was especially galling as one of the jobs had been incorrectly diagnosed and both the labour and expensive spare part did not fix the problem.
householder4 Posted on 30/12/2015 , work completed 30/12/2015
radiators and pipework
Customer Service
Quality
Value
Polite, punctual and professional. Clear explanation of work to be done and completed on time.
Chiswickw4 Posted on 17/12/2015 , work completed 17/12/2015
W?Local Review
Customer Service
Quality
Value
We used Bourne Plumbing just before Christmas to install some new radiators and sort out our heating system/boiler. We have had problems with it for a long time and had used Pimlico, but the latter have only made piecemeal repairs yet charged us a fortune. So we took a chance on Bourne Plumbing, and we're so glad we did. Anthony sorted out the system at a reasonable price and in a timely manner. He gave us sound advice and was very professional throughout, and our heating system now works much more efficiently. He just really knows his stuff and we would definitely call him again.
Which? Trusted Traders Consumer Posted on 12/12/2015 , work completed 12/12/2015
Great
Customer Service
Quality
Value
Great work, on time on price!
PhillAd Posted on 09/12/2015 , work completed 09/12/2015
Installation at a sensitive establishment
Customer Service
Quality
Value
As expected Anthony displayed his professional diplomacy when installing a new central heating system into our premises. Punctuality and workmanship were exemplary. Highly recommended.
Treesteve Posted on 09/10/2015 , work completed 09/10/2015
Excellent workmanship, highly skilled & friendly!
Customer Service
Quality
Value
Tony literally rescued my kitchen from a clogged pipe and poorly running drain affecting the sink, waste disposal and dishwasher. Fantastic, reliable service just when I needed it. Tony really cares about the job at hand and went the extra mile to make sure the supporting pipework was also fit for purpose. I wouldn't hesitate to recommend Bourne Plumbing to others - superb quality of workmanship and really friendly service in one.
kimderuiter Posted on 07/10/2015 , work completed 07/10/2015
HIGHLY PROFESSIONAL
Customer Service
Quality
Value
Tony came to us based on a recommendation and can only back-up the previous reviews and comments made about Tony's work on this site. Tony is very personable, friendly and importantly you can see very motivated by his own work standards and ensuring any job no matter how big or small is done properly. Am very satisfied with the attention he gave to our issue and relaxed has been resolved with such little fuss. Would not hesitate to recommend to any friends or family in the future and truly makes a welcome change to praise someone so highly for their work.
PacoSaez75 Posted on 07/10/2015 , work completed 07/10/2015
So efficient
Customer Service
Quality
Value
Tony turned up on time, he was polite and courteous. His work was excellent and he left the house in a clean and tidy state after he had finished. I'm really happy with his work and would have no hesitation in recommending him.
abarnes Posted on 01/10/2015 , work completed 01/10/2015
Friendly service and always does a great job
Customer Service
Quality
Value
Anthony has been our plumber ever since we moved to Chiswick two and a half years ago and he is brilliant! Most recently he installed a filter flow tap at our new home and fixed a leaking radiator and blocked plughole. His work is always top-notch and carried out efficiently. I highly recommend him.
Lucy Chiswick Posted on 29/09/2015 , work completed 29/09/2015
Which? Local Review
Customer Service
Quality
Value
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
stax Posted on 13/09/2015 , work completed 13/09/2015
Immediate fix with great service and quality
Customer Service
Quality
Value
I phoned in the morning about our bath tap leak and Anthony showed up promptly a few hours later even though it wasn't an emergency. He was very professional and did a quality job. We are so happy that we now have a dependable plumber we can call.
2011-05-26 20:28:15.187 Posted on 07/09/2015 , work completed 07/09/2015
W?Local Review
Customer Service
Quality
Value
After successfully plumbing in a new washing machine for me back in 2013, I decided to call Bourne Plumbing again with very low mains water pressure caused by a stuck valve. The email response from Anthony was quick and the problem was rapidly resolved. Highly recommended.
Which? Trusted Traders Consumer Posted on 05/09/2015 , work completed 05/09/2015
Prompt response, excellent work and good value
Customer Service
Quality
Value
Anthony replaced a faulty ball float valve in my cold water tank. He arrived on time, worked quickly and I was delighted with his work. Price very reasonable too. What more can you ask for? The service Anthony provides is excellent and I shall be using him again in the future.
Robin Swaine Posted on 26/08/2015 , work completed 26/08/2015
Reinstated my trust
Customer Service
Quality
Value
Anthony came round and spent as long as was required to find out exactly what the problem was and resolved it. He is just how all plumbers used to be, honest and wants to get the job done properly. Very polite and left absolutely no mess. I am very happy to have found such a person to help me in the future.
