Endorsed by Which?

Britelite Windows Ltd

4.7

278 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

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About

Britelite Windows is the South East's leading supplier of triple and double glazed windows, doors and conservatories. We put quality and service first and use only the finest materials in all our products. Our windows are safe and secure, keep you toasty in the winter and help reduce your energy bills, while our extensive range of conservatories, from Edwardian, Victorian to sunrooms are the best way of adding extra space to your home.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.7
278 reviews
Customer Service
4.7
Quality
4.7
Value
4.6
Sort by
Great company.
Customer Service
Quality
Value
The service I received from the estimate to the completion was excellent. Very straightforward and communication was given every step of the job. Would highly recommend. Very professional.
Customer in West Sussex Posted on 22/11/2025 , work completed 03/09/2025
The trader replied (on 26/11/2025)
Thank you for sharing your experience. We’re glad to hear everything was well communicated from start to finish and that the process felt straightforward and professional. We really appreciate your recommendation. Kind Regards, Britelite Home Improvements
New tiled conservatory roof
Customer Service
Quality
Value
The team have been very helpful and professional throughout and we really love our new conservatory tiled roof
Customer in Kent Posted on 22/10/2025 , work completed 13/05/2025
The trader replied (on 28/10/2025)
We’re delighted to hear you’re so happy with your new tiled conservatory roof. It’s great to know the team were helpful and professional throughout. Kind Regards, Britelite Home Improvements
Bespoke conservatory renewal with new windows and roof
Customer Service
Quality
Value
We were very pleased with the entire service and installation experience from Britelite. we were particularly impressed with the problem solving required for a bespoke conservatory to be designed and fitted onto existing brick walls. The products were fitted with precision and expertise and we love the final result.
Customer in Greater London Posted on 03/10/2025 , work completed 13/11/2024
The trader replied (on 16/10/2025)
Thank you for sharing your feedback. We’re delighted to hear you’re so pleased with your new bespoke conservatory and that the team’s precision and problem-solving made such a difference. It’s great to know you love the final result. Kind Regards, Britelite Home Improvements
Excellent experience
Customer Service
Quality
Value
Overall experience very positive. Entire process has been excellent from start to finish. Luke and Lewis, our windows and doors installation team, were very professional, courteous and friendly. Good job all round. Thank you.
Customer in Essex Posted on 19/09/2025 , work completed 11/05/2025
The trader replied (on 16/10/2025)
Thank you for your lovely feedback. We’re so pleased to hear your experience was excellent from start to finish and that Luke and Lewis delivered such a professional and friendly installation. Kind Regards, Britelite Home Improvements
Window & back door installation
Customer Service
Quality
Value
I was happy with price pleased with the efficient installation. I had some teething problems tight back door and one window opening. They responded very quickly to fix the issues so excellant after care service.
Customer in Greater London Posted on 09/09/2025 , work completed 28/05/2025
The trader replied (on 16/10/2025)
Thank you for your feedback. We’re pleased to hear you were happy with the price and installation, and that our team were able to resolve your aftercare issues quickly. Kind Regards, Britelite Home Improvements
Conservatory rebuild
"My wife and i have been very pleased with the attention to detail provided by all in the company. The sub teams were all very efficient. Very impressed. "
Customer in Greater London Posted on 21/08/2025 (Reviewer did not use service)
Excellent Company
Customer Service
Quality
Value
We received a number of quotes from other well known companies and chose Britelite for a balance of cost / quality. From first contact to final installation, excellent service. No problems, contact with Britelite superior to other companies. Quick response to all queries. Excellent product and brilliant product choice. Very highly recommended. Total satisfaction
Customer in Kent Posted on 14/08/2025 , work completed 17/03/2025
The trader replied (on 16/10/2025)
We’re so grateful for your feedback. It’s wonderful to hear you were pleased with both the quality and value, and that our service stood out from other companies. We’re delighted everything went smoothly from start to finish. Kind Regards, Britelite Home Improvements
Great job
Customer Service
Quality
Value
The installer was on time, friendly and professional. He did a great job. The new patio doors are great, a big improvement on the old one. From initial contact to job completion, it was a great experience
Customer in Hertfordshire Posted on 03/07/2025 , work completed 26/05/2025
The trader replied (on 16/10/2025)
We really appreciate your feedback. It’s great to hear you’re so pleased with your new patio doors and that everything went smoothly from start to finish. Kind Regards, Britelite Home Improvements
Perfect
Customer Service
Quality
Value
Over the past few years we have replaced all our windows and French doors, and apart from an unfortunate early mistake, Britelite have done them all. They are always as hassle-free and professional as possible, their work and product of the highest quality, and all with courtesy and clarity.
Customer in Kent Posted on 02/07/2025 , work completed 23/06/2025
The trader replied (on 16/10/2025)
We’re so pleased to hear your experience with Britelite has been consistently positive. It’s great to know you’ve trusted us with multiple installations and that you’ve been happy with the quality, professionalism and service each time. Kind Regards, Britelite Home Improvements
Conservatory
