Bourne Plumbing & Heating

Replaced a leaking shower. The diagnosis was excellent and the estimate was detailed and helpful. As the work progressed we were kept informed about new problems uncovered, and the likely cost of fixing them. The work was carried out in good time and the quality was first-rate. They were scrupulous about clearing away the mess and minimising any inconvenience. Always communicative and keen to get our feedback. This was an awkward and unrewarding (top floor) job, carried out with cheerfulness and efficiency. We have already recommended them to friends.

All work carried out on my boiler and toilet carried out to a very high standard in a very efficient and professional manner. Solutions were found to problems encountered with options clearly explained and costed. I would strongly recommend.

Anthony arrived promptly and completed the work without delay. We have employed him many times over the years and shall continue to do so. He can handle any problem or task presented to him. He is helpful and professional. We recommend him to everyone who requires the services of a plumber.

I have been using Tony for several decades to do plumbing work in my own home, a rented property, and my father's house, all in the Ealing area. He has always been 100% reliable, performing high quality work for a reasonable price and giving good advice about what needed to be done. I wish all traders were so reliable and trustworthy! It is always a relief to be able to call him out and know that the job will be done quickly and well. He is reassuring and helpful with my tenants also. He reminds me when my annual boiler checks are due, which are a regulatory requirement. He recently fitted a new boiler in my father's house, and all the pipework was beautifully done. I have no hesitation in recommending him to anyone who needs a plumber or a heating engineer. As a landlord I have employed a lot of workmen to do various things and I can honestly say that he has always been the most reliable. I never have to worry about whether the work has been done properly.

We have used Tony at Bourne Plumbing a number of times. Most recently we had an ATAG boiler installed with an 18-year warranty. Tony has provided excellent service and high quality work. We would definitely recommend.

Tony Bourne has just serviced my 12 year old Valiant boiler. He was efficient, thorough and professional. He came prepared with all his tools and a box of brand new radiator valves to replace our old ones. The whole system was drained down, a couple of parts were changed in the boiler and all old and broken valves were replaced. Tony arrived at 9am and with a 40 minute lunch break finished at 5.30pm. He was very systematic, tidy and cleared up everything before he left. I have used Tony's company three times now and each job has been carried out to a high standard. His work is exemplary and I have no hesitation in recommending his services.

Anthony carried out a boiler service as well as repairing some pipework and a broken radiator. His communication was very good, he was punctual and reliable - recommended.

For years we have suffered from a damp cellar, and the source of the water ingress remained undetectable. Whilst gardening works were being done, our outside tap was found to be culpable, with a substantial leak underground. This was discovered just before the weekend, but Tony came and sorted the problem out the following morning. A professional job, which solved a long-standing mystery, at a reasonable price in the circumstances.

Excellent! Tony arrived on time, did a great job and was friendly throughout the job. My Megaflo is now behaving as it should after he fixed the issue. I'll be sure to book Tony in for a periodic service to ensure everything keeps on working smoothly. One of the best guys in the business!

Our boiler needed replacement and Tony recommended a Viessmann boiler which was installed with system protection and a power flush. A 12 year warranty has been placed on the boiler. Through out Tony has been helpful and considerate. The work was completed on time and within budget and all waste removed. Would employ them again.

Having had difficulty finding a reliable plumber, I am delighted to have located Anthony through the recommendation of a friend. He is extremely competent and efficient, takes trouble to identify and solve problems and gives excellent advice and reassurance. I will recommend him without reservation. Thank you Anthony.

Anthony has done several jobs for us - most recently checking out our boiler, fixing a leak and replacing faulty taps. Each time he arranged a visit quickly and rectified the problems. He is very straightforward, extremely helpful and highly professional. We would recommend him very highly indeed.

This firm supplied and fitted a new gas fired wall hung central heating "ATAG" boiler covered by an 18 year warranty and completely overhauled my central heating system comprising sixteen radiators. This included replacement valves on all radiators and two motorised valves to control the direction of flow in the system. They also carried out a power flush of the system and magnetised filtering to remove minute metallic particles from the circulating fluid before finally adding inhibitor to the system. Anthony, the Principal of the firm, undertook this work and is very thorough. He is a pleasure to have working in one's home and I recommend him strongly to any householder who is contemplating a similar project.

How many times have you moaned about finding a tradesperson you can rely on? A neighbour strongly recommended Anthony Bourne having used him a number of times. I have used him twice now The first time was to fix a tap (someone else failed badly) and this time to replace a boiler. The boiler installed is a Viessmann with a twelve year guarantee. Extra work was needed given a leaking immersion heater, so the initial quote became irrelevant. The work is thorough, the sense of responsibility high, he turns up when he says he will, everything is completed and tidied up very neatly. All I could want: job defined, work done properly and no problems.

Earlier this year, Anthony Sawczuk installed a new boiler and upgraded an ageing heating system. Throughout the process his communications, punctuality, tidiness, and flexibility were excellent. Estimates of costs were clear and detailed. His extensive knowledge, experience and advice were invaluable and his workmanship was meticulous. It is testimony to the quality of his work that the installed Viessmann boiler, with a 5 year warranty, was extended (gratis) to 12 years.

How lovely to find a plumber willing to sort the small jobs as well as the more complicated issues. Tony replaced my kitchen tap, garden tap, new downstairs toilet, fitted a new pump. Very organised, tidy and reasonably priced. Thank you so much

Tony arrived on time to service our viessmann boiler. he did very good job.I would defiantly recommend him. He is now my go to plumber.

Tony of Bourne Plumbing and Heating replaced our old broken boiler, and upgraded our dated heating system. We now have a lovely warm home with our new boiler covered by 18 years warranty. Tony was great from first looking at the job to completion.

Tony advised on the purchase of the basin and taps and installed them on the day agreed. The job was completed to our satisfaction and we are very pleased. We were consulted where alternatives were available and able to express our preference before the action was undertaken. We will use Tony again with confidence.

Tony was recommended by a friend. After having no heating over Christmas for 5 days Tony came on 27th December and fixed the boiler. The cost was very reasonable. He happily came back to re-adjust the boiler cover so that the pressure gauge was more visible. I would recommend.

Anthony Bourne carried out a very difficult piece of work in an awkward space in a loft, fitting a pump to an old system. He was very clear in how he did it, as it needed quite a lot of enterprise to succeed in achieving the result.