Site User Posted on 23/08/2015 , work completed 23/08/2015
Which? Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
moto0 Posted on 28/07/2015 , work completed 28/07/2015
Quick Job Undertaken Efficiently
Customer Service
Quality
Value
Very pleased with job done - clean, efficient and reasonable price
winxmedia Posted on 24/07/2015 , work completed 24/07/2015
Prompt and professional
Customer Service
Quality
Value
Mr. Bourne has worked for us many times. On all occasions his work was excellent.
P A, London Posted on 24/07/2015 , work completed 24/07/2015
W?Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
Which? Trusted Traders Consumer Posted on 23/07/2015 , work completed 23/07/2015
Excellent job!
Customer Service
Quality
Value
Anthony repaired my toilet to a very high standard, especially as it was a very awkward and demanding job. He was very courteous, polite, knowledgeable, efficient, tidy, hard working and friendly. The cost of the repair was very reasonable. I highly recommend Anthony, he is excellent and a very nice gentleman.
zoran68 Posted on 22/07/2015 , work completed 22/07/2015
Great job
Customer Service
Quality
Value
Tony replaced my 35-year-old storage heaters with a full central heating system, including a Viessman boiler. The system works perfectly and he has done a great job. He was prompt, very tidy and considerate, answering all my questions patiently. Would heartily recommend him!
RWills Posted on 20/07/2015 , work completed 20/07/2015
Fantastic boiler recommendation
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating installed a Viessmann boiler two years ago, and has been back every year to carry out a routine service. Extremely happy with his choice, the boiler has been fantastic. Along with Anthony has been called in to carry out various, plumbing jobs. The standard or work and service provided 2nd to none. Very highly recommended.
Barry, London Posted on 15/07/2015 , work completed 15/07/2015
Central London
Customer Service
Quality
Value
We would definitely recommend Anthony - he recently repaired our boiler which works better than ever now. Anthony is professional in all his dealings, efficient and highly knowledgeable in his trade.
Chelsea Posted on 14/07/2015 , work completed 14/07/2015
Viessmann Boiler installation
Customer Service
Quality
Value
I highly recommend tony. He is polite trustworthy and very efficient.
Mary, London Posted on 14/07/2015 , work completed 14/07/2015
Very well job done. prompt & friendly
Customer Service
Quality
Value
Very professional, efficient, clean and tidy. My leaking toilet wad dealt with quickly. I won't hesitate to recommend Tony to all my friends.
Lolita, London Posted on 11/07/2015 , work completed 11/07/2015
House purchase in Epsom
Customer Service
Quality
Value
Recently moved into a new home and the heating system needed attention. Tony provided a fair quote and carried out the servicing and repairs as discussed. Efficient, timely and professional. We will definitely be using his services again.
Darren Posted on 07/07/2015 , work completed 07/07/2015
Tried and trusted
Customer Service
Quality
Value
I have known Tony for nearly 20 years during which time he had done various jobs, large and small. He is always reliable and efficient, and tidy. This job was not straight forward but he has done a great repair, much to my relief.
Alison, London Posted on 03/07/2015 , work completed 03/07/2015
plumbing in Ealing
Customer Service
Quality
Value
Excellent service, helpful advice, clear and fair quotation. Work undertaken quickly, efficiently, tidily and to good standard ; highly recommended.
Richard Ealing Posted on 02/07/2015 , work completed 02/07/2015
Five star tradesman
Customer Service
Quality
Value
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex Posted on 01/07/2015 , work completed 01/07/2015
Excellent service
Customer Service
Quality
Value
Bourne plumbing provide a prompt, friendly, and excellent service. Work carried out to a high standard. Can strongly recommend them, and will definitely be using their services again if required.
Kevin W13 Posted on 01/06/2015 , work completed 01/06/2015
Highly Recommended
Customer Service
Quality
Value
Anthony installed a new toilet for me last month. This was a lovely experience and Anthony's work was beautiful.
Which? Trusted Traders Consumer Posted on 01/06/2015 , work completed 01/06/2015
Good honest work...
Customer Service
Quality
Value
Arrived on time. Provided good advice and job was done ASAP. V professsional.
