Endorsed by Which?

Bramshaw Heating & Plumbing Limited

4.9

158 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our business as heating engineers and plumbers has been trading in South Devon now for 20 years and we pride ourselves on our quality of workmanship and high level of customer care. Our staff are fully qualified to undertake work with natural gas,liquid petroleum gas, oil, solid fuel and solar thermal water heating,heat pumps and Biomass.

We are very proud to be accredited installers for Worcester Bosch whose full range of gas boilers have won the Which best buy awards for the sixth year running which fully complements our recent appointment as a Which trusted trader. Our association with Worcester Bosch enables us to offer free guarantees of up to 10 years on selected boilers and we know that this gives our customers great peace of mind.

We are also proud to be members of the Rayburn Guild and four of our engineers have attended their factory for specialist training. We are also training apprentices at the present time who are at various stages in their progression to becoming qualified engineers

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Ground source heat pumps
    • Solar water heating
    • Solar panels
  • More Services

    • rayburn installation
    • repair
    • woodburner installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
158 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Life saver
Customer Service
Quality
Value
I am 89 years old and a collapsed boiler left me without hot water or heat. A neighbour recommended this firm. On contact a cheerful lady gave me a date four days hence a saying Eddie would arrive at a certain time. A polite, good-humoured man Eddie arrived 2 minutes early. He proceeded immediately to put matters right. My boiler has worked perfectly so far. Heat not needed yet but lots of hot water. He was a pleasure to have in my house, and the Devon show delayed matters otherwise no delay.
Pamela, Devon Posted on 21/05/2018 , work completed 21/05/2018
Professional and friendly service
Customer Service
Quality
Value
Complex job - upgrading heating and water system in converted barn. New gas pipe, new boiler position, new pipe runs. All challenges overcome in calm and professional way. Good job and friendly service.
Keith, Devon Posted on 30/05/2018 , work completed 30/05/2018
Excellent job
Customer Service
Quality
Value
Bramshaws, and particularly Matt, provided a professional , hard working and friendly service. Matt genuinely cared about doing the best possible job. Liaised easily & efficiently with my kitchen installer. I would definitely recommend this firm, particularly with the benefit of the 10 year parts labour Worchester Bosch Warranty.
Patricia, Devon Posted on 21/06/2018 , work completed 21/06/2018
Professional in every aspect
Customer Service
Quality
Value
From the planning, execution and completion of re-piping of my house the staff did everything possible to minimise the disruption. Clearing up everyday they provided an excellent finish to the system under sometimes difficult conditions.
Keith, Devon Posted on 17/07/2018 , work completed 17/07/2018
Highly professional and competent Gas Engineers & Plumbers
Customer Service
Quality
Value
Engaged Bramshaw Heating to remove and old Rayburn cooker and boiler and install a new one. This was by no means a straightforward installation as there were a number of access difficulties. The Bramshaw team turned up exactly on the day and time that were agreed upon and proceeded with the installation without delay. The work was done in the agreed timescale and for the agreed price. The professionalism of the team was exemplary, as well as being delightful to deal with. I will continue to engage Bramshaw for all and any ongoing servicing and maintenance.
Madewell Posted on 23/07/2018 , work completed 23/07/2018
The trader replied (on 24/07/2018)
Thank you very much for your review Mr Madewell
Very professionally executed a difficult task.
Customer Service
Quality
Value
The task was to replace an old Baxi boiler for the central heating and the hot water system driven by an Aga with a new Combi boiler and run the new hot water system through an old Victorian house. The job went very smoothly and the house was left tidy. The new system works well. I am very satisfied. I would strongly recommend Bramshaw for any plumbing/heating task in Exeter.
David, Hampshire Posted on 06/08/2018 , work completed 06/08/2018
Professional & helpful
Customer Service
Quality
Value
The installation of our replacement central heating boiler was completed to specification on time and on budget. The engineers worked efficiently and politely at all times. We have experienced no problems - the system is easy to use and is working in line with out expectations.
Philip, Devon Posted on 29/08/2018 , work completed 29/08/2018
Brilliant work very tidy and well considered job
Customer Service
Quality
Value
Really delighted with the work carried out by Bramshaws. It was not an easy job-we have two 16th century houses which have been knocked together but still had two separate heating and water systems which we wanted replacing with a single efficient and effective solution. We tried a number of plumbers who either did not turn up or were clearly not interested in what is actually a very complicated and big job. The work was done by Tony and various apprentices and was done to an exceptionally high standard. I wanted a very efficient but powerful system and they installed exactly this. I have very high standards around things like straight tidy pipework and neat compact installations (I wanted the installation to look like the Starship Enterprise!) and Tony’s attention to detail and forward planning surpassed my expectations. Nothing was too much trouble and Tony took in his stride the numerous issues that our old house threw up. Other plumbers would no doubt have moaned or wanted to charge more, but Tony just got on with working around and solving the problems. Really delighted we went with Bramshaws. Can’t wait for winter to fully try out the system!
Matthew S Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 03/09/2018)
Thank you for your fantastic review Matthew, was a pleasure working for you. Paul
Excellent job
Customer Service
Quality
Value
Excellent service, helpful, tidy, neat work. Difficult to see where they could have improved.
