Happy with replacement doors
Mostly replacement doors plus a couple of windows. Fitter was good and made a tidy job. Not entirely convinced about security of outward opening doors as hinges screws on the outside (under a cover), not too important for me but would not like this if was the only outside door. Some issues on installation (mostly surveyor sizes) but these got resolved promptly.
Customer in Greater London
Posted on 05/01/2024
, work completed 17/11/2023
Recommended
Efficient friendly staff
The job was managed efficiently from start to finish. I was kept informed at all stages. All the workers ensured the minimum disruption. I am very pleased with the work done and wouldn't hesitate to recommend Britelite.
Customer in Essex
Posted on 04/01/2024
, work completed 11/12/2023
Recommended
Design and construction of a new conservatory.
Britelite Windows responded well to my initial query and proposed an agreeable solution at an acceptable price. The subsequent survey was thorough and useful. The work was delayed by a planing application which was handled by Britelite. The construction was undertaken efficiently, tidily and well. I had anticipated snagging problems but none arose at the time or subsequently. The tradesmen were polite and kept us well informed and involved throughout. There were no overruns and the work was completed according to schedule and budget.
Customer in East Sussex
Posted on 04/01/2024
, work completed 05/10/2023
Recommended
Returning customer and fantastic once again
We have used Britelite before at our home for the installation of bifold doors. This time we had our windows replaced and as ever we couldn't fault anything in the process. The surveyor was really helpful and knowledgeable and gave some good guidance on a few options we needed to decide on. The installation was also exactly as we had expected. They turned up on time each day and took great pride in their work. We are really really happy that we chose Britelite again, everything is always done so professionally and you can just leave them to get on with it and next thing they present you with the finished article which for us has been exactly what we wanted. We are already considering using them again for a conservatory next year.
Customer in Kent
Posted on 21/12/2023
, work completed 14/12/2023
Recommended
Great Work
I Found the whole installation experience very professionally undertaken and to my complete satisfaction.
Customer in Greater London
Posted on 04/12/2023
, work completed 05/09/2023
Recommended
Great work and support
Team did a great job, changing timelines on request and when issues arose. Friendly staff - would definitely recommend!
Customer in Essex
Posted on 04/12/2023
, work completed 06/11/2023
Recommended
Efficient & professional
Very efficient, prompt & courteous service from everyone we had contact with.I am very pleased with the appearance of my refurbished balcony floor & would have no hesitation I recommending this company
Customer in Greater London
Posted on 20/11/2023
, work completed 20/06/2023
Recommended
Very Professional
We had a new conservatory. Britelite staff were professional and courteous from beginning to end. There was a problem with the planning but we were kept fully informed and the issue resolved. They kept in touch with us and were friendly and left the site clean and tidy. We would have no hesitation in recommending them.
Customer in East Sussex
Posted on 14/11/2023
, work completed 26/09/2023
Recommended
Very pleased.
Work was carried out on the agreed date, fitters were very professional and cleared up when work was finished.
Customer in Kent
Posted on 13/11/2023
, work completed 06/10/2023
Recommended
Very happy with our new front door and soffits / fascias
From our first contact with Britelite, until completion we received good service, regular updates and the work was completed to a high standard. I am delighted with the new improved kerb appeal for our house. It was completed to the specified budget and exactly on schedule.
Customer in Kent
Posted on 06/11/2023
, work completed 01/09/2023
Recommended
Large flat roof
James, John and Liam were friendly and professional. Site was kept tidy and James kept me updated. Job looks good.
Customer in Surrey
Posted on 03/11/2023
, work completed 09/10/2023
Recommended
Friendly, professional service
Arrived on time and finished to schedule. Friendly customer service and windows fitted to a good quality.
Customer in Greater London
Posted on 30/10/2023
, work completed 14/07/2023
Recommended
New windows and doors , At Court House
A great allround service. The estimate was completed on time, and the work schedule agreed. The work was finished to the agreed timing, and a very clean site was maintained. The scafolders also woked to the agreed schedule. All materials arrived at the start, so that no time was lost. An excellent job from start to finish.
Customer in Kent
Posted on 27/10/2023
, work completed 20/07/2023
Recommended
Britelite Work
I’m not sure which part of the work I am reviewing, as we’ve had a lot done by them, so I will leave a review for the windows & doors. Overall the work was really good, no problems with the installation of the back door & kitchen window. The man was really good. With regard to the other windows & front door, the work was good, appeared a tad rushed. We had to call them back a couple of times, and they sent someone out. The last man who came to look at the front door etc was very good, he knew his stuff. We will use Britelite again as the end result is very very good. Our home looks lovely.
