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Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
337 reviews
Recommended
Recommended
by 99% of customers
Sort by
Good Work
Customer Service
Quality
Value
Paul our friendly engineer carried out the work required on our multi point boiler service efficiently cleanly and quickly .
Customer in Greater Manchester
, work completed
Recommended
Boiler service & repair
Customer Service
Quality
Value
From a recommendations, commissioned to service my boiler and find/repair pressure loss problem, both completed very satisfactorily by a very pleasant, polite and knowledgeable engineer.
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Paul was very professional, friendly and advised how best to get hot water running quickly now the cold weather is coming. He undertook the boiler service with efficiency and left everything very tidy upon completion. Will definitely use Brightside again.
Customer in Kent
, work completed
Recommended
Great work and very through
Customer Service
Quality
Value
As usual Paul excellent engineer.Checks every part of the system and answered all my questions.Cleaned up after completing service.Has a very nice matter, friendly and polite.
Customer in Kent
, work completed
Recommended
Annual Boiler Service
Customer Service
Quality
Value
Stuart called to undertake our annual boiler service. Always pleasant and polite he undertook the work professionally. On checking the pressure he discovered a leak on a valve. He was ready and prepared with the spare parts to complete the work. All good.
Customer in Medway
, work completed
Recommended
Fast and efficient
Customer Service
Quality
Value
Our annual boiler service was due and we have used Brightside Services since it was installed 10 years ago. As usual, the engineer phoned us 30 minutes before he was due to arrive, which is very helpful. He turned up on time and completed the service in a very efficient way. Left everything as he found it, and was very polite. We have every confidence in the business and are happy that our boiler is in good working order. First class
Customer in Medway
, work completed
Recommended
Annual Boiler Service and Check
Customer Service
Quality
Value
After many years of service, our old boiler maintenance company had ceased trading. We were recommended by a friend to contact BHS Ltd. Paul arrived and gave our boiler a thorough service and check. He also helped us with some advice for the future. Thank you.
Customer in
, work completed
Recommended
This company always exceeds expectations. Excellent reliability
Customer Service
Quality
Value
I have used Brightside on both my own property and on my rental properties for at least six or seven years. Jobs have included one-offs, such as changing taps, fitting radiator valves to leak tracing, and repair as well as regular boiler maintenance. In all cases, the work has been fairly priced (call-out charges quoted in advance), prompt, and for gas safety certificates, diarised each year with excellent liaison with letting agents and tenants. They are also extremely flexible, a factor which prompted this review. Having recently received a water bill which was four times what it should have been, I rang Gary for advice, and he patiently talked me through how I could eliminate various causes on a step-by-step basis until it was possible to be precise about the source of the leak. This has so far reaped enormous potential savings in emergency call-out charges from specialist firms who would otherwise charge premium rates for on-site diagnosis. I thoroughly recommend Brightside as an ethical and fair contractor.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Excellent service. The engineer was very polite and friendly. He helped me with a dripping tap from a previous repair. I have always found Brightside to be excellent. Recommended.
Customer in
, work completed
Recommended
Customer for 30+ years
Customer Service
Quality
Value
We have been a customer for more than 30 years - right back when combination boilers were very new. Brightside were the only company that really knew what they were doing. We have always enjoyed great service from them and feel we can really rely on them. Don't go to anyone else
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Plumber (Paul) - very affable fellow. Punctual and Professional. Respectful of property. Have used plumbing services a few times before. No complaints. Will use again.
Customer in Kent
, work completed
Recommended
No Customer Service
Customer Service
Quality
Value
You find out the worth of a company when things do not go to plan, that is when good companies shine. Brightside Heating Services Ltd fail dismally at this point and have no concept of customer service, the owner manager Gary has no interest in his customers at all.
Customer in Medway
, work completed
Boiler service
Customer Service
Quality
Value
The workman Paul turned up on time was friendly and completed the service quickly. We have used Brightside for a few years now and they have always been reliable.
Customer in Kent
, work completed
Recommended
Radiator leak
Customer Service
Quality
Value
Was contacted by Brightside after contacting home insurance regarding a radiator leak on Friday evening. Received phone call early on Saturday and arranged for the plumber to call on Sunday, which was the earliest convenient time for me. On Sunday morning received a call from Mark, the plumber, to say he would be with me in 45 minutes. Arrived on time, checked the radiator and said faulty valve. Replaced the valve, bled all the other radiators in the house, checked the boiler and the central heating was working. Mark was knowledgeable, friendly and very efficient . Could not rate the service I received from Brightside highly enough.