CMR402399972 Posted on 29/05/2015 , work completed 29/05/2015
Which? Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Misha2609 Posted on 26/05/2015 , work completed 26/05/2015
W?Local Review
Customer Service
Quality
Value
Anthony did a boiler service a couple years back and I managed to book him in for another service and to look at a toilet cistern issue. Whilst his schedule is busy (book in advance!) he arrived promptly and after an initial assessment we came to the conclusion that the boiler needed replacing. My schedule is generally quite tight and we agreed to expedite the work with Anthony dropping off a written quote a day or so later and arrived the Monday morning promptly. His work is very neat, professional, precise and I can honestly say that he was quite productive too (solid working to get the job done in a day). I am quite chuffed at my new Veissman boiler (immense improvement on the noisy Baxi I had) and the cistern was replaced swiftly too. Anthony returned today to complete the commissioning of the boiler so all is now ready. Will defintely use again - very professional and punctual. In terms of price / value - the boiler replacement was in the ballpark of what this sort of stuff generally costs but the work is of high quality and Anthony also took care of some other minor issues whilst getting the boiler replaced.
Which? Trusted Traders Consumer Posted on 26/05/2015 , work completed 26/05/2015
Emergency Boiler Repair
Customer Service
Quality
Value
I would highly recommend Anthony at Bourne Plumbing & Heating. He was extremely knowledgable and managed to solve the issues we had with our old and inherited boiler quickly. Several other plumbers had been unable to help us. Due to an imminent renovation I needed someone who could work with the existing system. Anthony quickly diagnosed the problem and offered me a range of solutions and costs, which would get the boiler working again. We required several new parts which he located within the morning and replaced. I was extremely impressed, I would have no hesitation in recommending him highly.
CMR403804716 Posted on 19/05/2015 , work completed 19/05/2015
Prompt and professional
Customer Service
Quality
Value
I've used them for the last four years and have always found them to be very professional. They turn up on time and always clean up after their work. Highly recommended.
Charles, London Posted on 02/05/2015 , work completed 02/05/2015
My Review
Customer Service
Quality
Value
Arrived promptly, even had the spare part with him (set of taps). However, personally I do not like being asked to write a review - I will write, but usually for outstanding work or vice versa, but it should be my decision and not being told to do so!
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
My Review
Customer Service
Quality
Value
Very good.
Anna, London Posted on 26/04/2015 , work completed 26/04/2015
W?Local Review
Customer Service
Quality
Value
Anthony has just installed a new boiler for us. We found him to be very professional, friendly, excellent service, neat & tidy, very informative and did a great job. He explained everything very well. We are very happy with the work he did.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
Highly Recommended
Customer Service
Quality
Value
Professional, Friendly, High level of work. Within a week of the initial phone call Anthony had visited, diagnosed the problem and fixed it. Quality service. Fast, efficient, professional and friendly service. I would recommend to everyone.
dav grewal Posted on 12/04/2015 , work completed 12/04/2015
Prompt & professional
Customer Service
Quality
Value
Punctual, efficient, fast worker. Keeps work areas very clean, removed all his rubbish. Would highly recommend. After having 4 plumbers attempt to resolve the problem over 1 and a half years, it was gratifying to have Bourne come, find the problem and have the new boiler installed within days of the order being placed.
Karyn, London Posted on 09/04/2015 , work completed 09/04/2015
W?Local Review
Customer Service
Quality
Value
We needed aour bathroom sink tap fixed, phoned Anthony in the morning and he came that afternoon to rectify the fault. Very prompt service and friendly. We will use his service again.
Which? Trusted Traders Consumer Posted on 09/04/2015 , work completed 09/04/2015
Prompt, effective and good value
Customer Service
Quality
Value
I called Anthony after a botched repair by a tradesman I got from one of those sites that put people who are interested in your job in touch with you. Why didn
Christine, London Posted on 02/04/2015 , work completed 02/04/2015
Excellent professional
Customer Service
Quality
Value
Anthony is the best plumber & heating specialist I have met. He is very capable, thorough & technically good. Ge is now the only person I would trust to repair my plumbing & heating system
Julian, London Posted on 01/04/2015 , work completed 01/04/2015
Excellent customer service
Customer Service
Quality
Value
I have used Bourne Plumbing and Heating a couple of times now and have no complaints what so ever. Always prompt and friendly, absolutely recommend to anyone.
Kat Mills Posted on 30/03/2015 , work completed 30/03/2015
Prompt & professional
Customer Service
Quality
Value
This trader replaced our bathroom basin taps effectively and with a minimum of disruption on the date and time arranged. A thoroughly well done job.
John, London Posted on 25/03/2015 , work completed 25/03/2015
My Review
Customer Service
Quality
Value
Anthony is a very professional & efficient plumber. He is reliable, punctual & takes great care of an owner's property. He is polite & smart in appearance. I would highly recommend him.
