Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent & efficient
Customer Service
Quality
Value
Prompt response, fantastic work, neat, efficient & friendly, could not ask for more.
Vikram, London Posted on 22/08/2014 , work completed 22/08/2014
Bourne Plumbing and Heating
Customer Service
Quality
Value
I would recommend Bourne Plumbing and Heating wholeheartedly. In an era when people care little about the job they do - let alone their customers - Tony is the exception. The quality of his work was high (with nothing unnecessary done), the price was fair and Tony's knowledge puts one particular large gas organisation in the shade.
Judith Posted on 29/01/2014 , work completed 29/01/2014
New Boiler and Radiators installed - great job!
Customer Service
Quality
Value
Tony installed a new Viessmann boiler and replaced all the radiators in my flat at the end of last year. The existing system was very old and the pipes had not been flushed out for decades. He did a very professional job and even recommended a carpenter to move/replace the cupboards in the kitchen to make room for the boiler. I was very pleased with the results and the system has been functioning perfectly.
LindaF Posted on 04/02/2014 , work completed 04/02/2014
Professional Plumbing & Heating Services
Customer Service
Quality
Value
Tony replaced an old boiler with a new Viessmann Boiler in October 2010. The boiler has worked efficiently and silently, as he said it would. Since then he has carried out an annual service of the boiler and completed other plumbing and heating jobs. On all occassions he has turned up on time and carried out a professional, clean and reliable job. I will continue to use his services in the future.
Thornhill Posted on 05/02/2014 , work completed 05/02/2014
Excellent boiler. Excellent plumber
Customer Service
Quality
Value
After my boiler broke last year I got Tony in to find me a good solution and install it for me. I wanted a solid, reliable, top of the range boiler that would go the distance and provide excellent heating, and i'm pleased to say my new Viessman is doing a great job. Tony is top plumber who really knows his stuff and he's a true gent. I recommend him highly.
leoarch Posted on 17/02/2014 , work completed 17/02/2014
Bourne Plumbing and Heating
Customer Service
Quality
Value
We have been using Tony (Bourne Plumbing and Heating) for the past 20+ years and have always had excellent service. Work is always efficiently carried out and to a very high standard. We would always recommend Tony to anyone looking for plumbing and heating services. Kim
britishfencing Posted on 06/03/2014 , work completed 06/03/2014
Excellent - Highly Recommended
Customer Service
Quality
Value
I have been using Tony for the past 4 years. He has completely rebuilt my boiler and heating system, which had been installed very badly, to work efficently and economically. This has required multiple visits and much patience from Tony which he has always managed with a professional level of service either in person or over the phone. He is the best and I wouldn't hesitate to recommend him
Hammett Posted on 10/03/2014 , work completed 10/03/2014
Very professional
Customer Service
Quality
Value
All work carried out to a very high standard, clean & tidy, excellent work, 150% recommendation.
Agnieszka, Middlesex Posted on 14/08/2014 , work completed 14/08/2014
My Review
Customer Service
Quality
Value
Bourne Plumbing & Heating, on time to arrival, very good work and good paper work, highly will recommended
Nicholas, London Posted on 12/03/2015 , work completed 12/03/2015
Excellent job!
Customer Service
Quality
Value
Anthony repaired my toilet to a very high standard, especially as it was a very awkward and demanding job. He was very courteous, polite, knowledgeable, efficient, tidy, hard working and friendly. The cost of the repair was very reasonable. I highly recommend Anthony, he is excellent and a very nice gentleman.
zoran68 Posted on 22/07/2015 , work completed 22/07/2015
Tried and trusted
Customer Service
Quality
Value
I have known Tony for nearly 20 years during which time he had done various jobs, large and small. He is always reliable and efficient, and tidy. This job was not straight forward but he has done a great repair, much to my relief.
Alison, London Posted on 03/07/2015 , work completed 03/07/2015
Fantastic boiler recommendation
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating installed a Viessmann boiler two years ago, and has been back every year to carry out a routine service. Extremely happy with his choice, the boiler has been fantastic. Along with Anthony has been called in to carry out various, plumbing jobs. The standard or work and service provided 2nd to none. Very highly recommended.