Customer in Kent
, work completed
Recommended
Boiler service quick and on time
Customer Service
Quality
Value
Called me 10 minutes before arrival on the morning as arranged. Quickly serviced boiler and left advice on minor plumbing issue. Have used them for many years and always great service.
Customer in Kent
, work completed
Recommended
Great service on a weekend
Customer Service
Quality
Value
I have been on a yearly service contract with Brightside for years, I cannot fault them. I had to call them out for a boiler problem on the 14th March I spoke to Gary (the Boss) the next day Sam arrived and fixed it. I was very impressed. All Gary’s team over the years of maintaining my boiler have been excellent.
Customer in Kent
, work completed
Recommended
Good service and nice people
Customer Service
Quality
Value
The engineer called ahead and arrived promptly. A very nice guy (Rob) who did the service on the boiler. My dealings with Brightside Heating Services are very good and I would recommend them.
Customer in Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Reliable, professional, friendly - I have never been disappointed by Brightside Heating's boiler services. They service my home and rental properties at competitive prices and they genuinely care about their customers.
Customer in Kent
, work completed
Recommended
Polite and efficient service from start to finish.
Customer Service
Quality
Value
Office staff were very friendly and everything they said would happen did happen. The nice man, Paul, turned up to service my boiler and check the heating system. He even managed to bleed a “self bleeding valve” on a radiator that the previous company I had a contract with said needed replacing. After 7 years it is actually working as it should. Was very fast but thorough. He reset some workings on the boiler so everything is fine for another year. Meanwhile if I do have any problems I now have a maintenance contract with them. If they send Paul again I know we are in good hands. It is a LPG boiler and he obviously knows his trade.
Customer in Kent
, work completed
Recommended
Knowledgeable and careful
Customer Service
Quality
Value
Brightside Heating Services Ltd were sent by my insurance company to investigate an issue with my boiler. They identified the problem and an additional defect. They fixed the initial problem under my insurance and the second defect privately. They clearly explained the issues to me and what was needed to correct them. My boiler has been working perfectly since then. I will use them in future for any private work I need.
Customer in Medway
, work completed
Recommended
Efficient, professional and friendly firm of heating engineers
We have been using this firm for a number of years now for routine gas boiler servicing and maintenance and built up a good relationship. A representative called by arrangement today and carried out an annual routine boiler service and left the area clean and tidy.
Customer in Medway
(Reviewer did not use service)
Recommended
Very satisfied customer
Customer Service
Quality
Value
I have used the trader for a number of years for servicing, they are always on time, always do a good job, all good people, who are brilliant to talk to and helpful with questions. They usually give me a call when servicing is due to make sure it doesn't get missed. They let you know when they are on their way and I'm also happy with the price.
Which? Trusted Traders Consumer
, work completed
Recommended
My cylinder sprang a leak …
Customer Service
Quality
Value
My unvented cylinder which powers hot water sprang a leak and my home insurance referred me to Brightside. (And as in their name) Bright and early, plumber Mark: A most pleasant, and low maintenance professional, arrived to sort out and sure up the leak. Further dealings with Brightside on the phone, regarding a possible new cylinder replacement, I received a most informative chat with Gary in the office. He spent a significant amount of time with me outlining my options. Great stuff, Brightside 👌
Customer in Kent
, work completed
Recommended
Excellent work by Brightside Heating Ltd.
Customer Service
Quality
Value
Annual service of a boiler and gas fire carried out very efficiently. Engineer called in advance within agreed time slot. Absolutely no problems. This firm is highly recommended.
Customer in Kent
, work completed
Recommended
Home emergency insurance claim through insurers to locate and repair leak
Customer Service
Quality
Value
We had an emergency cover plan from our insurers and after discovering leaking water they referred us to Brightside. The initial contact from the Brightside office was immediate, polite and helpful. We were delighted that the plumber came out this morning promptly as promised. Rob was polite and informative as discussed next steps as he investigated the source of the leak. Rob diagnosed and fixed the leak and provided more long term advice to reduce the risk of further issues in years to come. So impressed were we that we are that we are going to use Brightside for our next service and for the future works. I recommend Brightside.
Customer in Medway
, work completed
Recommended