/
Endorsed by Which?
CareCo
Opening Hours
Today - 08:00–18:00
- Monday 08:00–18:00
- Tuesday 08:00–18:00
- Wednesday 08:00–18:00
- Thursday 08:00–18:00
- Friday 08:00–18:00
- Saturday 08:00–18:00
- Sunday 10:00–16:30
About
At CareCo, we believe that when your mobility changes, your life doesn't have to.
Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.
We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.
What we do
Disability and mobility
- Rise and recline chairs
- Wheelchairs
- Bathing aids
- Home adaptations
- Powerchairs
- Stairlifts
More Services
- mobility scooters
- walking aids
- adjustable beds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
166 reviews
Recommended
Recommended
by 99% of customers
Sort by
Full and friendly help and advice.
Customer Service
Quality
Value
Shaun and Paul arrived with my new mobility scooter at almost the exact time they said they would arrive. They were uniformed, smart and polite. They went through all the scooter controls and showed me all the adjustments I could make to the seat and tiller controls. Whilst with me, they also fitted a new alarm I had purchased for the scooter and then helpfully went through all the alarm controls. Once all the paperwork was done, not much more than a signature on a phone and an explanation of all the booklets etc I had been left with, they left me, satisfied that I had no further questions and was completely happy with my new scooter. Thank you.
Customer in West Midlands
, work completed
Recommended
Satisfied customer
Customer Service
Quality
Value
Very satisfied with lovely recliner chair, great service at the careco outlet and chair delivered and installed perfectly by Kevin. Thanks Careco. Would recommend you.
Customer in Cambridgeshire
, work completed
Recommended
Excellent customer service and quality product
Customer Service
Quality
Value
My wife recently bought a new mobility scooter at the CareCo Warrington showroom with some accessories and the home installation package. The operation and breakdown/re-build for transport of the scooter was explained at both the showroom and during the home installation visit. She was able to try out the scooter before buying to make sure it was suitable for her. Both members of staff were very helpful and took the time to explain the operation and charging of the unit to us, without rushing. My wife is over the moon with her scooter.
Customer in Warrington
, work completed
Recommended
Delivery and Set Up of Mocha Luxbury Dual Motor Heat and Massage Chair
Customer Service
Quality
Value
The delivery driver Kevin came by himself but was extremely helpful, friendly and polite. He quickly took away my old chair before assembling my new one and then showed me how to use the instructions clearly. The chair is comfortable, the heat and massage is very useful through the winter. It also takes up less space than the previous one. When I rang up to arrange repairs for my previous chair, although CareCo were very helpful in trying to get it fixed, when it became obvious that this wasn't going be feasible, they were very helpful in directing me to a new chair that was almost 50% off in their sale.
Customer in Milton Keynes
, work completed
Recommended
Home installation
Customer Service
Quality
Value
Having purchased two chairs, only one arrived on the Monday. The issue was resolved quickly and missing chair delivered the following Thursday satisfactorily. Luke & Stuart installed the chair efficiently and were very helpful, patiently explaining how to operate the chair and ensuring everything was understood and fine before leaving.
Customer in West Midlands
, work completed
Recommended
Deliver and setting up my new rise and fall chair
Customer Service
Quality
Value
Very pleasant team of Dave and Kash Carried in chair and put together in 15 mins . They put it in position and removed the broken chair , then showed me how to use the controls and I sat in the chair. They were vey helpful and professional
Customer in Nottinghamshire
, work completed
Recommended
Top marks for service
Customer Service
Quality
Value
We ordered a recliner chair from CareCo and I have to say this has been a top class customer service. From the moment of ordering CareCo has been engaging the whole way through, with phone calls to help us navigate the options- brilliant! Delivery was top notch too by Kevin and James who were both efficient and helpful above and beyond. Cannot recommend this company highly enough.
Customer in Southend-on-Sea
, work completed
Recommended
Henley chair
Customer Service
Quality
Value
Very satisfied with the service. Arrived within timescale. The delivery team, Tim and Paul, were very friendly, chair delivered safely and chair was assembled very quickly and thoroughly. Good service throughout.
Customer in West Midlands
, work completed
Recommended
Riser chair
The men Rick and Jacob who assembled it were excellent they were very friendly and helpful, then they tidied up. afterwards which a lot of people do not do these days.
Customer in Devon
(Reviewer did not use service)
Recommended
Riser recliner chair
Customer Service
Quality
Value
The member of staff at the Cheltenham store was very knowledgeable and helped me make the right choice of chair for my needs. The chair was ready for delivery sooner than expected and was brought in padded bags offering great protection from damage. Tim and Paul were very friendly and efficient setting up the chair and explaining how it worked, very pleased with my purchase and the service provided.
Customer in Worcestershire
, work completed
Recommended
New Mobility Scooter
Customer Service
Quality
Value
We decided to use care co for are new mobility scooter as there had a good range of scooter. We thought the price was very reasonable and you could have it delivered and built. After ordering we got a call for customer service to go through more information. There call within a week to arrange delivery and the deliver driver call on route and when they arrive the team took photo and explained everything about the product and how to use it. I would definitely buy another product for them.
Customer in Staffordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I found the process of buying my Riser/recliner chair really easy. From Alicia at Careco Coventry to Tim and Paul who delivered the chair and set it all up. Alicia was very knowledgeable regarding the chair I was looking for, testing the chairs on sale regarding the correct size and type of chair required. I had a telephone call 30 minutes before delivery to say that Tim and Paul were on their way. Both were very efficient and pleasant with regards to putting the chair together and demonstrating how it all worked. In all, I would recommend CareCo and would return again for anything I would need in the future.
