Endorsed by Which?

Bramshaw Heating & Plumbing Limited

4.9

158 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our business as heating engineers and plumbers has been trading in South Devon now for 20 years and we pride ourselves on our quality of workmanship and high level of customer care. Our staff are fully qualified to undertake work with natural gas,liquid petroleum gas, oil, solid fuel and solar thermal water heating,heat pumps and Biomass.

We are very proud to be accredited installers for Worcester Bosch whose full range of gas boilers have won the Which best buy awards for the sixth year running which fully complements our recent appointment as a Which trusted trader. Our association with Worcester Bosch enables us to offer free guarantees of up to 10 years on selected boilers and we know that this gives our customers great peace of mind.

We are also proud to be members of the Rayburn Guild and four of our engineers have attended their factory for specialist training. We are also training apprentices at the present time who are at various stages in their progression to becoming qualified engineers

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Ground source heat pumps
    • Solar water heating
    • Solar panels
  • More Services

    • rayburn installation
    • repair
    • woodburner installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
158 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Removed old boiler and installed new boiler in different location in rambling 200 yr old Listed house.
Customer Service
Quality
Value
Bramshaws had done earlier maintenance work on my old central heading system so they had a head start in the choice of contractor for this job. As expected, they were outstanding from start to finish. Richard helped with the final specification and designed the system. The team included fitters Tony and Dan supported by apprentices; they completed the job in 4½ days with the minimum of collateral damage precisely to quote and left me with full instructions for the new Nest controls. Carpets were protected with covering in main traffic areas. The site was left clean and tidy. I highly recommend this company and will turn to them again in the future when the need arises.
Customer in Devon Posted on 18/05/2023 , work completed 15/05/2023
New oil fired central heating system
Customer Service
Quality
Value
Having lived in our house for over 30 years without central heating, we thought it time for change......We contacted Paul@Bramshaws in October who came out to see us soon after to discuss our needs, he gave us a good idea of an oil fired system with outdoor boiler to suit us and a mutually agreed date to start our work by the end of January. The work was carried out competently by the lovely Ryan and ably assisted by Matt. They were both always polite and helpful and work was completed on budget and within the expected 2 week time frame. Now after a month or so of wintry weather we are still enjoying our now warm home and are both thrilled with the result. Thanks to all.
Customer in Devon Posted on 20/03/2023 , work completed 07/02/2023
Excellent service
Customer Service
Quality
Value
After several years of problems with air locks in our shower I discussed the problem with Bramshaws. The partner who attended immediately saw and understood what was wrong and we were booked in for a days work to rectify the problem. On the day in question all work was carried out quietly and cleanly and we were left with a system that now works flawlessly. Thank you Richard!
David in Devon Posted on 26/01/2023 , work completed 19/01/2023
Replacement boiler.
Customer Service
Quality
Value
My team where punctual, polite and friendly, the work was done to schedule and on budget. They test ran the boiler, set and demonstrated the thermostat making sure I understood its function. Finally Leaving my kitchen clean, tidy removing all debris on leaving. I recommend them very highly.
Customer in Devon Posted on 18/03/2022 , work completed 18/03/2022
Polite and efficient
Customer Service
Quality
Value
I wanted to replace a very old Glowworm rear flue system boiler, wall mounted above a worktop in the kitchen. My nearest WHICH Trusted Trader quoted a top flue boiler with the flue exiting through the roof and an internal condensate pipe run to the kitchen sink drain, a very tidy solution but complicated, particularly the drain pipe because this would have to run behind a refrigerator that was tight to the wall. Considering the work involved, their quote was reasonable but they weren’t willing to discuss any changes to pipework. Bramshaw were more flexible and happy to fit new Glowworm with rear flue using the original flue exit position and with an external 32mm condensate pipe run to a nearby drain. Not so neat but a simpler solution, their quote was similar so OK. The boiler was fitted four weeks after accepting the quote, they allocated one and a half days and came on the day and time promised. Their fitters were polite and efficient, they put down dust sheets to protect floor and worktop, removed all rubbish and left the place clean. The GasSafe certificate and guarantee were issued immediately after final payment.
Customer in Devon Posted on 13/03/2022 , work completed 25/02/2022
Excellent
Customer Service
Quality
Value
Very impressed with Dan and his co-worker who managed to solve the problem of our 'rattling rads'. It's the second time we've used Bramshaw, and they've been reliable, friendly and courteous. And crucially, they get the job done!
Customer in Devon Posted on 11/02/2022 , work completed 07/02/2022
Efficient and reliable
Customer Service
Quality
Value
New boiler installed by Bramshaw and everything was done on time and now working fine. Service personnel were tidy and polite and clearly competent. Would recommend them without reservation.
Customer in Devon Posted on 18/01/2022 , work completed 18/01/2022
Brand new Bathroom install - Fantastic team effort
Customer Service
Quality
Value
We found Bramshaw Heating and Plumbing through trusted traders and we certainly made the right decision. From the very beginning we felt listened to and whether it was from the first impression of meeting Matt regarding the pricing up of the job; the extremely polite, hard-working and knowledgeable Dan (not forgetting Charlie his apprentice) and last but not least, Rich who's finishing off including the tiling was outstanding. The communication from the outset was excellent even if they never listened to us about not needing to take their shoes off. What's more our stair carpets have never been cleaned so thoroughly. In terms of professionalism everything was stripped back to the walls, all pipework hidden, then re-boarded. All of this work was undertaken by the team including the flooring and plastering. Absolutely over the moon with the result and would without doubt recommend Bramshaw.
Customer in Devon Posted on 06/10/2021 , work completed 06/10/2021
Excellent work by Bramshaw
Customer Service
Quality
Value
Bramshaw installed a new boiler for us. They were competent, kept to the date and times given, and cleared up after the installation. No hesitation in recommending them for heating and plumbing.
Claire in Devon Posted on 22/09/2021 , work completed 17/09/2021
New Oil Boiler
Customer Service
Quality
Value
They have recently replaced our old oil boiler with a new one. The workmanship has been excellent and they have all been great to work with. This is despite us bombarding them with other "little" jobs like new shower, taps, tiling etc, which they completed to a very high standard and without any moans. I have no hesitation in recommending them and will certainly be using them again myself.