Replaced old boiler and upgraded the pipework making access easier. Kept me informed throughout, and left house clean and tidy Would recommend

I hired Anthony to fit a replacement for my toilet. He came to see the existing unit. He advised me what type of toilet to get and quickly responded with a quote. Once I agreed to the quote and purchased a new toilet we arranged a time (within a few days) for him to carry out the fitting which he completed on schedule, to a high standard. I subsequently used his services to fix a leak which he responded to quickly and efficiently.

We have been using Bourne Plumbing since June 2021. This time we have a new Viessmann boiler installed. The job was completed on time and high standard. Anthony left my property clean and tidy without any mess. I have no hesitation in recommending Anthony of Bourne Plumbing and Heating.

Anthony supplied and fitted a new inlet valve to toilet cistern - which was overflowing/dripping into the overflow. We called on his mobile, described the problem, arranged a timeslot. Anthony arrived within timeslot, good communication on arrival - friendly and direct, covered shoes to avoid bringing in mud/marking flooring with his shoes, checked the problem, fixed the problem - did not make a mess /cleared up, checked the fix and answered questions. Overall just what you need when you have a problem - someone to turn up - on time - check fault, fix it, check the fix, clear up after themselves, good comms and bill sensibly for the work.

I think I’ve found a plumber I can trust. Based on his WHICH review, I booked Tony in for a couple of straight forward jobs (MegaFlow annual check and kitchen tap replacement) to check him out for a job I’ve been putting off, for far too long, for fear of consequences of the job going wrong and causing damage which would be extremely expensive to rectify. Long story short, he replaced the shower thermostatic cartridge, which was well and truly jammed, without causing any damage whatsoever to the fittings and surrounding tiles. Although he was confident he could do this job without damage, he did reassure me of the potential options. Relieved and happy customer!

Have used multiple times for boiler replacement and other jobs, always friendly, efficient and tidy worker. Is always quick to respond and happy to recommend.

I found Anthony on Which? Trusted Traders when a leak under my bath needed to be fixed. He responded quickly, arrived on time and took care of everything efficiently. He repurposed part of an old tap so I didn't need to replace the set, saving me money. He also advised getting a botched radiator job fixed for free by the company responsible rather than me paying him to do it, which impressed me. Finally, I requested a separate invoice for the work covered by my home insurance, which he provided. The whole experience was reassuring and professional, which we all want when hiring tradespeople!

Only a small job - fitting a new kitchen tap unt - but carried out quickly and efficiently.

I hired Anthony of Bourne Plumbing and Heating to install my new Viessmann central heating boiler. Anthony is my go-to plumber for any plumbing work, from minor maintenance to major installations such as this. The job was not straightforward as the new Viessmann boiler needed to be installed on an outside wall, unlike my previous 30 year old floor-standing model with a flue up the chimney. Water and gas pipes needed to be run through a wall to the new location. All this was done efficiently, with the minimum of fuss. Anthony works closely with Colin, a carpenter with decades of experience, who boxed in the exposed pipework, leaving an excellent cosmetic finish. He also created a custom-built cupboard to fill the void where the old boiler used to be. I recommend Bourne Plumbing and Heating for all your plumbing needs.

Excellent work. Very neat. Extremely competent. Punctual. Work carried out to a very high standard. Would definitely recommend.

This was the second time that I have used Bourne Plumbing. The first occasion was May 2022 but I forgot to leave a review [apologies]. Last year involved a replacement flushing unit and replacement towel radiator heating element. This year also involved a replacement flushing unit. Anthony is reliable, efficient, courteous, works cleanly, orders spare parts as necessary and returns to complete works in as short a time as possible. He does not demand payment before work is started, and only sends an invoice via email with details of how to pay once work has been completed. His rates are reasonable. I have no hesitation in highly recommending Bourne Plumbing and will certainly use Anthony again for any work/problems in the future.

Bourne Plumbing delivered a highly professional outcome that exceeded my expectations across the board including a comprehensive solution to my problem. I would wholeheartedly recommend this company.

Anthony responded very promptly to communication re appointment and, as with previous work, fitted in the work at short notice. He was on time and did a very thorough and tidy job. Anthony is friendly, polite and reliable. I would use his services again and have no hesitation in recommending.

Very professional approach. On time, clean and efficient. Everything was explained along the way. Very neat and tidy, thoroughly recommend this company.

Anthony had previously overhauled an existing sink tap during which he commented that the tap wasn’t very good quality. When the seal to the sink failed we phoned to ask for advice about getting a new one fitted. I told him what we wanted in a new tap and could he advise us. He made an appointment to come to look at it before which I emailed him to ask if he’d bring any suitable brochures. He arrived early and waited until we arrived back from a hospital appointment. He didn’t bring brochures but thoughtfully put 2 taps in his van which he thought would fit the bill. One was perfect and he said he would do it immediately if we wanted which he did and all was completed in just under an hour. The price was much as we expected and he sent an email with the cost the next day. Unfortunately, I didn’t notice the attached invoice with the bank payment details and I phoned his landline 3 times to leave a message to ask for them before ringing his mobile and speaking to him. He said his voicemail was useless and always use the Mobile and he told me where to find the bank details. But for that, the Customer service would have been 5 stars.

We know Anthony from the time we were living in a rented flat in Ealing. We had a few drain blockages there and he had come to unblock them. Later when we moved to our home we had a similar drain block with our bathroom sink. Like previous instances, he unblocked it successfully. Recently we had a leak issue with the pipes underneath the kitchen sink. He replaced the pipes and the leak stopped. He also replaced a faulty washing machine inlet valve and replaced it with a new one. He is very professional, polite and helpful in examining and recommending different solutions to a problem. What impressed me the most about Anthony is his honesty. We had called him some months ago for some leak issues and he recommended us to try different ways to resolve the problems, for example, to get in touch with the company who did the job and ask them to replace the faulty part if it is within the warranty period and to pursue the contractor who did the faulty job and to be assertive with him to fix the issue. That was very nice of him to guide us in the right direction and not to take advantage of us. We really appreciate it.

Tony carried the annual boiler maintenance in this instance. He was efficient, polite and friendly. As always his work was to an excellent standard and he cleaned up afterwards. In the past he has solved minor plumbing problems and also carried out the boiler installation. No complaints, only praise.

