Endorsed by Which?

Browns Heating Services Ltd

5.0

73 Reviews

Opening Hours
Today - 08:00–21:00
  • Monday 08:00–21:00
  • Tuesday 08:00–21:00
  • Wednesday 08:00–21:00
  • Thursday 08:00–21:00
  • Friday 08:00–21:00
  • Saturday 08:00–21:00
  • Sunday 08:00–21:00

Organisations and Awards

Jun 2020

About

Browns heating services ltd is an established and professional heating and plumbing company based in the London, Essex and Hertfordshire area. With over 16 years experience in the industry, you can guarantee you will receive exceptional quality work from us and a personable service. We’re Worcester Bosch accredited installers so can offer 12 year guarantees and were also ideal max accredited, so can offer up to 12 years on some ideal boilers. We work with other manufacturers also. We also offer finance options and take credit card payments.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas emergencies
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers

Customer reviews

Why you can trust these reviews

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5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Browns Heating Services - Experienced-Knowledgeable-Reliable-Skilled-Tidy-First-Class Service
Customer Service
Quality
Value
I was highly recommended by one of my neighbour's regarding a Heating / Plumber tradesman several months ago as they had their boiler replaced by Browns Heating Services. Another neighbour of mine also used Browns Heating Services to upgrade their boiler and I was shown that installation. Both neighbours couldn't speak more highly of them. Last month (January 2024) my hot-water copper cylinder boiler sprang a leak. So I called Browns Heating Services who came to examine the problem and suggested that because my boiler had perforations causing water to escape and being old (approximately 39 years when the property was first built) was uneconomical to repair. Consequently I was sent a quote by email which I approved on there website. I was highly impressed with the speed of response of the quote and the installation was carried out within the advised timescale. I was highly impressed by Jamie knowledge, speed and diligence in his approach. I also requested a further quote for other work to be carried out at the same time of which I accepted. I can highly recommend Browns Heating Services unquestionably a reliable first-class service.
Customer in Greater London Posted on 15/02/2024 , work completed 14/02/2024
Great job, as always
Customer Service
Quality
Value
I’ve issued Jamie a few times over the years - in the last year to replace some radiators for me, to replace a boiler when the old one gave up this time last year, and most recently to remove a badly plumbed in and leaking bathroom radiator (badly doesn’t cover it!). Jamie is reliable, trustworthy, and professional. I’ve recommended him widely on local Facebook groups and our street WhatsApp and those who have gone on to use him have been equally impressed! Would use again without hesitation!
Customer in Greater London Posted on 14/01/2024 , work completed 12/01/2024
Great work
Customer Service
Quality
Value
I have never felt more relaxed while having work done by a trader. His work ethic was outstanding, something not often seen today. The work was completed in the time frame given before work commenced, again another first.
Customer in Greater London Posted on 21/02/2023 , work completed 16/02/2023
Boiler Installation
Customer Service
Quality
Value
Browns Heating installed a new Worcester Boiler and hot water cylinder for us. The works were carried out professionally, for the quoted price and within the time specified. Jamie visited us to discuss our requirements. He gave us advice on the best heating and hot water system for our needs, and we are very pleased with the completed job. Jamie was very reliable, he arrived on time, worked very hard and was very tidy and considerate whilst completing the works. We are happy to highly recommend Jamie and his professional and friendly service.
Customer in Greater London Posted on 12/11/2022 , work completed 03/11/2022
New Bosch 35Kw system boiler Installation
Customer Service
Quality
Value
Jamie of Browns Heating Services Ltd was chosen on recommendation from Which Trusted trader as well as my local Worcester Bosch installer website. Jamie and Pat installed our Bosch boiler with all the alterations. They always came on time, extremely polite and carried out all the work without any problem. They cleaned up every day after their work and left our house as tidy as they found it. They took away all the old boiler etc. for recycling. None of our requests were denied and the installation was on budget. If I had asked for advice, Jamie obliged without hesitation. Their work was completed in three days on time exactly as Jamie had planned. Once the installation was completed, Jamie explained everything to us, helping us to set up the NEST app as well as our times for heating and hot water. I had to request Jamie to return next day to help with a minor set up problem and he came back very promptly, resolved the issue and said that if there were any further issues, he would always help out. I would highly recommend Jamie of Browns Heating Services Ltd.
Customer in Essex Posted on 24/09/2022 , work completed 24/08/2022
Boiler Magic
Customer Service
Quality
Value
Jamie was easy to deal with and understood the job right away. He offered a fair quote and was responsive with a time to complete the job. The Standard of work was high and he dealt with unexpected issues (cracked toilet) really well. I would 100% recommend Jamie and Pat. We are very happy with our new boiler and toilet/sink.
Customer in Greater London Posted on 24/09/2022 , work completed 12/08/2022
New Boiler
Customer Service
Quality
Value
I am extremely pleased with both the work carried out and with the way it was done and I am very happy to recommend the service Jamie provides. The work carried out was the fitting of a like for like new boiler and subsequently a new more up to date timer together with the capping off of a unused gas pipe.
