User Friendly and Trustworthy
BHP were professional. Paul, lead contractor, was user friendly, discussing options as required to complete job to timescale and agreed budget. Jenni in the admin team was also helpful. Would recommend them and more importantly, as an endorsement, I would be using their services in the future.
Customer in Berkshire
Posted on 11/05/2022
, work completed 12/04/2022
Recommended
Excellent Service
Paul and Jenni at Bracknell Plumbing & Heating helped in a crisis and I can’t thank them enough. I had only a dribble of water coming out of my kitchen mains water cold tap. South East Water emergency team investigated, confirmed it wasn’t a supply pipe leak and that the cause was my internal seized stopcock. They said the water could stop all together at any time. Jenni in the office at Bracknell Plumbing & Heating was so helpful, she understood the emergency situation I was in and arranged for a plumber to be with me at 8am next morning. Paul arrived on time, did an excellent job. He explained what needed to be done, was calm, efficient, clean and tidy in my home. I couldn’t have asked for a better plumber and the relief of having my mains water supply restored was brilliant!
Customer in Wokingham
Posted on 18/10/2019
, work completed 19/09/2019
Recommended
New boiler and tank.
Very tidy, excellent communication and a very good job.
Clive, Berkshire
Posted on 23/05/2019
, work completed 23/05/2019
Recommended
Superbly professional
I had my combi boiler and radiators installed in June 2015 and have had them serviced each year thereafter (twice now). I have the very highest regard for this organisation. The quotation process was efficient and took place within the time promised - and the installation was the same - arrived exactly on time and completed the installation as promised. The services were the same. Reminder for the servicing arrived in good time for us to prepare - the serviceman arrived exactly on time and carried out a thorough inspection of the system. I cannot recommend this organisation and their professional staff highly enough.
David Bekker
Posted on 05/06/2017
, work completed 05/06/2017
Recommended
Prompt and professional
Plumber was extremely polite and left the bathroom clean and tidy.
Which? Trusted Traders Consumer
Posted on 15/03/2017
, work completed 15/03/2017
Recommended
On time, boiler services expeditiously
This company installed the Worcester Greenstar RI boiler three years ago and have serviced it satisfactorily since.
G, Berkshire
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Professional job
Workers were very clean and tidy and carried out the work to a high standard. Very happy with the final result and would definitely recommend.
Jamie, Berkshire
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Brilliant job.
Knowledgeable and found the problem straight away. 10/10!
Paul, Berkshire
Posted on 15/02/2017
, work completed 15/02/2017
Recommended
Excellent job, very professional
Was able to get an engineer to call to do service on boiler within two days, which I thought was good. Very professional & knew the answers to our questions & very efficient & certainly use them again.
Janet, Hampshire
Posted on 09/02/2017
, work completed 09/02/2017
Recommended
My Review
William, Berkshire
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
Which? Local Review
I have just used this company to complete a total overhaul of our heating system including a new boiler. The original was 21 years old and several parts of the system had been replaced. The quote was very competitive and two days quoted to complete. As they completed the work more issues were found but they stuck to their quote. Even after two days another problem with my gas supply prevented commissioning the new boiler so Nathan came on his day off to ensure we weren't left freezing! I chose them as they had fitted my hob and oven at short notice last year. This is not a one man band but an organised local firm or around 15 employees. This meant that both times I called them they could respond quickly. They are affiliated to Worcester Bosch so I got a Best Buy boiler with a ten year guarantee rather than the five some others offer. Everyone who came to our home was very professional and courteous. I am sure they will be my go to for boiler servicing and any other problems going forward. Highly recommended.
RussellH
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Which? Local Review
18 year old boiler needed to be replaced after 9 repairs in 2 months just as the weather got colder! Recommended initailly by a neighbour who had used them for installing their new boiler. Prompt response to telephone enquiry, visiting next day to do survey and provide quotation. Use Which? recommended Worcester boilers which was what I wanted. Work was carried out efficiently, completing in the two days allocated which included fitting new bolier, pump, valves, adding filter, new thermostat and programmer, powerflushing and tuning radiators. Will be using again to do some additional plumbing work in kitchen. Not the cheapest but considering I paid nearly as much 18 years ago when old bolier was installed by British Gas, and the extensive work that was done, I think it represents good value. Worcester boiler includes 10 year parts & labour + a free first service so thats good peace of mind and valuable cost saving for the future.
Scafell Pike
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Brilliant company
Excellent job done on new boiler installation. Quick, polite, thorough and explained everything. Will definitely recommend & use again
Annalise, Berkshire
Posted on 14/01/2016
, work completed 14/01/2016
Recommended
Bathroom installation
The work was to increase the size of the shower to make it easier for my mum, age 89, to use, & to update the rest of the fittings with new lighting & tiles throughout. Mark spent time understanding my mum's needs & took care of planning & selecting sanitary ware. The fitter Joe did an excellent job from beginning to end. The job was completed on time & everything was left clean & tidy. My mum was delighted.
Susan, Berkshire
Posted on 05/01/2016
, work completed 05/01/2016
Recommended
Excellent workmanship, totally professional
We had 3 different engineers on a number of plumbing and heating jobs and they were prompt, tidy and professional and the quality of their workmanship was A1. I would like to particularly recognise Luis as being very polite with quality workmanship.
Tony, Berkshire
Posted on 05/01/2016
, work completed 05/01/2016
Recommended
Excellent all round
From the first phone call, everyone I dealt with was pleasant & professional. They carried out the boiler replacement quickly as possible, lent us heaters to stay warm during the work & cleaned up thoroughly afterwards.
Elizabeth, Berkshire
Posted on 05/01/2016
, work completed 05/01/2016
Recommended
Brilliant job done
I was so impressed with this company. I had a new Boiler installed. Great job from start to finish. Would definitely recommend
Jenni, Berkshire
Posted on 18/11/2015
, work completed 18/11/2015
Recommended
Amazed
Boiler broke down - freezing!! Called in am. had gas engineer by noon!! Brilliant, great chap, very professional, had a good look over my system, gave me advice on topping up water pressure and advice on controls (really helpful) and only £96.00. Brilliant service.
Lynette, Berkshire
Posted on 20/01/2015
, work completed 20/01/2015
Recommended