Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
Mr Sawczuk was able to come to us quickly, did a great job. Left no mess and the charge was very reasonable and he is a friendly chap.
Slavica, London Posted on 02/12/2016 , work completed 02/12/2016
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Bourne Plumbing & Heating: excellent, skilful service
Customer Service
Quality
Value
Bourne Plumbing & Heating have carried out a number of projects for us, large and small, over many years. We have invariably found them to be technically skilful, utterly reliable and reasonably priced. The latest job was the replacement of our boiler. The work was carried out promptly, efficiently and we were very pleased with the outcome.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Installation of new boiler
Customer Service
Quality
Value
Installation of new Weismann which was carried out efficiently and explained throughout the whole operation by Anthony. The work was completed according to schedule and within the budget. Throughout the period of work, Anthony’s approach was professional, friendly and obliging with any queries we had. We are very satisfied with the installation of the boiler and the efficient function of it. We would recommend Bourne Plumbing for successful plumbing work.
Customer in Greater London Posted on 28/03/2019 , work completed 28/03/2019
Excellent in every respect
Customer Service
Quality
Value
Anthony and his team were marvellous, put to rights an elderly ladies heating etc which 2 sets of so called plumbers had wreaked ! 10 out of 10 ! I own a care agency and will now be only using him for repairs in my Clients houses ! His team are great as well , needed a new ceiling due to water leaks and Anthony arranged repairs , if you want a Truly Trusted Plumber look no further than Bourne Plumbing
Customer in Greater London Posted on 13/02/2019 , work completed 08/02/2019
Excellent
Customer Service
Quality
Value
Probably the best plumber we've ever used in terms of quality of work. Great care was taken with the elements and quality of the installation and we were consulted on every step and then trained at the end. Of course, such quality takes longer and so this is not the cheapest service. But it's well worth it. We were advised to install a Viessmann boiler which so far, works perfectly.
Customer in Greater London Posted on 26/10/2019 , work completed 17/10/2019
Tidy Tony
Customer Service
Quality
Value
Maybe you know that sinking feeling when you think the old boiler won't last another winter and you just dread the thought of all the upheaval of getting a new one. This had been the worry for us for a few years until we experienced the first-rate work of Bourne Plumbing. We were impressed by the neat and tidy workmanship when Tony successfully sourced and fitted a new hob. He suggested a Viessmann boiler and though the name was new to us we went ahead and are very pleased with his work, punctuality, tidiness, explanations etc.
Customer in Greater London Posted on 29/10/2019 , work completed 07/06/2019
Replacement condensing boiler installation
Customer Service
Quality
Value
We have used Bourne Plumbing & Heating to service our boiler for a number of years. Our boiler recently failed and at short notice Bourne Heating provided a quotation and installed a Viessmann gas condensing boiler. We were impressed with the speed of response, quality of installation and helpful approach provided. There were no hidden extra costs and we are very happy with the installation.
Chris in Greater London Posted on 12/11/2019 , work completed 23/09/2019
Fitting a new monobloc kitchen tap.
Customer Service
Quality
Value
The job proved to be a particular complicated task since the rust under the old tap made it impossible to extract without risk of damage to the black kitchen sink. The plumber (Anthony Sawczuk) was able to complete the task with little obvious damage. He was utterly professional, explaining the options quite clearly once he had inspected the work to be done. He is punctual, polite and we would recommend him to anyone looking for a trustworthy, highly competent plumber.
Arwel & Danielle Griffiths Posted on 02/03/2020 , work completed 02/03/2020
Highly recommended
Customer Service
Quality
Value
Anthony was prompt, efficient and he did an excellent job- I'd have no hesitation in recommending him to others.
Customer in W3 Posted on 20/05/2020 , work completed 14/04/2020
Honest, fast and efficient.
Customer Service
Quality
Value
Responded promptly to my request fixed my problem fast and efficiently. Very reliable and experienced adhering to guidelines. Would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 10/08/2020 , work completed 10/08/2020
Replacing boiler with a VIESSMANN Vitodens 100-W 26KW System and adjusting and improving the existing system.
Customer Service
Quality
Value
Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.