Customer in Greater London Posted on 20/09/2022 , work completed 08/09/2022
Excellent service - highly recommended
Customer Service
Quality
Value
I needed a new boiler and sent Jamie some pictures of the old installation, which resulted in a quick quote and subsequent visit to confirm things. His price was very competitive. Jamie couldn't do the installation for a couple of weeks, but he came when he said he would, completed the installation within a day with no problems, keeping everything clean and tidy. The new boiler works well and comes with a 12-year guarantee from Worcester Bosch (subject to regular servicing etc., which Jamie can provide). Jamie was friendly and helpful throughout the process, and I would certainly recommend him for this kind of work.
Customer in Greater London Posted on 18/06/2022 , work completed 24/03/2022
Straightforward, great job overall
Customer Service
Quality
Value
I posted an enquiry for installation services through the Worcester Bosch website and selected 5 to contact me. Jamie was the first one to call me and I explained that I needed a boiler replacing. He was straightforward in advising me what to do and sent across a quote very quickly. I did also speak to 4 others but didn’t find them as helpful and their quotes much more expensive. I decided to go with Jamie. He was very clear on timings etc arrived following day and was able to be left alone to complete the task. I found Jamie very friendly and professional. He was very knowledgeable and that gave me trust that the job was being done to a high standard. Overall I’m really pleased with the excellent service that I’ve received from Jamie and happy with the job that he has done. I would highly recommend Browns Heating Services, and they will be my first port of call should the need arise.
Customer in Greater London Posted on 29/04/2022 , work completed 27/04/2022
New boiler installation
Customer Service
Quality
Value
Browns Heating was recommended to us by a neighbour and Jamie has recently installed our new combi boiler. Communication was easy from start to finish, quote was accurate and Jamie arrived on time on the agreed date and left everything tidy afterwards. The install involved lifting floorboards to access pipework and these were all put back carefully. Jamie has great attention to detail, the pipework is neat and looks so much better than the old boiler. We are very happy with our new boiler and plan to ask Jamie back to complete future work.
Customer in Greater London Posted on 24/03/2022 , work completed 21/03/2022
New boiler installation - extremely neat and tidy
Customer Service
Quality
Value
Our old Worcester Bosch boiler wasn't producing hot water anymore and Jamie was able to source a new boiler and fit it in a week. He made good several bodges left by the previous plumber when the old boiler was fitted and made an extremely tidy new installation. The job was completed in one day, even with having to nip out to buy a new flue flashing kit. He cleaned up perfectly after the installation and explained the features of the new boiler before he left. We're very pleased.
Customer in Greater London Posted on 27/01/2022 , work completed 26/01/2022
Brilliant job replacing a boiler and installing smart readers
Customer Service
Quality
Value
Great service. We found Browns using Which? and chose him for a job to replace our boiler and install smart valves in each radiator. He was very supportive all the way through, conducted the job with great quality, putting everything together as it was before, and provided support afterwards with any query. I would highly recommend him for any job regarding heating systems.
Carlos in Greater London Posted on 11/01/2022 , work completed 08/01/2022
Excellent service and good value
Customer Service
Quality
Value
They fixed an issue with a leak from my magnaflow and serviced my boiler to a very high standard. Reasonably pricing and excellent, friendly service. Came recommended to me by my electrician and would 100% recommend Browns Heating Services to anyone else!
William in Greater London Posted on 15/12/2021 , work completed 15/12/2021
5 Star Professional. Extremely reliable!
Customer Service
Quality
Value
Jamie initially visited my home on a Friday around 8PM after a very heavy working day. He was only available to carry out the work required 3/4 weeks later. He arrived on time on the agreed date and spent the whole day in the house performing various tasks which the house required. My house is now warm and safe. I find his attitude extremely professional and the work Jamie carries out very reliable. Taking into consideration his professionalism, helpfulness, knowledge and work ethic I have no problems in recommending Jamie as a plumber.
Customer in Greater London Posted on 07/12/2021 , work completed 17/11/2021
Five star professional, proficient and personable engineer
Customer Service
Quality
Value
Jamie is a pleasant, very fair, efficient, clean worker and a reliable engineer. I am very impressed with the work carried out at a fair price Jamie's was recommended to me by a previous customer and I, in turn, do not hesitate to highly recommend him to others ⭐⭐⭐⭐⭐
Customer in Greater London Posted on 04/12/2021 , work completed 14/11/2021
My house is is nice and warm at last
Customer Service
Quality
Value
Jamie at Browns sorted out some long-standing problems with my heating system that other service companies had failed to identify. He fitted three new radiators and a pressurising unit, put in new pipe-work, and replaced a leaking shower pump. My house is warm throughout and I am really pleased with the work done by Browns. Jamie was polite and helpful, and he cleared everything away when he had finished. He came when he said he would, and did the work according to the schedule and estimate he had provided.
Chris Posted on 02/12/2021 , work completed 30/11/2021
Boiler installation
Customer Service
Quality
Value
-Jamie installed a new gas boiler, removed the old model along with all byproducts of his day's work. -The agreed work schedule, parts, and budget were adhered to. -Jamie was helpful and communicative, preserved a clean and tidy work area, and most of all a safe and highly knowledgeable heating appliance installer. -Verbal post-installation user instruction was simple and easy to understand. -Comprehensive means of contact/communication regarding any necessity for aftercare/advice was willingly provided. Would I recommend Browns Heating Services? Yes, I certainly would!
