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Brightside Heating Services Ltd

4.9

305 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
305 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
My review
Customer Service
Quality
Value
Repaired a leaking boiler, and checked it thoroughly. Very good.
P, Kent Posted on 02/01/2019 , work completed 02/01/2019
Recommended
Friendly, professional
Customer Service
Quality
Value
We had no hot water for 4 days, the plumber came out and fixed the hot water quickly and efficiently. He was friendly and helpful and we were very happy with him. Thanks Karl.
Rashida, Kent Posted on 01/01/2019 , work completed 01/01/2019
Recommended
Fantastic
Customer Service
Quality
Value
Jamie was excellent! We have hot water and heating again after a difficult fix! He has also advised on our broken shower so we want him back for that please!!
Hazel, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Friendly service.
Customer Service
Quality
Value
Friendly service provided both times to check out the problem and to replace the part which had to be ordered and came back to replace it.
Vijay, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Professional par excellence!
Customer Service
Quality
Value
Replaced faulty pump - Now working perfectly. Swift, efficient, friendly & courteous. He can repair the central heating any time!
Brian, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Professional
Customer Service
Quality
Value
Value - Do not know because it was under home emergency (building, contents insurance). Quality - was good. Customer Service - many times they let us down by not ringing back. They diagnosed & finished the job in visits. Delays - availability of parts & approval of insurance problem.
Nasir, Kent Posted on 30/12/2018 , work completed 30/12/2018
Recommended
The trader replied (on 09/04/2019)
Dear Nasir, Thank you for your feedback, we are very pleased you were happy with the quality of our work. From your feedback we can see you were unsatisfied with the delay in completing the work at your property. We are sorry for any inconvenience it caused. We were working for you on behalf of your insurance company and unfortunately, we are unable to carry out any work without their permission, there was regrettably a delay in them approving the further works. We can assure you we were chasing the insurance company on your behalf to get this completed as soon as possible. If you do wish to discuss this further, then like always please contact our office on 01634 372180 during normal office hours. Kind Regards
Highly recommended
Customer Service
Quality
Value
Called out on Boxing day, via Direct Line. Very efficient diagnosis, good communication. Arrived next day, replaced heating pump. Good engineers, very polite. Highly recommended
N, Kent Posted on 26/12/2018 , work completed 26/12/2018
Recommended
Excellent
Customer Service
Quality
Value
Excellent service. Very nice engineer - polite and courteous. Checked everything was working properly before he left.
Carol, Kent Posted on 17/12/2018 , work completed 17/12/2018
Recommended
Prompt & did the required job
Customer Service
Quality
Value
Attention to boiler heat loss, come within 3 hours of call, very helpful person.
Kenneth William, Kent Posted on 15/12/2018 , work completed 15/12/2018
Recommended
My review
Customer Service
Quality
Value
Prompt & professional
Alan, Kent Posted on 15/12/2018 , work completed 15/12/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.