We have been using Bourne Plumbing for 10 years now and Anthony is truly first class. Always a reliable and professional service. Very highly recommended

Anthony has recently installed a new Viessmann boiler for us which included providing extra pipework. At the same time he carried out an extensive power flush of our central heating system and has now replaced the thermostatic valves on our radiators. A great advantage of having a new Viessmann boiler is that it comes with a 12-year warranty. Installing and insulating the extra pipework was quite complicated as it involved working in a very tight space in our loft. Throughout this work Anthony arrived punctually at the agreed time and on the agreed date. He carried out the work meticulously and professionally, and covered any area susceptible to dirt with dustsheets that he brought with him. He took great care to ensure that no water dripped or leaked when he was working on the piping and carrying out the power flush. At each stage of the work he carefully explained what he would be doing next. At the end of the installation he cleared everything up and left the house neat and tidy and without any mess. We can highly recommend Anthony if you need a professional plumber who knows what he is doing, gets on with the job without any fuss, tidies everything up, and - more generally - will live up to your expectations.

I had a very problematic toilet leak and Tony was able to sort it with ease and very quickly. We had an issue with space which we didn't think we could sort but Tony was able to give us the best solution. Very reliable and value for money. Highly recommended and loves a cup of tea.

Initial phone call to arrange the service was promptly answered, once we arranged date & time that was it, the plumber arrived on time. All the maintenance kit & tools were carried in at the beginning none of this in & out of the building, dust sheets everywhere to protect the kitchen floor, no asking have you a bucket handy to drain water, which I've experienced before, as for the service all done swiftly, plumber certainly knew his way around the boiler, followed by cleaning, readings, tidy up, cup of tea thrown in along the way, the service book filled in, all done. I also regard value as not only the cost of a service but peace of mind especially for winter months as nobody wants to be without heating.

Bourne plumbing just wow. Arrived when stated to replace an old boiler with a Viessmann boiler. The attention to detail is incredible and where the work was carried out all the mess removed and a full clean undertaken. A full demonstration of the new controls was given and what to do in any common situation with the boiler. After the install had been done a professional welcome pack was issued which contained all the new details and user manuals. A very nice touch. Also means when the boiler is serviced next all details are at hand. Great professional workmanship all round and would recommend to anyone.

I called Anthony re a small job which was required with little urgency. I was pleased that he could fit the job into his schedule the next day. He turned up as advised and soon completed the job with little fuss and no mess. A number of other tidying up other jobs were also completed. I would have no hesitation in recommending Bourne Plumbing and Heating.

Anthony actually picks up the phone when you ring which is a nice change from some other traders. This was a relatively small job and he was able to fit me in quickly. Recommended.

My experience with Bourne Plumbing and heating couldn't have been better. The process was easy, efficient and the job was completed quickly to a very high standard. Very pleased with the result and the experience.

Anthony was very quick to respond to my gas leak. Just before Christmas. I really appreciated that he sorted it there and then so I could continue with my plans for Christmas.

Such a brilliant service - the problem was resolved within 30 minutes and the charge was incredibly reasonable. Polite, efficient and will 100% be using again.

They were recommended by our former plumber, who has retired. Had to replace the valve in the attic water tank. Came out on the same day as I called, which was fantastic. Anthony turned up on time, and called to say he was on his way from the previous job. He did the job quickly, showed me the part he had replaced, and was in and out in under an hour. I would definitely recommend the Company, and will definitely use them again for any plumbing jobs we need doing.

We experineced a blocked kitchen drain and problems with the pvc pipework around the sink. I was recommended Anthony (Bourne Plumbing) by my next door neighbour. He was responsive to our phone call, asked me all the right questions and got me to send him photos of the problem so he could get the parts. He turned up on time with all the right parts and equipment and did the job with minimal fuss - and no mess. Spotless. And reasonable with pricing. He is our plumber for the future!!

Anthony has done several jobs for me over the past 2 years, eg correcting another plumber's shoddy workmanship and fixing a leaking radiator. Last year he re-sited and installed a new Viessmann boiler, together with new pipework and soakaway, which I was very pleased with. The quote was accurately itemised and the work carried out to a very high standard. This was later followed by a power flush of the central heating system, all performed with great proficiency. He always arrives on time and leaves everything clean and tidy. Most recently I called him for a boiler service, which was carried out thoroughly and efficiently. Anthony is an extremely competent plumbing and heating engineer. A true professional. I would highly recommend him. And he also just happens to be a thoroughly nice guy.

Anthony came and advised me on the best way to address the problem and completed the work very efficiently and professionally. He was also very helpful in discussing other plumbing issues. He has completed work for me before and I have no hesitation in recommending him.

Anthony and his team did a complete refurbishment of my bathroom, removing bath, toilet and basin+pedestal and old tiles and replacing with shower cubicle, toilet and basin+pedestal and re-tiling. Anthony gave useful advice about sourcing good quality materials. The work was completed on time and in accordance with the quotation, and I was kept informed at all stages. Additional work required was explained fully to me and extra costings agreed. The team were polite, friendly and kept disruption to a minimum. The work was carried out to a very high standard and I would definitely use them again without any hesitation.

I have used Tony on many occasions and have found him to be very knowledgeable and professional. I contacted him as there was a hissing sound coming from the shower. This turned out as expected to be a leak in a concealed pipe which had been occurring for several months and this explained why there was never any hot water in the system! Tony located the problem but this meant taking up the shower, pipework and tiling as the walls and foundation were soaked through. The whole shower suite and all the tiling had to be replaced but this was a blessing in disguise as he also found other pipework that needed replacement which would have certainly caused problems in the near future. Tony was very innovative in redirecting the pipework instead of digging up the concrete floor which could have added thousands extra to the cost. He also put in access panels in case there were any problems in the future. I cannot fault him for his expertise and work ethos and he is a lovely guy even though he supports West Ham. He is an outstanding plumber and engineer and I personally consider him to be one of the best if not the best tradesman in the business.

Excellent work and competitive pricing on replacing basin taps. Anthony was knowledgeable, efficient, polite and tidy and completed the work to a high standard. Highly recommended

Fantastic new bathroom created in my loft by Bourne Plumbing and Heating consisting of bath, shower, handbasin and WC plus all the necessary new pipework. All the work was carried out in a timely and professional manner. I am absolutely delighted with it and I cannot recommend him highly enough.

I have asked Tony to carry out work at my house before and each time he has been prompt, informative and efficient; I always know the work done will be professionally and without cutting any corners. Fixes have always been permanent and new installations properly considered and fairly priced. Definitely would recommend this plumber for any work, from small issues to large projects.