Mollie, London Posted on 16/03/2015 , work completed 16/03/2015
Excellent and prompt service
Customer Service
Quality
Value
Very pleased with the service. Very professional and charged a very reasonable price for out of hours visit to repair our leak
Lawrence, London Posted on 16/03/2015 , work completed 16/03/2015
Excellent & friendly service.
Customer Service
Quality
Value
Anthony Bourne is very punctual, clean and efficient. His work is always of a very high standard. He is very trustworthy and a very nice chap.
Jane, London Posted on 13/03/2015 , work completed 13/03/2015
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London Posted on 12/03/2015 , work completed 12/03/2015
W?Local Review
Customer Service
Quality
Value
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer Posted on 11/03/2015 , work completed 11/03/2015
Can't be faulted
Customer Service
Quality
Value
Quick response by phone and in person. Polite and knowledgeable. Speedy fix. Couldn't ask for more!
CMR403722382 Posted on 06/03/2015 , work completed 06/03/2015
Excellent professional service
Customer Service
Quality
Value
Used Bourne Plumbing to replace all my radiator thermostatic valves. They did a thoroughly professional job quickly and efficiently. Several unforeseen issues with the old system were encountered all of which were fixed as a matter of course without any fuss
Antony, London Posted on 10/02/2015 , work completed 10/02/2015
A trusted plumber.
Customer Service
Quality
Value
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London Posted on 06/02/2015 , work completed 06/02/2015
Excellent work
Customer Service
Quality
Value
Anthony did a thoroughly professional job fitting new pipework, enabling the gas meter to be moved externally. He works efficiently and arrived on time. He also (previously) fitted our boiler and services this yearly. I would highly recommend Anthony.
Tim, London Posted on 04/02/2015 , work completed 04/02/2015
Knows his stuff!
Customer Service
Quality
Value
Arrived on time to fix leaks on boiler and upstairs radiator. Identified the problems quickly and fixed both leaks. Polite & tidy too! Would recommend Mr Bourne.
Anne-Marie, London Posted on 26/01/2015 , work completed 26/01/2015
Excellent, professional service.
Customer Service
Quality
Value
Anthony serviced the boiler and fitted a new radiator. He is reliable, courteous and conscientious. I have used him before and would use him again. I have no doubts in recommending his services.
David, London Posted on 23/01/2015 , work completed 23/01/2015
XXXXX-5-star, excellent.
Customer Service
Quality
Value
Quick, efficient, great job.
Manley, Middlesex Posted on 23/01/2015 , work completed 23/01/2015
Reliable, helpful, professional
Customer Service
Quality
Value
Anthony arrived at 8 am as requested. He completed the work quickly and efficiently and didn't mind taking time to explain (in layman's terms) what he had done and offer advice. It was a small but urgent job and I was very happy with his work. Thank you.
Juliet Posted on 21/01/2015 , work completed 21/01/2015
Helpful, considerate, efficient.
Customer Service
Quality
Value
Anthony Sawczisk answered my call promptly and arrived next day. He explained the problem clearly and finished his work the same day and left everything clean and tidy. I was satisfied. My sons - more knowledgeable than me - inspected it and could find no faults. I am very happy to have found such a good plumber.
Gillian, London Posted on 21/01/2015 , work completed 21/01/2015
Great job
Customer Service
Quality
Value
Very professional, arrived on time, job completed perfectly.
Kristin, London Posted on 20/01/2015 , work completed 20/01/2015
A really professional job
Customer Service
Quality
Value
I would highly recommend Anthony Bourne. He was prompt to respond, knowledgable and efficient in his work, and good value for money. I'll certainly be using him next time.
CMR403563481 Posted on 19/01/2015 , work completed 19/01/2015
Efficient service.
Customer Service
Quality
Value
Prompt, efficient service.
Margaret, London Posted on 19/01/2015 , work completed 19/01/2015
Trustworthy, competent and professional
Customer Service
Quality
Value
Anthony fitted a new boiler for me a few years ago and has been servicing it annually ever since. He has always been highly professional, reliable and pleasant to deal with and I have no reservations in recommending his services.
Rebecca Posted on 15/01/2015 , work completed 15/01/2015
Boiler repair.
Customer Service
Quality
Value
Anthony came out in answer to a phone call about a boiler problem. He took time to find out what was wrong & came back very quickly to fix the fault. Very tidy and courteous.
Trudy, London Posted on 12/01/2015 , work completed 12/01/2015
Installation of new toilet.
