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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 10:00–16:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Windows is the South East's leading supplier of triple and double glazed windows, doors and conservatories. We put quality and service first and use only the finest materials in all our products. Our windows are safe and secure, keep you toasty in the winter and help reduce your energy bills, while our extensive range of conservatories, from Edwardian, Victorian to sunrooms are the best way of adding extra space to your home.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
278 reviews
Recommended
Recommended
by 94% of customers
Sort by
Extremely pleased.
Customer Service
Quality
Value
The installation could not of gone better. Ian's skills and experience shone through. Ian was respectful of our property even made sure our rescue cat was safe from the road. Ian was meticulous in cleaning and tidying up. Extremely pleased.
Mick, East Sussex
, work completed
Recommended
Good, then bad.
Customer Service
Quality
Value
We had 2 orders, the first was excellent, surveyed and installed very well. Tidy, helpful fitter, all good. The 2nd order was a disaster, delays, lack of communication, wrong size window and wrong openers installed. Extremely rude installer. Damage to kitchen floor. Delayed kitchen installation. Unclear how it can change so dramatically in 2 months!
Lynn, Kent
, work completed
Excellent job
Customer Service
Quality
Value
The service and professionalism from all the team members was excellent from start to finish. Thank you for a job well done.
Sally, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very neat and tidy.
Sheila, Kent
, work completed
Recommended
Good attention to detail
Customer Service
Quality
Value
The fitter, Nigel, was a pleasure to have installed our stable door. He was a very thorough worker with goo attention to detail. Nigel was tidy and efficient throughout. Britelite's customer service is second to none. Diane W. Lordswood. Kent.
Diane Wells
, work completed
Recommended
Great job
Customer Service
Quality
Value
Initially delayed by a day and then one fitter came and was only able to do two small windows and then had to leave!! Next day two fitters came and they worked solidly for 12 hours to get the job done on time. Can't praise them enough and recommend additional payment for their hard work and dedication. Overall a good experience from initial sale to surveyor to fitters. Manager went out of his way to replace cracked window.
Wood- Tonbridge
, work completed
Recommended
Professional
Customer Service
Quality
Value
The two fitters, Richard & Luke were excellent representatives of the company. They were very pleasant, hard working, thorough & professional, overall from sale to surveyor to fitters to electrician all excellent. Would recommend the product and Britelite to anyone.
David, Kent
, work completed
Recommended
Faultless
Customer Service
Quality
Value
From start to finish a first class service.
Anthony, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Still waiting for snagging!
Which? Trusted Traders Consumer
, work completed
Recommended
Great job
Customer Service
Quality
Value
Had conservatory built and replaced all house doors & windows. Great job done, prompt, polite and tidy.
Lewis, Surrey
, work completed
Recommended
Great job
Customer Service
Quality
Value
Good values for money job. Workers were really polite and efficient. Would definitely recommend them. Met my expectations well.
K, Kent
, work completed
Recommended
Happy with quality of conservatory.
Customer Service
Quality
Value
Very happy with the quality of the conservatory and the overall finish.
Which? Trusted Traders Consumer
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very pleased with quality of product and installation process particularly impressed by the direct digital glass printing reproduction of front door.
Alan, East Sussex
, work completed
Recommended
First rate service
Customer Service
Quality
Value
This is the fifth time we've used Britelite now and they have been excellent throughout. Sales rep, surveyor, base install team and the top install team plus the admin staff. All first class. Clean, tidy, very efficient, punctual and friendly. Very professional. Would have no reservation in recommending them and would not hesitate to use them again.
Bob Cook
, work completed
Recommended
Great service
Customer Service
Quality
Value
We were very happy with the whole process, from 1st visit to the installation. We would recommend your company to our friends.
Which? Trusted Traders Consumer
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Outstanding base installation team! Jason and Steve worked at a phenomenal rate and completed a quality job! Everyone since has commented on the great brickwork. Great installation team - worked hard and left an immaculate finish. They supplied useful comments and advice throughout the build and went the extra mile to ensure that the finished job was exactly what we wanted. Great job!! We found every member of the team we dealt with from the original sales person to the office customer support to the electrical team to be very polite, friendly and professional :)
l_senior
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very efficient guys and so helpful too, tidied up beautifully.
Philip, Kent
, work completed
Recommended
First class service
Customer Service
Quality
Value
Had Britelite windows fit a bi-fold patio door in place of a set of French doors on my Redrow house. They arrive on time fitted the doors without causing any damage, that surprised me as expected some when they remove the old set of French door. The two guy were very professional and completed the job in no time at all, a credit to their company. The bi-fold dooRS have been in for around a year now and working perfectly, as well as looking great. I would have no hesitation in recommending Britelite to anyone, in fact next year I’m getting the back to replace a couple more windows. CM.
Barton
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
I would not hesitate to use them again, quick, clean and tidy work and a good price.
Which? Trusted Traders Consumer
, work completed
Recommended
Job as promised delivered.
Customer Service
Quality
Value
Salesman visited as per appointed time. Explained the procedure and quote. Measurement done on time as planned. Fitters did their job excellently and cleaned everything behind them. Satisfied with the Britelite Windows.
Sameer, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very pleased indeed
Which? Trusted Traders Consumer
, work completed
Recommended
First class from beginning to end
Customer Service
Quality
Value
The salesman was efficient, and took the time to determine exactly what we wanted. More importantly he didn't offer any fake make your mind up now and I can reduce the price offers. The surveyor was equally precise. The fitters were quick and did the job to a high standard. Recommended and would use again.
Marlon, London
, work completed
Recommended
A thoroughly professional job
Customer Service
Quality
Value
When I called to ask about getting the job done, the lady on reception checked & got the same agent as the last time I had used this company. A quick & efficient survey. The installer was on time, polite, efficient & quick. Overall, a very good job.
Robin, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Sales consultant is very efficient and helpful. All fitters are efficient and always prompt. Excellent service.
Emily, Kent
, work completed
Recommended
Great job
Customer Service
Quality
Value
Very professional from start to finish even the little snags when finished were dealt with fast and professionally. Would highly recommend and use again.
Paul, Hampshire
, work completed
Recommended