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Browns Heating Services Ltd

5.0

73 Reviews

Opening Hours
Today - 08:00–21:00
  • Monday 08:00–21:00
  • Tuesday 08:00–21:00
  • Wednesday 08:00–21:00
  • Thursday 08:00–21:00
  • Friday 08:00–21:00
  • Saturday 08:00–21:00
  • Sunday 08:00–21:00

Organisations and Awards

Jun 2020

About

Browns heating services ltd is an established and professional heating and plumbing company based in the London, Essex and Hertfordshire area. With over 16 years experience in the industry, you can guarantee you will receive exceptional quality work from us and a personable service. We’re Worcester Bosch accredited installers so can offer 12 year guarantees and were also ideal max accredited, so can offer up to 12 years on some ideal boilers. We work with other manufacturers also. We also offer finance options and take credit card payments.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas emergencies
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers

Customer reviews

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5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
I needed a new shower unit and had the unit fitted today. I found Mr Brown and his colleague to be very knowledgeable and professional. A first class job indeed.
Customer in Greater London Posted on 27/07/2020 , work completed 27/07/2020
Top quality work
Customer Service
Quality
Value
We hired Browns to install a new Worcester Bosch combi boiler to replace two ancient boilers in the house we just moved into. It was quite a complex job given the age and positioning of our old system. Jamie was very professional when he arrived to give a quote and was very clear in explaining what the job would entail, any challenges that might come up that would add to the cost or disruption, and laid out our options clearly. He wasn't pushy to get us to buy the most expensive system. It was quite expensive but not out of line with other quotes we received, including British Gas. We thought in advance we wanted a Worcester Bosch, and knew that he was accredited with them, so that did help, as he could give us a guaranteed product. After telling him we wanted to go ahead with the quote he was very quick in getting onto the job. He worked fast and left the place spotlessly clean afterwards. So far everything has been great with the new boiler too. Would definitely recommend Browns to anyone looking for a new boiler installation.
Customer in Greater London Posted on 01/05/2020 , work completed 24/04/2020
Finally found a great boiler engineer who ticks all the boxes
Customer Service
Quality
Value
After dealing with various boiler engineers over the years who invariably end up being difficult to communicate with, impatient, incompetent, unreliable, unqualified, etc., it's great to finally find one, after much searching online, who is qualified (Gas Safety, G3 certified, etc.), good communicator, friendly, helpful, and reliable! Jamie is a credit to the industry, and has all the right qualifications for dealing with my unvented cylinder system. He was able to diagnose it quickly and get the hot water running again by replacing the two thermostats. I also have a new Worcester Bosch combi-boiler in another property that he is also qualified to deal with (Worcester Bosch Accredited Installer in fact), so I will definitely be calling upon him again to service that boiler.
Customer in Hampshire Posted on 27/03/2020 , work completed 27/03/2020
Excellent service. Very pleased
Customer Service
Quality
Value
Had a new boiler installed. Very pleased with the work carried out. Jamie did an excellent job. He even did few extra bits outside the quote that required mending as part of installation e.g. fixing an unnecessary hole and wires. Very competitive pricing. Courteous and punctual service. He came all prepared and left the place tidy.
Customer in Greater London Posted on 15/03/2020 , work completed 13/03/2020
Great advice and installation
Customer Service
Quality
Value
I had a great experience with Browns. Jamie gave me great advice on replacing my boiler and also helped with the process of applying for credit. He and his colleague were very professional and tidy, and I'm very happy with the new installation.
Customer in Greater London Posted on 04/03/2020 , work completed 21/02/2020
Excellent and personable and good pricing
Customer Service
Quality
Value
Jaime was super efficient. As soon as I rang him to check out my boiler when it failed he made time the same day to assess the problem and soon after a few days he was available to install a new one. It was a days work hence minimal disruption and also good pricing. I look forward to his future servicing of the boiler which he has on his diary.
Customer in Greater London Posted on 01/03/2020 , work completed 25/02/2020
Excellent plumber
Customer Service
Quality
Value
My boiler broke and I contacted Jamie Brown to see if he could do an emergency replacement. Jamie was absolutely perfect, on time, quick, super clean (the house was cleaner after he left than how it was when he arrived) and gave me and my wife lots of good advice. He even fixed the wall which was supporting the old boiler for free. Could not recommend him more.
Customer in Greater London Posted on 29/02/2020 , work completed 18/02/2020
Excellent service
Customer Service
Quality
Value
Jamie came around to quote me a price for a new boiler. He listened to what I wanted and gave me a very reasonable price. He arrived at the agreed day and time to start installing it and did a great job with no fuss or any extra hidden costs. I would recommend Browns Heating Services.
Customer in Greater London Posted on 15/02/2020 , work completed 14/02/2020
The trader replied (on 24/02/2020)
Thanks for the great review. Glad you were happy with are service
Excellent - New boiler installation by Jamie Brown
Customer Service
Quality
Value
Simply great. First class service from Jamie: I had my boiler change, with the added complication of a roof top flue requiring setting up scaffolding withing a limited timescale and budget. Jamie has been throughout excellent: Punctual. Says as he does and does as he says. No surprises. Jamie has been most helpful. I would highly recommend Jamie to anyone wishing to have a new boiler installed by a a consummate, trustworthy professional! - Thank you Jamie!
Customer in Greater London Posted on 07/02/2020 , work completed 06/02/2020
The trader replied (on 24/02/2020)
Thanks so much for the fantastic review. Pleasure doing work for you
Excellent
Customer Service
Quality
Value
I fully recommend Jamie Brown he is very personable, professional and considerate. Jamie helped us with an emergency fix, speaking to us over New Years - he swiftly sourced a part and installed on a Saturday to get us up and running. We then later replaced the old boiler a job that many didn’t want to do because of a long hidden flue - he was always punctual, polite and did his very best to cause us as little disruption as possible, cleaning & tidying after himself and working around our toddler, as quietly as could be possible with this kind of job. Very happy with the work so far and prices are fair and transparent. I can’t recommend him highly enough.
Customer in Greater London Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 24/02/2020)
Thanks for the great review. We always appreciate the time customers take to leave us a review online. means a lot to us and helps us grow. Thanks again