Perry in Devon Posted on 21/09/2021 , work completed 17/09/2021
Shower leak isolation valve
Customer Service
Quality
Value
Shower isolation valve leaking rang Bramshaw office who explained plumber would attend property ASAP. Within 2.5 hrs Richard had attended the property and fixed the leak. Excellent service very professional thanks once again.
Ron in Devon Posted on 24/08/2021 , work completed 24/08/2021
Endorsement Reference - Satisfied Customer
Customer Service
Quality
Value
Satisfied Customer Thoroughly professional service. Recommended by a neighbour. Installation process was fully explained with an accurate time span for completion of work. Pleasant engineers, clean and tidy. Price comparable with 2 other companies. Would recommend.
Which? Trusted Traders Consumer Posted on 22/07/2021 , work completed 14/06/2017
Installing new boiler
Customer Service
Quality
Value
The engineers arrived on time, were very courteous and polite. They worked efficiently and checked out if I had any questions, giving clear explanations. They tidied up when work was done and ensured I understood how the programmer worked. I am pleased with the job done and would definitely recommend Bramshaw to others needing a new boiler at a competitive price.
Customer in Devon Posted on 16/05/2021 , work completed 14/05/2021
Exceeded our expectations
Customer Service
Quality
Value
We cannot praise Bramshaw too highly. They installed a new Rayburn to replace the existing Stanley range in a 500 year old cottage where nothing is square or level. They removed the Stanley range cooker/boiler and brought in the new 660 Rayburn up four steps. At all times we felt confident in the way they the approached a complex job from plumbing to wiring and setting up a smart system so we can access the heating system from anywhere. Leadership was evident from the start and is a credit to MD Paul and co director Richard. The team (we had seven at one stage) were not only well trained but also highly motivated. They were smart in their company livery and cleared up perfectly at the end of every day. Our site manager Jack was exceptionally capable and was adept at answering my questions without making me feel foolish for asking and provided excellent guidance and motivation to the apprentice working alongside him. I have no hesitation in recommending Bramshaw and will continue to use them as we need them. James, Combeinteignhead, South Devon
Customer in Devon Posted on 22/11/2020 , work completed 20/11/2020
Installation of new oil central heating system to replace sold fuel
Customer Service
Quality
Value
Excellent team drawing on the skills of a number of employees when required. The job was was done really well managing a range of skills and materials within the 9 days without interruptions. The work was completed as quoted. The team worked well with each other .Worthy of note was the high quality of supervision of the apprentices. At all times Paul, who managed the project, was contactable with quick replies. All questions were promptly and clearly explained. The team were always punctual meeting coordination deadlines well. They were exceptionally tidy leaving the property cleared at the end of each day. My wife commented that the engineers and apprentice were the tidiest workers she has met. Always consulted on any options that needed decisions. I would recommend this firm without hesitation.
Customer in Devon Posted on 21/10/2020 , work completed 20/10/2020
Excellent.
Customer Service
Quality
Value
Friendly, helpful & got on with the job. Answered all my questions & obviously knew their stuff!
Talmae, Devon Posted on 14/02/2020 , work completed 14/02/2020
Excellent service.
Customer Service
Quality
Value
Bramshaws fitted a Rayban and a new central heating boiler and associated works. They were friendly, professional, tidy and respected the fact that they were in our home. Nobody wants problems to arise during a job but when they do, the key thing is how they are resolved. I'm pleased to say that Bramshaws were focused on finding a satisfactory solution when we discovered a problem with the Rayban and I'm very happy to recommend them.
Steve, Devon Posted on 10/01/2020 , work completed 10/01/2020
Excellent in every way.
Customer Service
Quality
Value
Bramshaw fitted a new boiler, new radiators and did various other small jobs. They were excellent from start to finish, from Paul who did the free quotation to all the workmen. They took account of everything we said, did their best to minimise disruption and cleaned up thoroughly after themselves daily. A joy to work with this company.
Sylvia, Devon Posted on 09/12/2019 , work completed 09/12/2019
Excellent.
Customer Service
Quality
Value
Excellent in all respects.
Rob, Devon Posted on 05/12/2019 , work completed 05/12/2019
Conscientious
Customer Service
Quality
Value
Complex installation of heating system in old house from scratch. Carried out on time with minimal disruption.
Stephen, Devon Posted on 04/12/2019 , work completed 04/12/2019
Helpful and professional
Customer Service
Quality
Value
We had one central heating system thoroughly serviced and new thermostatic rad valves fitted, plus new control thermostats and magnetic iron extraction. From start to finish we had helpful, reliable advice and efficient work. The job was expertly carried out with minimum fuss and all stages and great in were very well explained to us.
John, Devon Posted on 04/12/2019 , work completed 04/12/2019
Complex work well done
Customer Service
Quality
Value
Bramshaw completed for us challenging work on the replacing two outdated boilers with one but maintaining the zone division within the property. They provided quote that was correct reflection of what we paid in the end. The work was delivered professionally within agreed timeframe and during their work the disruption to daily life was really minimal. The engineers worked in a tidy way and cleaned everything once the work was completed. We are very pleased with the job and definitely would recommend. They are experts in their field.
Customer in Devon Posted on 20/11/2019 , work completed 09/08/2019
Very professional.
Customer Service
Quality
Value
Bramshaws replaced existing boiler. Very satisfied with the standard of the work. They were by far the most professional firm that gave an estimate for the week.
Which? Trusted Traders Consumer Posted on 19/11/2019 , work completed 19/11/2019
First class
Customer Service
Quality
Value
They installed a new Raburn. It was done within the budget. They did a first-class job.
David Francis, Devon Posted on 30/09/2019 , work completed 30/09/2019
Prompt & professional.
Customer Service
Quality
Value
Full central heating fitting - new boiler. 2 x new bathrooms & 2 x cloakrooms. Excellent & always helpful. We had the same plumber Ryan, throughout the work. He was always prompt, reliable & excellent.
Kirsty, Devon Posted on 02/09/2019 , work completed 02/09/2019
Very professional
Customer Service
Quality
Value
Bramshaws were very professional, polite, helpful, nothing too much trouble. Tidy and conscientious would recommend and use in the future.
