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Brightside Heating Services Ltd

4.9

306 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
306 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Professional and Competent
Customer Service
Quality
Value
Brightside technicians have maintained my boiler over the past few years, during which time I have developed a high level of trust and confidence in their expertise to diagnose and repair boiler problems. This is combined with their prompt and professional service. Following a recent callout, the tecnician arrived within 3 hours, he quickly diagnosed the fault and ordered replacement parts. After two working days the repair was completed and the boiler is now working correctly. I strongly recommend Brightside for all these reasons. Terry. Rainham, Kent.
J420380448 Posted on 19/04/2016 , work completed 19/04/2016
Reliable, trustworthy & competent
Customer Service
Quality
Value
I have used this company before & intend to again in the future, can't fault the engineer & service that was provided.
Lesley, Kent Posted on 19/04/2016 , work completed 19/04/2016
Thorough and professional
Customer Service
Quality
Value
Kept me informed on whereabouts and arrival time. Gave all information on repairs and advised on routes to complete them. I used this company as I like to keep work like this local and it paid off!
Terry, Kent Posted on 10/02/2016 , work completed 10/02/2016
Excellent Service
Customer Service
Quality
Value
Waking up to find a pool of water on the lounge carpet is not a good experience, especially just before New Years Eve! A friend recommended Brightside Heating so I gave them a ring. They immediately gave me advice on isolating the faulty radiator and an engineer was booked for the following day. The engineer was competent and friendly but could only make a temporary repair as a new radiator was required. He returned the following week and completed the fix with the new radiator. At all times the company kept me fully informed of the situated and I have no hesitation in recommending this small friendly company. They certainly provided me with excellent service.
towell_p Posted on 27/01/2016 , work completed 27/01/2016
Very highly Recommended
Customer Service
Quality
Value
I requested a boiler service from Brightside Heating Ltd A suitable date and time was arranged. The Engineer called on his way and advised of his ETA. Chris the Engineer was very polite, professional and thorough. I would trust and recommend this company to everyone.
Matthew M Posted on 26/01/2016 , work completed 26/01/2016
Boiler repair
Customer Service
Quality
Value
Phoned at Approx 9am to request an Engineer to attended to repair my boiler. Was advised Engineer would attend today and would phone when on way. Chris the Engineer called 30mins prior to attending. Chris was very polite, professional and tidy. Chris diagnosed the fault within minutes of being at my property and my boiler was back up and running soon after the required part (pcb) was installed. He also repaired a minor leak within the boiler before testing it was safe to continue using. I would 100% recommend this company and will be requesting an annual service soon
Mr singh Posted on 23/01/2016 , work completed 23/01/2016
Highly recommended
Customer Service
Quality
Value
I phoned Brightlight around midday and asked for an engineer to fix my boiler as soon as possible. The lady on the phone was so helpful and cheerful. Chris the engineer rang at 3pm to let me know he was on his way and turned up about 3.15pm. He was polite, friendly and professional. He diagnosed the fault straight away and was able to repair it there and then. It took just over an hour and I now have hot water and heating again! I would not hesitate to recommend Brightside to friends and family.
Julia J Posted on 22/01/2016 , work completed 22/01/2016
Professional, informative & helpful
Customer Service
Quality
Value
I have used this company for the last 7-8 years and always been completely happy with the service they provide. They are reliable, competitively priced, helpful and prompt. I have no hesitation whatsoever in recommending them to friends & family. I am happy to give this well-deserved review for this company.
Anita, Kent Posted on 22/10/2015 , work completed 22/10/2015
Excellent service
Customer Service
Quality
Value
The service from Brightside Heating was fast and efficient. tony was very polite and helpful. he sourced and fitted the spare part needed within two days. I have used this company for 10 years now and would recommend them to other people without hesitation
Christine, Kent Posted on 21/10/2015 , work completed 21/10/2015
My Review
Customer Service
Quality
Value
I am very pleased with the Brightside Heating Ltd. They are very helpful staff when ever I need them they came quickly, which is much appreciated. Highly recommended, fast efficient service.
Jasbir, Kent Posted on 20/10/2015 , work completed 20/10/2015