I have used Tony for many years, he has always been professional, always does the right thing and meets his commitments. Tony installed a boiler and maintained it for many years, always servicing it as required. He has changed loads of taps in the property always supplying and fitting quality taps. Tony also removed an old water tank which required ceilings to be removed, plastered and a larger hatch to be fitting in the new ceiling. He managed all of this for us including the carpenter, plasterer and painter. If you are looking for someone who knows what to do, is professional, trustworthy and friendly, Tony is your man.

Bourne Plumbing came and repaired our toilet. Completed quickly and efficiently. Came quickly to repair. Trader was extremely helpful and very friendly.

We asked for replacing two leaky valves on taps. Anthony came on time, did the work in a very efficient manner. Charges were reasonable too. All in all, a very good experience, will call him again if we have issues on plumbing.

Anthony came within an hour and sorted out our emergency so we could have running water again. Fantastic service from a very nice plumber.

The hot water boiler at my cafe broke down.. (important as i cannot run it without hot water). Tony was on site within 24 hrs bringing with him a replacement boiler. It was fitted within 3 hours, alongside necessary remedial work not undertaken by previous installer! Tony was friendly, efficient, clean and tidy. Everything you could ask for I would thoroughly recommend him

Bourne Plumbing and Heating attended my house soon after an opportunistic meeting in my neighbours where they were working. He diagnosed and cleared a horribly blocked and smelly waste pipe quickly with no nonsense. I would happily recommend to others with similarly blocked washing machine waste pipes and will definitely call on their services again for all matters plumbing related.

My third time using Bourne Plumbing and once again the job was completed to the highest standard. The job was to fit a heavy column radiator requiring two people. Anthony and Colin were true professionals and all round great guys. I wasn't initially able to get Bourne Plumbing in soon enough, so I had used another Which? trusted trader. What a mistake. The other company made three hashed attempts at fitting the radiator, giving up in the end but not before leaving me with crooked pipework, a damaged wall, and a corroded pipe join left behind beneath the floorboards. I then got Anthony and Colin in to do the job properly, and of course it was done in straight forward fashion, right first time. These guys are very experienced and professional. All I can say is look at the number of reviews that make up Bourne Plumbing's star rating, and compare it to the number of reviews other traders have. Go for Bourne, and wait for availability if you have to - worth it in the long run.

I cannot speak more highly of the top-notch work Anthony has done for us. Embarrassingly, we hadn't had our heating system serviced in the 7 years in which we've lived the house and with a few leaky radiators thanks to some overzealous carpet fitters, Anthony's expertise and knowledge was a god send! What I also loved was his ability to make our system even more optimal than it was with a few tweaks, then explaining in simple terms what he'd done. It's really been a fantastic service and I cannot recommend him highly enough.

My boiler completely stopped working and needed to be replaced during a cold snap of weather - nightmare! Anthony carried out the job efficiently and professionally and was able to get my hot water and heating running again very quickly. Anthony was helpful throughout the process, answering all of my questions. Would highly recommend!

We are very grateful to Anthony for advice and for fitting a new Viessmann boiler in replacement of an existing boiler which was in serious decline . This was on budget and on time with helpful follow up service to make sure things were fully operational. We propose to use Anthony and Bourne plumbing and Heating for annual servicing . We recommend him highly for potential customers in the Ealing area .

Bourne Plumbing & Heating installed a new Viessman boiler into my flat. I found Bourne Plumbing & Heating to be extremely reliable and professional. Tony did a great job of installing the Viessman, taking consideration of prior work and making appropriate adjustments where necessary, fitting new piping, a thermostat, and new valves on each radiator. He took the time to explain everything to me, went through the paperwork, and showed himself to be very trustworthy and genuine. Tony was on time, tidy in his workspace, respectful, and showed overall excellent knowledge and confidence in the project he undertook. I'm very happy with the work he has done, and would have no hesitation in recommending Bourne Plumbing & Heating to anyone else who required their services.

I needed a replacement mixer tap in my kitchen and Anthony gave some very helpful advice about which type would be best. He installed it on a later visit, fitting the work in at a convenient time for me even though he was particularly busy with a major project that week. He is easy to contact and very straightforward in his dealings, and I recommend him highly.

I want to say a huge thank you to Anthony for coming to my aid at a very difficult time. My husband was rushed to hospital a few weeks ago and will be there for some time before recovery. Shortly after this, we noticed the hot water had become tepid and no amount of overriding or adding an extra hour on the main control panel made a difference. Normally my husband would know how to fix the issue. Anthony came recommended by my neighbours. He took my call, was very understanding and patient with my inexpert plumbing knowledge and made a diagnosis straight away. He arranged an appointment at short notice, came round, inspected all the controls, the tank and the boiler and very quickly isolated and sorted the problem - a faulty valve that controlled the temperature of the water tank. He was tidy, professional, efficient and most important of all, very kind. He took the time to go over the control panels, how they worked and what to do if there was a need to troubleshoot or if I were to experience difficulties in the future. He also told me how Which was a trusted site for consumers looking for genuine, reliable and competent businesses in every area of expertise. Thank you Anthony - you should be very proud of a business that delivers what it says it will and also cares about its customers.

Came straight away in the middle of December on hearing about my lack of heating. Diagnosed the problem and set about sorting it out. The communication system to my boiler needed changing and this was done efficiently and quickly. Electric heaters were left with me to make sure that I was not cold. These were left with me after he had finished in case the boiler played up again. It did not thankfully.

First class work, efficiently done, and reasonable priced. Gave excellent advice too - very experienced and knowledgeable.

Anthony of Bourne Plumbing and Heating responded very quickly to a call- out on a Sunday to look at my boiler which was malfunctioning with no hot water or central heating. He was able to rectify the problem quickly and efficiently. I have used Anthony on a number of occasions over the years and he has always provided a conscientious, thorough and efficient service/repairs. I would not hesitate in recommending him to others.

My noisy plumbing problem was diagnosed and a new tap was fitted. The work was completed speedily and I am very happy with the result.

Good helpful advice, good professional service and new Viessmann boiler and new radiators fitted. Overall very pleased with the service.

I was switched off for gas by Cadent as I had a leak in my system. I rang around several plumbers as was without heating, hot water and cooking facilities at the beginning of December. Bourne came out the same afternoon that I called to take a look and said that my pipe needed to be rerun above ground as the leak was under the cement floor. They provided a quote within a day and then once approved booked the job in within three days. They came on-time with a team and completed the job within the day. It was a neat, professional finish with added touches of cutting cupboard doors to fit around the new pipe and changing my switch off lever. I cannot recommend Bourne highly enough. Not the cheapest quote I got, but an excellent job and worth every penny to be able to have. shower and be warm again!