Sarah, Devon Posted on 12/08/2019 , work completed 12/08/2019
Would use the company again
Customer Service
Quality
Value
Replaced our boiler - work too 4 days. Considerate, tidy workers, minimum disruption. Explained what they were doing and why, would use the company again.
Linda, Devon Posted on 01/08/2019 , work completed 01/08/2019
Professional from quote to completion
Customer Service
Quality
Value
Very positive experience from 1st visit to discuss what we want right through to last day of work. Old oil fired boiler replaced pipework updated, new programmable timer and thermostat installed. All done in agreed timescale and to agreed quote. Would happily recommend and would definitely use them again.
Linda, Devon Posted on 30/07/2019 , work completed 30/07/2019
Very Professional
Customer Service
Quality
Value
The Bramshaw team was highly professional, personable and informative.
Jerry, Devon Posted on 18/07/2019 , work completed 18/07/2019
First class job
Customer Service
Quality
Value
New central heating system. All went according plan without any problems. Completed as promised and I was keep up to date on what was happening. Engineer was first rate, polite and very clean and tidy. From the survey to the completion I can say that this company were outstanding.
Barry, Devon Posted on 08/07/2019 , work completed 08/07/2019
Excellent standard of completion.
Customer Service
Quality
Value
Freestanding boiler exchanged for wall-mounted Worcester Greenstar 24Ri... Exchanged cylinder...Replaced one radiator & fitted TRV's to all... Insulated loft tanks. Work completed to a professional standard throughout & within the agreed timescale & costs. Single query: Unfinished electrical connection of Immersion heater. Excellent pipework & component fitting - Polished finish - Perfect alignment.
Phil, Devon Posted on 21/05/2019 , work completed 21/05/2019
My review
Customer Service
Quality
Value
Overall excellent service delivery.
Cathy, Devon Posted on 10/05/2019 , work completed 10/05/2019
New Rayburn cooker installed
Customer Service
Quality
Value
The work was carried out very efficiently, they where tidy and cleaned up every night. Very polite and explained in terms that I could understand.
Customer in Devon Posted on 07/04/2019 , work completed 03/04/2019
Efficient and cheery
Customer Service
Quality
Value
Jack and Billy showed up early to replace our broken boiler in one day., they didn't even stop for lunch. they were happy, tidy and very courteous and we would use them again based on our experience.
Aidan, Devon Posted on 06/04/2019 , work completed 06/04/2019
Helpful professional boiler installation
Customer Service
Quality
Value
Had a new boiler installation. The installers were punctual, all work done to high standard and on time. Place made tidy at end. Thank you!
Which? Trusted Traders Consumer Posted on 28/03/2019 , work completed 28/03/2019
Professional
Customer Service
Quality
Value
Installing new Rayburn & hot water systems, done with good workmanship & good standard. Very helpful & very friendly, work was done on time & to agreed price.
Kathleen, Devon Posted on 25/03/2019 , work completed 25/03/2019
Superb, professional and tidy
Customer Service
Quality
Value
Ryan fitted a new combi boiler, new radiators and new pipework in the most extraordinarily tidy and eficient way. We could not believe the level of personal service Bramshaws deliver - nothing was too much trouble and they really do go the extra mile in caring about how your home is going to be heated in the most effective way. Even though Ryan was the main installer, he had help from other lads who were equally as polite and tidy. They even hoover up at the end of each day, put their tea cups in the sink and cleaned off the dogs if they were in the garden with them. Amazing care. They removed all the old radiators, pipe work and old oil tank with no hesitation. Would be more than happy to highly recommend this company from start to finish.
Customer in Devon Posted on 11/03/2019 , work completed 08/03/2019
Thorough, diligent and exceeded expectations
Customer Service
Quality
Value
We undertook a massive project on moving into our house to pretty much replace our central heating system. Paul Hannaford came out a number of times to see us as we kept changing our specification! In the end we decided to change the central heating from off the Rayburn to a new oil fired Worcester boiler. We had to replace all the old water storage tanks and reroute piping all round the house and then replace many of the old unsuitable radiators. Its the most expensive project I've ever undertaken on a home- but now the new system is in place - it has transformed our house and made it so much warmer and more comfortable to live in! Matt (our plumber/electrician/ fitter) was excellent. What an asset you have there Paul! He works really hard and very neatly and was very conscientious in leaving our house as a home at the end of every day's work. For a young chap he has a very sensible, mature approach and I couldn't recommend him enough. I would recommend Bramshaws in a heartbeat
Customer in Devon Posted on 14/02/2019 , work completed 05/12/2018
Impressed
Customer Service
Quality
Value
I am impressed by the thoroughness of the approach to the work and would be pleased to be quoted as such. I am also impressed by the willingness to give me clear and helpful answers to all my questions.
Peter, Devon Posted on 23/01/2019 , work completed 23/01/2019
Work completed as agreed.
Customer Service
Quality
Value
There was the need to install a replacement LPG Boiler. In addition replacement pipework was necessary due to change in the legal dimension of pipes. Found the Company very professional with the operatives polite tidy and willing to listen to any concerns and act accordingly. The work was completed within the timescale and quote.
Customer in Devon Posted on 18/12/2018 , work completed 17/12/2018
Professional and courteous
Customer Service
Quality
Value
Everything was completed ahead of schedule and was clearly explained. Kept the house really clean and tidy, during and after work. Really pleased
Helen, Devon Posted on 13/12/2018 , work completed 13/12/2018
Excellent service
Customer Service
Quality
Value
Company reminded us that service was due & promptly arranged visit. On time, efficiently & carefully carried out.
Philip, Devon Posted on 26/11/2018 , work completed 26/11/2018
New Boiler
Customer Service
Quality
Value
Richard and Will did an excellent job of fitting our new boiler in quite a tight space. They worked quietly and efficiently leaving everything clean and tidy. We would recommend this company.
Customer in Devon Posted on 23/11/2018 , work completed 07/11/2018
Great service
Customer Service
Quality
Value
Very prompt and professional. Great service! Fitted us is even though we called at late notice.
