Endorsed by Which?

Broits Heating & Plumbing Ltd

4.7

17 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to our website.

We are a medium sized, family run heating and plumbing company. We cover all aspects of domestic plumbing and heating services from breakdowns to repairs to replacements. We employ all of our engineers directly. We also work in commercial premises with domestic appliances carrying out routine maintenance as required.

We have been trading from the same address in Hendon - Sunny Gardens Parade since 1960 and we are very well known in the area for our excellent standard of work, friendly efficient service, reasonable transparent prices and good advice. We strive to maintain our excellent relationship with our customers.

We offer an excellent unsurpassed personal service from your initial contact with our office to completion of works. We are prompt and efficient and honest.

Our office hours are Monday to Friday 08:30 to 5:30pm although your call may be dealt with outside office hours.

We are Gas safe registered no. 20979 and members of the APHC licensed plumber's scheme.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas fire repair and servicing
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.7
17 reviews
Customer Service
4.9
Quality
4.9
Value
4.2
Sort by
New toilet installed professionally within an hour
Customer Service
Quality
Value
Granted I had the old toilet removed but I was still very impressed by the work done professionally within an hour. The hourly rate was not cheap but the plumber tried to finish the job without delay. It worked out for the better.
Customer in Greater London Posted on 09/08/2022 , work completed 08/08/2022
Excellent service
Customer Service
Quality
Value
Excellent service, all round. Very pleased.
Laszlo, London Posted on 24/01/2019 , work completed 24/01/2019
Friendly service
Customer Service
Quality
Value
Super friendly service. Honest advice no work carried out that didn't need to be. The work that was done was high quality. Broits were prompt, skilled and clean in their work. Highly recommended!
Simon, London Posted on 05/12/2018 , work completed 05/12/2018
Godsend in plumbing-poor London.
Customer Service
Quality
Value
I live in an old house and was spending a fortune calling up rip-off plumbers from the phone book to fix small jobs. Broits were recommended by a neighbor and while, initially, I thought they were not the cheapest, actually, with an old house - reliable and honest turned out to be the cheapest of all. They have serviced my boiler, fixed bits and bobs and come to the rescue in a hideous emergency kitchen flooding, fixing an ancient burst pipe, refitting an ancient, badly fitting shower that was hidden behind a tiled wall. I could easily have lost a ceiling and had to completely refit my bathroom but Broirts, being experienced and intelligent, managed to fit a new shower behind a tiled wall - somehow! - and ended up saving me a fortune. Worth their weight in gold.
Irish granny in London Posted on 30/10/2018 , work completed 30/10/2018
Outstanding service
Customer Service
Quality
Value
We needed help with sorting a problem with the toilet cistern that two previous plumbers failed to fix. Graham arrived on time, was professional , friendly and managed to fix the problem quickly. I was so impressed with the quality of the work and would highly recommend him .
lalizar Posted on 03/05/2017 , work completed 03/05/2017
Excellent plumbers and heating engineers
Customer Service
Quality
Value
We have used Broits for over ten years and always found them to be efficient, reliable and reasonably priced. They have fixed boilers, showers, and other appliances and have always done an excellent job. It is refreshing to have such excellent service!
N Briffa, London Posted on 22/03/2017 , work completed 22/03/2017
Broits heating and plumbing
Customer Service
Quality
Value
I was impressed by this firm, they came at the time specified, did a good clean job and the price was reasonable. I would recommend Graham to anyone.
Which? Trusted Traders Consumer Posted on 12/01/2017 , work completed 12/01/2017
Top professional
Customer Service
Quality
Value
Heating engineer clearly knew what he was dong and was able to fix what had been a longstanding problem. Great to know there are still excellent professional like Graham out there. Thanks.
Eamon, London Posted on 06/12/2016 , work completed 06/12/2016
Which? Local Review
Customer Service
Quality
Value
My regular plumber has gone AWOL, Broits responded promptly with a reasonable estimate, for a convenient time. Turned up promptly and did the job neatly and efficiently. Pleased to have found them.
David Allen Posted on 04/03/2016 , work completed 04/03/2016
Prompt & professional
Customer Service
Quality
Value
We are happy with the service provided.
Stephen, Middlesex Posted on 20/07/2015 , work completed 20/07/2015
Rapid response, thorough job.
Customer Service
Quality
Value
Arrived within two hours of my call. Finished the job within the first hour, solved a few problems along the way. Will use again in the future!
Alan, London Posted on 18/06/2015 , work completed 18/06/2015
Reliable and efficient.
Customer Service
Quality
Value
I have been using Broits Ltd for over 15 years, in all that time, they have never let me down. I am a landlord, so have several boilers to maintain. I know I just have to call them and they will do the rest.
Anna, London Posted on 22/05/2015 , work completed 22/05/2015
Which? Local Review
Customer Service
Quality
Value
They were very quick in responding but I found them horrendously expensive at ÔøΩ114/hour - more than I charge as a highly qualified consulting engineer. I used them in an emergency and because my usual plumber (who charges less than half the Broits rate) was on holiday. I don't think I will use Broits again - although the job was done satisfactorily.
RolfCC Posted on 05/11/2014 , work completed 05/11/2014
The trader replied (on 17/10/2017)
The price of minimum charge of £95.00 + VAT (£114.00) for up to one hours labour was given prior to work commencing. We attended very promptly and sorted out the problem within the given times and price. The price is consistent with similar companies charging rates.
Which? Local Review
Customer Service
Quality
Value
Broits know there stuff and we have used them on several occasions, Their repairs have been reliable and they provide personal service, I wish that everyone was as good as that!
pipin Posted on 17/09/2013 , work completed 17/09/2013
Which? Local Review
Customer Service
Quality
Value
Used this firm for many years. Always prompt and pleasant people to deal with. Highly recommend.
BLANK Posted on 23/09/2010 , work completed 23/09/2010
Which? Local Review
Customer Service
Quality
Value
Our boiler pump went in early December '07 (another plumber recommended on Which? Local found the problem & recommended we get a CORGI registered plumber to fix the pump given its position). Broits was the most local to us, so based upon the other review (even though a bit out of date) we figured we'd give them a try. We told them that our boiler & pump were in an awkward, rather inaccessible position under our kitchen counter. They gave us an estimate over the phone (which was fair, not cheap, but not exorbitant). He came & did the replacement of our pump - & it wasn't easy, given the position under the kitchen counter. The actual amount billed was about £80 higher than the estimate, but still reasonable for CORGI registered plumbers. The work was done well & efficiently - he arrived promptly too. We paid for the work before he left, but were told an invoice would be posted to us. But we were a bit disappointed in the invoice that they sent us - it had NO itemisation, just the total amount. It should have had the itemisation for the pump cost, the labour, etc. & it didn't. So, for us, that is a negative point & if you choose to use them you may want to specifically request this itemisation for your information/protection.
John & Diana, Finchley (London) Posted on 21/02/2008 , work completed 21/02/2008
Which? Local Review
Customer Service
Quality
Value
Competent, helpful and reliable.
Frederick, Hatch End Posted on 01/01/2006 , work completed 01/01/2006