Customer Service
Quality
Value
Bourne Plumbing did a good job, working neatly and quietly and left everything clean & tidy. Working conditions were confined and as I had a sick husband I greatly appreciated the work pattern.
Roma, London Posted on 12/01/2015 , work completed 12/01/2015
Helpful, knowledgeable and professional.
Customer Service
Quality
Value
Have used Bourne Plumbing several times. We have always been satisfied with the quality of both the advice given and the end result. Would definitely recommend this trader.
Nicole, Middlesex Posted on 12/01/2015 , work completed 12/01/2015
Which? Local Review
Customer Service
Quality
Value
This firm came out immediately to fix a non-functioning radiator; the plumber was courteous, efficient and helpful, and not too expensive. Which Local really came into its own.
maxi mum Posted on 09/01/2015 , work completed 09/01/2015
Professional, punctual and conscientious.
Customer Service
Quality
Value
Anthony provides a reliable, professional and high quality service. He is trustworthy and conscientious as well as being a friendly and flexible trader who is pleasant to deal with.
Claire, London Posted on 09/01/2015 , work completed 09/01/2015
Prompt & professional.
Customer Service
Quality
Value
Very efficient, competitively priced, extremely professional, 100% clean and tidy.
Richard, London Posted on 09/01/2015 , work completed 09/01/2015
Boiler repair.
Customer Service
Quality
Value
Excellent service. Came quickly after phone call - did a good job.
Peter, Middlesex Posted on 07/01/2015 , work completed 07/01/2015
Prompt. Often within 1/2 hour.
Customer Service
Quality
Value
A very professional job and treats elderly clients (like myself) with courtesy and respect. Totally professional. P. J. Potter
Peter, London Posted on 23/12/2014 , work completed 23/12/2014
Excellent job.
Customer Service
Quality
Value
Detailed quote given before job undertaken. Regular progress reports and updates. Thorough job done. Would recommend to anyone.
Stephanie, London Posted on 17/12/2014 , work completed 17/12/2014
Great service in an emergancy
Customer Service
Quality
Value
called Tony in the morning with no hot water or heating. was told he would be with me at 3pm. 3pm on the dot tony was fixing my boiler . Very competative charges for a call out , would highly recormend his services
borthwicks Posted on 15/12/2014 , work completed 15/12/2014
First class service.
Customer Service
Quality
Value
Really efficient and friendly service. Spend a lot of time explaining the hot water/heating system to me as I am from Australia and it was foreign to me. Also offered to help fix a plug issue in my bathroom. Would highly recommend him and will use him again.
Natasha, London Posted on 13/12/2014 , work completed 13/12/2014
Great Service.
Customer Service
Quality
Value
Came soon after ringing up. Job done quickly & problem explained to me. Very good.
Rachel, London Posted on 13/12/2014 , work completed 13/12/2014
100% recommended!
Customer Service
Quality
Value
Reliable & helpful. Job complete without any problems.
Lisa, London Posted on 05/12/2014 , work completed 05/12/2014
Friendly and professional.
Customer Service
Quality
Value
Installation of a new Veissmann Boiler. Anthony did a professional job of fitting the new boiler and explaining the instructions. The flat was left clean and tidy after the work was completed.
Mark, London Posted on 03/12/2014 , work completed 03/12/2014
Excellent quality.
Customer Service
Quality
Value
A little slow on communications regarding an expansion tank that was unavailable. Very courteous & performed an excellent quality of service, sorting our problems left by a previous plumber. Pricey but worth it.
Jo, London Posted on 02/12/2014 , work completed 02/12/2014
Prompt, efficient service...
Customer Service
Quality
Value
Bourne Plumbing & Heating arrived within 30 minutes of my call-out and got straight to work clearing a very blocked drain. Tony was courteous, clean and tidy and got the job done quickly. I highly recommend this company and will use it again myself.
CMR305242525 Posted on 01/12/2014 , work completed 01/12/2014
Efficient prompt service.
Customer Service
Quality
Value
A very clean worker and explains things. Would recommend him. Many thanks.
Mary, London Posted on 01/12/2014 , work completed 01/12/2014
Excellent work
Customer Service
Quality
Value
Tony was called about a plumbing problem & responded the same day. He fixed the issue, & his work was flawless. Hence he comes highly recommended.
Peter, London Posted on 01/12/2014 , work completed 01/12/2014
Total quality & reliability
Customer Service
Quality
Value
We have been using Bourne Plumbing & Heating for our plumbing needs for over 15 years. Perfect service in all that time.