Jack, Devon Posted on 15/11/2018 , work completed 15/11/2018
Very impressed
Customer Service
Quality
Value
Was given an appointment within 48 hours, (Non urgent), arrived early, efficient and knowledgeable engineer. Very impressed
Laura, Devon Posted on 15/11/2018 , work completed 15/11/2018
My review
Customer Service
Quality
Value
All done efficiently and with care.
David, Devon Posted on 08/11/2018 , work completed 08/11/2018
Prompt and professional
Customer Service
Quality
Value
We have used Bramshaw to have our boiler serviced for several years always prompt, reliable and professional. Highly recommended.
Which? Trusted Traders Consumer Posted on 06/11/2018 , work completed 06/11/2018
Great service and really good job done.
Customer Service
Quality
Value
We received a very comprehensive quote with plenty of helpful information. Bramshaws removed our old boiler, completely flushed through our heating system and installed a Worcester 27ri Greenstar Gas Fired Condensing Boiler with Smart controls, flu and system filter etc. The installers were friendly, polite and helpful, explaining exactly what was being done throughout the 3 days. Our hot water tank and heating system is no longer noisy, our new boiler works very well and we are able to control the heating much more easily and efficiently. I would readily recommend Bramshaws to anyone.
Chatterer Posted on 05/11/2018 , work completed 05/11/2018
Reliable and efficient
Customer Service
Quality
Value
Carried out the annual service to our Worcester boiler, thoroughly and efficiently. Arrived as scheduled and left place neat and tidy. Have used them previously and would definitely use them in future.
Pamela, Devon Posted on 15/10/2018 , work completed 15/10/2018
Excellent job
Customer Service
Quality
Value
Excellent service, helpful, tidy, neat work. Difficult to see where they could have improved.
Derek, Devon Posted on 02/10/2018 , work completed 02/10/2018
Brilliant work very tidy and well considered job
Customer Service
Quality
Value
Really delighted with the work carried out by Bramshaws. It was not an easy job-we have two 16th century houses which have been knocked together but still had two separate heating and water systems which we wanted replacing with a single efficient and effective solution. We tried a number of plumbers who either did not turn up or were clearly not interested in what is actually a very complicated and big job. The work was done by Tony and various apprentices and was done to an exceptionally high standard. I wanted a very efficient but powerful system and they installed exactly this. I have very high standards around things like straight tidy pipework and neat compact installations (I wanted the installation to look like the Starship Enterprise!) and Tony’s attention to detail and forward planning surpassed my expectations. Nothing was too much trouble and Tony took in his stride the numerous issues that our old house threw up. Other plumbers would no doubt have moaned or wanted to charge more, but Tony just got on with working around and solving the problems. Really delighted we went with Bramshaws. Can’t wait for winter to fully try out the system!
Matthew S Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 03/09/2018)
Thank you for your fantastic review Matthew, was a pleasure working for you. Paul
Professional & helpful
Customer Service
Quality
Value
The installation of our replacement central heating boiler was completed to specification on time and on budget. The engineers worked efficiently and politely at all times. We have experienced no problems - the system is easy to use and is working in line with out expectations.
Philip, Devon Posted on 29/08/2018 , work completed 29/08/2018
Very professionally executed a difficult task.
Customer Service
Quality
Value
The task was to replace an old Baxi boiler for the central heating and the hot water system driven by an Aga with a new Combi boiler and run the new hot water system through an old Victorian house. The job went very smoothly and the house was left tidy. The new system works well. I am very satisfied. I would strongly recommend Bramshaw for any plumbing/heating task in Exeter.
David, Hampshire Posted on 06/08/2018 , work completed 06/08/2018
Highly professional and competent Gas Engineers & Plumbers
Customer Service
Quality
Value
Engaged Bramshaw Heating to remove and old Rayburn cooker and boiler and install a new one. This was by no means a straightforward installation as there were a number of access difficulties. The Bramshaw team turned up exactly on the day and time that were agreed upon and proceeded with the installation without delay. The work was done in the agreed timescale and for the agreed price. The professionalism of the team was exemplary, as well as being delightful to deal with. I will continue to engage Bramshaw for all and any ongoing servicing and maintenance.
Madewell Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 24/07/2018)
Thank you very much for your review Mr Madewell
Professional in every aspect
Customer Service
Quality
Value
From the planning, execution and completion of re-piping of my house the staff did everything possible to minimise the disruption. Clearing up everyday they provided an excellent finish to the system under sometimes difficult conditions.
Keith, Devon Posted on 17/07/2018 , work completed 17/07/2018
Excellent job
Customer Service
Quality
Value
Bramshaws, and particularly Matt, provided a professional , hard working and friendly service. Matt genuinely cared about doing the best possible job. Liaised easily & efficiently with my kitchen installer. I would definitely recommend this firm, particularly with the benefit of the 10 year parts labour Worchester Bosch Warranty.
Patricia, Devon Posted on 21/06/2018 , work completed 21/06/2018
Professional and friendly service
Customer Service
Quality
Value
Complex job - upgrading heating and water system in converted barn. New gas pipe, new boiler position, new pipe runs. All challenges overcome in calm and professional way. Good job and friendly service.
Keith, Devon Posted on 30/05/2018 , work completed 30/05/2018
Life saver
Customer Service
Quality
Value
I am 89 years old and a collapsed boiler left me without hot water or heat. A neighbour recommended this firm. On contact a cheerful lady gave me a date four days hence a saying Eddie would arrive at a certain time. A polite, good-humoured man Eddie arrived 2 minutes early. He proceeded immediately to put matters right. My boiler has worked perfectly so far. Heat not needed yet but lots of hot water. He was a pleasure to have in my house, and the Devon show delayed matters otherwise no delay.
Pamela, Devon Posted on 21/05/2018 , work completed 21/05/2018
Excellent Job Completed
Customer Service
Quality
Value
Very nice people. Work was well done and they made it very tidy on leaving and came on time!
Shirley, Devon Posted on 17/05/2018 , work completed 17/05/2018
Excellent
Customer Service
Quality
Value
Excellent work - very professional
Elizabeth, Devon Posted on 30/04/2018 , work completed 30/04/2018
Great job
Customer Service
Quality
Value
Efficient, very pleasant, knowledgeable & organised worker. Great that the part was available quickly. Very pleased.
