CareCo

We purchased a fabulous double action chair to make life more comfortable for mum. It us so comfortable,sturdy and perfect colour. The 2 people delivered it on time and assembled it in the front room. They made sure the remote control worked and we were happy with everything. A very happy mum

This morning we were visited by Kevin he contacted by phone giving an eta and arrived punctually. He was helpful polite and courteous the exchange was seamless. Can’t thank him enough.

Great delivery service, Kevin was kind and very helpful. Carefully delivering the chair (ensuring the floor was suitable) and setting it up while going over the operation with me. He ensured everything was in working order and that I could operate it effectively/easily. He also went through the paperwork and made sure I knew all the details should I need any extra help. The chair is working perfectly and I has already helped me (due to mobility issues). I would be happy to buy from Careco in the future.

Kevin delivered a rise and recline chair to me today.He was very helpful ,took great care to explain fully how to use the controls,and set up the chair in exactly the right place for my use. He also removed my old chair which was quite heavy,on his own. I was very grateful for his expertise and I was left with full knowledge of how to use my chair to the best of its abilities. My only concern was that with the weight of the chairs that Kevin was on his own and I was unable to help him ,it seemed too much for one person to safely handle.

Great service, from entering shop to ordering and delivery of chair. Staff very helpful in choosing style of chair, encouraged us to try different style back to get right feel, and the choice of fabric was tremendous, staff very helpful throughout the whole process. Advised delivery was 6-8 wks arrived in 3 wks. Dave and Sol, were brilliant , received txt of timings expected to arrive, placed chair where wanted and did not leave until satisfied with everything. They were very pleasant, cheerful, nothing a bother for them, great team. So pleased we chose CareCo.

Wow, customer care and satisfaction at its best! From my initial contact with Ginda to the waving goodbye to Kash and Dave at our door, the service we received was nothing but PERFECTION! Ginda dealt with the sale of our products, fully knowledgeable, tentative and helpful, ensuring all our needs were considered and answered in our best interests, no pushy sales here, just honest informative assistance in making the right decisions to ensure the products we chose matched our needs precisely. Ginda allowed us to try many different recliner chairs with no time restraints or pressure, she was enthusiastic, warm and friendly throughout the simple sales process. So moving on , communication within days confirming our delivery date. Again within days, call from Kash and Dave we are 20 mins away with your delivery! Big warm and friendly smiles arrived at our doorstep, our chairs thoroughly protected in their travelling jackets, great attention was made by the guys to enter our home ensuring no scuffed walls and no mess whatsoever. Installation followed by a thorough demonstration and quality control check, the chaps enthusiastically chatted and ensured we were absolutely satisfied before leaving. Again, attentive and not rushing, Kash and Dave were so polite and friendly throughout their visit, a warm shake of hands, thank you and goodbye! customer care and service perfection! So Ginda,Kash and Dave THANK YOU! You represent your company with total professionalism!

Placed an order online for the Cromwell Recliner in chocolate, very easy to order online. Once ordered Care Co called me later the same day to confirm my order and explain the delivery information. Having used the company before for other items we knew what to expect. Delivery was confirmed a few days later and during that time we rang Care Co twice to order two additional items to go with the chair, this included adding the removal of the old recliner we had. Delivery was a smooth process, with us being kept informed when item was on the road and due with a call telling us when they were expected and the two drivers literally turned up at the time they said they would. The two delivery drivers Paul and Paddy were so efficient and friendly, as well as very professional. They arrived and dis-assembled the old recliner and took it away and then brought in the new one and assembled it. They gave us a full demonstration of the chair and explained the information booklet and who to call if we had any problems. All in all an excellent service as always.

CareCo is brilliant. From the helpful and informative staff in there Leicester based showroom. To the ease of online ordering. Regular communications, from confirming the order and deliver schedule, thanks Pauline & Camron. To the excellent ontime delivery and installation, with a full check that all worked as expected. Thanks Jason & Stuart.

Very pleased with the delivery and installation of the scooter. Kevin was very good at explaining how it works

Purchased a rise and recline chair made to order. It was delivered today by friendly chaps who put it together for me and removed my old chair with out any fuss. The shopping experience in the Lincoln store was second to none. Everyone is so helpful helping me to choose the correct chair. I will continue to shop there in the future without looking elsewhere as i can be sure of excellent service. I was kept informed all the way to my chair being delivered with text updates. It only took four weeks from ordering to delivery. Thank you to everyone at Careco.