Customer Service
Quality
Value
Very happy with the base installation team, they were Punctual, worked hard and produced an excellent quality of work.
Customer in Greater London Posted on 12/06/2025 , work completed 12/06/2025
The trader replied (on 16/10/2025)
We’re delighted to hear you’re so happy with your conservatory base installation. It’s great to know the team’s hard work and attention to detail left such a positive impression. Kind Regards, Britelite Home Improvements
Outstanding company
Customer Service
Quality
Value
Our experience was brilliant from start to finish. Everyone we dealt with was very friendly and helpful. The installer was excellent - very efficient and knowledgeable. He got on with the job quickly, and left everything clean and tidy.
Customer in East Sussex Posted on 12/06/2025 , work completed 01/05/2025
The trader replied (on 16/10/2025)
We’re so pleased to hear your experience was brilliant from start to finish. It’s great to know our team were friendly, helpful and efficient, and that everything was left clean and tidy. Kind Regards, Britelite Home Improvements
Professional and quality
Customer Service
Quality
Value
Had 6 windows, patio doors and front door installed. Fast, efficient, tidy and a quality service from start to finish.
Customer in Thurrock Posted on 09/06/2025 , work completed 06/05/2025
The trader replied (on 16/10/2025)
We really appreciate your feedback. It’s great to hear you were pleased with the speed, efficiency and quality of your new windows and doors. Kind Regards, Britelite Home Improvements
Window Replacement
Customer Service
Quality
Value
We have discussed changing our windows for several years which is what prompted the call to Brightlite. Our initial contact was made in December and we were contacted by one of the team. After arranging the visit we viewed the products and was impressed by the professionalism and the quality of the products so we went ahead with the contract. We had additional visit to ensure the measures were all correct and double confirm what we ordered. We then had call to confirm scaffolding and window instalment dates. No hiccups. Windows installed in two days. We also had them come back to install missing pull on one window and replace a trim outside. Overall excellent service from beginning to end and windows look amazing.
Customer in Greater London Posted on 04/06/2025 , work completed 02/12/2024
The trader replied (on 16/10/2025)
We’re so pleased to hear you’re delighted with your new windows and the service from start to finish. It’s great to know everything went smoothly and that our team kept you well informed throughout. Kind Regards, Britelite Home Improvements
A great service start to finish
Customer Service
Quality
Value
We had a bespoke tiled replacement roof for an existing all glass conservatory and the quote was done professionally and the design predicted a big improvement in thermal performance. The work Was completed in record time to a high standard and any issues were fixed promptly. Some time later we can see that the thermal performance calculations were spot on and now we have a stylish conservative with a new lease of life that performs much better than the old one it is warmer in the mornings and cooler in the heat of the day. Exactly as predicted. I would recommend Britelite anytime.
Customer in Posted on 30/05/2025 , work completed 30/04/2025
The trader replied (on 16/10/2025)
We’re delighted to hear how pleased you are with your new tiled conservatory roof. It’s great to know the design and installation delivered exactly the results you were hoping for, improving both comfort and appearance. Thank you for recommending Britelite. Kind Regards, Britelite Home Improvements
Garden room
Customer Service
Quality
Value
Britelite built our new Garden Room, as we call it, during the winter of 24/25. We were given a programme for the work and they kept perfectly to that programme - almost unheard of in the building industry. At quotation stage, we made a number of changes, but these were managed with no fuss, with a revised detailed costing and drawings being provided. The overall cost was competitive and nothing extra was added at any stage. The quality of the materials and workmanship was very good and the guys on site at the different stages of construction were all friendly and cooperative. The site was tidied up all the time as the work progressed. There were a couple of very minor issues after the job was finished and these were dealt with by the company, with no quibbles. All in all, we cannot fault Britelite and would recommend them with no hesitation.
Customer in Kent Posted on 19/05/2025 , work completed 30/01/2025
The trader replied (on 16/10/2025)
We’re so pleased to hear how happy you are with your new garden room. It’s great to know the project ran smoothly to schedule, with everything handled professionally from start to finish. We’re delighted you’re pleased with the quality, workmanship and service — thank you for recommending Britelite. Kind Regards, Britelite Home Improvements
Great job, very efficient
Customer Service
Quality
Value
Our installer was very efficient; he arrived on time & made a good job of fitting three replacement doors He was very friendly and worked tirelessly, we were very pleased with the work.
Customer in Kent Posted on 18/05/2025 , work completed 05/01/2025
The trader replied (on 21/10/2025)
We’re delighted to hear you were so pleased with the installation of your new doors. It’s great to know the work was carried out efficiently and to a high standard. Kind Regards, Britelite Home Improvements
Window and door installation
Customer Service
Quality
Value
Very professional and expertly installed, I was impressed by how quickly and tidily the job was done, and the quality of the doors and windows is great. Overall, I am very happy with the service. Thank you!
Customer in Kent Posted on 14/05/2025 , work completed 06/01/2025
The trader replied (on 21/10/2025)