Anthony is obviously busy and popular - which is in itself a recommendation. Initially this meant we struggled to find a time he could spare. However, he then went out of his way to fit in a visit. This was simply replacing very old kitchen taps - but he also helpfully upgraded the fitting to add values to the undersink fitting to enable better control in the future. While he was here I asked if he could assist with another small job (broken toilet handle) which he was willing to do. Anthony was friendly and respectful throughout the visit.

Our hot water failed on Wednesday evening. A call to Anthony at 8am and he was with us by 930 (on time as he quoted) and the issue was fixed within the hour. Fast and efficient. And a lovely guy as well.

We asked Bourne plumbing to fix a broken exterior waste pipe. The job was completed quickly and efficiently.

Anthony did a great job! (I initially had a "Plumber" come around and misidentify an issue, fail to identify and fix the actually issue and then giving me enough "lingo" to convince me I needed a new boiler. They then came around installed the boiler very poorly and tried to steal parts I had paid for, leaving the boiler not installed correctly and in a way that was going to cause damage and be potentially dangerous if not fixed). Luckily, I found Anthony who was able to come around and check the install and identify issues that had to be addressed, he was very professional and handed me his business card initially which was reassuring and showed a great standard for business practices. He then come around and fixed the issues making the boiler safe. The install work he did was great, he added safety and control features not previously present and the pipework looked great. Anthony was very straight forward and clearly knows his craft. I would recommend Anthony to anyone that needs plumbing work. Having someone you can trust to do identify and carry out the needed work in your home and to do a great job is a huge relief. Thank you again.

Rapid response time and friendly service with good advice. From phone call to fixed boiler in 7 hours what more could I ask for?

Anthiny service and repaired our Viessmann boiler today. The work was clean, he was friendly and knowledgeable. What more could you want?

I found Tony from Bourne Plumbing on Trusted Traders and have been extremely satisfied with the level of service we have received from him. Tony has carried out a lot of work for us, including replacing boiler parts, re-piping our entire downstairs, radiator installation and general support and advice throughout our building work. Tony is easy to get hold of (in case of emergencies) and is extremely trustworthy - we are so pleased we've found a trusted local plumber who quotes transparently and goes over and above to provide help and support.

At 7pm on 10th August whilst adult daughter was showering in the bathroom the bath shower head water suddenly exploded all over the bathroom. It was very frightening and we couldn’t think what to do at first but did turn off water supply and I rang Bourne Plumbing whom I had used before for help. He came round within 30 minutes and assessed the problem. We would need a new shower unit and suggested we get the same make as it had served us well. He would order it and he could be available next Tuesday if it arrived on time and in fact, it was Wednesday 18th August and a new shower was up and running satisfactorily. No effort on my part and a new system was installed in a week.

I've used Bourne Plumbing and Heating twice now. The first time was to install new radiators in my house and service my old boiler, and the second time to replace a faulty valve in the heating system. Anthony was clear when he came over to quote, explaining what was needed and why, and being understanding of our future plans for our home and what work we could defer. The quotes were received quickly, and it was easy to book in. The work itself was carried out to a high standard, it's clear that Anthony takes pride in the standard of his work. He's also been very prompt and professional in replying to emails. We've been very happy with the work and will use his services again when we need to. I'd have no hesitation in recommending him.

The job was to replace an old electric shower unit that had ceased working. Anthony arrived promptly, listened to my requirements, evaluated the job and sent through an estimate, which I accepted. When the item had been delivered he fitted it neatly to match the marks left by its predecessor. When fitting it he discovered a problem with my stopcock, which he worked around, and also problems with the existing pipework, which he remedied. He explained everything very clearly and efficiently, and he listened to my concerns and requirements, which has not always been my experience with other traders. He also spotted a potential problem with the electrics, which was outside his purview, and gave me the details of two possible electricians.

We planned to travel to Ealing to prepare for a new tenant and needed a known problem to be resolved during our 4 day visit. Our previous plumber suddenly declared himself unavailable so we had to find a replacement urgently. We found Anthony of Bourne Plumbing via Which. He turned up as agreed, (an hour after we arrived from Wales) and changed the valve and sorted another issue at the boiler water supply. His work was very professional taking every precaution to avoid any water reaching the carpet etc. After he left, we found another problem in the bathroom so he came back the next morning, had to get a part and fixed that problem too. We were so relieved to have found someone this good so quickly and as we live 160 miles away we will have no hesitation in using his services even without being there to supervise. Anthony is a very personable chap, easy to get on with and we will also recommend him to our previous neighbours in Ealing who also used our previous plumber.

I found Anthony on Which? Trusted Traders and contacted him in relation to a leak in our toilet, but was disappointed in the services I received. It took him over a month to repair the leak after his initial visit. During this period, I had to chase several times for updates, with many unreturned phones calls and e-mails. The quality of the work (when I eventually managed to get an appointment) was good, and he left the work area clean, but it’s simply not worth the hassle. Unfortunately, I will not be using his services in the future, and I would not recommend him to anyone.

I decided not to mess about when getting my boiler, radiators, hot water tank and other associated kit replaced but, instead, to use a Which Trusted Trader - so glad that I did. Anthony did everything in a timely, helpful and thorough manner, even coming out to sort out a minor problem with the water tank afterwards for no additional charge. Everything was completed on schedule, the house was left tidy and he provided a full folder of reference information - very impressive. Anthony only uses Viessmann boilers, which I believe are also recommended by Which? I know nothing about plumbing but the kit all looks great and the water is always nice and hot now. Definitely recommended.

I started using Bourne Plumbing (recommended by a friend of a friend) when we needed someone to take out a bath and put in a shower (my husband had recently been diagnosed with terminal cancer), he came when he said he would, gave me a sensible quote and completed the job in a timely fashion and the pipework was amazing, so neatly done - the attention to detail incredible. We then used him again to create a downstairs toilet and utility room, entailing a new water main and connection - again all done incredibly tidily and efficiently. Our old boiler then broke down so we used Tony to install (and re-position) a new Viessmann Boiler - again all done very efficiently and with little disruption. Lastly we had a new kitchen fitted and we used Tony to carry out all the necessary plumbing. He is a pleasure to have in the house and we would not hesitate to recommend him.