Tim and Paul delivered my ETERNITI. 5. motor Riser Recliner chair. Yesterday they were very friendly and polite listen. They showed my how to work the remote to the chair explaining what buttons to use on my silver remote and on the black remote contained the heat and massage . They took all the rubbish away .I would buy from this firm again 100% Well done . 5 star rating

I purchased two maxi comfort aspire riser recliner chairs from the Coventry showroom. The salesperson, Lesley, was very polite & helpful and did not pressurise me. The chairs were delivered within 14 days as promised and the installation team, Tim and Paul, were polite and did a great job. They demonstrated all the functions of the chairs and answered all my questions. Both my partner & I are loving the chairs and all the things they can do. The massage function is great for our backs, the storage in the arm rests is great and the two USB ports come in handy - it's great to have two cup holders per chair too & the heat option. I have a rare condition called cerebellar ataxia which badly affects my balance and coordination so it is terrific to have a riser recliner and one that is really comfortable to sit and relax. All in all both my partner & I are delighted with the chairs & the service received.

After being involved in a serious road traffic collision, I needed a specialist bed. Natasha in the showroom in Leicester was extremely helpful and helped with picking out a mattress and bed for me. Stuart and Jason delivered and set the bed up today. I was given comprehensive instructions with regards to how to use the bed. Everyone involved was professional and helpful. Many thanks

Today my new Brown Bergen petite recliner chair was delivered by Jason and Stuart, both delivery guys were very friendly and courteous, a credit to your company. I am delighted with the chair and thoroughly recommend Care Co to anyone who is looking for quality products and excellent service

We’ve received really fantastic from the CareCo team when ordering a riser recliner for my mother. From the moment of ordering; the customer service was excellent and they kept in constant communication to ensure the order and delivery process was as smooth as possible. The chair was very quickly delivered (less than 10 working days from ordering) and the installation team, Dave & Sol, were incredibly friendly and helpful. They even took the time to make sure my Mother was comfortable in using the chair before they left. What brilliant service…thanks CareCo!

Jason and Stuart provided a excellent installation service of a riser recliner chair and recliner sofa. They were professional, friendly, explained the controls, made sure everything was working and we could operate the chair before leaving. We purchased the items from the Chester store and Heather was very helpful in explaining choices and giving us the opportunity to try out various models.

Kevin arrived on time to deliver and install my symphony recliner chair. He explained the remote control and I tried it out and was confident in using it. I love my new chair

Bought a Mocha Luxbury Dual Motor Heat and Massage riser recliner and it's fantastic. The customer service I dealt with was polite and very helpful. I opted for home installation, Tim and Stuart came and assembled her chair then they examined and showed her how to use it. Once shown, they told my mom to try it while they waited and watched. They were friendly and polite throughout the visit. The chair is of very good quality and my mom said it has helped her.

Shaun and Paul arrived with my new mobility scooter at almost the exact time they said they would arrive. They were uniformed, smart and polite. They went through all the scooter controls and showed me all the adjustments I could make to the seat and tiller controls. Whilst with me, they also fitted a new alarm I had purchased for the scooter and then helpfully went through all the alarm controls. Once all the paperwork was done, not much more than a signature on a phone and an explanation of all the booklets etc I had been left with, they left me, satisfied that I had no further questions and was completely happy with my new scooter. Thank you.

Very satisfied with lovely recliner chair, great service at the careco outlet and chair delivered and installed perfectly by Kevin. Thanks Careco. Would recommend you.

My wife recently bought a new mobility scooter at the CareCo Warrington showroom with some accessories and the home installation package. The operation and breakdown/re-build for transport of the scooter was explained at both the showroom and during the home installation visit. She was able to try out the scooter before buying to make sure it was suitable for her. Both members of staff were very helpful and took the time to explain the operation and charging of the unit to us, without rushing. My wife is over the moon with her scooter.

The delivery driver Kevin came by himself but was extremely helpful, friendly and polite. He quickly took away my old chair before assembling my new one and then showed me how to use the instructions clearly. The chair is comfortable, the heat and massage is very useful through the winter. It also takes up less space than the previous one. When I rang up to arrange repairs for my previous chair, although CareCo were very helpful in trying to get it fixed, when it became obvious that this wasn't going be feasible, they were very helpful in directing me to a new chair that was almost 50% off in their sale.

Having purchased two chairs, only one arrived on the Monday. The issue was resolved quickly and missing chair delivered the following Thursday satisfactorily. Luke & Stuart installed the chair efficiently and were very helpful, patiently explaining how to operate the chair and ensuring everything was understood and fine before leaving.

Very pleasant team of Dave and Kash Carried in chair and put together in 15 mins . They put it in position and removed the broken chair , then showed me how to use the controls and I sat in the chair. They were vey helpful and professional

We ordered a recliner chair from CareCo and I have to say this has been a top class customer service. From the moment of ordering CareCo has been engaging the whole way through, with phone calls to help us navigate the options- brilliant! Delivery was top notch too by Kevin and James who were both efficient and helpful above and beyond. Cannot recommend this company highly enough.