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Brightside Heating Services Ltd

4.9

305 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
305 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Great Service
Customer Service
Quality
Value
Paul of Brightside has serviced our boiler and gas fire for a number of years and always provides a professional update on the status and requirements of both which keeps them in great working order
Customer in Kent Posted on 09/06/2022 , work completed 09/06/2022
Recommended
The trader replied (on 10/06/2022)
Thank you for your review, we are pleased Paul did a good service. We will pass your comments onto Paul. Many thanks Anita
Boiler Service
Customer Service
Quality
Value
The engineer has done a very good job. He was quick, efficient and cleaned up after himself.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 27/05/2022
Recommended
The trader replied (on 10/06/2022)
We are glad our engineer did a good service, thank you for your feedback this is much appreciated. Thank you Anita
Pump Flush
Customer Service
Quality
Value
Came on time, did the job well, cleared up and explained everything. Would recommend
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 06/05/2022
Recommended
The trader replied (on 10/06/2022)
We appreciate your feedback, and glad we did a good job. Many thanks Anita
Highly recommended
Customer Service
Quality
Value
We’ve used Brightside to service our boilers for several years. Paul came to service our boiler today and was very thorough in cleaning, inspecting and testing. Thank you!
Customer in Kent Posted on 08/06/2022 , work completed 08/06/2022
Recommended
The trader replied (on 10/06/2022)
Thank you for your review, we really appreciate it! we will pass this onto Paul. Many Thanks Anita
Annual c/h boiler service. I was contacted by the trader to advise me the service was due and did I want to agree an appointment?
Customer Service
Quality
Value
On the day Paul the engineer phoned to tell me he would be arriving in fifteen minutes if that was still okay. I was pleased he used a cover on the work surface under the boiler before taking off the boiler casing. He asked me if I had any concerns about the heating and hot provided by the boiler. I said it was functioning normally as far as I could tell. He switched the boiler on and carried out several checks on its operations eg hot water and flue exit function. I have known Paul for several years now when carrying out a service during which we chat about the condition of the boiler and its operation. He is confident the quality of his work, his knowledge about our boiler and comments on the checks as he carries them out. He charged me the amount advised when stated at booking.
Customer in Kent Posted on 30/05/2022 , work completed 30/05/2022
Recommended
The trader replied (on 06/06/2022)
We really appreciate you taking the time to leave us a review! We are pleased to hear you are happy with every step of the service and with Paul's workmanship, I will get this review passed onto him. Thanks Anita
The trader replied (on 06/06/2022)
We really appreciate you taking the time to leave us a review! We are pleased to hear you are happy with every step of the service and with Paul's workmanship, I will get this review passed onto him. Thanks Anita
Annual boiler service
Customer Service
Quality
Value
My annual boiler service was completed by Paul who is polite he completed the work efficiently and professionally. Brightside Heating have serviced my boiler every year since they installed it in 2015. I can recommend Brightside Heating Services Ltd for boiler fitting and servicing.
Sandy and June in Medway Posted on 26/05/2022 , work completed 26/05/2022
Recommended
The trader replied (on 06/06/2022)
Hi Sandy, thank you for leaving us a positive review! Thank you for your continued custom with us, we are delighted you are and have been happy with our service for the last 7 years. Please do not hesitate to contact us should you require our services. Thanks Anita
Excellent service
Customer Service
Quality
Value
Very punctual and quick in doing the service. Explained everything clearly.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 25/05/2022
Recommended
The trader replied (on 06/06/2022)
Thank you for leaving us a review, we really appreciate it! We are glad to hear you were pleased with the service we provided. Thanks Anita
Boiler Service
Customer Service
Quality
Value
This company installed our boiler six years ago and service and maintain it every year and when required. They give a quick response and work at very short notice if needed. Very happy with this company, Excellent.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 04/05/2022
Recommended
The trader replied (on 13/05/2022)
Thank you for leaving us a review! We are delighted that you are happy with the service we have provided over the last few years. Should you need us before your next service, please do not hesitate to contact us. Thanks Harrison
Always excellent service
Customer Service
Quality
Value
I have used this company on a number of occasions, for different jobs including boiler services, replacing a radiator and a repair. I have always found them to be most helpful, from Helen who dealt with my initial calls to all of the engineers that have attended. My boiler was serviced yesterday by Paul, who has done it more than once. He arrived on time, worked quickly and efficiently and was very pleasant to deal with, as have all his colleagues been. I would have no hesitation in recommending Brightside to anyone who needed a good heating company.
Customer in Kent Posted on 12/05/2022 , work completed 11/05/2022
Recommended
The trader replied (on 16/05/2022)
We really appreciate the review! We are pleased to hear you are happy with our service all the way from booking to completing a job. I will pass on the review to both Paul and Helen! Thanks Harrison
Excellent, professional service
Customer Service
Quality
Value
We have used Brightside Heating for many years now. They provide a professional and fair service. Paul serviced our boiler and dealt with a heating issue. He arrived on time; is very knowledgeable and swiftly addressed the heating problem. I can highly recommend him and his team at Brightside - a great reliable service as usual.
Harminder in Kent Posted on 05/05/2022 , work completed 03/05/2022
Recommended
The trader replied (on 12/05/2022)
Thank you for the positive review Harminder - we really appreciate all feedback! We are happy to hear you were happy with Paul's service and thank you for your loyalty over the years! Kind regards Harrison.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.