The work was carried out to schedule over two separate weeks while we were away. On both occasions when returning from holiday the areas where work was carried out were immaculate. When unanticipated scaffolding was required, we were contacted and of course, agreed the additional cost. An extensive clearly explained estimate was given at the beginning and the work was carried out to the highest standards. In follow-up, care was taken to ensure that the operation of the new Viessman system was fully understood. Aftercare was discussed and agreed. We were very pleased with the work and would have no hesitation in recommending Bourne - in fact, have already passed on details to friends.

My toilet flush push button broke. I had a look and it's just not something I could fix myself as many parts needed removing / replacing in the cistern. I contacted 5 local plumbers and only Anthony from Bourne came back He came at the agreed time, went out of his way to find spare parts and fixed it. He also suggested to install stop valves to the water tanks, to avoid having to flush the whole tank next time round … Really happy with the service and will definitely use Bourne again and can recommend them.

I called Anthony for the first time. He helped to replaced our Magaflo unvented hot water cylinder. He provided a professional neat service and definitely switch to him for annual boiler/central heating servicing and other plumbing works in my house.

We have using Tony's services for around 10 years. Initially servicing an old boiler and calling on him for more larger and more complex jobs as needed. He has replaced our boiler, fitted a new macerating toilet and most recently a water pump to feed two showers. This was a particularly demanding job in a confined space. Together with sundry taps replaced inside and out in the garden over the years, his work is outstanding. He is also an extremely nice chap. What more can you ask. Warmly recommended.

We have used Anthony a few years ago for a modest plumbing emergency and called him this time to ask if he could resolve a juddering tap feed and also change radiator thermostatic valves. He called in later that same day to review the scope /time etc and sent us a costed estimate the following day. He was able to fit us in a couple of days later and did just what was required within the estimated 4 hours. Highly satisfied. We shall probably switch to him for annual boiler/central heating servicing in autumn.

I phoned Anthony having been recommended to him by our regular plumber of many years who has now retired. It was a small but irritating problem with our toilet cistern. The ball valve whined loudly when filling and was slowly leaking all the time. Anthony arranged to come later the same day. He arrived and carried out the job in about half an hour: replacing the ball valve with a much neater looking new one; he also renewed the isolating valve and pipework leading into the cistern which he discovered was faulty. Anthony was very professional and courteous but also friendly and personable. His work was of a very high standard, clean and tidy (he took away all the old debris) and his charges were reasonable in the circumstances. I would recommend Anthony to my friends.

Our kitchen tap had come loose. Another plumber had fixed it, but it came loose again. He tightened it up again. It came loose again. He said it needed a carpenter and sent another estimate. The work required was not easy given the position of the tap and the nature of the kitchen worktops. Essentially it required working under the worktop to cut out some existing wood and replace it with a structure that would hold the tap properly going forward. It would be far better if the problem had been identified from the start. Also why did we have to pay for it not to be fixed and then pay the same company again to do it properly? Therefore we contacted Bourne Plumbing and Heating (strongly recommended from a neighbour). They came when they said they would, identified the problem and spent two hours fixing it. The work was neat and the space left clean. It is four days later. The tap is currently fine and I assume it will continue to be given my neighbour's recommendation. It is a good thing to be able to call in someone and know that a problem will be fixed properly. On ratings below: service I am confident on. Quality: I can't see the work and four days in I have no idea how to tell. The previous 'fix' was fine for a month. However my neighbour is very pernickety and is very pleased so I am happy going along with that. Value: I am no expert, but the price seemed reasonable and frankly I am quite happy to pay well for a job well done.

Work done: Tony came to inspect a leaking kitchen tap and advised us to order a new fitting. He also checked the bathroom pump was working properly. He then came back and fitted the new tap. General comments: Tony is very much in demand but always answered phone calls and came exactly when he said he would, so was very reliable, which we really appreciated. Tony was very helpful, professional and pleasant to deal with and we were confident the work would be done to a good standard. Tony was a recommendation from a friend and I would not hesitate to recommend him to others.

Emergency work on failed boiler, and installing new Viessmann boiler. Anthony Sawczuk was always efficient and polite and appeared to take an enormous amount of care and pride in his workmanship. In answer to the questions below I have no real ability to judge quality or value.

I found Anthony on Which? Trusted Trader, and have been using him for a couple of years for all my plumbing requirements at a property I rent out in London (I Live 250 miles away in Wales). Anthony has always provided a professional service. I have just and the heating system upgraded and Anthony has installed a new Viessmann boiler and conducted a power flush to Finish – everything is working and looks neat, all paperwork – registration for guarantee was dealt with by Anthony. I have no reservations in recommending this heating engineer – if any work is required, I contact him by phone or text and he does the rest – I have never met the man personally so can’t describe what he looks like, but I would still recommend him. Jag😎

We saw Anthony's van down the road from our house, looked him up and contacted him. He returned our email promptly, came the next day and fixed the job with complete professionalism. He was a pleasure to deal with and the next time we need plumbing help, he will be our first call.

Live in Cornwall but required new Viessmann boiler for flat in London. Found Anthony through a third party and job completed by remote control(due to Covid) Guessed from the estimate that he knew exactly what he was doing and proved reliable and delivered on time.

This is the second time we have used Anthony's services and would definitely use him again. He mended our broken water tank and replaced a new pump. The work was done quickly, efficiently and at a reasonable price. Would recommend.

Our boiler was flooded inside and Mr. Sawczuk quickly attended to it, installing a new boiler and filters. Later a power flush was done to the central heating system. The quotation paperwork was detailed and full. He left a folder for us with all the information about our new equipment and its aftercare, and went through the controls with us. He is also a very tidy worker. Highly recommended.

Bourne Plumbing was recommended by a friend as my own plumber was not working due to Covid. Anthony Sawczuk visited twice. Initially managed to get boiler functioning but it failed the next morning. When contacted, he ordered the correct part and visited the following day and fitted. The boiler has worked ever since. The work was carried out to a professional standard. We were kept informed and were relieved Anthony maintained social distance, wore a mask and gloves and carried out the work efficiently with a high degree of cleanliness.

We had an old boiler replaced with a new Viessmann boiler. Work was carried out promptly and Anthony went out of his way to order and fit the new boiler in double quick time so we were only without heating for a couple of days. I am happy to recommend this company as Anthony is straightforward and trustworthy, and the work is carried out efficiently. The kitchen was left clean & tidy. Five stars.

