Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Which? Local Review
Customer Service
Quality
Value
Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.
mikeash Posted on 18/04/2011 , work completed 18/04/2011
Which? Local Review
Customer Service
Quality
Value
I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.
Which? Trusted Traders Consumer Posted on 20/05/2011 , work completed 20/05/2011
Which? Local Review
Customer Service
Quality
Value
As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.
WJMc Posted on 13/10/2011 , work completed 13/10/2011
Which? Local Review
Customer Service
Quality
Value
We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.
TonyOCL Posted on 14/11/2011 , work completed 14/11/2011
Which? Local Review
Customer Service
Quality
Value
I received excellent service from Tony when I had to have some pipework done so that my gas could be turned back on again. A Vaillant engineer was 'fixing' a water leak in my boiler when he noticed a problem with the gas pipe and immediately switched off the gas. No heating, no hot water, no cooking, nobody to turn to. In a panic I turned to Which Local and saw the recommendations for Tony and I can say they are all spot on. He couldn't make it on the day but turned up at 07:30 the next morning, changed the pipe and turned on the gas. No fuss, no time wasting, no mess, he had all the tools and was very friendly. I also thought he was good value for what he charged. I would thoroughly recommend him.
Sumail Posted on 20/01/2012 , work completed 20/01/2012
Which? Local Review
Customer Service
Quality
Value
Anthony recently serviced my Worcester 40CDi, newish, boiler. I found him through Which Local and he carried out the work in a clean, professional, knowledgeable and thorough manner. I will use him again to replace a large radiator in my lounge which has been leaking.
Green Fingers Posted on 16/06/2012 , work completed 16/06/2012
Which? Local Review
Customer Service
Quality
Value
Tony repaired a section of soilpipe that was leaking onto our flat roof. While he was here, we also asked him to remove an old fluepipe from the wall above the flat roof and to replace a leaking garden tap with a new one. Tony was very professional and a pleasure to deal with. He carried out the work quickly and effectively, implementing a better solution for the soilpipe than had been in place previously. We would happily use his services again.
peggie jo Posted on 19/03/2010 , work completed 19/03/2010
Can't be faulted
Customer Service
Quality
Value
Quick response by phone and in person. Polite and knowledgeable. Speedy fix. Couldn't ask for more!
CMR403722382 Posted on 06/03/2015 , work completed 06/03/2015
Professional workman
Customer Service
Quality
Value
Tony installed our heating system over 20 years ago in a Victorian house and did a great job> He had to work round a toddler and every evening left the house safe and tidy. We had to have him back 19 years later to repair the boiler and his service was also very efficient. He has also carried out a few smaller plumbing jobs one of which was an emergency. He was very prompt in responding. Always does a professional job. Would recommend him to anyone.
Doggers Posted on 10/02/2014 , work completed 10/02/2014
Very good
Customer Service
Quality
Value
Good punctual service with high quality finish.
Zoolander Posted on 08/05/2016 , work completed 08/05/2016
My Review
Customer Service
Quality
Value
Anthony did an overhaul of our ailing central heating, including the install of a Power Flush system. He also serviced the gas boiler and replaced a faulty shower mixer unit. And he replaced a leaking toilet cistern. The works were undertaken at intervals over several days; he always kept agreed times and kept us informed of progress - the shower mixer was a more difficult issue than expected but Anthony worked through it within the original estimate, despite some extra time required on his part. On each occasion he kept the working area tidy and cleaned up perfectly.
Martin & Debbie Posted on 03/11/2018 , work completed 03/11/2018
Sound professional service
Customer Service
Quality
Value
Anthony was professional in the way he went about the job and was clear on the estimated costs. Very happy with the service I received and would happily recommend Anthony.
Damien_W7 Posted on 13/11/2018 , work completed 13/11/2018
New boiler and system up-grade
Customer Service
Quality
Value
Good helpful advice, good professional service and new Viessmann boiler and new radiators fitted. Overall very pleased with the service.
Customer in Greater London Posted on 21/12/2021 , work completed 20/12/2021
Professional, takes pride in his work and tidy
Customer Service
Quality
Value
I've had a new boiler fitted and existing radiators flushed through and everything has worked well ever since. Tony is very thorough in his work , cleaned up after he had finished and took the time to explain how the new system would work. Great workmanship.