Customer in Greater London Posted on 19/10/2020 , work completed 05/08/2020
Very thorough and professional
Customer Service
Quality
Value
Moved into a new home, came across a few problems, and found Anthony (Bourne Plumbers) on Trusted Traders - and were glad we did. Anthony addressed our problems with the minimum of fuss and explained very clearly what needed doing. He was very thorough and professional. We would happily recommend him to others and will certainly use him again in future.
Customer in Greater London Posted on 07/01/2021 , work completed 06/01/2021
Grat work as usual
Customer Service
Quality
Value
We have been using Bourne's services for 25+ years. Tony installed our central heating system back then and we have always been happy with it. A dripping tap and a leaking radiator sorted today. Friendly, tidy and efficient as usual. I would recommend Tony to anyone.
Customer in Greater London Posted on 23/11/2020 , work completed 23/11/2020
Central heating and hot water repair
Customer Service
Quality
Value
He came very quickly, based on the fact i am vulnerable. he find a fault which needed a new part which he managed to get very quickly. Clean, very aware of covid and explained what was broken and what he doing. Excellent
Judie, London Posted on 05/02/2021 , work completed 27/01/2021
We have finally found an excellent plumber!
Customer Service
Quality
Value
Tony refurbished all the central heating piping in my house and split the top floor heating into a separate zone. He also help resolve a few issues with the boiler that a previous plumber had failed to do. We were very impressed with the quality of his work and his attention to detail. He worked hard and we would be very happy to employ him again.
THMB, . Posted on 30/11/2017 , work completed 30/11/2017
Good service
Customer Service
Quality
Value
My central heating boiler broke down and left me without heating and hot water. Because of its age and the general state of the system Anthony recommended fitting a new boiler. He installed the new boiler in a couple of days and restored the heating and hot water, much to my relief, working on his own, all day. Then he came back to powerflush the system and make sure everything was working. He also repaired three of the radiator thermostats which hadn't been working properly. I was pleased that the quote that he had originally given me was not exceeded.
Alison, . Posted on 15/01/2018 , work completed 15/01/2018
Prompt & very professional
Customer Service
Quality
Value
Anthony was highly recommended by friends obviously they were extremely happy with Bourne Plumbing & Heating's work, I say the same! First class.
Owais, London Posted on 26/01/2018 , work completed 26/01/2018
Very Good
Customer Service
Quality
Value
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
Excellent, prompt, reliable service.
Customer Service
Quality
Value
New mixer sink tap fitted in the kitchen
Which? Trusted Traders Consumer Posted on 06/02/2018 , work completed 06/02/2018
Experienced qualified plumber who takes pride in his work
Customer Service
Quality
Value
Bourne Plumbing replaced leaking kitchen tap. Delighted with the work and approach from start to finish. Reasonably priced and great 5-star service. Polite, professional, qualified, experienced plumber who takes pride in his work.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 22/01/2018 , work completed 22/01/2018
Good experience
Customer Service
Quality
Value
Central heating system was overhauled & power flushed,boiler serviced. The trader arrived on time & the standard of workmanship high.
Which? Trusted Traders Consumer Posted on 18/08/2017 , work completed 18/08/2017
A plumber you can trust
Customer Service
Quality
Value
Anthony was very thorough in checking the cause of the problem replacing and checking the parts systematically. He was able to identify and resolve the problem in a few hours. He explained everything he did and also left the house clean and tidy. I wouldn't hesitate to recommend him to friends and family.
Which? Trusted Traders Consumer Posted on 08/01/2018 , work completed 08/01/2018
fast, efficient and job well done
Customer Service
Quality
Value
I phoned Anthony having been recommended to him by our regular plumber of many years who has now retired. It was a small but irritating problem with our toilet cistern. The ball valve whined loudly when filling and was slowly leaking all the time. Anthony arranged to come later the same day. He arrived and carried out the job in about half an hour: replacing the ball valve with a much neater looking new one; he also renewed the isolating valve and pipework leading into the cistern which he discovered was faulty. Anthony was very professional and courteous but also friendly and personable. His work was of a very high standard, clean and tidy (he took away all the old debris) and his charges were reasonable in the circumstances. I would recommend Anthony to my friends.
Bob in Greater London Posted on 20/05/2021 , work completed 13/05/2021