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Brightside Heating Services Ltd

4.9

317 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
317 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
First rate service
Customer Service
Quality
Value
Dave was good in every respect, very friendly and efficient. All around a great worker, I am very happy.
Which? Trusted Traders Consumer Posted on 27/10/2022 , work completed 24/10/2022
Recommended
The trader replied (on 28/10/2022)
Thank you for the positive review! We are pleased to hear you were happy with our engineer Dave, I will get the review to him. Thanks Harrison
Boiler service
Customer Service
Quality
Value
Paul was great! He was extremely knowledgeable and helpful. Highly recommend using Brightside. Will be using them for any heating issues.
Customer in Kent Posted on 24/10/2022 , work completed 24/10/2022
Recommended
The trader replied (on 25/10/2022)
Thank you for leaving us a fantastic review, we really appreciate it! We are pleased to hear you were happy with Paul, I will get this passed onto him. Thanks Harrison
Fantastic Service
Customer Service
Quality
Value
Really pleased with the work. Came and fixed the toilet where it was coming away from the wall. Very good work and extremely happy with the outcome.
Which? Trusted Traders Consumer Posted on 22/09/2022 , work completed 16/09/2022
Recommended
The trader replied (on 23/09/2022)
Thank you for taking the time to leave us a review! We are pleased you were happy with the work carried out. Should you require our services again, please do not hesitate to contact us. Thanks, Harrison
Always goes beyond the standard
Customer Service
Quality
Value
We’ve used Brightside for many years for boiler services and maintenance. Paul kept our old boiler going way beyond its retirement age. He is friendly, efficient, and can always be relied on to fix anything extra he sees while he is there - or advises what to do until a time for a return visit has been booked. The team back in the office are always helpful too, and the the yearly call to remind us about the service being due and book a slot is very helpful. Highly recommended.
Customer in Kent Posted on 16/09/2022 , work completed 13/09/2022
Recommended
The trader replied (on 23/09/2022)
Thank you very much for your review, we are delighted to hear you are happy with the office and our engineers, especially Paul. Thank you for your continued business, there is nothing better than a customer coming back to us time and time again, so thank you! Regards, Harrison
Annual Service
Customer Service
Quality
Value
Paul appears to be a very knowledgeable and competent engineer. He worked efficiently and answered the queries I raised. I'm happy to recommend.
Customer in Kent Posted on 14/09/2022 , work completed 14/09/2022
Recommended
The trader replied (on 23/09/2022)
We appreciate you leaving us a positive review and your recommendation! We love to hear when someone is pleased with our service and especially the engineer who attended, I will make sure Paul gets this review. Thanks, Harrison
Boiler maintenance
Customer Service
Quality
Value
Have used the same company for the yearly inspection and maintenance of our aging, but reliable boiler for the last four years. The service engineer Paul has always been very efficient, respectful, and a tidy worker.
Daphne in Kent Posted on 02/09/2022 , work completed 02/09/2022
Recommended
The trader replied (on 23/09/2022)
Hi Daphne, thank you for the review and your continued business! We are pleased to hear you were happy with the service Paul provided, I will pass the review onto him. Please do not hesitate to contact us should you have any issue. Thanks, Harrison
Boiler Service
Customer Service
Quality
Value
Paul is tidy, very polite, works very efficiently and quick. Answers any queries, as I wondered why my pressure dropped, he explained and advised what to do in future. Would personally recommend him within the company to anyone requiring work having listened to other jobs he has undertaken and the outcome of his work to these call outs. I would also feel safe in the knowledge he could enter the property even if I could not be there because of my work commitments. Hopefully I will not require his services until a years time!! but happy to have him should any problems arise in the future. Very pleased with the service provided wish all tradesmen were like yours.
Customer in Kent Posted on 02/09/2022 , work completed 02/09/2022
Recommended
The trader replied (on 23/09/2022)
Thank you very much for taking the time to leave us a positive really, we really appreciate it! We are pleased to hear you were happy with Paul's workmanship, I will get the review passed onto him. Thanks, Harrison
Excellent service again
Customer Service
Quality
Value
Paul arrived on time having called beforehand to confirm. Very polite and professional, respectful of property. Called the office to make payment by card and was equally impressed by them.
Andrew in Kent Posted on 31/08/2022 , work completed 31/08/2022
Recommended
The trader replied (on 20/09/2022)
Dear thank you for your comments, we will pass these onto Paul. We are glad that Paul and the office were helpful and if we can be of any further assistance, please call us. Regards Anita
Service boiler and check radiator
Customer Service
Quality
Value
Engineer Paul carried out the yearly service on my Baxi boiler and checked a radiator not heating up properly. The time schedule and cost were as agreed. Engineer was pleasant and helpful and carried out the work very efficiently. He advised regarding the radiator problem and I am quite happy with this going forward.
Susan in Medway Posted on 11/08/2022 , work completed 11/08/2022
Recommended
The trader replied (on 20/09/2022)
Thank you for your review, we are pleased that Paul did a good job for you, we will pass your comments onto the engineer. Thank you Anita
Boiler Service
Customer Service
Quality
Value
He was very good at his job, polite and helpful. I am really happy with the service
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Recommended
The trader replied (on 20/09/2022)
Thank you for your comment, we are happy that you are happy with our service. Regards Anita
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.