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Endorsed by Which?
Breezehot & Cold Installations ltd
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established in 2008, Breeze has +20 years’ experience in domestic and commercial heating and plumbing solutions. Along with being a Which? Trusted Trader, we are Gas Safe, MCS, approved members of the Association of Plumbing, Heating Contractors, Renewable Energy Consumer Code, Worcester Bosch approved installers, Vaillant Advanced installers and Trust Mark approved.
We pride ourselves on good workmanship, open and transparent communication, and excellent customer service. Our customer database enables us to schedule our bookings efficiently - sending booking confirmations, detailed job reports, clear invoices, and automatic annual service reminders.
For domestic customers we cover the Midlands, Worcestershire and surrounding areas, offering heat pump and gas boiler installations, along with servicing, maintenance, and repairs.
For commercial customers we cover UK wide and offer installations, maintenance, and repair services to suit your business needs, for both reactive and planned work.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Renewable energy
- Air source heat pumps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
24 reviews
Recommended
Recommended
by 100% of customers
Sort by
Water leak through ceiling
Customer Service
Quality
Value
On finding a small leak through the ceiling in the morning I rang "Breeze hot and cold" and the helpful receptionist said, that after checking the extent of my problem, she would check on the availability of a plumber and call back. This happened soon after and I was advised a plumber would call at 2.00 pm. The plumber arrived on time, assessed the problem with the feed to the water storage tank in the loft and went directly to get a necessary part from a local stockist. He returned with the new valve, replaced it, checked for water tightness and then left. Job done efficiently, quickly and to my satisfaction. This is a very good service.
Customer in Worcestershire
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
We chose the company following a recommendation from a neighbour. We had 2 taps replaced and a radiator installed and the work was carried out to our complete satisfaction. The installers were on time, very courteous and professional and we would have no hesitation in using them again or recommending them.
Customer in Worcestershire
, work completed
Recommended
Pipe leaking in an awkward place
Customer Service
Quality
Value
The stopcock and pipework are in a narrow box behind the toilet in my ground floor washroom. It's an awkward place to work in because it's narrow and difficult to get at behind the toilet cistern. The plumber arrived on time and carried out the work efficiently, cutting out a redundant plastic box (purpose unknown) and replacing it with a new length of pipe and a new stop tap. He was helpful, efficient and let me know how he planned to resolve the problem. The quote was an hourly rate as the extent of the work was uncertain. The invoice was within the expected parameters. I would use Breeze again: the administration in booking a convenient time for the work to be done was efficient and friendly, the plumber seemed competent and professional.
Customer in Worcestershire
, work completed
Recommended
Really good customer experience
Customer Service
Quality
Value
A good start was that they actually responded to my initial enquiry (which didn't happen with some other companies). They provided a price for a boiler service and confirmed that the service included all the items I'd listed (which is the Which? list of must-dos). Their engineer turned up on time and was open and clear about what he was intending to do. In this instance he found a serious issue with the boiler; he explained what the issue was, what the cause was and the required remedy. The boiler was "red-tagged" (ie do not use). He engaged in a dialogue with "the office" and scheduled in a time to repair the boiler (the next day, first thing) and also phoned a parts supplier to establish the part was acquirable. So all along I was kept informed what was going on. He came across as competent and professional (something I've found lacking when using other companies).
Customer in Worcestershire
, work completed
Recommended
Perfect Experience
Customer Service
Quality
Value
From the first interaction the service delivered by Breeze Hot & Cold was perfect. Site visit & quotation provided in efficient timescale, arrived promptly at stated installation time, job completed perfectly, after the visit you would not know they had been. Polite & knowledgable staff and great communications throughout the entire process. Would highly recommend and will use again.
Customer in Worcestershire
, work completed
Recommended
Central Heating service, leaking pipe in bathroom, dripping mixer tap
Customer Service
Quality
Value
Very professional all round ; office staff very helpful and efficient Plumber arrived at appointed time, carried out all necessary work with the minimum of fuss and maximum expertise ( even though both jobs were not entirely straightforward). Very satisfied overall - highly recommend; would definitely use them again
Customer in Worcestershire
, work completed
Recommended
Annual central heating boiler service
Customer Service
Quality
Value
This was the second annual service following my switch from a British Gas contact The Breeze engineer arrived on time and immediately got to work. The service involving part strip-down and testing was done thoroughly and efficiently (I've seen a few of these done over the years at my home!). My questions about the boiler and system were handled helpfully and courteously with advice given on making better use of the system. The service included the filter found in the loft and advice was given on the system apparatus located there. An invoice came later in the day with a full report on the work done and the condition of the boiler. Altogether a very satisfactory experience at a fair price.
Customer in Worcestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Great handling of booking times and work was done well. Called for some work with my boiler losing pressure and even though it wasn't for the reason I thought it was all still handled on the day.
Customer in West Midlands
, work completed
Recommended
Speedy resolution when old boiler failed
Customer Service
Quality
Value
I searched on Which? for information on recommended boilers and installers and was please to find Breeze Hot and Cold Installations in my area. They responded without delay and called to survey the scene and quote without delay. After I accepted their quote the installation was carried out to my total satisfaction in about 10 days. As good as I could have hoped.
Customer in Worcestershire
, work completed
Recommended
Great work
Customer Service
Quality
Value
Nick came and took out an old toilet and sink and came again as requested a couple of weeks later (after I had redecorated) to fit new ones plus a new mixer shower. We're really pleased with the work carried out and will definitely use them again. Communication was very quick and professional and it was all finished on time and as quoted.