Customer in Leicestershire
, work completed
Recommended
Riser Recliner Delivery
Customer Service
Quality
Value
From ordering the chair the staff at Careco have been friendly and helpful, we were informed when the chair was due to be delivered and we had a call 30 minutes before to see if this was convenient. The delivery team were pleasant and on time, even put shoe covers on to protect the cream carpet due to the rain. They set the riser recliner up and tested this to ensure it was all in working order, they also advised how to use the remote and explained where the back up batteries were incase of a power cut, and advised where the customer services number was just incase we needed to contact them. Overall Careco is a great company to use, very helpful and attentive to needs which some people rely on.
Customer in West Yorkshire
, work completed
Recommended
Riser/recliner delivery
Customer Service
Quality
Value
Despite the fact that the delivery note had somehow missed the fact that there were a: stairs involved and b: there was an old armchair for collection, Kevin quickly and cheerfully installed the new chair and removed the old one. He fully tested the new chair and explained all its features. Very satisfied with this service.
Customer in Portsmouth
, work completed
Recommended
Outstanding Quality and Customer Service
Customer Service
Quality
Value
I ordered 2 Burlington Fireside chairs on behalf of my parents. The customer service was outstanding, from the advice and guidance provided by Amy at the Maidstone store at the point of ordering, the clear communication from CareCo thereafter and delivery and installation by Kevin on the day of delivery. The finished product is excellent quality and my parents are delighted with their new chairs.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have never used CareCo before, but would highly recommend them. I had 2 fireside chairs delivered today. Shaun and Stuart were brilliant - very polite and careful. They took away my two other chairs, I was informed of every stage from purchase to delivery, and I am highly delighted with my new chairs.
Customer in Stoke-on-Trent
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
I ordered a recliner armchair for my mum . From start to finish I thought the service was fabulous. The team that confirmed the purchase & sorted the delivery were lovely & helpful. The delivery & installation men Paul & Paddy were very friendly & efficient. They explained to my mum how to use the controls so she could easily understand . It was a first class experience all round thank you . Hassle free . My mum loves her new chair . I would definitely recommend CareCo.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Purchased a new chair which was delivered today. Very professional delivery and two great guys. Thank you very much…..
Customer in West Sussex
, work completed
Recommended
Perfect on time delivery
Customer Service
Quality
Value
The people who delivered my rise and recline chair arrived on time and had called me thirty minutes beforehand if it was convenient, allowing time to remove my armchair to make place for the new one. They were quick and competent bringing the chair through the front door and living room door which is a very tight corner to make. They placed it neatly where I needed it and assembled carefully and thoroughly checking that all mechanics were working proficiently. I was then invited to sit down to ensure I could work the chair to my satisfaction. They were very professional in their handling and manners were perfect, polite to the core. This was the most pleasant and jolliest delivery I have ever experienced! Plus the chair is great for relaxing especially when in the reclining position. Thanking you all both in the shop and at home for your care.
Customer in West Midlands
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
From patience at the showroom to delivery and installation of Rise Recliner can't be faulted excellent communication throughout the process
Customer in Tyne and Wear
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
My mother needed a new profile bed, viewing on the website and ordering was very easy to navigate. On the day of delivery the two people, Tim and Stuart could not be more friendly and help in every aspect of the installation! My mother was very impressed! Thank you.
Customer in Oxfordshire
, work completed
Recommended
how not to do it
Customer Service
Quality
Value
bought sight unseen from description and internet. what i thought i wanted was more then required. the careco team was outstanding from call to final delivery. paid for assembly THIS IS HIGHLY RECOMMENDED assembly instructions easy to follow. but could see where infirm/ limited might have a problem. Richard who delivered assembled was fantastic. very helpful. Now not careco fault that item was a lot larger then expected, and if i could have seen before buying would have chosen smaller model. but again down to the idiot sitting down writing this. overall purchase/ delivery / hand over............. fantastic will recommend but advise on personal visit to showroom
Customer in Merseyside
, work completed
Recommended
Great service
Customer Service
Quality
Value
Was kept informed of delivery time. Jason and Paul were friendly and helpful, answered all questions and showed how to dismantle and put together again. They made sure we were happy before leaving.
Customer in Staffordshire
, work completed
Recommended
Replacing batteries to mobility scooter
Customer Service
Quality
Value
Aaron the engineer arrived within the slotted time. He examined the scooter and proceeded to remove the battery casing and after removing a number of screws exposed the batteries. With great care he removed the old batteries and installed the new ones replaced the casing and reinstalled it into the scooter. Having watched him l concluded l wouldn't have been able to install the new batteries. The number of screws to remove would have taken me a long time and the weight of the batteries would have been too much. Aaron took just about 30 mins to carry out the installation if l could have done it it would have been a mornings work. Before leaving he advised me on regular battery charging.
Customer in Central Bedfordshire
, work completed
Recommended
Outstanding
Customer Service
Quality
Value
Paul & Kash were very polite, and treat my property with the utmost respect. Everything was unpackaged and taken away, they explained everything to me so I understood how my new chair worked. Highly recommend to anyone thinking about making a purchase
Customer in Derbyshire
, work completed
Recommended