BSafe Plumbing & Heating

We had our ancient Potterton boiler replaced and big water tanks removed. Billie, with Ollie turned up on time and set to work on this quite tricky job. Everything was done efficiently and at the end of a long day we had a new boiler working well and all debris cleaned away. They were very nice to have around. We have already booked Bsafe Plumbing and Heating for more plumbing projects.

Billy and Ollie - two very nice guys - helped me with some radiators, resecuring two problematic ones and fitting two new ones. Despite difficult walls and sloping floors, the guys were prepared to improvise and try different solutions until I was happy (I’m fairly demanding when it comes to quality of work), taking time to explain and discuss at each stage. This meant a few visits and some ordering in of extra brackets and feet, which Billy organized for me. I’m very happy with both the results and the service that BSafe gave me, and I will continue to use the company for my plumbing and annual boiler servicing. I’m not exactly sure how their prices compare with other similar firms, but for me it’s worth spending the money and getting high quality plumbing work. Recommended.

Billy came to me well recommended by several people at my church. I telephoned to ask him if he could install a new boiler and flue for me a.s.a.p. He rang back within 45 minutes (!), came two days later to inspect my flat with a view to giving me a quote, which came just two days after that, also giving me seven days to choose from for the installation. He is very efficient, on-the-ball, knows his trade and I took to him right away. I felt I could trust him to do the work, while I went out for the day. I accepted his quote to install a new boiler, flue, thermostatic radiator valves etc. for me. He and his co-worker completed it all in one day, finishing c. an hour and a half ahead of schedule, including giving me tuition on the new boiler, radiator valves, wireless thermostat etc.! He even had a team come to take away the old boiler, and all related items and packaging, to recycle as much of it as possible. They left my flat clean and presentable. Billy is experienced, personable, efficient, trustworthy and patiently answered all my questions throughout the process, as well as after installation, explaining things I wasn't sure of, giving helpful advice and clarifying matters for me. He promptly arranged for a Gas Safety Certificate to be sent to me, and also for a Vaillant 10-Year Warranty, and a 2-Year Vaillant Advance Boiler Protection Kit Guarantee - and all work carried out by him has a 5-Year Warranty. I highly recommend him. Excellent!!

Billy and Ollie did a fantastic job replacing our old boiler and moving a couple of radiators in early March, 2023. They work to a very high standard and we are extremely satisfied with our new boiler and system. Billy and Ollie are polite, considerate and friendly and the job was completed on time and as agreed. BSafe Plumbing and Heating should be on your short list!

Billy replaced a kitchen sink and taps for us. We really valued his honest advice before purchasing the sink, and he arranged a date and time to see the job in advance. Everything was well organised and very professional and we are very pleased with the result! Billy was reliable and thorough. Thank you!

What a fabulous find. Billy carried out my annual boiler service, bled the radiators and even checked my smoke alarms and carbon monoxide monitor. It was the first time I have used BSafe, but I'm confident it won't be the last as Billy was both professional and personable, a great find - thank you Billy.

I asked Billy to repair some faulty radiators and dripping taps. This was the first time he had done any work for me and he was prompt and clear in all our communications. He arrived on time and did all the work as promised. He works quickly and cleanly, all the work has been finished to a high standard. I would be happy to recommend Billy to anyone.

New boiler and full central heating install which included 11 radiators, all new copper pipework throughout the house and removal of our old warm air boiler & unvented cylinder. The quality of advice given and standard of work is outstanding and Billy & Ollie are experienced, professional, polite, friendly and trustworthy. They have also installed a new full heating system for us in another property which we are equally as pleased with. Recommended.

Billy and his colleague have done a first-class job installing a new boiler in my flat. The new boiler had to be installed in a different location to my existing boiler, due to the change in flue regulations. From the first conversation I had with Billy, he was very knowledgeable and gave me confidence that he would do an excellent job. He went above and beyond to ensure that everything ran smoothly and drew on his experience to come up with solutions to overcome potential problems. He also ensured that the job was completed efficiently, in accordance with the job spec and quote and on time. Thanks Billy

Billy and his partner were: efficient, quick, tidy, friendly, helpful I needed a radiator temporarily removed from the wall as will be having it plastered. After contacting Billy he got back to me quickly. He was clear about costs and timings. Both had a lovely nature - were friendly, helpful and kind. Kept the work area tidy and clean. Knew exactly what they were doing, worked efficiently and quickly. They were in and out in a flash! Will definitely use BSafe again.