/
Endorsed by Which?
Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
337 reviews
Recommended
Recommended
by 99% of customers
Sort by
Gas Boiler Service
Customer Service
Quality
Value
Brightside gave an excellent service. Very pleased with the company.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
A brilliant service all round and very professional service from Dave, cannot recommend him and the company more highly Thank you again
Customer in Medway
, work completed
Recommended
Efficient and reliable
Customer Service
Quality
Value
Paul came to service our boiler today; nice friendly guy who did his work quickly and efficiently and left everything tidy. We have used this company for the past few years and always been pleased with their work and reliability. Highly recommend.
Customer in Kent
, work completed
Recommended
Punctual and good work.
Customer Service
Quality
Value
Brightside contacted me to tell me my boiler was due a service and took the booking. Paul telephoned prior to arrival and arrived fifteen minutes later as promised. Carried out the work in a clean and professional manner. Very happy with Paul and the service provided by Brightside. Payment is made after the work is complete which shows confidence in their service.
Customer in Kent
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Dave arrived on time and carried out our boiler service very fast and very professional. I was asking questions on how to be more efficient with our heating and he didn’t hesitate in offering some advice. First class service and I would highly recommend it.
Adam in Medway
, work completed
Recommended
Scheduled boiler service.
Customer Service
Quality
Value
As always excellent service. Engineer rang to say he was on his way as promised. He was very pleasant, worked very tidily and left everything as clean as it was before he arrived. Would highly recommend this company.
Customer in Medway
, work completed
Recommended
Superb job
Customer Service
Quality
Value
I have had Brightside service my old boiler for a few years now. They always turn up on time, do a great, thorough, job and I would recommend them without hesitation. Priced fairly and friendly staff.
Customer in Kent
, work completed
Recommended
Annual boiler inspection
Customer Service
Quality
Value
I contracted Brightside Heating Services Ltd about 3 years ago to install a new boiler. Because of the great quality of work, I was happy to accept their offer to do the annual inspection of the boiler, which they do the for the 3rd year in a row. Customer service always calls in advance to remind of the upcoming inspection and to agree on the date, time and price. Engineers are very friendly and polite. I'd want to mention Dave particularly, who is conducting the inspection for the 2nd year. Very happy with the services provided overall.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Have been assisted by Brightside on several occasions and have been very helpful and good workmanship every time. Most recent callout Dave was great and left everything in great working order as expected.
Customer in Medway
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
The office staff were professional and courteous. The engineer (Paul) came out quickly , was very polite and fixed the issue with the minimum of fuss and mess. He also explained what had happened and what he was doing which was both educational and set my mind at ease.
Customer in Medway
, work completed
Recommended
Fantastic - resolved tricky job that many others didn’t want to tackle
Customer Service
Quality
Value
Dave was fantastic. On first meeting him you could tell instantly that no job would be a problem for him. He replaced a cartridge on a Burlington concealed shower unit, which was a bit of a tricky job. The numerous plumbers we contacted prior, just didn’t want to know or let us down as these units aren’t the easiest to work with apparently. Dave came across an issue which he took the time to come and discuss with me rather than put everything back and make excuses as to why it couldn’t be done. He worked his way round it and now we have a fully functioning hot shower again!! Can’t thank Dave enough. Even the office staff Anita and Gary were super helpful. Thank you
Customer in Medway
, work completed
Recommended
Professional service
Customer Service
Quality
Value
I used Brightside Heating to fix an issue with my boiler which was causing an intermittent loss of hot water. All work was discussed and agreed in advance, with time taken to explain why certain parts/services were necessary. All staff were very professional. Alan, who completed a power flush was particularly noteworthy. He took time to explain the process, was careful not to make a mess, provided updates, and was conscious to carry out only what was necessary. He came prepared having read details of previous work.
Colin in Kent
, work completed
Recommended
Professional
Customer Service
Quality
Value
Annual boiler service, the man was on time, called on his way to me. He explain whatever need doing, clean and tidy. The price is very reasonable.
