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Brightside Heating Services Ltd

4.9

337 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Responsive and professional
Customer Service
Quality
Value
I had a leak coming from my boiler contacted Brightside Heating Services and they were quick to send an engineer out. Karl was very professional pointing out the issue and offering me options for the solution. Whilst on site I asked if he could service the boiler too and he agreed to do it there and then for an additional charge.
Samuel, Kent Posted on 19/10/2018 , work completed 19/10/2018
Efficient and knowledgeable
Customer Service
Quality
Value
Representative arrived promptly and knew immediately how to fix the problem. Amazing service I wouldn't use anyone else. Highly recommend every time!
Rachel, Kent Posted on 18/10/2018 , work completed 18/10/2018
My review
Customer Service
Quality
Value
Very good & helpful.
William, Kent Posted on 16/10/2018 , work completed 16/10/2018
Brilliant communication skills. Polite & professional.
Customer Service
Quality
Value
Karl was extremely professional without appearing patronising. He explained what he was doing & why. He was friendly, calm & comfortable to be around. He explained in "layman's terms" what he had found & was clear in detailing what the issues were without being forceful & pushy!
Elizabeth, Kent Posted on 16/10/2018 , work completed 16/10/2018
Good service
Customer Service
Quality
Value
Installed new Range oven. Very good service, cleaned up as went. Helpful when needed.
Vincent, Kent Posted on 15/10/2018 , work completed 15/10/2018
Helpful
Customer Service
Quality
Value
Helpful & cheery chappie. All work completed to my satisfaction.
Gary, Kent Posted on 10/10/2018 , work completed 10/10/2018
My review
Customer Service
Quality
Value
Friendly and helpful. Explained exactly what was being done and what the issue was.
David, Kent Posted on 10/10/2018 , work completed 10/10/2018
Early bird
Customer Service
Quality
Value
Jamie arrived near the start of the 1/2 hr time slot he had estimated when he phoned.. He was quick and efficient, polite and friendly. Thank you. He also explained fan pressure - very kind, but naturally I am not much better informed!
Patricia, Kent Posted on 10/10/2018 , work completed 10/10/2018
Good communication - speedy service
Customer Service
Quality
Value
Carl is very professional, friendly and efficient.
Kelly, Kent Posted on 09/10/2018 , work completed 09/10/2018
Excellent service
Customer Service
Quality
Value
On time, diagnosed problem, obtained parts and fixed the boiler.
Nicholas, Kent Posted on 09/10/2018 , work completed 09/10/2018
Very helpful
Customer Service
Quality
Value
Very helpful, clean and did the job he had too do and very well mannered.
Ann Elizabeth, Kent Posted on 08/10/2018 , work completed 08/10/2018
My review
Customer Service
Quality
Value
Very polite.
Terry, Kent Posted on 08/10/2018 , work completed 08/10/2018
Good job
Customer Service
Quality
Value
Very good job, very professional - would definitely recommend.
Andrew, Kent Posted on 08/10/2018 , work completed 08/10/2018
Informative...learned something new today
Customer Service
Quality
Value
My insurance company let me down when logging my call, so Brighgtside only received very late yesterday. I called Brightside to confirm and they were very helpful and clearly understood my situation. Had a call this morning (03-10-2018) that "Breakdown Engineer" would be arriving within 15mins. All I can say is very prompt from the start. The engineer that arrived clearly had the experience, knowledge and much more and was clear in what he was doing to find the root of the problem to resolve. Problem was fixed and was reassured all was okay.
Otousan Posted on 03/10/2018 , work completed 03/10/2018
Friendly
Customer Service
Quality
Value
Repaired my gas boiler, and leaking onto the electrics. They sorted this out very swiftly, and everything is now fine.
Rosemarie, Kent Posted on 03/10/2018 , work completed 03/10/2018
Work done, professionally and on day stated
Customer Service
Quality
Value
Excellent service, professional and very helpful. Hot water cylinder replaced and all electrics now working again. Engineer stayed to bleed system and verify no airlocks once heating and hot water was up and running again. All the work explained which was most helpful. I would definitely recommend.
Renee, Kent Posted on 03/10/2018 , work completed 03/10/2018
Boiler's service
Customer Service
Quality
Value
Good all round engineer and service of boiler.
Tracy, Kent Posted on 01/10/2018 , work completed 01/10/2018
Excellent quick and friendly
Customer Service
Quality
Value
Great friendly service, very knowledgeable and helped us out when needed. Thanks.
David, Kent Posted on 30/09/2018 , work completed 30/09/2018
Good job
Customer Service
Quality
Value
Very friendly and polite. Did a good job.
Derrick, Kent Posted on 29/09/2018 , work completed 29/09/2018
Prompt and professional
Customer Service
Quality
Value
Very polite and friendly. Professional, would be welcome to attend again.
Beryl, Kent Posted on 28/09/2018 , work completed 28/09/2018
Very helpful
Customer Service
Quality
Value
Polite, respectful, pleasant. Explained everything to me. Very helpful. Worked very hard.
William, Kent Posted on 24/09/2018 , work completed 24/09/2018
Exceptional service.
Customer Service
Quality
Value
Friendly guy. Seems he knows his stuff. Very prompt and thorough.
Brent, Kent Posted on 21/09/2018 , work completed 21/09/2018
Professional.
Customer Service
Quality
Value
Polite and professional, on time & everything fine.
David, Kent Posted on 21/09/2018 , work completed 21/09/2018
Excellent service.
Customer Service
Quality
Value
All work was completed as agreed. Polite, friendly and informative of all actions taken. Jamie is an excellent repetitive of your company!
Adam, Kent Posted on 20/09/2018 , work completed 20/09/2018
My review
Customer Service
Quality
Value
Boiler service.
Alina, Kent Posted on 20/09/2018 , work completed 20/09/2018