Barry, London Posted on 15/07/2015 , work completed 15/07/2015
Excellent job
Customer Service
Quality
Value
Anthony from Bourne Plumbing & Heating was very helpful. I am really pleased with installation of the Viessmann boiler.
Magdalena, London Posted on 10/10/2014 , work completed 10/10/2014
Prompt, courteous and reliable
Customer Service
Quality
Value
Anthony responded at very short notice to clear a totally blocked basin wastepipe and trap in bathroom. First class service! No hesitation in recommending Bourne Plumbing & Heating.
Alan, London Posted on 09/10/2014 , work completed 09/10/2014
Brilliant & professional
Customer Service
Quality
Value
Anthony was brilliant & so honest. Would use him again and recommend to anyone.
Alice, London Posted on 13/10/2014 , work completed 13/10/2014
Excellent work
Customer Service
Quality
Value
I have known & used this firm over many years & more recently to fit a new central heating gas boiler in November 2013 & to fit a new hand wash basin in bathroom January 2014. I have always found them to be reliable, conscientious & clean workers. Their workmanship is excellent & I would certainly not hesitate to recommend them.
Kenneth, London Posted on 29/12/2013 , work completed 29/12/2013
Excellent job at short notice
Customer Service
Quality
Value
Had issues on moving into our new home, called Tony on Monday & he fitted us in at short notice. Great job & will use again.
Ben, London Posted on 13/10/2014 , work completed 13/10/2014
Reliable
Customer Service
Quality
Value
I have employed Tony over the past 20 years. He is professional, competent, efficient & works in a clean & tidy way producing accomplished workmanship. He has sharp diagnostic ability & up-to-date knowledge of products & his trade. He is straightforward to deal with and prompt in response. Altogether reliable, even came in emergency on Christmas Eve.
Maureen, London Posted on 04/10/2014 , work completed 04/10/2014
Great Plumber.
Customer Service
Quality
Value
I've called up Tony's wonderful plumbing abilities for the last 25 yrs! I think that says a lot.
Jane, London Posted on 24/10/2014 , work completed 24/10/2014
Prompt & professional
Customer Service
Quality
Value
Installed Viesmann boiler, carried out regular maintenance and service to a very high standard. Highly recommend.
Andrew, London Posted on 13/08/2014 , work completed 13/08/2014
Highly recommended.
Customer Service
Quality
Value
As a Yorkshire builder, when my daughter asked me to build an extension on her house in Ealing I needed a local plumber. I met Tony, owner of Bourne Plumbing & Heating and was immediately impressed by his approach. I gave him the job and was very pleased. He turned up when he said he would, his work was very good and his attitude great. Well done Tony!
Ian, London Posted on 04/10/2014 , work completed 04/10/2014
Brilliant job
Customer Service
Quality
Value
Came on time & was very helpful in a complicated problem & made very good suggestions as how to make sure it didn't happen again.
Anthony, London Posted on 24/09/2014 , work completed 24/09/2014
Which? Local Review
Customer Service
Quality
Value
Utilised this trader for the first time based on Which Local rating. Had a leaking/broken valve at the back of our washing/dishwasher machine. He arrived within a few hours to resolve the problem and did an excellant job. Very pleased with his responsiveness, professionalism, and quality of work.
MIKEOG Posted on 21/04/2010 , work completed 21/04/2010
Which? Local Review
Customer Service
Quality
Value
I recently found this plumber through Which local and was very pleased with his curteous and professional approach. He solved several minor plumbing problems with no trouble and left the areas clean and tidy. In terms of value for money I do not know what the 'going rate' for these jobs is, but am sure it was worth the charge in terms of confidence inthe tasks having been done properly. He gave me good advice and has left me able to turn off independent areas of my plumbing for future convenience. I would thoroughly recommend his work.
Stephy Posted on 15/06/2010 , work completed 15/06/2010
Which? Local Review
Customer Service
Quality
Value
Anthony installed a new boiler and radiators as well as removing the old boiler and radiators. The quote he provided was extremely detailed and professional and there were no hidden extras when we got the final bill. His workmanship was excellent, he turned up when he said he would and was extremely tidy, at the ned of each day you would not have known he had been there. His advice was very helpfull, he completed the job on time and we could not be happier with the work done. We were so impressed that we have asked him to provide a quote for a new bathroom.
Sally63 Posted on 05/04/2014 , work completed 05/04/2014