Customer in Greater London Posted on 15/11/2021 , work completed 15/11/2021
New Boiler, 4 Radiators and Evohome Smart Controls - Great Service
Customer Service
Quality
Value
I called Browns Heating Services based on the reviews. Our boiler was very old and we thought we had time until the water went warm then cold but at 21 years was not worth repairing. Jamie was very responsive to my queries and asked for pictures to get an idea and visited later. Other companies tried to sell me Valliant when Worcester Bosch has served us well - plus Jamie is Worcester Bosch accredited and as a result, the boiler comes with a 12 year warranty. The new boiler is a Worcester 8000 Life. The pipework for the new boiler is neat, a thing of beauty and a vast improvement. Jamie is conscientious and takes great pride in his work. Jamie set up my Honeywell Evohome smart thermostatic controllers and everything works perfectly. The kitchen was spotless - although my bedroom needed a sweep and mop. I'm really glad I went with him. He does a good job for a fair price and I wholeheartedly recommend him. I'm already planning the next job with him.
Customer in Greater London Posted on 12/11/2021 , work completed 10/11/2021
Replacing radiators
Customer Service
Quality
Value
I contacted Browns Heating Services based on the positive reviews on Which? Trusted Traders and I was not disappointed. Communication was by email only and was fast and efficient. A quotation for the work (supply and fit two new central heating radiators) was quickly provided and a date was agreed. All was done to the agreed schedule and budget. Jamie was friendly and he worked neatly. He left the flat cleaner than he found it!! I can recommend him without reservation.
Customer in Norfolk Posted on 11/11/2021 , work completed 08/11/2021
thorough job
Customer Service
Quality
Value
Arrived on time, pleasant chap, did apparently comprehensive job in good time, reasonable cost. recommended
Customer in Greater London Posted on 26/10/2021 , work completed 26/10/2021
Supply and Fit New Combi Boiler + Magna Flush
Customer Service
Quality
Value
We haven't had to replace a boiler before so this was all new to us. Browns Heating was excellent and helped guide us through the process. We researched high-rated boilers on Which and a rough idea of what we wanted. This was also the boiler that Browns Heating recommended (Worcester Bosch 4000). The new boiler and Wifi thermostat (Bosch Easy Control) were installed in 1 day. All the pipework looks very tidy and neat. As the house had quite old radiators we chose the Magna Flush so that any rust or debris that came off the inside of the old radiators would not be stuck in the pipes. We will replace the radiators in the near future. The paperwork for the guarantee and gas safe certificate arrived not long after the installation. I couldn't rate Brown's Heating any higher. Really great guidance, experts at what they do and very good to work with. Thank you.
Customer in Greater London Posted on 24/10/2021 , work completed 24/09/2021
Great Job
Customer Service
Quality
Value
Had a new boiler installed. Jamie is very friendly, professional, and his workmanship is impeccable. Explained clearly how the system works. All the carpets were fully protected and left the site as he found it.
Customer in Greater London Posted on 19/10/2021 , work completed 12/10/2021
Very Pleased
Customer Service
Quality
Value
I had work carried out to initially fix a boiler, and later also to replace an old boiler with a new one. I must say that the response and help received from the plumber Jamie was remarkable. Myself and father had a very positive experience with helpful, courteous, and responsive communication, and we are very pleased with the work. Would highly recommend since we were impressed by the timeliness of the work completed, and most important Jamie's work ethic. Great job done, and will request his service again.
Customer in Greater London Posted on 03/10/2021 , work completed 20/09/2021
A really excellent plumber
Customer Service
Quality
Value
Jamie was responsible for 2 big jobs at our house as part of a bigger refurbishment. 1) He installed central heating on the ground floor. 2) Ran a new water main from the front door to the kitchen. He was so down-to-earth, friendly, flexible and efficient. The new radiators look brilliant, the work has been so neatly and considerately done and he was always quick and punctual. Jamie's quote was the lowest one we got and he didn't offer brow beating 'some plumbers will tell you this, but I would never do it' advice. He couldn't have been better.
Customer in Greater London Posted on 01/10/2021 , work completed 23/09/2021
Honestly best heating engineer, ever!
Customer Service
Quality
Value
It took us 5 months of trying to find a reliable, responsive, professional and skilled heating engineer having moved homes. Jamie is all of the above. I called him on recommendation and he promptly booked us in for a quote and then for the works to be carried out. So many heating engineers deemed the job too tricky and complex.. we needed a huge water tank removed and the washing machine moved downstairs and a whole new combi boiler installed. It took Jamie 3 days to complete. Best heating engineer I have ever come across and will certainly be recommending him!
Hannah in Greater London Posted on 27/09/2021 , work completed 13/09/2021
Combi boiler fitted and gas pipe upgrade.
Customer Service
Quality
Value
Jamie fitted a new combi boiler to replace my old conventional boiler. He also upgraded the gas pipe from the meter. This was a difficult job as it meant taking up floorboards. He worked tirelessly and got the job completed on time. He has a great attitude to his work and was never defeated by the various issues that arose during this installation. He removed the old water tanks from the loft and he even hoovered up when he was finished. I have no hesitation in recommending Jamie for his outstanding work and will definitely use him again when necessary.