Sandysandy Posted on 10/02/2014 , work completed 10/02/2014
Excellent plumber
Customer Service
Quality
Value
Tony installed a new Veismann boiler for me last year and did an excellent, clean job. He carries out my annual boiler service, and is always helpful and informative.
SHaren Posted on 11/02/2014 , work completed 11/02/2014
Which? Local Review
Customer Service
Quality
Value
Came same day to check leaking radiator and returned following day with new part as promised. Fitted and left rad in good working order. Reasonable rates, pleasant guy and he arrived when he said he would! Will definitely use again.
EalingJohn Posted on 04/08/2010 , work completed 04/08/2010
Which? Local Review
Customer Service
Quality
Value
I contacted Bourne Plumbing early this year to advise on a central heating system in which a new boiler was installed two years ago by a different plumber, and which since then had never worked reliably. Tony advised and quoted promptly for a powerflush. Because he was very busy with other work I had to wait several months for this to be done; however when he came he carried the work out fast and efficiently, and also reported on other aspects of the system which were probably contributing to its poor performance. He supplied a quote for remedial work, which I acccepted, and once again carried out the work courteously and efficiently. When the boiler still failed to work properly he came promptly and fitted a new part; when the problem recurred he came promptly, found and rectified a problem with the exterior pipework. Since then the system has been working fine. I found Tony courteous, efficient, knowledgeable, skilled and highly intelligent; he diagnosed and rectified a number of problems in a heating system originally installed over 30 years ago and modified several times since then. I would recommend him without reservation.
Legroux Posted on 05/10/2011 , work completed 05/10/2011
Which? Local Review
Customer Service
Quality
Value
We found Anthony through "Which" to investigate and fix our gas leak and temporary stop the megaflow from leaking. Anthony came on time and fixed the gas leak, he was very effecient and ensured all the floorboards that he had to take off was fixed back and said he would be back to fix the megaflow leak once we had the part.
Anusha Rajiyah Posted on 02/12/2011 , work completed 02/12/2011
Which? Local Review
Customer Service
Quality
Value
I used these plumbers to carryout some work to comply with Water Regulations. They were efficient, swift , professional and friendly.
nvb Posted on 03/06/2012 , work completed 03/06/2012
Which? Local Review
Customer Service
Quality
Value
I found Tony on this site in a panic one day when the toilet started leaking. He did a great job repairing the problem quickly, efficiently and cleanly. He was polite and friendly and clearly deserves the many 5* recommendations he receives on this web site.
nicnac Posted on 07/07/2012 , work completed 07/07/2012
Which? Local Review
Customer Service
Quality
Value
Anthony, from Bourne Plumbing, has recently fitted a new tap in our bathroom. He has done a good job, solved a problem with the new pipe, which was slightly smaller than the old one. He has also done a couple of smaller jobs in the toilet. He was courteous, friendly. Would recommend him and use his services again.
msh32 Posted on 05/07/2012 , work completed 05/07/2012
Efficient prompt service.
Customer Service
Quality
Value
A very clean worker and explains things. Would recommend him. Many thanks.
Mary, London Posted on 01/12/2014 , work completed 01/12/2014
Trustworthy, competent and professional
Customer Service
Quality
Value
Anthony fitted a new boiler for me a few years ago and has been servicing it annually ever since. He has always been highly professional, reliable and pleasant to deal with and I have no reservations in recommending his services.
Rebecca Posted on 15/01/2015 , work completed 15/01/2015
Experienced and Efficient
Customer Service
Quality
Value
Anthony replaced toilet cistern for me which was enclosed in a vanity unit and difficult to access. He carefully explained the options to me and introduced a carpenter to make good the unit after he had to dismantle part of it. He worked quickly and tidily and the result was better than the original.
Customer in Greater London Posted on 28/07/2020 , work completed 25/07/2020
Bourne Plumbing
Customer Service
Quality
Value
We had Bourne replace and source our boiler. Quick, efficient, and diligent - we could not have asked for a better company to do the work.
Which? Trusted Traders Consumer Posted on 12/10/2017 , work completed 12/10/2017