Endorsed by Which?

Brightside Heating Services Ltd

4.9

337 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Dave from Brightside Heating came to service our boiler today, he was punctual, polite and efficient. He gave us advice on what to look out for in future with our boiler and gave us a courtesy call before he arrived which was very helpful. Many thanks.
Hannah in Medway Posted on 17/06/2022 , work completed 17/06/2022
The trader replied (on 20/06/2022)
Thank you for your positive review. We are pleased Dave gave a good service and we will pass your review onto him. Thank you, and we will hopefully see you next year for your annual service. Anita
Excellent
Customer Service
Quality
Value
Serviced my boiler, very polite and efficent.
Which? Trusted Traders Consumer Posted on 16/06/2022 , work completed 13/06/2022
The trader replied (on 17/06/2022)
Thank you for your review. Regards Anita
Boiler service
Customer Service
Quality
Value
Paul arrived at the pre arranged time, worked quietly and left working area clean and tidy. Polite and friendly
Customer in Kent Posted on 16/06/2022 , work completed 16/06/2022
The trader replied (on 17/06/2022)
We really appreciate your feedback, we will pass this onto Paul. Thank you regards Anita
Great Service
Customer Service
Quality
Value
Paul of Brightside has serviced our boiler and gas fire for a number of years and always provides a professional update on the status and requirements of both which keeps them in great working order
Customer in Kent Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 10/06/2022)
Thank you for your review, we are pleased Paul did a good service. We will pass your comments onto Paul. Many thanks Anita
Boiler Service
Customer Service
Quality
Value
The engineer has done a very good job. He was quick, efficient and cleaned up after himself.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 27/05/2022
The trader replied (on 10/06/2022)
We are glad our engineer did a good service, thank you for your feedback this is much appreciated. Thank you Anita
Pump Flush
Customer Service
Quality
Value
Came on time, did the job well, cleared up and explained everything. Would recommend
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 06/05/2022
The trader replied (on 10/06/2022)
We appreciate your feedback, and glad we did a good job. Many thanks Anita
Highly recommended
Customer Service
Quality
Value
We’ve used Brightside to service our boilers for several years. Paul came to service our boiler today and was very thorough in cleaning, inspecting and testing. Thank you!
Customer in Kent Posted on 08/06/2022 , work completed 08/06/2022
The trader replied (on 10/06/2022)
Thank you for your review, we really appreciate it! we will pass this onto Paul. Many Thanks Anita
Annual c/h boiler service. I was contacted by the trader to advise me the service was due and did I want to agree an appointment?
Customer Service
Quality
Value
On the day Paul the engineer phoned to tell me he would be arriving in fifteen minutes if that was still okay. I was pleased he used a cover on the work surface under the boiler before taking off the boiler casing. He asked me if I had any concerns about the heating and hot provided by the boiler. I said it was functioning normally as far as I could tell. He switched the boiler on and carried out several checks on its operations eg hot water and flue exit function. I have known Paul for several years now when carrying out a service during which we chat about the condition of the boiler and its operation. He is confident the quality of his work, his knowledge about our boiler and comments on the checks as he carries them out. He charged me the amount advised when stated at booking.
Customer in Kent Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 06/06/2022)
We really appreciate you taking the time to leave us a review! We are pleased to hear you are happy with every step of the service and with Paul's workmanship, I will get this review passed onto him. Thanks Anita
The trader replied (on 06/06/2022)
We really appreciate you taking the time to leave us a review! We are pleased to hear you are happy with every step of the service and with Paul's workmanship, I will get this review passed onto him. Thanks Anita
Annual boiler service
Customer Service
Quality
Value
My annual boiler service was completed by Paul who is polite he completed the work efficiently and professionally. Brightside Heating have serviced my boiler every year since they installed it in 2015. I can recommend Brightside Heating Services Ltd for boiler fitting and servicing.
Sandy and June in Medway Posted on 26/05/2022 , work completed 26/05/2022
The trader replied (on 06/06/2022)
Hi Sandy, thank you for leaving us a positive review! Thank you for your continued custom with us, we are delighted you are and have been happy with our service for the last 7 years. Please do not hesitate to contact us should you require our services. Thanks Anita
Excellent service
Customer Service
Quality
Value
Very punctual and quick in doing the service. Explained everything clearly.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 25/05/2022
The trader replied (on 06/06/2022)
Thank you for leaving us a review, we really appreciate it! We are glad to hear you were pleased with the service we provided. Thanks Anita