Mandy, Devon Posted on 26/04/2018 , work completed 26/04/2018
Professional and courteous
Customer Service
Quality
Value
I have used Bramshaw since 2 years ago to install my multifuel burner. I had no hesitation to have them install my new boiler. From survey to installation the service is very professional.
Barbara, Devon Posted on 24/04/2018 , work completed 24/04/2018
2 showers and tank installed
Customer Service
Quality
Value
Very professional, quick, tidy and efficient. I would definitely recommend.
Andrew, Devon Posted on 29/03/2018 , work completed 29/03/2018
My review
Customer Service
Quality
Value
Fantastic Job, Very Polite.
Louise, Devon Posted on 20/03/2018 , work completed 20/03/2018
Great job
Customer Service
Quality
Value
Very good. Prompt, efficient, all cleaned up after.
A, Devon Posted on 16/03/2018 , work completed 16/03/2018
Excellent team work
Customer Service
Quality
Value
Bramshaws were tasked with removing my old central heating system, boiler, radiators & pipework & replacing it with a new system. The job to be done in 5 days. They had to move furniture & carpets to fit everything. Finished on time, all neat and tidy.
Dorothy, Devon Posted on 12/03/2018 , work completed 12/03/2018
Professional & thorough
Customer Service
Quality
Value
Combi boiler replacement. Of the three companies that quoted Bremshaws were the only one to check our water flow. They advised getting our gas supply upgraded. The install team were prompt, polite and tidy - they even supplied us extra heaters for the night as it was sub-zero for no extra cost. Not the cheapest but very professional, not pushy, tidy!
Phil, Devon Posted on 28/02/2018 , work completed 28/02/2018
Great Job, Very professionally done
Customer Service
Quality
Value
I had a new combi boiler and new radiators. The LPG also needed re-connecting with a better supply pipe. All now works very well. The traders were very pleasant and helpful. All work was done carefully and the house left tidy. I would definitely recommend
Jill Howard Posted on 23/02/2018 , work completed 23/02/2018
Replaced domestic boiler
Customer Service
Quality
Value
Very good.
Ian, Devon Posted on 07/02/2018 , work completed 07/02/2018
Consummate professionals and friendly too
Customer Service
Quality
Value
Paul and Tony were absolutely brilliant. Responsive and honest at quote stage, and then respectful, polite, professional and timely when completing the work. We're really happy with the work completed.
Hannah, Devon Posted on 06/02/2018 , work completed 06/02/2018
Excellent
Customer Service
Quality
Value
The work was carried out neatly and efficiently, with the minimum of interruption. Technically it seemed very competent and our heating now works very well, following installation of new boiler and bleeding of radiators.
Raymond, Devon Posted on 25/01/2018 , work completed 25/01/2018
Perfect Job
Customer Service
Quality
Value
Great service. Tradesman arrived exactly on schedule and completed the job in the time agreed. All work was undertaken to highest standard and everything left clean and tidy. Obliging, polite, cheerful and professional.
Harvey, Devon Posted on 02/01/2018 , work completed 02/01/2018
Prompt, Clean and Professional
Customer Service
Quality
Value
From initial visit by Paul to talk through my requirements in order to give me a price, from there a date was set for the supply and fit a new warm air boiler plus a new immersion water heater. Everything went smoothly and I am now warm and happy. Excellent.
Linda, Devon Posted on 24/11/2017 , work completed 24/11/2017
Brilliant job
Customer Service
Quality
Value
Very organised, staff very pleasant, clean and tidy workers. I would thoroughly recommend them
John David, Devon Posted on 23/11/2017 , work completed 23/11/2017
Very Professional
Customer Service
Quality
Value
Good service. Very polite and friendly workmen.
Which? Trusted Traders Consumer Posted on 08/11/2017 , work completed 08/11/2017
Professional company.
Customer Service
Quality
Value
Excellent service, would use again.
Lyn, Devon Posted on 30/10/2017 , work completed 30/10/2017
Highly Recommended
Customer Service
Quality
Value
Installation of new boiler & radiator system - fantastic service. Great set of lads efficient and hardworking. I have no hesitation in recommending.
Caroline, Devon Posted on 16/10/2017 , work completed 16/10/2017
Excellent
Customer Service
Quality
Value
Quick, efficient and courteous. Great job.
Alexander, Devon Posted on 10/10/2017 , work completed 10/10/2017
My review
Customer Service
Quality
Value
First class professional
Nigel, Devon Posted on 06/10/2017 , work completed 06/10/2017
Great job done.
Customer Service
Quality
Value
Came and did accurate quote. Work completed to high standard and checked. All tidy and no mess. Communication good.
Wendy, Devon Posted on 27/09/2017 , work completed 27/09/2017
A Great Job
Customer Service
Quality
Value
Nothing was too much trouble and worked professionally always with a smile on his face.
Bernie, Devon Posted on 18/09/2017 , work completed 18/09/2017
Prompt and Professional
Customer Service
Quality
Value
I have no hesitation in recommending.
Ronald, Devon Posted on 11/09/2017 , work completed 11/09/2017
My review
Customer Service
Quality
Value
Brilliant job
Nigel, Devon Posted on 04/09/2017 , work completed 04/09/2017
Excellent all round
Customer Service
Quality
Value
Engineer and his apprentice fitted an oil combi boiler with extra radiators. They were reliable, efficient and polite. Will definitely use them again for servicing etc.
Alison, Devon Posted on 28/07/2017 , work completed 28/07/2017
Excellent Service
Customer Service
Quality
Value
From the original quote visit through to the final implementation this has been a thoroughly professional experience. The installation was lead by a personable and communicative engineer supported as required by other experienced professionals. I now feel confident that the replacement boiler system will provide a resilient system for many years to come. Everything was left clean and tidy and I am extremely happy. John, Exeter
John-Exeter Posted on 24/06/2017 , work completed 24/06/2017
Satisfied Customer
Customer Service
Quality
Value
Satisfied Customer Service Quality Value Thoroughly professional service. Recommended by a neighbour. Installation process was fully explained with an accurate time span for completion of work. Pleasant engineers, clean and tidy. Price comparable with 2 other companies. Would recommend. (Terry & Sue) 28/07/2017
Which? Trusted Traders Consumer Posted on 14/06/2017 , work completed 14/06/2017
Brilliant job
Customer Service
Quality
Value
It was a big messy job in a Grade II listed house with worn stone-coloured carpet throughout. The workmen were all extremely tidy, polite and punctual, and did their best to keep disruption to a minimum.
