Browns Heating Services Ltd

I contacted Jamie following two visits from large plumbing companies that both charged me for callouts and time before saying that our stopcock was not replaceable as it was in an awkward place without much pipe to work with. Jamie answered my email very quickly and made me feel confident that he would be able to replace it. He's been today, and completed the job in half the expected time, leaving everything clean and tidy. He's polite, presentable and a generally nice guy! Would not hesitate to use Brown's for any future requirements.

Prior to getting our kitchen updated, we needed to upgrade our old combi boiler. I contacted Jamie by email and he got back to us on the same day. He provided advice on what would need doing, particularly the re-run of the gas supply so that the new pipe was upgraded to the required 22mm. I sent the boiler models we were looking at and he was able to accommodate this in his quote. Once the quote was agreed, he was able to do the work the week after. The work took 2 days and Jamie was very efficient. The new boiler looks great and works well. We discussed how best to do the gas re-run and it looks just as we'd hope it would. He also upgraded some leaky towel rail valves and toilet in the bathroom. The toilet was worse than expected but Jamie went to Screwfix whilst here to get some additional parts. Once all work was complete, he cleared up and tidied after himself. We'll definitely use Jamie for future plumbing works.

Jamie did an excellent job replacing our very old water tank and boiler system. He came out to quote promptly, provided a detailed estimate of charges, booked us in, arrived on time, worked exceptionally hard during the day and left having tidied after himself as well. Delighted to have found him and impressed with the work he did. Highly recommend.

Having looked around for a suitable engineer to carry out work for a replacement boiler and smaller works I decided to contact Browns Heating after reading lots of good reviews. First impressions were positive so booked in a date for the work. From initial contact through to the completed work I am delighted that I made this choice. The work was top notch, very neat and tidy and was completed in a day even though Jamie from Browns Heating needed to stay later than normal working hours to finish the work. (Without grumbling) Based on my experience I would without hesitation put the company forward for recommendation for heating and plumbing works. I had lots of questions about future work in my house and Jamie was full of good ideas and showed that Browns Heating are very knowledgeable in their field. I will definitely use again.

We contacted Jamie for a quote for a new boiler after our flue had developed a leak (our current boiler was already 15+ years old). We already had 2 quotes, one from British Gas, which was of course was quite expensive and another from a trade person we found on Local Hero's which was significantly cheaper than British Gas. Initially Jamie quoted a similar price to British Gas but after some negotiation we agreed a better price. Although Jamie was slightly more expensive than the trade person we found on Local Hero's we decided to go with Jamie for the following reasons: *He was an accredited worcester bosch fitter *He had great reviews already *When we spoke to him he was really knowledgeable, was able to answer all our questions and gave great advice *We also needed the boiler fitted ASAP as we had no hot water or heating and he was able to do this within a few days. We were so pleased that we went with Jamie. He did an amazing job and couldn't be more pleased. He was friendly and professional. He took the time to explain everything and was on the go from start to finish. What surprised us most was the care and attention he took in our property, unfortunately our flue was boxed in and he needed to break into the box to take out the old flue and replace the new flue, he took extra time and consideration to limited the damage and then repaired it (something we are quite certain British Gas would not have done). Also the work came in slightly under the original quote.

I cannot recommend Browns Heating Services highly enough. Jamie has a positive, ‘can-do’ attitude to his trade. His initial visit and quote were thorough, and he explained clearly what he was going to do, giving me choices, recommendations and a competitive price. His communications were excellent. I cannot fault the job he did. He and his colleague showed respect to my home, were completely trustworthy and worked consistently throughout the time that they were here. Nothing was a problem that couldn’t be solved and he explained everything that I needed to know as he went along. At the end of the job, everything was left clean, tidy and all rubbish was removed. Having put up with an ineffective heating system for many years, I had a boiler and all radiators replaced. I am confident that I chose the right company to do it. Many, many thanks.

Mr Jamie Brown and colleagues completed a professional job with efficiency. Mr Brown is knowledgable and personable. I would highly recommend his skill set.

Jamie and Pat replaced my old Alpha combi boiler. Replaced most of the gas supply pipe from where it enters the flat because the diameter of the existing pipe was too small. The old boiler had not been condensing, so they replaced the flue and added plume management kit which takes fumes away from my bedroom window. They installed a pump within boiler cupboard to pump condensate water around the kitchen at skirting board/plinth level, into the kitchen sink waste pipe. Jamie explained this would make an occasional humming noise but so far I haven't heard it at all. Installed a wireless thermostat in my living room. Magna cleanse of all the rads. Budget: It was done exactly to budget as in the quote. I had obtained a second quote for installation of a Vaillant combi, which was £1,000+ more. 2nd quote did not need me to clear half of living room and bedroom out. Well worth clearing out for £1,000 difference! First impressions: Jamie was unfazed by all my questions, clearly knew his stuff and calmly explained what was needed. Later I emailed questions and he responded promptly and straightforwardly. He and Pat were polite, tidy and efficient, and disposed of the old boiler straight away. The immediate difference is warmth in every room, and quietness. Am very pleased with the result, they did a brilliant job. Schedule: The day before, Jamie contacted me to delay the work by a day. This was OK for me on this occasion.

I have no problem recommending Brown's Heating Services based on the work just carried out. I got a quote from Jamie on the Sunday evening and by Thursday the work was done! This was a boiler replacement and Jamie provided quotes based on my requirements rather than pushing any particular make as I had with British Gas. The quote was also several hundred pounds less than BG. Jamie was excellent at keeping me informed about when he could make it and luckily (for me) he had a client drop out so I was able to take the spot that same week. He and his colleague arrived when they said they would and took care to make sure they kept a good distance and wore protective shoes to make sure nothing was brought into the house. The whole job was well executed and professional (including pointing out the dodgy wiring left behind by the previous plumber). Jamie literally left the kitchen cleaner than when he arrived. Top work!

Just wanted to share my thoughts. Jamie is extremely professional and courteous. I used him to service my Worcester Bosch boiler and also recently, to move a radiator from its existing place. Once again, there was no problem and this job was carried out with the minimum of fuss. Thanks Jamie, I will be recommending you without hesitation.