Responsive and professional
I had a leak coming from my boiler contacted Brightside Heating Services and they were quick to send an engineer out. Karl was very professional pointing out the issue and offering me options for the solution. Whilst on site I asked if he could service the boiler too and he agreed to do it there and then for an additional charge.
Samuel, Kent
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
Efficient and knowledgeable
Representative arrived promptly and knew immediately how to fix the problem. Amazing service I wouldn't use anyone else. Highly recommend every time!
Rachel, Kent
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
My review
William, Kent
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Brilliant communication skills. Polite & professional.
Karl was extremely professional without appearing patronising. He explained what he was doing & why. He was friendly, calm & comfortable to be around. He explained in "layman's terms" what he had found & was clear in detailing what the issues were without being forceful & pushy!
Elizabeth, Kent
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Good service
Installed new Range oven. Very good service, cleaned up as went. Helpful when needed.
Vincent, Kent
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Helpful
Helpful & cheery chappie. All work completed to my satisfaction.
Gary, Kent
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
My review
Friendly and helpful. Explained exactly what was being done and what the issue was.
David, Kent
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Early bird
Jamie arrived near the start of the 1/2 hr time slot he had estimated when he phoned.. He was quick and efficient, polite and friendly. Thank you. He also explained fan pressure - very kind, but naturally I am not much better informed!
Patricia, Kent
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Good communication - speedy service
Carl is very professional, friendly and efficient.
Kelly, Kent
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Excellent service
On time, diagnosed problem, obtained parts and fixed the boiler.
Nicholas, Kent
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Very helpful
Very helpful, clean and did the job he had too do and very well mannered.
Ann Elizabeth, Kent
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
My review
Terry, Kent
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Good job
Very good job, very professional - would definitely recommend.
Andrew, Kent
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Informative...learned something new today
My insurance company let me down when logging my call, so Brighgtside only received very late yesterday. I called Brightside to confirm and they were very helpful and clearly understood my situation. Had a call this morning (03-10-2018) that "Breakdown Engineer" would be arriving within 15mins. All I can say is very prompt from the start. The engineer that arrived clearly had the experience, knowledge and much more and was clear in what he was doing to find the root of the problem to resolve. Problem was fixed and was reassured all was okay.
Otousan
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Friendly
Repaired my gas boiler, and leaking onto the electrics. They sorted this out very swiftly, and everything is now fine.
Rosemarie, Kent
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Work done, professionally and on day stated
Excellent service, professional and very helpful. Hot water cylinder replaced and all electrics now working again. Engineer stayed to bleed system and verify no airlocks once heating and hot water was up and running again. All the work explained which was most helpful. I would definitely recommend.
Renee, Kent
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Boiler's service
Good all round engineer and service of boiler.
Tracy, Kent
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Excellent quick and friendly
Great friendly service, very knowledgeable and helped us out when needed. Thanks.
David, Kent
Posted on 30/09/2018
, work completed 30/09/2018
Recommended
Good job
Very friendly and polite. Did a good job.
Derrick, Kent
Posted on 29/09/2018
, work completed 29/09/2018
Recommended
Prompt and professional
Very polite and friendly. Professional, would be welcome to attend again.
Beryl, Kent
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Very helpful
Polite, respectful, pleasant. Explained everything to me. Very helpful. Worked very hard.
William, Kent
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Exceptional service.
Friendly guy. Seems he knows his stuff. Very prompt and thorough.
Brent, Kent
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Professional.
Polite and professional, on time & everything fine.
David, Kent
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Excellent service.
All work was completed as agreed. Polite, friendly and informative of all actions taken. Jamie is an excellent repetitive of your company!
Adam, Kent
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
My review
Alina, Kent
Posted on 20/09/2018
, work completed 20/09/2018
Recommended