Gillian, Devon Posted on 18/05/2017 , work completed 18/05/2017
My review.
Customer Service
Quality
Value
10/10.
Robert, Devon Posted on 16/05/2017 , work completed 16/05/2017
Excellent, professional company
Customer Service
Quality
Value
From start to finish our experience with this company has been excellent. All information was communicated clearly with a fair quote. On the day our new boiler was due to be installed the company phoned to say the engineer was unexpectedly delayed and ask if we could delay the work. As this was not possible a senior staff member came in person to ensure the work was completed on time! The engineers and apprentice were friendly, professional and very clean and tidy. We cannot fault the service and would highly recommend Bramshaw Heating and Plumbing Ltd.
Neil, Devon Posted on 21/04/2017 , work completed 21/04/2017
Excellent job
Customer Service
Quality
Value
The work was carried out very efficiently. He kept me informed as he worked so that I understood what he was doing. I can't praise enough the service I have received.
Freda, Devon Posted on 20/04/2017 , work completed 20/04/2017
Knowledgeable & efficient
Customer Service
Quality
Value
Bramshaws were recommended to us by a neighbour who has been pleased with Bramshaws work. From start to finish we found them to be reassuringly knowledgeable, experienced and efficient. They arrived on the day as agreed & got the job done efficiently, tidily and expertly. Recommended.
Lesley, Devon Posted on 18/04/2017 , work completed 18/04/2017
Excellent work and very friendly people
Customer Service
Quality
Value
The quality of the work was excellent with everyone involved was extremely friendly and courteous. They were very flexible in working around other work I was doing. They kept the place very clean and cleaned up after themselves to a very high standard. Throughout the work (5 days) they were all very hard working whilst also sociable and polite. I can highly recommend.
Mr A Champion Posted on 12/04/2017 , work completed 12/04/2017
Efficient, hard working
Customer Service
Quality
Value
Bramshaw estimated 2 1/2 days to complete work. They worked extremely efficiently and completed in 2 days.
Michael, Devon Posted on 11/04/2017 , work completed 11/04/2017
My review
Customer Service
Quality
Value
Good, polite service
Michael, Devon Posted on 11/04/2017 , work completed 11/04/2017
Very well done
Customer Service
Quality
Value
The team has restored my faith in having any work done. They have been very professional and thoughtful of being with an elderly person. I shall not hesitate to recommend this firm to do work.
Pauline, Devon Posted on 07/04/2017 , work completed 07/04/2017
Exceptional job - prompt and professional
Customer Service
Quality
Value
Matt and Ryan did an excellent job fitting our new boiler. Both professional, prompt and polite. Matt explained the function of how to use the boiler very clearly - I have confidence in using Bramshaw in future and will recommend without hesitation!
Jonathan, Devon Posted on 04/04/2017 , work completed 04/04/2017
Excellent service.
Customer Service
Quality
Value
Bramshaw did an excellent job installing our new boiler. They were very efficient and friendly and left everything clean and tidy. The boiler is working beautifully!
Which? Trusted Traders Consumer Posted on 04/04/2017 , work completed 04/04/2017
Highly recommended
Customer Service
Quality
Value
Clearly explained the job which was completed to a high standard. Friendly and prompt service.
Claire, Devon Posted on 22/03/2017 , work completed 22/03/2017
Excellent breadth of knowledge and skills
Customer Service
Quality
Value
Excellent communication through design to final delivery. Bramshaws installed complicated double systems for water and heating involving a semi-independent annex in an old property. Professional and warm people who were flexible, and sensitive to the demands of our challenging existing architecture.
tryphena.huntingford Posted on 20/03/2017 , work completed 20/03/2017
Excellent job
Customer Service
Quality
Value
Brilliant standard of work & extremely friendly & courteous service. Cannot recommend highly enough.
Michelle, Devon Posted on 06/03/2017 , work completed 06/03/2017
Excellent job
Customer Service
Quality
Value
Very impressed with the professional service fitting a new boiler and hot water cylinder. We would definitely recommend them and will certainly use them again.
Victoria, Devon Posted on 13/02/2017 , work completed 13/02/2017
Thorough and helpful
Customer Service
Quality
Value
Worked hard to find out fault with existing boiler and source parts to find quote. Recommended replacement but didn't pressure. Long wait for replacement but were up front about that and stuck to timescales. Very helpful leaning heaters in-between.
R, Devon Posted on 01/02/2017 , work completed 01/02/2017
Brilliant job
Customer Service
Quality
Value
First class and professional in all aspects.
Alan, Devon Posted on 27/01/2017 , work completed 27/01/2017
Brilliant job
Customer Service
Quality
Value
Worked very well, did a very good job. Everything left clean & tidy when they left.
Michael, Devon Posted on 26/01/2017 , work completed 26/01/2017
Professional, prompt service
Customer Service
Quality
Value
We had a boiler service which was pre-booked. A few days later we experienced issues with the oil supply (not due to the work by the trader). They gave advice over the phone and sent a technician out the same day they were knowledgeable, polite and solved the problem quickly.
Daniel, Devon Posted on 20/01/2017 , work completed 20/01/2017
Very professional
Customer Service
Quality
Value
A very professional installation of Worcester Bosch boiler. Neat, clean, tidy and courteous.
David, Devon Posted on 06/01/2017 , work completed 06/01/2017
Excellent work
Customer Service
Quality
Value
The work was carried out with the highest of professional standards, with minimal disruption. Proper attention to tidiness, courtesy and maintaining an informative dialogue.
Michael, Devon Posted on 12/12/2016 , work completed 12/12/2016
Boiler service
Customer Service
Quality
Value
Excellent work carried out, pleasant engineer.
