Breezehot & Cold Installations ltd

Great boiler service, really thorough. We will definitely use Breeze Hot & Cold again. Highly recommended.

We had an outdoor waste pipe disconnect from the shower and whilst it pushed back on Ok it seemed very fragile and would have failed again the next time the shower was used. We contacted Breeze because we have used their services to carry out our boiler service and we’d always been satisfied with the work they’d undertaken so it seemed an obvious choice to ask them to carry out this plumbing work. The plumber was scheduled to arrive at 8:30 but arrived early. Rather than break the schedule he waited until the allotted time before knocking the door precisely on time. We’d previously sent a photograph of the issue so he’d already completed a visual assessment and had messaged to say that the pipes looked weathered and may need replacing and the fix would depend upon what he found in person. Upon inspection the plumber assessed that the pipes were in good order and that did not need replacing so he ‘re-made’ the joints and added some sealant to the joints to make them secure. I appreciated that he didn’t exploit us and resolved the issue in short order explaining what he was doing at each stage. The charging was also clear in advance and we were pleased that we were given a discount for being loyal customers. All in all a great customer experience and would definitely recommend.

One year on from installation of our Vaillant boiler, Breeze Hot and Cold contacted us to remind us of the annual service. The engineer arrived promptly, carried out the work efficiently, leaving everything clean and tidy. Breeze admin and engineers are readily available when needed, especially reassuring in the early days; it’s great to have that back-up.

Our annual boiler service was completed quickly and efficiently, as it is every year. We always get a timely reminder when the service is due, the engineer arrives on time, and is friendly throughout. A very good company.

Excellent service. Happy chap, Polite, efficient. Yearly boiler service done within half an hour. Definitely recommend this company.

I was selling my house and new potential owner requested a document which is confirmed the annual service of boiler. The manager in the office Jess was very helpful and communicated with me don’t stop, asked all details and pay so much attention for my needs. Job by engineer Was done next day, he collected the key of my house from estate agency and droped key back after job was done.

We recently used Breeze for our new house renovation. We had a bathroom refit, boiler repair and new radiators fitted. Nick was excellent throughout. His timing was great, he was polite yet professional, clearly knowledgeable and very helpful. We had a few extra jobs come up and he was more than happy to help. The invoice system is professional and informative. Highly recommend.

I recently used Breeze Hot and Cold to install an air source heat pump to supply underfloor heating and hot water linked up with solar panels. Also, as an additional extra they were able to plumb in a new downstairs wet room. They did an excellent job. Their communication with me was ongoing throughout the project, giving advice and always available to speak to on the phone. They worked very well with the other contractors, flexible with their availability and went the extra mile to accommodate our requirements. They popped in and out and got the work done in a very reasonable timescale working around us and others working on the project. They were great to work with and we had a bit of a laugh along the way! I would highly recommend them to anyone.

From booking our appointment to the engineer arriving here at the allocated time, the company were both friendly and efficient. The engineer remembered his visit the previous year and our boiler was serviced. I cannot rate this company too high, they work as a team from the office staff to the engineers and I would certainly recommend them.

On finding a small leak through the ceiling in the morning I rang "Breeze hot and cold" and the helpful receptionist said, that after checking the extent of my problem, she would check on the availability of a plumber and call back. This happened soon after and I was advised a plumber would call at 2.00 pm. The plumber arrived on time, assessed the problem with the feed to the water storage tank in the loft and went directly to get a necessary part from a local stockist. He returned with the new valve, replaced it, checked for water tightness and then left. Job done efficiently, quickly and to my satisfaction. This is a very good service.