John in Greater London Posted on 20/09/2021 , work completed 16/09/2021
Excellent and trustworthy service
Customer Service
Quality
Value
We've used Jamie from Browns several times now, and each time he's been professional, given good advice and sorted out issues efficiently. Most recently he with another person replaced a combi boiler and installed a smart thermostat. He was patient with getting me set up on the system and tidied up perfectly after the work was finished, despite it being a big job. When he switched the water back on, he even refilled the kettle as he could see I was waiting for a cup of tea, which was a thoughtful thing to do! Will definitely use again, pleased to have found him on Trusted Traders, and happy to recommend him to others.
Customer in Greater London Posted on 21/08/2021 , work completed 19/08/2021
Excellent work - Boiler and Water Tank Replacement
Customer Service
Quality
Value
I’m so pleased I chose Jamie to replace our old boiler and water tank. He did an excellent job and made the whole process painless. He provided a detailed estimate of charges, arrived on time and worked very hard. He even tidied up after himself. I can highly recommend Jamie and will be using him for my plumbing work in the future.
Maria in Greater London Posted on 19/08/2021 , work completed 18/08/2021
Install a new Worcester Bosch Boiler
Customer Service
Quality
Value
Very pleased with the finished work. The scope of work for the boiler removal and replacement was clearly detailed and explained. All my queries were given good explanation e.g. location of magnetic filter which would get in the way of the new dishwasher, and also merits of remote control of the boiler using Hive; and routing of the condenser pipe. The job was completed within the day and the premises were left clean and tidy. The follow up included registration of the boiler with the Manufacturer. The guarantee duly arrived a few days later. I would happily recommend Jamie as a reliable and competent engineer.
Customer in Greater London Posted on 30/07/2021 , work completed 21/07/2021
great job
Customer Service
Quality
Value
I was very impressed with the standard of work and the calm relaxed way in which Jamie fitted our new boiler, and have no hesitation in recommending him.
Customer in Greater London Posted on 26/07/2021 , work completed 13/07/2021
Stopcock replacement
Customer Service
Quality
Value
I contacted Jamie following two visits from large plumbing companies that both charged me for callouts and time before saying that our stopcock was not replaceable as it was in an awkward place without much pipe to work with. Jamie answered my email very quickly and made me feel confident that he would be able to replace it. He's been today, and completed the job in half the expected time, leaving everything clean and tidy. He's polite, presentable and a generally nice guy! Would not hesitate to use Brown's for any future requirements.
Customer in Greater London Posted on 17/05/2021 , work completed 17/05/2021
New boiler and re-running gas supply
Customer Service
Quality
Value
Prior to getting our kitchen updated, we needed to upgrade our old combi boiler. I contacted Jamie by email and he got back to us on the same day. He provided advice on what would need doing, particularly the re-run of the gas supply so that the new pipe was upgraded to the required 22mm. I sent the boiler models we were looking at and he was able to accommodate this in his quote. Once the quote was agreed, he was able to do the work the week after. The work took 2 days and Jamie was very efficient. The new boiler looks great and works well. We discussed how best to do the gas re-run and it looks just as we'd hope it would. He also upgraded some leaky towel rail valves and toilet in the bathroom. The toilet was worse than expected but Jamie went to Screwfix whilst here to get some additional parts. Once all work was complete, he cleared up and tidied after himself. We'll definitely use Jamie for future plumbing works.
Customer in Greater London Posted on 23/04/2021 , work completed 16/04/2021
Excellent fitting of new boiler and water tank
Customer Service
Quality
Value
Jamie did an excellent job replacing our very old water tank and boiler system. He came out to quote promptly, provided a detailed estimate of charges, booked us in, arrived on time, worked exceptionally hard during the day and left having tidied after himself as well. Delighted to have found him and impressed with the work he did. Highly recommend.
Customer in Greater London Posted on 02/04/2021 , work completed 01/04/2021
Great work, Very neat, Delighted with Browns Heating
Customer Service
Quality
Value
Having looked around for a suitable engineer to carry out work for a replacement boiler and smaller works I decided to contact Browns Heating after reading lots of good reviews. First impressions were positive so booked in a date for the work. From initial contact through to the completed work I am delighted that I made this choice. The work was top notch, very neat and tidy and was completed in a day even though Jamie from Browns Heating needed to stay later than normal working hours to finish the work. (Without grumbling) Based on my experience I would without hesitation put the company forward for recommendation for heating and plumbing works. I had lots of questions about future work in my house and Jamie was full of good ideas and showed that Browns Heating are very knowledgeable in their field. I will definitely use again.