Derek, Devon Posted on 02/10/2018 , work completed 02/10/2018
Reliable and efficient
Customer Service
Quality
Value
Carried out the annual service to our Worcester boiler, thoroughly and efficiently. Arrived as scheduled and left place neat and tidy. Have used them previously and would definitely use them in future.
Pamela, Devon Posted on 15/10/2018 , work completed 15/10/2018
Great service and really good job done.
Customer Service
Quality
Value
We received a very comprehensive quote with plenty of helpful information. Bramshaws removed our old boiler, completely flushed through our heating system and installed a Worcester 27ri Greenstar Gas Fired Condensing Boiler with Smart controls, flu and system filter etc. The installers were friendly, polite and helpful, explaining exactly what was being done throughout the 3 days. Our hot water tank and heating system is no longer noisy, our new boiler works very well and we are able to control the heating much more easily and efficiently. I would readily recommend Bramshaws to anyone.
Chatterer Posted on 05/11/2018 , work completed 05/11/2018
Prompt and professional
Customer Service
Quality
Value
We have used Bramshaw to have our boiler serviced for several years always prompt, reliable and professional. Highly recommended.
Which? Trusted Traders Consumer Posted on 06/11/2018 , work completed 06/11/2018
My review
Customer Service
Quality
Value
All done efficiently and with care.
David, Devon Posted on 08/11/2018 , work completed 08/11/2018
Very impressed
Customer Service
Quality
Value
Was given an appointment within 48 hours, (Non urgent), arrived early, efficient and knowledgeable engineer. Very impressed
Laura, Devon Posted on 15/11/2018 , work completed 15/11/2018
Great service
Customer Service
Quality
Value
Very prompt and professional. Great service! Fitted us is even though we called at late notice.
Jack, Devon Posted on 15/11/2018 , work completed 15/11/2018
New Boiler
Customer Service
Quality
Value
Richard and Will did an excellent job of fitting our new boiler in quite a tight space. They worked quietly and efficiently leaving everything clean and tidy. We would recommend this company.
Customer in Devon Posted on 23/11/2018 , work completed 07/11/2018
Excellent service
Customer Service
Quality
Value
Company reminded us that service was due & promptly arranged visit. On time, efficiently & carefully carried out.
Philip, Devon Posted on 26/11/2018 , work completed 26/11/2018
Professional and courteous
Customer Service
Quality
Value
Everything was completed ahead of schedule and was clearly explained. Kept the house really clean and tidy, during and after work. Really pleased
Helen, Devon Posted on 13/12/2018 , work completed 13/12/2018
Work completed as agreed.
Customer Service
Quality
Value
There was the need to install a replacement LPG Boiler. In addition replacement pipework was necessary due to change in the legal dimension of pipes. Found the Company very professional with the operatives polite tidy and willing to listen to any concerns and act accordingly. The work was completed within the timescale and quote.
Customer in Devon Posted on 18/12/2018 , work completed 17/12/2018
Impressed
Customer Service
Quality
Value
I am impressed by the thoroughness of the approach to the work and would be pleased to be quoted as such. I am also impressed by the willingness to give me clear and helpful answers to all my questions.
Peter, Devon Posted on 23/01/2019 , work completed 23/01/2019
Thorough, diligent and exceeded expectations
Customer Service
Quality
Value
We undertook a massive project on moving into our house to pretty much replace our central heating system. Paul Hannaford came out a number of times to see us as we kept changing our specification! In the end we decided to change the central heating from off the Rayburn to a new oil fired Worcester boiler. We had to replace all the old water storage tanks and reroute piping all round the house and then replace many of the old unsuitable radiators. Its the most expensive project I've ever undertaken on a home- but now the new system is in place - it has transformed our house and made it so much warmer and more comfortable to live in! Matt (our plumber/electrician/ fitter) was excellent. What an asset you have there Paul! He works really hard and very neatly and was very conscientious in leaving our house as a home at the end of every day's work. For a young chap he has a very sensible, mature approach and I couldn't recommend him enough. I would recommend Bramshaws in a heartbeat
Customer in Devon Posted on 14/02/2019 , work completed 05/12/2018
Superb, professional and tidy
Customer Service
Quality
Value
Ryan fitted a new combi boiler, new radiators and new pipework in the most extraordinarily tidy and eficient way. We could not believe the level of personal service Bramshaws deliver - nothing was too much trouble and they really do go the extra mile in caring about how your home is going to be heated in the most effective way. Even though Ryan was the main installer, he had help from other lads who were equally as polite and tidy. They even hoover up at the end of each day, put their tea cups in the sink and cleaned off the dogs if they were in the garden with them. Amazing care. They removed all the old radiators, pipe work and old oil tank with no hesitation. Would be more than happy to highly recommend this company from start to finish.
Customer in Devon Posted on 11/03/2019 , work completed 08/03/2019
Professional
Customer Service
Quality
Value
Installing new Rayburn & hot water systems, done with good workmanship & good standard. Very helpful & very friendly, work was done on time & to agreed price.
Kathleen, Devon Posted on 25/03/2019 , work completed 25/03/2019
Helpful professional boiler installation
Customer Service
Quality
Value
Had a new boiler installation. The installers were punctual, all work done to high standard and on time. Place made tidy at end. Thank you!
Which? Trusted Traders Consumer Posted on 28/03/2019 , work completed 28/03/2019
Efficient and cheery
Customer Service
Quality
Value
Jack and Billy showed up early to replace our broken boiler in one day., they didn't even stop for lunch. they were happy, tidy and very courteous and we would use them again based on our experience.
Aidan, Devon Posted on 06/04/2019 , work completed 06/04/2019