It was not the first time Anthony has come to our rescue, as amongst other tasks he's been asked to fix, he came to stop a leak in the loft. He is a plumber much in demand! As for the Viessmann boiler, he submitted a detailed schedule of the work that needed to be done to install the new boiler and the quote was well detailed with the work that would be involved. He is a very neat and tidy workman. He left the place immaculate each time he left for the day. Much of his time was spent unloading, and at the end of the day, reloading his very superior-looking van. He also found time to bring things downstairs, change a lightbulb and generally do the odd job he found to do. A thoroughly nice person and I cannot recommend him highly enough.

We used Anthony after our neighbour recommended him. He was great. We had a leak coming through our kitchen ceiling and couldn’t figure out the source. Anthony visited twice, and after we figured out it was our bathroom tap leaking, he found the problem and fixed it straightaway which included going out to choose a suitable replacement tap. Tidied up after too. Tap is great and leak has stopped. He was very conscious of covid precautions too, was happy to wear shoe covers in the house and charged a fair price too. Would definitely use for all our future plumber needs.

Moved into a new home, came across a few problems, and found Anthony (Bourne Plumbers) on Trusted Traders - and were glad we did. Anthony addressed our problems with the minimum of fuss and explained very clearly what needed doing. He was very thorough and professional. We would happily recommend him to others and will certainly use him again in future.

We had a leak in our bathroom. We contacted Anthony having got his name from Trusted Traders. He responded very quickly and sorted out the problem in a speedy and efficient manner. Would definitely use him again. Highly recommended.

Tony replaced our old gas boiler and installed a new Veissmann Boiler and pumps, we are delighted with the performance. He also replaced the old pipe work to our hot water tank, replaced all the radiator valves and refurbished our expansion tank fittings. He completed a total power flush of our system. Tony was extremely professional, explained the process and the features of all the fittings, he did not stop working until he was 100% satisfied with the installation, he left minimum disruption over night. He always arrived at the agreed times. He was extremely clean using mats and sheets to minimise dirt and rubble in our house. He provided a fast and efficient service. The central heating system and the hot water system have now been operating for 10 days, very hot and silent, we are very pleased. I have absolutely no hesitation in recommending Tony and Bourne Plumbing, and will certainly use him for all my future maintenance work.

Over the last three weeks, Anthony Sawczuk has repaired a leaking water pipe, replaced and upgraded the valves and controls for our hot water and central heating system, cleaned out the expansion tank, replaced a radiator and carried out a power flush of our central heating system. In all this work, we have found that Anthony is careful, considerate, thorough and efficient. He spends as long as is needed to complete the job so that we have never felt we were being rushed. He uses dust sheets to protect floor coverings and cleans up everything afterwards. In addition, Anthony has been very punctual, always arriving at the agreed time. He took great care to explain what needed doing and how he was going to carry out the work and replied promptly to all our e-mails. He provided written estimates and kept within budget for each aspect of the work that he carried out. We shall be very happy to use Anthony's services again in the future.

Anthony was able to start very quickly to deal with our 20 year old failing boiler. He was very considerate of our need to restore our heating system quickly and worked very hard to clear blocked pipes and restore function to radiators that had not worked properly for some time. This required a number of replacement parts and considerable unforeseeable extra work. I was kept advised of all the additional work required and approved all extra items when it was clear that they were needed. Although additional cost was incurred I believe that I received very good value for my money. I am now enjoying a warm house from a far more sophisticated system which will be self cleaning and regulating - very welcome with colder weather on the way. I have asked Anthony to provide the annual service of the Viessmann Boiler.

We have been using Bourne's services for 25+ years. Tony installed our central heating system back then and we have always been happy with it. A dripping tap and a leaking radiator sorted today. Friendly, tidy and efficient as usual. I would recommend Tony to anyone.

Anthony at Bourne Plumbing and Heating carried out work at short notice and did an excellent job. He replaced radiator valves, installed new under floor pipe work for an additional radiator and supplied and fitted new thermostatic controls. He replaced washers in a water tank and repaired a broken WC handle. Anthony provided a prompt quotation, the work was efficiently carried out and to the agreed budget. Anthony is extremely helpful, courteous and went the extra mile to resolve the thermostat issue. He is business like and reliable. We were delighted with his work and would highly recommend Bourne Plumbing and Heating.

Anthony is a consummate professional. He was punctual, courteous and extremely knowledgeable in his field and very quickly I knew that I was in a safe pair of hands. He gave sound advice and I felt very comfortable knowing that the job to our bathroom would be done to a high standard and his skills did not disappoint. Thanks Anthony, it was a pleasure to meet you and we would not hesitate to use you again. As key workers we've used other tradespeople and have been messed about, which is not what you need during these challenging Covid times. It's a relief to have found you, you willingly showed good Covid secure practices and went the extra mile to talk to us about plumbing options available. This company has traditional old fashioned values. Bourne Plumbing were clear, honest and reliable - a rare quality in any profession these days. Thanks for helping us! P.s. It would have been good to know from the outset there would have been an additional cost for PPE.

I was recommended Bourne by a neighbour because of the quality service, Bourne did not disappoint. Anthony was punctual, polite and provided a great service. He was able to fix my problem in a short space of time and advise me on some other work that I was looking at doing, he clearly has a great knowledge of his trade. Would highly recommend this company to anyone looking for a great plumber.

After a poor installation of our previous boiler 11 years ago and a sub-standard annual service contract, both from British Gas, we used Bourne Plumbing & Heating for the first time to replace our gas boiler & upgrade our system to meet current standards. On Anthony’s recommendation we chose a Viessmann Vitodens 100-W compact condensing boiler. A power flush to the system was required. We were surprised at the amount of debris & sludge that had accumulated in our system. Anthony’s work exceeded all our expectations. He is extremely professional and takes the time to explain clearly all stages of the job. He is punctual, courteous, clean & tidy. The price was excellent value. We have no hesitation in recommending him (indeed, we have already done so twice, since he completed our job). We will definitely use him again.

Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.

Anthony fitted a new Viessmann boiler. We also had a full power flush which was badly needed as our radiators are over 25 years old. This was done two weeks after the original work of installing the boiler and treating the radiators. As he worked other problems came to light and options were discussed and agreed. He repaired the outside brickwork to a high standard and cleared up after each days work. Anthony was professional and explained what he was doing in an easy way for us to understand. He keeps up to date with new ideas and advances in his profession.

Responded very quickly and was able to come out at short notice. Very reliable and got the job done with no issues. Wore all the correct protective gear and kept me informed through the whole process. Would definitely recommend to friends and family.

Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.