Customer in Greater London Posted on 03/01/2021 , work completed 20/12/2015
New boiler fitted - did amazing job and would highly recommend to highly recommend
Customer Service
Quality
Value
We contacted Jamie for a quote for a new boiler after our flue had developed a leak (our current boiler was already 15+ years old). We already had 2 quotes, one from British Gas, which was of course was quite expensive and another from a trade person we found on Local Hero's which was significantly cheaper than British Gas. Initially Jamie quoted a similar price to British Gas but after some negotiation we agreed a better price. Although Jamie was slightly more expensive than the trade person we found on Local Hero's we decided to go with Jamie for the following reasons: *He was an accredited worcester bosch fitter *He had great reviews already *When we spoke to him he was really knowledgeable, was able to answer all our questions and gave great advice *We also needed the boiler fitted ASAP as we had no hot water or heating and he was able to do this within a few days. We were so pleased that we went with Jamie. He did an amazing job and couldn't be more pleased. He was friendly and professional. He took the time to explain everything and was on the go from start to finish. What surprised us most was the care and attention he took in our property, unfortunately our flue was boxed in and he needed to break into the box to take out the old flue and replace the new flue, he took extra time and consideration to limited the damage and then repaired it (something we are quite certain British Gas would not have done). Also the work came in slightly under the original quote.
Customer in Greater London Posted on 02/01/2021 , work completed 18/12/2020
5 star central heating upgrade
Customer Service
Quality
Value
I cannot recommend Browns Heating Services highly enough. Jamie has a positive, ‘can-do’ attitude to his trade. His initial visit and quote were thorough, and he explained clearly what he was going to do, giving me choices, recommendations and a competitive price. His communications were excellent. I cannot fault the job he did. He and his colleague showed respect to my home, were completely trustworthy and worked consistently throughout the time that they were here. Nothing was a problem that couldn’t be solved and he explained everything that I needed to know as he went along. At the end of the job, everything was left clean, tidy and all rubbish was removed. Having put up with an ineffective heating system for many years, I had a boiler and all radiators replaced. I am confident that I chose the right company to do it. Many, many thanks.
Craig in Greater London Posted on 02/11/2020 , work completed 30/10/2020
New boiler installation with Nest Thermostat and bathroom towel rail installation
Customer Service
Quality
Value
Mr Jamie Brown and colleagues completed a professional job with efficiency. Mr Brown is knowledgable and personable. I would highly recommend his skill set.
Customer in Thurrock Posted on 28/10/2020 , work completed 28/10/2020
Replaced old leaky boiler with Worcester Bosch Greenstar i ErP
Customer Service
Quality
Value
Jamie and Pat replaced my old Alpha combi boiler. Replaced most of the gas supply pipe from where it enters the flat because the diameter of the existing pipe was too small. The old boiler had not been condensing, so they replaced the flue and added plume management kit which takes fumes away from my bedroom window. They installed a pump within boiler cupboard to pump condensate water around the kitchen at skirting board/plinth level, into the kitchen sink waste pipe. Jamie explained this would make an occasional humming noise but so far I haven't heard it at all. Installed a wireless thermostat in my living room. Magna cleanse of all the rads. Budget: It was done exactly to budget as in the quote. I had obtained a second quote for installation of a Vaillant combi, which was £1,000+ more. 2nd quote did not need me to clear half of living room and bedroom out. Well worth clearing out for £1,000 difference! First impressions: Jamie was unfazed by all my questions, clearly knew his stuff and calmly explained what was needed. Later I emailed questions and he responded promptly and straightforwardly. He and Pat were polite, tidy and efficient, and disposed of the old boiler straight away. The immediate difference is warmth in every room, and quietness. Am very pleased with the result, they did a brilliant job. Schedule: The day before, Jamie contacted me to delay the work by a day. This was OK for me on this occasion.
Sophie in Greater London Posted on 04/09/2020 , work completed 03/09/2020
Excellent work
Customer Service
Quality
Value
I have no problem recommending Brown's Heating Services based on the work just carried out. I got a quote from Jamie on the Sunday evening and by Thursday the work was done! This was a boiler replacement and Jamie provided quotes based on my requirements rather than pushing any particular make as I had with British Gas. The quote was also several hundred pounds less than BG. Jamie was excellent at keeping me informed about when he could make it and luckily (for me) he had a client drop out so I was able to take the spot that same week. He and his colleague arrived when they said they would and took care to make sure they kept a good distance and wore protective shoes to make sure nothing was brought into the house. The whole job was well executed and professional (including pointing out the dodgy wiring left behind by the previous plumber). Jamie literally left the kitchen cleaner than when he arrived. Top work!
Customer in Greater London Posted on 31/08/2020 , work completed 27/08/2020
Excellent
Customer Service
Quality
Value
Just wanted to share my thoughts. Jamie is extremely professional and courteous. I used him to service my Worcester Bosch boiler and also recently, to move a radiator from its existing place. Once again, there was no problem and this job was carried out with the minimum of fuss. Thanks Jamie, I will be recommending you without hesitation.
Customer in Essex Posted on 15/08/2020 , work completed 04/08/2020
Excellent service
Customer Service
Quality
Value
I needed a new shower unit and had the unit fitted today. I found Mr Brown and his colleague to be very knowledgeable and professional. A first class job indeed.
Customer in Greater London Posted on 27/07/2020 , work completed 27/07/2020
Top quality work
Customer Service
Quality
Value
We hired Browns to install a new Worcester Bosch combi boiler to replace two ancient boilers in the house we just moved into. It was quite a complex job given the age and positioning of our old system. Jamie was very professional when he arrived to give a quote and was very clear in explaining what the job would entail, any challenges that might come up that would add to the cost or disruption, and laid out our options clearly. He wasn't pushy to get us to buy the most expensive system. It was quite expensive but not out of line with other quotes we received, including British Gas. We thought in advance we wanted a Worcester Bosch, and knew that he was accredited with them, so that did help, as he could give us a guaranteed product. After telling him we wanted to go ahead with the quote he was very quick in getting onto the job. He worked fast and left the place spotlessly clean afterwards. So far everything has been great with the new boiler too. Would definitely recommend Browns to anyone looking for a new boiler installation.
