Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Which? Local Review
Customer Service
Quality
Value
Anthony came to our house to give us advice on an issue with lost pressure on our boiler. He gave us clear and straight forward advice about the problem and options to fix it. He's knowledgeable, friendly and polite. We'll be using him going forward for plumbing support and have no hesitation in recommending him to friends in the neighbourhood.
arns44 Posted on 10/10/2012 , work completed 10/10/2012
Which? Local Review
Customer Service
Quality
Value
Thumbs up to Tony who sourced a new kitchen tap for me and fitted it. He did a great job, and was quick to respond to my emails. I will definitely use him again.
AngloSaxon Posted on 17/02/2010 , work completed 17/02/2010
Which? Local Review
Customer Service
Quality
Value
Tony was very efficient at replacing the sink waste and making alterations to secure the kitchen mixer tap. He didn't replace an outside tas as requested because I thought it was broken, but instead tightened it which did the job. I would definitely call him again.
varsha Posted on 22/04/2010 , work completed 22/04/2010
Professional, punctual and conscientious.
Customer Service
Quality
Value
Anthony provides a reliable, professional and high quality service. He is trustworthy and conscientious as well as being a friendly and flexible trader who is pleasant to deal with.
Claire, London Posted on 09/01/2015 , work completed 09/01/2015
Excellent work
Customer Service
Quality
Value
Anthony did a thoroughly professional job fitting new pipework, enabling the gas meter to be moved externally. He works efficiently and arrived on time. He also (previously) fitted our boiler and services this yearly. I would highly recommend Anthony.
Tim, London Posted on 04/02/2015 , work completed 04/02/2015
Excellent quality.
Customer Service
Quality
Value
A little slow on communications regarding an expansion tank that was unavailable. Very courteous & performed an excellent quality of service, sorting our problems left by a previous plumber. Pricey but worth it.
Jo, London Posted on 02/12/2014 , work completed 02/12/2014
A really professional job
Customer Service
Quality
Value
I would highly recommend Anthony Bourne. He was prompt to respond, knowledgable and efficient in his work, and good value for money. I'll certainly be using him next time.
CMR403563481 Posted on 19/01/2015 , work completed 19/01/2015
Prompt, efficient service...
Customer Service
Quality
Value
Bourne Plumbing & Heating arrived within 30 minutes of my call-out and got straight to work clearing a very blocked drain. Tony was courteous, clean and tidy and got the job done quickly. I highly recommend this company and will use it again myself.
CMR305242525 Posted on 01/12/2014 , work completed 01/12/2014
Which? Local Review
Customer Service
Quality
Value
Tony Bourne recently replaced our 25 year old CH boiler. He and his colleague arrived punctually and worked almost non-stop until 7.0p.m. the first day and completed the job the following day, including force flushing the system, installing new thermostat, thermionic valve, new header tank etc. The work was carried out with the minimum of disruption aad everything left clean & tidy afterwards. A nice touch was the loan of a pair of electric radiators, delivered the day the boiler failed. We found him under "Plumbers" but I feel he should also be listed here. Highly Recommended.
CCI Posted on 22/05/2010 , work completed 22/05/2010
Which? Local Review
Customer Service
Quality
Value
I found Bourne Plumbing through Which Local and was very happy with the service Anthony provided, he certainly lived up to expectations. He came promptly to have a look at the problems we had with two different boilers and was able to tell us straight away what the issues were, to fix one there and then and give us an accurate quote on what it would take to fix the other one. Once the parts had arrived, he was able to complete the work, giving us heating and hot water again. I would wholeheartedly recommend Anthony and Bourne Plumbing & Heating.
Katieo Posted on 10/01/2011 , work completed 10/01/2011
Which? Local Review
Customer Service
Quality
Value
We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough Posted on 02/03/2011 , work completed 02/03/2011
Which? Local Review
Customer Service
Quality
Value
Mr. Bourne arrived on time. He replaced three jammed shut off valves quickly and efficiently. The quality of his work is excellent. We had employed him before to repair a failed toilet cistern. I can thoroughly recommend him.
auscom Posted on 10/06/2011 , work completed 10/06/2011
Which? Local Review
Customer Service
Quality
Value
I called Tony to fix a leak from the toilet overflow on behalf of my 83yr old mother who was worried that the pipes would freeze if the weather turned icy. Tony came at the agreed time, closed the water supply, removed and replaced the faulty parts and as requested put in a valve so that in future the water to the toilet can be turned off in the bathroom. Tony was polite, had listened to what I had told him over the phone and so had all the parts with him, got on with the job and fixed the problem. Mum's peace of mind restored, thank you.