Customer in Worcestershire
, work completed
Recommended
In safe hands
Customer Service
Quality
Value
We felt that we were in safe hands with Breeze from the first consultation. Simon’s professional approach and his wide-ranging knowledge helped us to decide between the various options in our own time. Communication and availability to deal with queries were important to us, and that was excellent from the first enquiry to the end of the project. Any queries were dealt with promptly and thoroughly, so that we always felt well-informed. Work on the project started on time, remained on schedule and was completed and ready to go within the estimated time-scale. We are very happy to recommend Breeze Hot and Cold.
Customer in Worcestershire
, work completed
Recommended
Call out and new Radiator
Customer Service
Quality
Value
We booked a call out for a leaking radiator pipe, Nick turned up on time was polite and knowledgeable he fixed the issue straight away. We asked some questions about other work that we wanted doing and he took down the details. A quote was sent and the prices was very competitive we went ahead with the additional work and once again Nick turned up on time and did a great job with some testing pipe work in our house. Would definitely recommend and will be using for further work and servicing
Customer in West Midlands
, work completed
Recommended
Radiator, central heating and other plumbing
Customer Service
Quality
Value
Brilliant work by Nick from Breeze. I asked for a range of work: fitting radiator thermostatic valves, installing Hive, cleaning out the radiators and servicing the gas combi boiler, and fitting a new electric shower. Nick did all the work - due to issues he ran into it took longer than expected (and I also asked for an additional TRV), but the company was great in terms of finding another slot for him to come round. I got a really strong impression that the staff employed are highly skilled and well supported, and I was impressed too by the back office operation - very friendly and quick responses. Highly recommend them.
Customer in Worcestershire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I have used Breeze Hot & Cold for over ten years - They are a professional and friendly team who turn up on time, explain things clearly and get the job done without a fuss.
Customer in West Midlands
, work completed
Recommended
Shower unit replaced very efficiently
Customer Service
Quality
Value
I had an electric shower unit replaced. Nick did the work very efficiently and professionally. He explained and demonstrated how the new shower works, and it seems to fit the bill I required. Nick was helpful and friendly and tidied up well. The whole job did not take very long, and there were no problems.
Customer in Worcestershire
, work completed
Recommended
Boiler service & Hot Water expansion vessel replacement.
Customer Service
Quality
Value
Excellent service all work completed to a high standard. The engineer came on time. He was very tidy, efficient, and knowledgeable. I would highly recommend Breeze for all heating and hot water repairs and installations.
Customer in Warwickshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
When it came to renewing the annual service on the gas boiler I contacted Breeze after reading positive reviews of the company on Facebook. The service of the boiler was very thorough, engineer polite, knowledgeable and very helpful plus the job was very competitively priced. Have no hesitation in recommending this company and will definitely use them again.
Customer in Worcestershire
, work completed
Recommended
Fast and efficient response
Customer Service
Quality
Value
I phoned for help with central heating breakdown at midday, and the engineer came later that afternoon for a diagnosis. He then returned the next afternoon with a replacement pump and fitted it, then checked the whole system was working. Very impressed with the swift response and solving of the problem within 36 hours! We have a very old system, so removing the old pump was difficult but the engineer was very tenacious and struggled hard till he got it out. Excellent service from the office and engineer, so I would recommend this company wholeheartedly! The engineer also brought a large fan heater to use while the system was out of order, which was very thoughtful. Office was efficient in sending quotes and bills by email. Impeccable service!
Customer in Worcestershire
, work completed
Recommended
Very impressed with Roy who serviced my combi boiler
Customer Service
Quality
Value
I needed my combi boiler servicing and Roy turned up at the allotted time and did a thorough job and fixed one small issue. Very pleased with the overall customer service received.
Customer in Worcestershire
, work completed
Recommended
Washing machine leaking
Customer Service
Quality
Value
I contacted Breeze and they came out the same day and was great in keeping me informed of time and call outs. Nick was extremely helpful and didn’t just fix it straight away also advised what the issue is to prevent it happening in future. Would definitely recommend using this company helpful from start to finish
Customer in West Midlands
, work completed
Recommended
Efficient Boiler Installation
Customer Service
Quality
Value
Unlike many other companies, BreezeHot & Cold responded very quickly to an initial enquiry. The new boiler installation was carried out at the agreed time by friendly and informative engineers. Prompt communication was mainly by email with an occasional phone call. Overall a helpful and straightforward company to deal with and well recommended.
Customer in Gloucestershire
, work completed
Recommended
Efficient honest trustworthy
Customer Service
Quality
Value
Annual boiler service completed on 21:1:22. Breeze hot and cold Installed our boiler 4 years ago, we have had no issues and is working as efficiently as first installed, we have it serviced by them annually. They contact me to remind me that service was due and arranged a time convenient to me. The service engineer, as always, was polite and tidy, completing all paperwork and carrying out the routine service. Positive customer service throughout, booking, carrying out work and invoicing, follow up calls post service. Honest, reliable and trustworthy. Would 100% recommend to friends and family
Customer in Worcestershire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
We have used Breeze on numerous occasions over the past eight years for a variety of jobs including installation of new central heating radiators, boiler and fire servicing, tap changes, and leak repairs. They provide a reliable, efficient and quality plumbing service for a reasonable price. I have absolutely no hesitation in recommending them.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I have used this company for many years now and have recommended them to numerous people. They service our school boilers and undertake all plumbing contracts. I have also used them in my home when they fitted a complete central heating system, new boiler and radiators in very room. They arrive on time and complete the work to a high standard.
Which? Trusted Traders Consumer
, work completed
Recommended