David, London Posted on 01/12/2014 , work completed 01/12/2014
Excellent service
Customer Service
Quality
Value
I had a Viesmann Combi Boiler installed by Bourne Plumbers, also all radiators & pipe work were replaced. They worked to time & cleanly throughout. Since installation the boiler has been serviced on the annual basis. I continue to be impressed by the professional attitude & happily tell people about the firm & the service they provide.
Ann, Middlesex Posted on 28/11/2014 , work completed 28/11/2014
Prompt, brilliant service.
Customer Service
Quality
Value
Tony is completely trustworthy, reliable, punctual, and is willing to put himself out to help when necessary. I have used Tony's services for over 25 years. Enough said!
Tony, London Posted on 27/11/2014 , work completed 27/11/2014
Blockage in shower
Customer Service
Quality
Value
Excellent engineer came round punctually & quickly sorted out our blockage. 5star service.
Which? Trusted Traders Consumer Posted on 22/11/2014 , work completed 22/11/2014
Excellent service
Customer Service
Quality
Value
Prompt & honest.
Calliope, London Posted on 21/11/2014 , work completed 21/11/2014
Outstanding job
Customer Service
Quality
Value
Extremely courteous & professional service. Highly recommended.
Michael, London Posted on 20/11/2014 , work completed 20/11/2014
Old school professional tradesman
Customer Service
Quality
Value
Contacted Anthony from Bourne Plumbing & Heating for the installation of a difficult positioned radiator, work was carried out with minimum of fuss, courteous clean & tidy, credit to his profession.
June, London Posted on 20/11/2014 , work completed 20/11/2014
Which? Local Review
Customer Service
Quality
Value
I got in contact with Anthony at Bourne Plumbing & Heating because of the recommendations on this page, and it was well worth it - he has serviced my boiler twice now, as well as done some other small plumbing jobs, including tracking down a bathroom leak. The work has always been of excellent quality, neat, clean and quick. I don't know if Bourne are the cheapest, but their prices are certainly competitive, especially compared to the big companies (like Pimlico), and represent good value for money. Anthony is polite, personable, unflappable, and good at explaining things - just what you want from a plumber! It is sometimes hard to get a quick appointment, because they are so busy, but it's worth persisting with - the advantages of using a reliable, local tradesman outweigh the slight inconvenience of waiting. In short, I will definitely use Bourne Plumbing again, and have no hesitation in recommending them.
malbarclay Posted on 19/11/2014 , work completed 19/11/2014
Good job
Customer Service
Quality
Value
Good job carefully & professionally carried out & extremely tidy workman, great advice & would highly recommend.
Phil, London Posted on 18/11/2014 , work completed 18/11/2014
Very good job
Customer Service
Quality
Value
Bourne Plumbing helped us with a problem we've been having for a while with our boiler & nobody else seems to be able to fix. Very good & efficient service. Not always the quickest answer but definitely worth the wait.
Ines, London Posted on 14/11/2014 , work completed 14/11/2014
Prompt & professional
Customer Service
Quality
Value
He is very punctual, always gets back to on the phone if promised & is very skilled & experienced & honest.
Makshid, London Posted on 13/11/2014 , work completed 13/11/2014
Ist class
Customer Service
Quality
Value
Very prompt & courteous service. Identified problem with Central Heating Boiler very quickly & resolved it within minutes, will definitely be using this firm again. Anthony is super efficient!
Indera, London Posted on 10/11/2014 , work completed 10/11/2014
Excellent repair of gas leak
Customer Service
Quality
Value
I was very grateful for the prompt & efficient response. Thank You.
Janina, London Posted on 05/11/2014 , work completed 05/11/2014
Trusted, reliable, A-star.
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating twice and have been delighted with the service on both occasions.
Ross, London Posted on 31/10/2014 , work completed 31/10/2014
Excellent work.
Customer Service
Quality
Value
He installed a new boiler last year, doing an excellent job. The kitchen was clean after it's work, and no more issues since then. He reminded me when the annual service needed to be done and came to do it at my convenience. Very reliable.
Jean-Daniel, London Posted on 30/10/2014 , work completed 30/10/2014
Excellent job.
Customer Service
Quality
Value
Very professional, knowledgeable & efficient & good value for money.
Vanessa, London Posted on 30/10/2014 , work completed 30/10/2014
First class service.
Customer Service
Quality
Value
Came at short notice. Very efficient. Had spare parts. Everything very well done.
Terence, London Posted on 27/10/2014 , work completed 27/10/2014
Brilliant job!
Customer Service
Quality
Value
Bourne Plumbing were brilliant. Highly professional, efficient and very courteous. I have no, absolutely no hesitation in recommending them.