Twoplanks Posted on 25/01/2012 , work completed 25/01/2012
Professional, reliable and hard working
Customer Service
Quality
Value
Anthony has been my choice of plumber over a number of years. In addition to regular boiler maintenance visits, when my old boiler finally heaved its last sigh, he recommended installing a Viessmann boiler (working well) and he has sorted out various plumbing issues. He has always been professional, with good communication, and little extras taken care of, like packaging all paperwork together. He is also someone to rely on in an emergency.
pumpkin34 Posted on 06/06/2017 , work completed 06/06/2017
Speedy Response. Problem fixed
Customer Service
Quality
Value
Anthony came round the same afternoon after I called about a minor plumbing problem. He identified the problem and had all the necessary equipment to solve it without having to book a second visit. I don't know whether his charge was expensive, cheap or on the button but I would definitely use him again.
DavidH Posted on 08/06/2017 , work completed 08/06/2017
New boiler
Customer Service
Quality
Value
Antony installed a new Viessmann boiler for us 3 weeks ago. He also changed the valves on our old radiators and power flushed the system. He carried out the work as per his estimate and cleaned up beautifully afterwards. I would certainly use him again.
T&VHare Posted on 10/11/2017 , work completed 10/11/2017
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Bornemissza, . Posted on 14/06/2018 , work completed 14/06/2018
Efficient & Prompt Service
Customer Service
Quality
Value
Anthony replaced our boiler and power flushed the system. He also fixed the overflow from the hot water cylinder which had overflowed for 7 years! He sorted all our problems from the previous unreliable plumber. Anthony is very efficient and prompt and even helps with keeping customer paperwork in order.
Customer in Greater London Posted on 16/04/2019 , work completed 10/12/2018
Viessmann boiler installed
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler and radiators. The work was of a high standard and both the boiler and radiators are working well. Anthony deserves his many recommendations as he is always professional, on time, and tidy, in everything that he does.
Customer in Greater London Posted on 26/05/2020 , work completed 18/05/2020
Job Well Done and a reliable service
Customer Service
Quality
Value
I found Anthony on Which? Trusted Trader, and have been using him for a couple of years for all my plumbing requirements at a property I rent out in London (I Live 250 miles away in Wales). Anthony has always provided a professional service. I have just and the heating system upgraded and Anthony has installed a new Viessmann boiler and conducted a power flush to Finish – everything is working and looks neat, all paperwork – registration for guarantee was dealt with by Anthony. I have no reservations in recommending this heating engineer – if any work is required, I contact him by phone or text and he does the rest – I have never met the man personally so can’t describe what he looks like, but I would still recommend him. Jag😎
Customer in Pembrokeshire Posted on 03/05/2021 , work completed 03/05/2021
Installing a replacement kitchen tap
Customer Service
Quality
Value
Work done: Tony came to inspect a leaking kitchen tap and advised us to order a new fitting. He also checked the bathroom pump was working properly. He then came back and fitted the new tap. General comments: Tony is very much in demand but always answered phone calls and came exactly when he said he would, so was very reliable, which we really appreciated. Tony was very helpful, professional and pleasant to deal with and we were confident the work would be done to a good standard. Tony was a recommendation from a friend and I would not hesitate to recommend him to others.
Sian in Greater London Posted on 07/05/2021 , work completed 19/04/2021
Very happy with the work
Customer Service
Quality
Value
Anthony is obviously busy and popular - which is in itself a recommendation. Initially this meant we struggled to find a time he could spare. However, he then went out of his way to fit in a visit. This was simply replacing very old kitchen taps - but he also helpfully upgraded the fitting to add values to the undersink fitting to enable better control in the future. While he was here I asked if he could assist with another small job (broken toilet handle) which he was willing to do. Anthony was friendly and respectful throughout the visit.
Customer in Greater London Posted on 26/11/2021 , work completed 12/11/2021
Boiler service and repair
Customer Service
Quality
Value
Anthony responded very promptly to communication re appointment and, as with previous work, fitted in the work at short notice. He was on time and did a very thorough and tidy job. Anthony is friendly, polite and reliable. I would use his services again and have no hesitation in recommending.
Customer in Greater London Posted on 30/07/2023 , work completed 28/07/2023
Available and efficient
Customer Service
Quality
Value
We needed to change our kitchen tap and Anthony could offer us a slot fairly quickly. His work was thorough, clean and efficient. Would definitely consider using him again. Anthony was also very responsive on email which was very much appreciated.
Customer in Greater London Posted on 26/06/2025 , work completed 25/06/2025
Professionally executed
Customer Service
Quality
Value
Arrived on time. Carried out work efficiently. Explained what he had done. Polite.
Yasin, Middlesex Posted on 22/08/2014 , work completed 22/08/2014