We’re so pleased to hear you’re happy with your new windows and doors. It’s great to know the installation was carried out so professionally and tidily, and that you’re delighted with the quality. Kind Regards, Britelite Home Improvements
HUP Installation
Customer Service
Quality
Value
Installation teams were professional, polite and happy to explain any question we had asked. They always left the site clean and tidy. Ten out of Ten.
Customer in Greater London Posted on 12/05/2025 , work completed 28/10/2024
The trader replied (on 21/10/2025)
We’re delighted to hear you’re so pleased with your HUP installation. It’s great to know the team were professional, polite and left everything clean and tidy — thank you for the ten out of ten! Kind Regards, Britelite Home Improvements
Britelite recommendation
Customer Service
Quality
Value
Having moved house , I still went back to Britelite Windows . Cost is important , that's why I got two quotes The quotes from two companies ( one being britelite) were almost identical and both stating they are the best in products and materials. I went with my gut feeling and trust of having Britelite before and have no regrets . The date set was the date they arrived . Respectful of our property they used new dust sheets inside and swept and cleared up regularly outside . The windows and door are stunning and good quality. Inside re-plastering around window edge wasn't brilliant , as wasn't smooth to repaint . A call to customer services lead again to another trades man coming to make good . This was of no trouble to them , prompting booking an appointment making sure we were happy with everything . The back of our property is the next project and we will go straight to Britelite
Customer in Kent Posted on 09/05/2025 , work completed 03/01/2025
The trader replied (on 21/10/2025)
We’re so pleased to hear you chose Britelite again for your new home and that you’re delighted with the quality of your new windows and door. It’s great to know the team were respectful and that any finishing touches were handled promptly. We look forward to helping with your next project. Kind Regards, Britelite Home Improvements
New roof light install
Customer Service
Quality
Value
Very happy with Britelite from quotation to completion- the fitters, Adam & Paul were very professional while carrying out the works. Would use Britelite again for any future works!
Customer in Greater London Posted on 08/05/2025 , work completed 22/01/2025
The trader replied (on 21/10/2025)
We’re delighted to hear you’re so happy with your new roof light installation. It’s great to know Adam and Paul carried out the work so professionally, and we’d be thrilled to help with any future projects. Kind Regards, Britelite Home Improvements
Professional and Efficient Service and Great Quality Products
Customer Service
Quality
Value
We used Britelite's Roofline Department to install replacement guttering and downpipes all round. We chose Britelite as we had used them before and were very pleased with their work on that occasion. A negotiated price was agreed after it was determined that scaffolding would be required and the work was conducted on time by friendly and efficient installers. We were very pleased with every aspect of the professional service from start to finish and we were also reassured by the quality of products, installation and the standard of aftercare should it be required.
Customer in Kent Posted on 02/03/2025 , work completed 04/11/2024
The trader replied (on 21/10/2025)
We’re so pleased to hear you chose Britelite again and that you’re delighted with the service from our Roofline team. It’s great to know everything was completed on time, professionally and to such a high standard. Kind Regards, Britelite Home Improvements
Great service
Customer Service
Quality
Value
I found Britelite to be a great company to deal with. The salesman was honest,friendly but businesslike. He asked exactly what I wanted, then gave me a price. No messing about. The fitter came on time, worked hard all day taking old door out on his own. He was pleasant , but didn’t keep stopping to chat. He cleaned up after himself and left everything well finished off. I was very pleased with the whole process. I would be happy to recommend this company to friends or relatives.
Customer in Kent Posted on 02/03/2025 , work completed 13/09/2024
The trader replied (on 21/10/2025)
We’re delighted to hear you were so pleased with the whole process, from sales through to installation. It’s great to know everything was handled professionally and efficiently, and we really appreciate your kind recommendation. Kind Regards, Britelite Home Improvements
Great
Customer Service
Quality
Value
Josh and Ernest are very good installation fitters, got on with the job in a professional manner. Well done.
Customer in Kent Posted on 27/02/2025 , work completed 07/02/2025
The trader replied (on 21/10/2025)
Thank you for your feedback. It’s great to hear Josh and Ernest carried out your installation so professionally — they’ll be pleased to know their work was appreciated. Kind Regards, Britelite Home Improvements
Fantastic company to use for Windows and Doors
Customer Service
Quality
Value
I have used Britelite for a number of years now. I’ve had four doors and 3 windows installed by them so far, I cannot recommend them enough. They are so good and quick from first initial contact
Customer in Greater London Posted on 18/02/2025 , work completed 20/05/2024
The trader replied (on 21/10/2025)
We’re so grateful for your lovely feedback. It’s great to hear you’ve chosen Britelite for several installations over the years and that you continue to be so happy with our service. Thank you for recommending us. Kind Regards, Britelite Home Improvements
Great work.
Customer Service
Quality
Value
The installation was carried out to a very high standard with minimum disturbance and mess. Excellent service.
Customer in Greater London Posted on 09/01/2025 , work completed 09/08/2024
The trader replied (on 21/10/2025)
Thank you for your feedback. It’s great to hear you were pleased with the high standard of installation and the excellent service. Kind Regards, Britelite Home Improvements