Paul, London Posted on 26/10/2014 , work completed 26/10/2014
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London Posted on 24/10/2014 , work completed 24/10/2014
Which? Local Review
Customer Service
Quality
Value
I had an old and inefficient central heating and hot water system. Anthony provided a detailed quotation proposing a major overhaul. He left the boiler and radiators, which are still sound, in place ... but he substantially rejigged the plumbing to improve the water flows, and installed new thermostat radiator valves and a new time clock. Both heating and water now function effectively. Anthony offered sensible professional advice and was hard working and cheerful. It was not cheap, but I am a very satisfied customer.
Peter King Posted on 23/10/2014 , work completed 23/10/2014
Great job - fast and reliable.
Customer Service
Quality
Value
We enjoyed a very quick response to our call for help. The job was completed very quickly and without fuss and no mess. I can highly recommend the work that was completed.
Ian, London Posted on 23/10/2014 , work completed 23/10/2014
Great!!!
Customer Service
Quality
Value
First class service on a difficult job. Very pleased with the result.
Harry, London Posted on 23/10/2014 , work completed 23/10/2014
Competent & professional.
Customer Service
Quality
Value
This heating engineer knows his trade inside out. Very knowledgeable, very experience in all forms of plumbing and heating. I have used Bourne Plumbing and Heating on several renovations and he has never let me down.
Alan, London Posted on 21/10/2014 , work completed 21/10/2014
Great job
Customer Service
Quality
Value
Thanks for a great job. Prompt, knowledgeable, helpful and all round trusted trader.
Rob, London Posted on 20/10/2014 , work completed 20/10/2014
Very good job.
Customer Service
Quality
Value
First class service from a first class plumbing and heating engineer! Many thanks Anthony.
Laurence, London Posted on 17/10/2014 , work completed 17/10/2014
A+++ service
Customer Service
Quality
Value
Very good service & professional approach to the job. Excellent customer service. Well briefed & knowledgeable.
Pam, London Posted on 16/10/2014 , work completed 16/10/2014
Professional plumber
Customer Service
Quality
Value
Over the years (past 5) Tony has always been prompt & reliable. His work is tidy and at an extremely high standard. Customer service is second to none. If you want a good, reliable, professional no-nonsense plumber - then Tony is your man.
Lee, London Posted on 15/10/2014 , work completed 15/10/2014
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London Posted on 13/10/2014 , work completed 13/10/2014
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London Posted on 13/10/2014 , work completed 13/10/2014
Very professional
Customer Service
Quality
Value
Very happy with work received.
Debbie, London Posted on 13/10/2014 , work completed 13/10/2014
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London Posted on 10/10/2014 , work completed 10/10/2014
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London Posted on 09/10/2014 , work completed 09/10/2014
Prompt and professional
Customer Service
Quality
Value
Excellent - arrived promptly and did a great job. Will definitely use Bourne Plumbing again.
Martin, Middlesex Posted on 08/10/2014 , work completed 08/10/2014
Which? Local Review
Customer Service
Quality
Value
I approached Anthony as a result of recommendations on this website and he answered the phone immediately. He arranged to fit a kitchen tap and two isolating valves at a tenanted flat in Ealing and everything proceeded without problem. Anthony let me know by email that the job had been completed and sent me a copy of his invoice with payment instructions. The tenants were also very pleased with his professional and courteous manner. I would have no hesitation in using his services again.
JiJai Posted on 06/10/2014 , work completed 06/10/2014
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London Posted on 04/10/2014 , work completed 04/10/2014
Reliable
Customer Service
Quality
Value
I have employed Tony over the past 20 years. He is professional, competent, efficient & works in a clean & tidy way producing accomplished workmanship. He has sharp diagnostic ability & up-to-date knowledge of products & his trade. He is straightforward to deal with and prompt in response. Altogether reliable, even came in emergency on Christmas Eve.
Maureen, London Posted on 04/10/2014 , work completed 04/10/2014
Prompt and professional
Customer Service
Quality
Value
Always cheerful, clean & tidy, & excellent work.
Pamela, London Posted on 03/10/2014 , work completed 03/10/2014
Professional & efficient
Customer Service
Quality
Value
Very friendly, professional service. Highly recommend!
Kirsten, London Posted on 03/10/2014 , work completed 03/10/2014
Plumbing supreme
Customer Service
Quality
Value
Anthony arrived promptly at the time agreed. He serviced my boiler and fixed my leaking tap. He cleaned up after himself and the cost was well within budget.