Customer in Medway
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Dave was extremely helpful and courteous. He resolved the problem quickly and I have no hesitation in recommending him. I'll be booking my annual boiler service with Brightside - excellent service.
Ben in Kent
, work completed
Recommended
Efficient service
Customer Service
Quality
Value
I had a problem with my hot water. Brightside Heating called me within 15 minutes after I had called my Saga Home Emergency Insurance. Adviser said that engineer is expected to attend to-day if possible. Engineer Stuart called at 17:00 and arrived at 17:30. Very polite, knew the problem, fixed problem within half an hour. Excellent service. Thoroughly recommend this Company.
Customer in Kent
, work completed
Recommended
Boiler Breakdown
Customer Service
Quality
Value
My Central heating boiler broke down and I made an emergency call out for repair via my home insurance. Bright side are my insurers nominated heating company and Dave the engineer carried out the repair swiftly and efficiently. I am very pleased with the service I received.
Customer in Medway
, work completed
Recommended
Great job
Customer Service
Quality
Value
Having had problems with my boiler since 16th December with 3 visits from British Gas and 3 new circuit boards my boiler was still not working properly. Called British Gas for the 4th time on Saturday 9th January to be told their engineers were on strike and they would send a contractor out to me.This is where Brightside come into the picture! Chris was so polite and helpful and found the problem in no time at all and it wasn’t a faulty circuit board. I would highly recommend Brightside Heating and am going to change my maintenance contract to this company in future
Customer in Medway
, work completed
Recommended
Speedy response, friendly, polite and knowledgeable engineer
Customer Service
Quality
Value
Had a leak in my heating system, called my insurance company for an emergency call-out which which Brightside Heating Services are a supplier. The engineer called to give me notice that her was on his way, when arrived he had his mask on and kept it on the entire time he was at my address. He explained what he was going to do before he done it and explained what he found and how he was going to repair the issue. Great service, would definitely use again.
Customer in Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Really good experience with this company. Highly recommended as always professional and do a really good job.
Customer in Medway
, work completed
Recommended
Repaired toilet in upstairs bathroom
Customer Service
Quality
Value
Dave came out to get my toilet working . He arrived on time, wearing a mask. He was able to sort out it out in a rapid time, and when he was finished asked me to check it was working ,which I did and I was very happy with his work. Dave was very professional in his work and I would recommend him to every one. I would also like to say that Anita from the office was also extremely helpful. The cost was extremely fair
Customer in Medway
, work completed
Recommended
Combi Boiler Repair
Customer Service
Quality
Value
I would just like to thank Gary, Luke, Jamie, Anita and all the team at Brightside Heating for the quick response, professional diagnosis and repair to our combination boiler (a new pump was required). Brightside heating have serviced and repaired our boiler over a number of years and always provide an excellent professional service, a great company I highly recommend. Thank you
Shaun Oakenfull in Medway
, work completed
Recommended
Oil Boiler Problems
Customer Service
Quality
Value
This job was done through my insurance company, and at first, sent out a different company who did some work but the boiler was still playing up I eventually got an appointment with Brightside. Dave turned up on time, got straight on with the job after I told him the problem. Found the system needed a new 2 port valve of which he had one with him. he fitted the new valve sorted his stuff and paperwork and was gone All in 40 minutes Job done. No-fuss and heating has been fine ever since I will recommend keeping their number close to the boiler
Customer in Kent
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Requested engineer for boiler service. Came within 2 days - phoned beforehand so knew exactly when he would arrive. Carried out service and was very helpful. Will use again.
Customer in Kent
, work completed
Recommended
boiler service
Customer Service
Quality
Value
Requested service September 7th 2020 and agreed date of 21st September. Dave arrived on time after first phoning to confirm time, was quick, polite and efficient. Charge as originally agreed. Have set up a reminder for next year. Very satisfied.
Customer in Medway
, work completed
Recommended
toilet flush
Customer Service
Quality
Value
Paul the engineer was very polite, quick and very efficient. He kept me informed when he was coming and completed the job well. The company were quick and phoned me to keep me informed of when the job would be completed.
Customer in Kent
, work completed
Recommended