Customer in Essex
Posted on 27/10/2023
, work completed 06/10/2023
Recommended
Impressive work
We had two new windows fitted. The cost of the work was competitive and was completed quickly. Throughout the process, from first contact with your representative through to the survey stage and the final fitting of the product, we were very impressed with Britelite's competence. In particular, the fitting of the windows was undertaken in an efficient and tidy manner, so we are very happy with the resulting improvements to our property. We would, therefore, highly recommend Britelite Windows.
Customer in East Sussex
Posted on 16/10/2023
, work completed 09/10/2023
Recommended
Very Happy
Completely happy with everything from start to finish, professional workmen, would definitely use again. Would recommend without hesitation.
Customer in Surrey
Posted on 14/10/2023
(Reviewer did not use service)
Recommended
window and door replacement
The whole process from site visit to discuss our requirements and price, to installation of several windows and door was very straightforward. The operative kept to the appointment and carried out the work quickly and to a high standard. We were pleased with the quality of the product and the price. We would recommend this firm.
Customer in Kent
Posted on 13/10/2023
, work completed 11/09/2023
Recommended
Manufacturing and installation were done to a high standard
I had my double glazed windows replaced to triple glazing, the order was done by Cliff, a sales professional in Britelite. The installation was done to a high standard, scratched windows (during manufacturing) were all replaced. Well done!
Customer in Greater London
Posted on 13/10/2023
, work completed 12/07/2023
Recommended
Good service and work standards
The Installation was effected in an efficient and professional manner by the two installers with the minimum fuss and disruption. The whole project from start to finish was undertaken and completed in an exemplary manner by all the parties involved, both administratively and hands on. Thank you.
Customer in Greater London
Posted on 13/10/2023
, work completed 17/08/2022
Recommended
Replacement Conservatory
The installation surveys and pre- installation work was a very smooth process. Supplier advised timelines and kept to appointments. The installation team were good and kept things as clean as possible. There was a slight delay in finishing but the central office advised us of this as soon as it became apparent (was only a matter of days except for electrician due to other commitments) Product installation has been well done and snagging fault was rectified within days of being advised. Very satisfied with the quality of the product.
Customer in Essex
Posted on 25/09/2023
, work completed 11/07/2023
Recommended
Great work
Very happy with overall process. The Installation team were very polite and left the place clean and tidy.
Customer in Kent
Posted on 22/09/2023
, work completed 27/07/2023
Recommended
Window installation
The installation process has been excellent. I am impressed by the quality and the speed of the actual installation.
Customer in Kent
Posted on 19/09/2023
, work completed 31/08/2023
Recommended
Quality work . No hassle
Stress free & everything explained in advance. All unforeseen problems dealt with promptly. The lads left the place clean, tidy & were polite. The replacement roof and roof window has been tested numerous times with some torrential rain and it's all working as it should . I was hesitant at first because I had cheaper quotes . But you pay cheap you pay twice . I'm glad I went with brightlite now.
Customer in Greater London
Posted on 18/09/2023
, work completed 08/06/2023
Recommended
Totally recommended company, excellent quality windows and the best window fitters.
We ordered a replacement window for the room above our rather large conservatory. Ordering, date of fitting and all relevant paper work was organised very professionally and competently by Brightlite windows. We did realise it was a challenge as access was difficult and the window had to be fitted from the outside. A very helpful and pleasant fitter turned up initially on his own and spent a couple of hours attempting to get the window up the stairs. Despite his well humoured efforts this turned out to be impossible. Once this was realised, a few days later, two highly competent and very experienced fitters arrived with our new window (in pieces as it was too heavy to lift when glazed). They were faced with the challenge of lifting this window up to the bedroom over the conservatory roof, no mean feat but achieved with notable patience, good humour and admirable professionalism. I highly recommend Brightlite; I have several of their excellent windows and each stage from ordering to fitting has been the very best possible; 5* service at every point.
Customer in Kent
Posted on 15/09/2023
, work completed 10/05/2023
Recommended
An excellent product and well organised
Absolutely delighted with the outcome. Every stage was well organised and the contract ran like clockwork. I'm a retired Chartered Surveyor and I have been impressed with Britelite from beginning to end. The ultraframe conservatory roof system is well thought out and everything fits. The components arrived in 58 wrapped and numbered packages. Well done Britelite.
Customer in Essex
Posted on 14/09/2023
, work completed 29/08/2023
Recommended