Broits Heating & Plumbing Ltd

They were very quick in responding but I found them horrendously expensive at ÔøΩ114/hour - more than I charge as a highly qualified consulting engineer. I used them in an emergency and because my usual plumber (who charges less than half the Broits rate) was on holiday. I don't think I will use Broits again - although the job was done satisfactorily.

Broits know there stuff and we have used them on several occasions, Their repairs have been reliable and they provide personal service, I wish that everyone was as good as that!

Used this firm for many years. Always prompt and pleasant people to deal with. Highly recommend.

Our boiler pump went in early December '07 (another plumber recommended on Which? Local found the problem & recommended we get a CORGI registered plumber to fix the pump given its position). Broits was the most local to us, so based upon the other review (even though a bit out of date) we figured we'd give them a try. We told them that our boiler & pump were in an awkward, rather inaccessible position under our kitchen counter. They gave us an estimate over the phone (which was fair, not cheap, but not exorbitant). He came & did the replacement of our pump - & it wasn't easy, given the position under the kitchen counter. The actual amount billed was about £80 higher than the estimate, but still reasonable for CORGI registered plumbers. The work was done well & efficiently - he arrived promptly too. We paid for the work before he left, but were told an invoice would be posted to us. But we were a bit disappointed in the invoice that they sent us - it had NO itemisation, just the total amount. It should have had the itemisation for the pump cost, the labour, etc. & it didn't. So, for us, that is a negative point & if you choose to use them you may want to specifically request this itemisation for your information/protection.

Competent, helpful and reliable.