Jacqui, Devon Posted on 09/12/2016 , work completed 09/12/2016
Absolutely superb
Customer Service
Quality
Value
From the first contact by phone to the completion of the work the service was friendly, professional and efficient. My house was left spotless each evening when they left. The whole process exceeded my expectations.
Which? Trusted Traders Consumer Posted on 05/12/2016 , work completed 05/12/2016
Very, very pleased.
Customer Service
Quality
Value
Bramshaw Heating & Plumbing fitted a new central heating & boiler system from scratch. They were knowledgeable, professional & friendly throughout the process. We found Paul to be professional, helpful and honest and Zeke, who carried out the work, was amazingly friendly, efficient & his workmanship was superb.
Charles, Devon Posted on 01/11/2016 , work completed 01/11/2016
Very pleased
Customer Service
Quality
Value
They were thorough, organised & the quality of work appears to be excellent. They were friendly & informative & we are very pleased with the outcome.
Jane, Devon Posted on 24/10/2016 , work completed 24/10/2016
Prompt & professional
Customer Service
Quality
Value
Always helpful.
Noreen, Devon Posted on 24/10/2016 , work completed 24/10/2016
Highly satisfied
Customer Service
Quality
Value
Excellent in every respect.
R, Cornwall Posted on 19/10/2016 , work completed 19/10/2016
Committed, intelligent, tidy
Customer Service
Quality
Value
This was the only company from five asked to quote which was willing & able to install a boiler without a balanced flue, i.e. to line a two storey high flue. They had experience and brains to work out how to cause the minimum disruption. British gas would not quote, they claimed they had no authorisation.
P M, Devon Posted on 01/09/2016 , work completed 01/09/2016
Highly recommended
Customer Service
Quality
Value
I have used Bramshaws twice & found them friendly, polite, helpful & efficient. The engineers work extremely hard & the quality of the service is impressive. I thoroughly recommend them. I wouldn't think of using anyone else!
Patricia, Devon Posted on 19/08/2016 , work completed 19/08/2016
Thoroughly professional
Customer Service
Quality
Value
Efficient and highly professional service at all stages from quote to commissioning new boiler.
Ian, Devon Posted on 02/08/2016 , work completed 02/08/2016
Prompt and professional
Customer Service
Quality
Value
Always reliable.
Sandra, Devon Posted on 25/07/2016 , work completed 25/07/2016
Professional and friendly
Customer Service
Quality
Value
Both tradesman friendly and professional. Happy to answer any questions. Efficient and good quality service. Thank you.
Charlotte, Devon Posted on 25/07/2016 , work completed 25/07/2016
excellent service
Customer Service
Quality
Value
The team were excellent - managing a very difficult access well. They were polite , courteous & very punctual. I was very pleased with the work done & that they kept exactly to the agreed timescale which was important in terms of fitting in with other trades booked.
MrsHAD Posted on 21/07/2016 , work completed 21/07/2016
Excellent service
Customer Service
Quality
Value
A very professional & courteous team. First class job.
Peter, Devon Posted on 20/07/2016 , work completed 20/07/2016
Job well done.
Customer Service
Quality
Value
The work was carried out in a professional manner by tradesmen who knew what they were doing.
David, Devon Posted on 29/06/2016 , work completed 29/06/2016
Brilliant job
Customer Service
Quality
Value
I would recommend Bramshaw Heating to anyone needing a prompt and trustworthy company. Everything they promised was delivered by friendly efficient staff. They worked quickly and kept disruption to a minimum. Controls of boiler functions explained clearly and carpets vacuumed, leaving one very satisfied customer. Overall brilliant job!
Iris, Devon Posted on 21/06/2016 , work completed 21/06/2016
My Review
Customer Service
Quality
Value
Replaced oil tank. Very quick and efficient would recommend.
Richard, Devon Posted on 17/06/2016 , work completed 17/06/2016
First class job - highly recommended
Customer Service
Quality
Value
Bramshaw were asked to re-configure the plumbing in our farmhouse. The plumber, Zeke, and his apprentices had to remove two old boilers that heated two halves of the house and replace with one large one. They also installed underfloor heating in our kitchen and did other work to modernize the system. They were here for about six weeks. They were always efficient and tidy with very neat workmanship. A pleasure to have in our home.
Peter, Devon Posted on 02/06/2016 , work completed 02/06/2016
Excellent workmanship
Customer Service
Quality
Value
From estimate to completion everything was done carefully and excellently. I would recommend them to anyone.
Keith, Devon Posted on 20/05/2016 , work completed 20/05/2016
My Review
Customer Service
Quality
Value
Excellent professional job
Frederick, Devon Posted on 10/05/2016 , work completed 10/05/2016
Very clean and efficient
Customer Service
Quality
Value
Installation of boiler well planned and efficiently installed.
Alan, Devon Posted on 18/04/2016 , work completed 18/04/2016
Excellent job
Customer Service
Quality
Value
Installation of a new combi-boiler was carried out promptly, efficiently and professionally. The engineers were friendly and cleaned up everything beautifully.
Richard, Devon Posted on 12/04/2016 , work completed 12/04/2016
My Review
Customer Service
Quality
Value
Great job
William, Devon Posted on 10/04/2016 , work completed 10/04/2016
Excellent job
Customer Service
Quality
Value
All works completed efficiently and left tidy. Explained what would be best for the installation.
Mark, Devon Posted on 31/03/2016 , work completed 31/03/2016
Exceptional and professional throughout! Highly recommended
Customer Service
Quality
Value
Bramshaw Heating & Plumbing Ltd really do give a professional service. They didn't hesitate but responded with immediate positive attitude, helpful and understanding, and giving advice and reassurance. The engineers that came to my home were true professionals. Polite, respectful and continuing with reassurance and their company policies. They were competent, clean and tidy, and got the job done, which was excellent. At the end of it all Bramshaw have what I believe to be competitive price and cost. Exeter has quite a good few things coming out of there, and Bramshaw heating and plumbing ltd is one of them.
Catherine, Devon Posted on 26/03/2016 , work completed 26/03/2016
Excellent work
Customer Service
Quality
Value
Excellent service & feedback. Nothing fazed them & nothing too much trouble in spite of difficulties with old building.