A toilet cistern had sprung a leak from its water input. We had turned off its supply and drained it, so we were not an emergency, but Anthony came the same day, and did an excellent job. Previous work by a plumber we will not name had left the cistern with a very slow leak (from a different place) despite much tightening, necessitating keeping a drip tray in place. Anthony removed the cistern, replaced all the innards, which were found to have been incorrectly sealed and were spoilt, and fitted a new supply feeder pipe and tap; he clearly keeps a stock of routine parts in his van. We now have a cistern which is drip-free and works better than before. He was totally professional, showed us clearly why the replacement parts were needed, left no mess, and inspired confidence. His bill came to just under what we had expected. I hope we don't need a plumber again soon, but when we do he will be the first we approach.

Excellent service on my Worcester boiler, un-touched for 5 years! Explained clearly what was required and advised on future pressure maintenance. Place left clean and tidy. Would highly recommend.

Responded promptly to my request fixed my problem fast and efficiently. Very reliable and experienced adhering to guidelines. Would happily recommend to anyone without any hesitation.

Anthony replaced toilet cistern for me which was enclosed in a vanity unit and difficult to access. He carefully explained the options to me and introduced a carpenter to make good the unit after he had to dismantle part of it. He worked quickly and tidily and the result was better than the original.

I enlisted the help of Tony Bourne to deal with a leaking pipe in my bathroom. Despite huge demand on his time from other assignments, Tony came within an hour to deal with the problem. As usual, he carried out the work to my complete satisfaction. Mercifully, I have not had to call upon his services frequently but he has always responded quickly and effectively. His excellent reputation goes before him and I have nothing but praise for his professionalism.

Had a recommendation from a friend when we were looking for someone to re-jig our bathroom quickly as my husband had been diagnosed with cancer -and was not disappointed. He created a fantastic walk in shower for us which is a joy to use. I will certainly use his services again. Professional and a pleasure to have working in the house.

I called Anthony for two blocked sinks based upon his trusted trader status and was not disappointed. He was very prompt, reliable and professional in his communication and had someone onsite within a few hours of my call. One of the blockages was quite deep, way past the trap yet both sinks were unblocked efficiently with no fuss. I will definitely be using his services again and would highly recommend him based upon this first experience.

Showed up exactly when he said he would to fix an on-going problem with plumbing in the kitchen. Diagnosed the problem immediately (the original plumbing was a mess of pipes going in all directions), had the spares in his van, and sorted it out to an excellent standard for a reasonable price. There have been no problems since and I am very satisfied. Furthermore, how nice to have a polite and courteous tradesman...

Tony supplied and installed our under sink water heater at my workplace. I found Tony to be very knowledgeable, professional, trustworthy and methodical in his work. He gave several options and explained the pros and cons of each. I have since asked Tony to complete several other jobs and would highly recommend to anyone.

Anthony fitted a new Viessmann boiler and radiators. The work was of a high standard and both the boiler and radiators are working well. Anthony deserves his many recommendations as he is always professional, on time, and tidy, in everything that he does.

Anthony was prompt, efficient and he did an excellent job- I'd have no hesitation in recommending him to others.

Mr Bourne was responsive, friendly and came quickly to fix my kitchen tap without mess or fuss. I will definitely use him again and recommend his services to others. His price was also good.

We had a damp patch in the concrete floor of our cloakroom. Anthony neatly dug out the floor and exposed the piping, and after discussing our options with us, he capped off the faulty piping. The work was completed quickly and without any mess. We would recommend him!

Very good, honest and reliable experienced company. Even in these difficult circumstances arrived on time, fully prepared to adhere to guidelines. Very neat big job completed and my flat left clean and tidy. Have used them for sometime and would happily recommend to anyone without any hesitation.

Bourne plumbing and heating came to my property to move a radiator. The work was completed quickly and to a high quality. Anthony himself was helpful and advised me on the appropriate size and type of radiator we needed. On a personal level Anthony was friendly and professional. I would highly recommend him to all my friends and family.

I have used Anthony on many occasions in the past (he re-fitted my bathroom last year) and, when my old central heating system ceased to function in February, I contacted him again for his assistance. His service is always prompt, reliable and highly efficient. He explained to me what he was going to do before commencing the work and provided an acceptable estimate. Eminently trustworthy, he completed the work whilst I was away from my flat and met me when I had returned to explain the Viessmann central heating system to me in detail. He always leaves my flat clean and tidy after the work has been completed. I have no hesitation in recommending Anthony to anybody who is seeking a thoroughly professional, personable and efficient plumber.

Excellent service and quality of work on a Viessmann boiler - arrived on time, polite and courteous.

Anthony has been very helpful repositioning our boiler that was badly installed by another company. He is always very prompt, professional and does an excellent job.

The job proved to be a particular complicated task since the rust under the old tap made it impossible to extract without risk of damage to the black kitchen sink. The plumber (Anthony Sawczuk) was able to complete the task with little obvious damage. He was utterly professional, explaining the options quite clearly once he had inspected the work to be done. He is punctual, polite and we would recommend him to anyone looking for a trustworthy, highly competent plumber.

I asked Bourne Plumbing to service my 45-year old heating boiler. On starting the job a fault was identified which could not be rectified as the faulty part was now obsolete. Anthony advised that continued use of the boiler was dangerous. He therefore fitted a new boiler with the minimum of delay after I had accepted his very detailed estimate I was greatly impressed with Anthony's approach to the work. Clearly an expert, he was thorough, quick, clean and willingly answered my queries which arose during the course of the project. All the work detailed in the estimate was carried out punctiliously: and an unexpected emergency that arose was handled with impressive aplomb. Anthony is very professional in his work and does an excellent job. I would certainly use his services again.

New Viessmann boiler installation. I have known Anthony for some years and he has always given good advice, and provided an excellent and fast service. He replaced my old boiler and fitted a new one in a very tight space. Worked hard and tidily, accomplishing the job in one day. Cleaned up afterwards, and the price was very agreeable. Delighted with the new boiler and after-service. My personal impression of Anthony is that he is honest, hard-working and very personable. Highly recommended!

I have used Anthony before and he has always done excellent work and been helpful and prompt in his response. On Sunday I found that my boiler was leaking and so I called Anthony and he came promptly the next morning. He identified the problem which was a leak in the plastic diverter valve, ordered the replacement part and then fitted it the next morning. He also provided good advice on using the boiler in the short interim between his ordering the valve and fitting it and on ensuring that the water pressure level was not too high. He is always helpful and polite and takes pride in his work. I always feel confident that he will provide me with a highly professional service and he also responds quickly to calls and understands the importance of clear and regular communication.