Amanda, Surrey Posted on 03/10/2014 , work completed 03/10/2014
Viessmann combi
Customer Service
Quality
Value
Tony was recommended through my bathroom fitter, he did a great job, prompt and professional. He installed a new Viessmann combi in just a day and a half, removing the old tank/cylinder with all the pipework in our loft and airing cupboard. He came back at a later date to flush our heating system as well. Tony comes at a price but his work speaks for itself, he will offer a very competent and efficient service. I would definitely recommend Bourne Plumbing & Heating to anyone. p.s make sure you keep enough milk around for his tea!
Spiros Posted on 02/10/2014 , work completed 02/10/2014
Most professional
Customer Service
Quality
Value
Efficient, thorough, helpful, punctual, a good experience all round. Very pleased.
Jill, London Posted on 02/10/2014 , work completed 02/10/2014
Boiler breakdown
Customer Service
Quality
Value
Very quick response to initial phone call. Came next day, was very helpful in terms of explanation & boiler problem fixed quickly & efficiently.
Sarah, London Posted on 25/09/2014 , work completed 25/09/2014
Brilliant job
Customer Service
Quality
Value
Came on time & was very helpful in a complicated problem & made very good suggestions as how to make sure it didn't happen again.
Anthony, London Posted on 24/09/2014 , work completed 24/09/2014
20 Years of outstanding service
Customer Service
Quality
Value
Prompt professional service, cheerful & always willing to help.
Esther, London Posted on 22/09/2014 , work completed 22/09/2014
Brilliant job
Customer Service
Quality
Value
Highly recommend, pleasant & efficient workman.
Ruth, London Posted on 22/09/2014 , work completed 22/09/2014
Excellent prompt service
Customer Service
Quality
Value
My first time of using your book & so pleased to have has such good service & cheerful too.
Angela, London Posted on 19/09/2014 , work completed 19/09/2014
Amazing service - Boiler repair
Customer Service
Quality
Value
Called Anthony in a panic as my Central Heating was not working & the pipes were extremely hot. Anthony promptly attended, diagnosed the fault expertly & reassured me not to panic! Told me the cost, carried out the repair which turned out to be a replacement pump which he had on his van, so he did not have to leave the job & left the system in full working order. Highly recommend!
Sonal, Middlesex Posted on 19/09/2014 , work completed 19/09/2014
Great services
Customer Service
Quality
Value
I used Tony to replace a leaking kitchen tap & he did an excellent job, providing a prompt, friendly & professional service. I would definitely use him again.
Which? Trusted Traders Consumer Posted on 19/09/2014 , work completed 19/09/2014
Excellent service
Customer Service
Quality
Value
Tony has done various jobs over many years & I have been very satisfied with everything he has done, including recently fitting a Viessman Boiler.
Jeremy, London Posted on 19/09/2014 , work completed 19/09/2014
Excellent, professional service
Customer Service
Quality
Value
I Cannot recommend Anthony more highly. He's efficient, trustworthy & professional. I have used him now for over 2 years & will continue to do so.
Brian, London Posted on 19/09/2014 , work completed 19/09/2014
Brilliant job
Customer Service
Quality
Value
Job completed & prompt & professional.
Doris, Middlesex Posted on 15/09/2014 , work completed 15/09/2014
Which? Local Review
Customer Service
Quality
Value
Very fast, efficient service from Mr Bourne. He was with us with 45 minutes and sorted out an issue with our boiler as well as giving us advice on future issues we may experience with it.
Ellen_W Posted on 10/09/2014 , work completed 10/09/2014
Which? Local Review
Customer Service
Quality
Value
I am very pleased with the service provided by Bourne Plumbing & Heating. Our toilet flush broke and I rang Tony of Bourne Plumbing who answered straight away and agreed to come round within a couple of hours and who fixed the toilet promptly and at a reasonable cost.
Mike Amin Posted on 26/08/2014 , work completed 26/08/2014
Reliable and capable
Customer Service
Quality
Value
We've used Anthony several times for a variety of jobs. He is competent and efficient. His work is of high quality.
Gerald, London Posted on 26/08/2014 , work completed 26/08/2014
Fast & efficient
Customer Service
Quality
Value
Tony arrived on time, was highly professional and diagnosed the problem quickly. I would call him again if I have a plumbing issue.
Lesley, London Posted on 23/08/2014 , work completed 23/08/2014
Excellent & efficient
Customer Service
Quality
Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London Posted on 22/08/2014 , work completed 22/08/2014
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex Posted on 22/08/2014 , work completed 22/08/2014
My Review
Customer Service