We have had a wonderful experience with Cahill and their installation of our 2 new Midea air source heat pumps. It was a challenging installation on our flat roof, including the use of a crane to place them(!) and all went smoothly. Every aspect of the journey with them has been smooth and professional, starting with discussing the project with Josh, to Bowen overseeing the planning ( including a heat loss survey, etc and deciding the project was practicable) and eventually Darren and his lads ( huge thanks to Cynnamon and Rich!) completing the installation. They were all helpful, friendly, professional, and very likeable! They responded quickly to questions and problems. Things were a little frantic on the last day and the only slight niggle was an initial misplacement of one of the heat pumps, which was quickly resolved. The hot water cylinder sensor also initially malfunctioned but was immediately replaced. The cost quoted was very fair, compared to other quotes. They also gave very honest advice with no hard sell. Everything is working smoothly so far, and the system has been fully explained to us, including weather modulation and how to run it most efficiently. The crucial test will, of course, be how the heating system functions when winter comes—I am optimistic and will provide another update at the end of the year. Until then, I can say that, overall, it has been a great experience and I would unreservedly recommend Cahill to anyone thinking about getting a heat pump!