Customer in Greater London Posted on 01/05/2020 , work completed 24/04/2020
Finally found a great boiler engineer who ticks all the boxes
Customer Service
Quality
Value
After dealing with various boiler engineers over the years who invariably end up being difficult to communicate with, impatient, incompetent, unreliable, unqualified, etc., it's great to finally find one, after much searching online, who is qualified (Gas Safety, G3 certified, etc.), good communicator, friendly, helpful, and reliable! Jamie is a credit to the industry, and has all the right qualifications for dealing with my unvented cylinder system. He was able to diagnose it quickly and get the hot water running again by replacing the two thermostats. I also have a new Worcester Bosch combi-boiler in another property that he is also qualified to deal with (Worcester Bosch Accredited Installer in fact), so I will definitely be calling upon him again to service that boiler.
Customer in Hampshire Posted on 27/03/2020 , work completed 27/03/2020
Excellent service. Very pleased
Customer Service
Quality
Value
Had a new boiler installed. Very pleased with the work carried out. Jamie did an excellent job. He even did few extra bits outside the quote that required mending as part of installation e.g. fixing an unnecessary hole and wires. Very competitive pricing. Courteous and punctual service. He came all prepared and left the place tidy.
Customer in Greater London Posted on 15/03/2020 , work completed 13/03/2020
Great advice and installation
Customer Service
Quality
Value
I had a great experience with Browns. Jamie gave me great advice on replacing my boiler and also helped with the process of applying for credit. He and his colleague were very professional and tidy, and I'm very happy with the new installation.
Customer in Greater London Posted on 04/03/2020 , work completed 21/02/2020
Excellent and personable and good pricing
Customer Service
Quality
Value
Jaime was super efficient. As soon as I rang him to check out my boiler when it failed he made time the same day to assess the problem and soon after a few days he was available to install a new one. It was a days work hence minimal disruption and also good pricing. I look forward to his future servicing of the boiler which he has on his diary.
Customer in Greater London Posted on 01/03/2020 , work completed 25/02/2020
Excellent plumber
Customer Service
Quality
Value
My boiler broke and I contacted Jamie Brown to see if he could do an emergency replacement. Jamie was absolutely perfect, on time, quick, super clean (the house was cleaner after he left than how it was when he arrived) and gave me and my wife lots of good advice. He even fixed the wall which was supporting the old boiler for free. Could not recommend him more.
Customer in Greater London Posted on 29/02/2020 , work completed 18/02/2020
Excellent service
Customer Service
Quality
Value
Jamie came around to quote me a price for a new boiler. He listened to what I wanted and gave me a very reasonable price. He arrived at the agreed day and time to start installing it and did a great job with no fuss or any extra hidden costs. I would recommend Browns Heating Services.
Customer in Greater London Posted on 15/02/2020 , work completed 14/02/2020
The trader replied (on 24/02/2020)
Thanks for the great review. Glad you were happy with are service
Excellent - New boiler installation by Jamie Brown
Customer Service
Quality
Value
Simply great. First class service from Jamie: I had my boiler change, with the added complication of a roof top flue requiring setting up scaffolding withing a limited timescale and budget. Jamie has been throughout excellent: Punctual. Says as he does and does as he says. No surprises. Jamie has been most helpful. I would highly recommend Jamie to anyone wishing to have a new boiler installed by a a consummate, trustworthy professional! - Thank you Jamie!
Customer in Greater London Posted on 07/02/2020 , work completed 06/02/2020
The trader replied (on 24/02/2020)
Thanks so much for the fantastic review. Pleasure doing work for you
Excellent
Customer Service
Quality
Value
I fully recommend Jamie Brown he is very personable, professional and considerate. Jamie helped us with an emergency fix, speaking to us over New Years - he swiftly sourced a part and installed on a Saturday to get us up and running. We then later replaced the old boiler a job that many didn’t want to do because of a long hidden flue - he was always punctual, polite and did his very best to cause us as little disruption as possible, cleaning & tidying after himself and working around our toddler, as quietly as could be possible with this kind of job. Very happy with the work so far and prices are fair and transparent. I can’t recommend him highly enough.
Customer in Greater London Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 24/02/2020)
Thanks for the great review. We always appreciate the time customers take to leave us a review online. means a lot to us and helps us grow. Thanks again
New electric shower fitted promptly and to high standard
Customer Service
Quality
Value
Jamie fitted a new Mira shower for us quickly and efficiently. He replied to all emails promptly, arrived on time, clearly explained what had happened to our old shower to avoid problems in the future and kept everything clean during installation.
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
The trader replied (on 17/01/2020)
Glad you were happy with our service, thanks for taking time to leave a review
Excellent workmanship and service
Customer Service
Quality
Value
We were having problems with a kitchen tap. Jamie visited and changed our tap after trying to resolve the problem without having to change the tap to save us the expense of a new tap. He was efficient, tidy and reasonably priced. Very happy with the service provided. Highly recommend this plumber.
