I recently used BSafe to install a new combi-boiler plus associated plumbing work. In the hunt for a plumber, I'd worked my way through a number of traders on the Which trusted traders list, most of whom never returned my call. Billy, by contrast, got back to me quickly and came round the next day to give me a quote (without charge). His quote was very reasonable, and his advice sensible, so I booked him in. He arrived on time on the arranged day and carried out the work quickly, efficiently and tidily (he replaced my boiler, removed my hot water tank and cylinder and installed associated pipe work all within one day, leaving the house in the state in which he found it). I would not hesitate in contacting BSafe again for future plumbing issues.