Roger, Devon Posted on 18/03/2016 , work completed 18/03/2016
Prompt & professional
Customer Service
Quality
Value
The young men who came here worked hard and constant, very polite, we felt confident with the work. Well done to all.
Edward, Devon Posted on 14/03/2016 , work completed 14/03/2016
Prompt, credible & efficient.
Customer Service
Quality
Value
Polite company, trustworthy and value for money. Explained procedure well. Professional and completed job promptly. We couldn't get boiler fire to work, James came back to fix with no hesitation. Well done.
Lynsey, Devon Posted on 08/03/2016 , work completed 08/03/2016
My Review
Customer Service
Quality
Value
Prompt & professional.
Lisa, Devon Posted on 02/03/2016 , work completed 02/03/2016
My Review
Customer Service
Quality
Value
Brilliant
Margaret, Devon Posted on 19/02/2016 , work completed 19/02/2016
Replaced my old warm air unit.
Customer Service
Quality
Value
Pros: excellent price, excellent staff, very customer focussed, professional plumbers. Cons: Would have been nice to replace cut floorboards with new ones, rather than use old ones.
Stuart, Devon Posted on 19/02/2016 , work completed 19/02/2016
Very pleased.
Customer Service
Quality
Value
We went with Bramshaws due to their excellent reputation. We were very pleased with everything about Bramshaws. Friendly, highly skilled staff, a fantastic job.
Steve, Devon Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Excellent service, always arriving on time.
Owen, Devon Posted on 04/02/2016 , work completed 04/02/2016
Professional job from quote to finish.
Customer Service
Quality
Value
I was recommended to use this company by my neighbour following his replacement CH system. I support his views about the company and it's professional, skilled and polite staff. Customer service to me is of utmost importance, and Bramshaw did not fail me.
Ken, Devon Posted on 25/01/2016 , work completed 25/01/2016
Very good
Customer Service
Quality
Value
Worked with my daughter to ensure I had the boiler that was right for my needs.
Evelyn, Devon Posted on 18/01/2016 , work completed 18/01/2016
Fantastic job
Customer Service
Quality
Value
Really appreciated the care and attention
Sarah, Devon Posted on 14/01/2016 , work completed 14/01/2016
Brilliant job prompt & professional
Customer Service
Quality
Value
Excellent job completed without any issues and on time. Efficient friendly staff.
Dorothy, Devon Posted on 08/01/2016 , work completed 08/01/2016
My Review
Customer Service
Quality
Value
We were very impressed by Bramshaw. They did an excellent job. All of the members of staff were polite, professional and very helpful. Can't fault them and would definitely recommend them to friends and family.
P, Devon Posted on 06/01/2016 , work completed 06/01/2016
Very professional
Customer Service
Quality
Value
Happy to recommend Bramshaw who had the expertise and care we had been missing on other projects.
Robert, Devon Posted on 06/01/2016 , work completed 06/01/2016
My Review
Customer Service
Quality
Value
Courteous, prompt & professional
Robert, Devon Posted on 05/01/2016 , work completed 05/01/2016
Excellent
Customer Service
Quality
Value
Very professional, would use the company again with no hesitation.
Nick, Devon Posted on 09/12/2015 , work completed 09/12/2015
Prompt & professional
Customer Service
Quality
Value
They did what they said they would. On time, clean & tidy workers. Good job, well done. Would not hesitate to recommend them.
Peter, Devon Posted on 07/12/2015 , work completed 07/12/2015
Excellent job, couldn't fault.
Customer Service
Quality
Value
The engineers did a great job, clean and tidy. Work completed to an excellent standard and fully explained.
Charlotte, Devon Posted on 23/11/2015 , work completed 23/11/2015
Good Job done, Very professional
Customer Service
Quality
Value
The men came on time and did a lot of work on the first day, I had no hot water or heating until the second day. However the nights have been so mild that I didn't need the heating, I have an immersion heater for the hot water. On the second day the boiler was up and running and the radiators were on to check everything was working . The new boiler is quieter than the old one, I have the water on twice a day.
Joyce, Devon Posted on 12/11/2015 , work completed 12/11/2015
Excellent work. Very considerate.
Customer Service
Quality
Value
I would certainly recommend Bramshaws. I was dreading the upheaval, but I was very pleasantly surprised by how quickly and professionally the job was done. I was glad I had trusted the opinion and recommendation of my daughter in law, Anne Nicholls, and Max, my son, who live in Sylvan Road and had Bramshaws replace their boiler this summer.
Carole, Devon Posted on 09/11/2015 , work completed 09/11/2015
Prompt and professional.
Customer Service
Quality
Value
Overall good experience. Good service.
Holly, Devon Posted on 14/10/2015 , work completed 14/10/2015
Excellent job
Customer Service
Quality
Value
The engineers were very polite and efficient. No problems
Jeff, Devon Posted on 12/10/2015 , work completed 12/10/2015
Outstanding service.
Customer Service
Quality
Value
Great attention to technical detail and focus on getting the system spec right for the house. A brilliant can-do attitude to work, and a bright, professional team. I have full confidence in this company and am already recommending them to my customers.
Calum, Devon Posted on 01/08/2015 , work completed 01/08/2015
Excellent company
Customer Service
Quality
Value
Excellent company. After the initial site inspection I had a clear and precise printed terms and conditions and charges. The fitters were very professional, efficient and pleasant. I was included at every stage of the fitting and the house was clean and tidy on completion.
Ruth, Devon Posted on 23/07/2015 , work completed 23/07/2015
Installed central heating
Customer Service
Quality
Value
Installed central heating boiler and heating system. Absolutely happy with the work. I'd use them again.
Which? Trusted Traders Consumer Posted on 01/07/2015 , work completed 01/07/2015
Happy to recommend
Customer Service
Quality
Value
Used Matt and Paul to install my boiler. Happy with the work
Neil, Devon Posted on 01/02/2015 , work completed 01/02/2015
Excellent follow-up
Customer Service
Quality
Value
It was a tricky job that needed some fine turning. Bramshaw was very responsive.
Samantha, Devon Posted on 01/11/2014 , work completed 01/11/2014