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
Quick response
Customer Service
Quality
Value
Central heating boiler leaking and losing pressure Browns responded very quickly, the boiler is now working perfectly - really very helpful.
Customer in Greater London Posted on 11/01/2020 , work completed 10/01/2020
The trader replied (on 17/01/2020)
Thanks for the reply. Glad you were happy with our service
Excellent boiler service
Customer Service
Quality
Value
Jamie came over as planned and did a neat, thorough and efficient job. Also very pleasant. Highly recommended.
Customer in Greater London Posted on 11/01/2020 , work completed 10/01/2020
The trader replied (on 17/01/2020)
Thanks so much for taking the time to post a review. So glad you were happy with our service
Quick, Efficient and Clean
Customer Service
Quality
Value
Boiler broke on a cold morning. We were left with no shower, no heating and some very grumpy kids. They were very quick and a simple problem was fixed at a reasonable price. We were very grateful and will definitely use them again.
Customer in Essex Posted on 19/12/2019 , work completed 01/12/2019
The trader replied (on 17/01/2020)
Thanks for the review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Fantastic service
Customer Service
Quality
Value
My boiler needed a new PRV. Jamie worked quickly, cleanly and efficiently, and had the spare part needed because he'd asked all the right questions before he came. He also repressurised the system, which wasn't expected but needed doing, and he stayed until everything worked. His invoice matches his quote exactly. He answered all my questions and gave me great, honest advice about my boiler. He was polite and friendly and even explained what he was doing to my kids. He also called the next day to check that everything was still working. I would have no hesitations in recommending him and will definitely call him again if I have any problems with my heating.
Customer in Greater London Posted on 11/12/2019 , work completed 10/12/2019
Fantastic service
Customer Service
Quality
Value
My boiler needed a new PRV. Jamie worked quickly, cleanly and efficiently, and had the spare part needed because he'd asked all the right questions before he came. He also repressurised the system, which wasn't expected but needed doing, and he stayed until everything worked. His invoice matches his quote exactly. He answered all my questions and gave me great, honest advice about my boiler. He was polite and friendly and even explained what he was doing to my kids. He also called the next day to check that everything was still working. I would have no hesitations in recommending him and will definitely call him again if I have any problems with my heating.
Zoe Posted on 11/12/2019 , work completed 10/12/2019
The trader replied (on 19/12/2019)
Thanks for the review really appreciate it. Glad you were happy with our service
Highly recommended
Customer Service
Quality
Value
Jamie has done jobs for me, my family and friends for many years. Excellent workmanship, reliable, honest and fairly priced work. Would highly recommend to anyone.
Customer in Greater London Posted on 10/12/2019 , work completed 10/12/2019
The trader replied (on 07/01/2020)
Thanks for the feedback much appreciated
Excellent Boiler Installation Experience
Customer Service
Quality
Value
We had an excellent experience with our boiler replacement. Jamie worked diligently to complete the work in the stated time period and to the agreed estimate, apart from a replacement central heating pump identified as suspect during the installation work ( see details below). There was a question mark around whether we would need a larger gas pipe and this was included in the quote and would only be charged for if needed. After the boiler was installed it was confirmed that we did indeed need the larger gas pipe. This was installed swiftly and with as little disturbance as possible and was able to be run through the garage from the meter cupboard to out-side of the house and round the back of the house to the boiler position. During the installation it was identified that we had a problematic central heating pump and that a replacement for this item should be considered. I was already aware of this pump having excessive vibration (also noted by another plumber who quoted) so I had no hesitation in agreeing to have this pump replaced. It was replaced with no additional labour cost and just the agreed cost of the pump. All work carried out professionally plus any mess generated was cleared up and old boiler parts disposed of. An electrician was needed, arranged by Jamie, to fit an RF device pair to get around the lack of wiring in the existing configuration. We were made aware of this before work commenced and the price agreed before work started. Thoroughly recommend.
Customer in Essex Posted on 05/12/2019 , work completed 30/11/2019
The trader replied (on 07/12/2019)
thanks for the review really appreciate it. glad you were happy with the installation
Super SME for gas work .
Customer Service
Quality
Value
I know Jamie for couple of years now and Excellent / professional work done by him. He is one of very very few who I know are master of their profession. His charges are fully justified as it gives me a long term comfort for the work done along with sensible advise. I wish him good luck. Cheers
Customer in Greater London Posted on 30/11/2019 , work completed 28/03/2019
The trader replied (on 17/01/2020)
Thanks a lot for your review and your continued business
Good and honest work
Customer Service
Quality
Value
We had problems with our heating system where the radiators and hot water were only slightly getting warm. British Gas quoted a wait time of 4 weeks. Jamie came on Wednesday, investigated the problem and power flushed the system on Thursday. All radiators are now working perfectly and the work was done to a high standard for a fair price.
Customer in Greater London Posted on 28/11/2019 , work completed 21/11/2019
The trader replied (on 05/12/2019)
thanks so much for the review, really appreciate it
Repair to boiler
Customer Service
Quality
Value
Contacted Browns Heating Services in the morning explaining my boiler had broken down and I had no heating or hot water. Jamie promptly arrived two hours later, diagnosed the fault and sourced the parts to repair the boiler with efficiency and speed. Within two hours of arriving the boiler was working perfectly and I had hot water and heating. This was much appreciated on a very cold day. I wouldn’t hesitate contacting Jamie again if I had any central heating problems in the future. He was professional and provided a first class service at a reasonable cost.
Customer in Greater London Posted on 14/11/2019 , work completed 14/11/2019
The trader replied (on 05/12/2019)
Glad you were happy with our service, thanks for taking time to review us
Boiler service
Customer Service
Quality
Value
Jamie from Brown's heating came to service our boiler following Which reviews. He came when he said he would, seems to do all checks required, honest view of a few problems. Fair fee for service. I would recommend and will be asking him next year for our service!
Customer in Greater London Posted on 12/11/2019 , work completed 12/11/2019
The trader replied (on 05/12/2019)
thanks for the review
Excellent work
Customer Service
Quality
Value
I found Jamie on the which website and decided to contact him for a quote because of the good reviews. He was polite, he turned up on time, very knowledgeable and good advise on the re-locating of the boiler with minimum disruption. Very clean and tidy, hardly any dust, minimal noise. He made good in all areas. I.e. he drilled through tiles without leaving any broken tiles. He had good solutions to any issues that came up. If I could give more stars I would. Thank you for the help this the gas fire.
Customer in Greater London Posted on 01/11/2019 , work completed 26/10/2019
The trader replied (on 05/12/2019)
thanks so much for taking the time to review us. Happy you were pleased with the service
Great service and professional
Customer Service
Quality
Value
Jamie serviced my boiler and gas safety check at a good price.Showed me how increase water pressure on boiler when low. Recommend ideas to replace 2 customize radiators in the future. Highly recommend and would use this company again.
Customer in Greater London Posted on 30/10/2019 , work completed 29/10/2019
The trader replied (on 05/12/2019)
thanks again for using us and leaving a review
Highly satisfied with the work
Customer Service
Quality
Value
Jamie replaced my hot water tank and immersion heater. He turned up on time and worked quickly and cleanly and with little noise. He ensured my hot water and heating system was in full working order before he left. The cost was as quoted.
Customer in Greater London Posted on 21/10/2019 , work completed 21/10/2019
The trader replied (on 05/12/2019)
thanks for reviewing us. glad you were happy with the service
Fantastic service with work of the highest quality
Customer Service
Quality
Value
We would 100% recommend Browns Heating Service! Jamie went out of his way for us from the start and gave us really helpful, honest advice on the work that needed doing. He quoted us the best price possible for a new boiler and the labour involved, despite the complicated nature of the work, and was able to fit us in at short notice. He was extremely professional, arriving early and completing the work on schedule and making sure it was of the highest quality. He cleaned everything up and did not leave until he was satisfied we knew how to work the new system, as well as inviting us to call any time for any future advice. Browns Heating stand out from all the rest because of their reliable, friendly, professional service and all at a reasonable price! We will definitely be asking Jamie back for any other gas/plumbing services needed and recommending him to all our friends and family! Thanks again!
Customer in Greater London Posted on 19/10/2019 , work completed 17/10/2019
The trader replied (on 05/12/2019)
Thanks for leaving us a great review.
Trustworthy and very good
Customer Service
Quality
Value
Jamie was very knowledgeable, gave us excellent advice which was better than what I received from my boiler insurance company. The MagnaCleanse was done by Jamie a month ago and he did an excellent job, all done with very good communications and professionalism. Our central heating system heats up more evenly now, and the MagnaCleanse was accepted by our boiler insurance company as an acceptable alternative to the power cleanse. I'll be recommending Browns to all my acquaintances.
Customer in Greater London Posted on 19/10/2019 , work completed 23/09/2019
Fitted new boiler
Customer Service
Quality
Value
Polite, timely, reliable and good value.
MSullly402 Posted on 28/06/2019 , work completed 28/06/2019
Amazing service
Customer Service
Quality
Value
We had our heating upgraded, Jamie was really helpful and knowledgeable. Was great value and everything now looks and works extremely well. Would definitely recommend.
Jon Posted on 20/06/2019 , work completed 20/06/2019
Brown’s Heating Services Ltd
Customer Service
Quality
Value
Brown’s Heating Services replaced a leaking gas pipe and have previously installed a new boiler. On both occasions, Jamie was extremely prompt, professional, thorough and tidy when undertaking the work. He communicated the issues and the full costs with regards to rectifying these effectively, and moreover the timescale in which the work would be done. From first contact with Jamie I found him to be a committed professional and would happily recommend him to family and friends.
Angela Posted on 30/03/2019 , work completed 30/03/2019
Great service
Customer Service
Quality
Value
The engineer installed my boiler January 2017 and he comes every year to service it.
Mohick Posted on 30/01/2019 , work completed 30/01/2019
Thoroughly recommend!
Customer Service
Quality
Value
Brown Heating Services supplied me with a new boiler installation. The service was second to none. It was on time, zero hassle and no mess. I would highly recommend.
JDower Posted on 11/11/2017 , work completed 11/11/2017