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Endorsed by Which?
CareCo
Opening Hours
Today - 10:00–16:30
- Monday 08:00–18:00
- Tuesday 08:00–18:00
- Wednesday 08:00–18:00
- Thursday 08:00–18:00
- Friday 08:00–18:00
- Saturday 08:00–18:00
- Sunday 10:00–16:30
About
At CareCo, we believe that when your mobility changes, your life doesn't have to.
Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.
We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.
What we do
Disability and mobility
- Rise and recline chairs
- Wheelchairs
- Bathing aids
- Home adaptations
- Powerchairs
- Stairlifts
More Services
- mobility scooters
- walking aids
- adjustable beds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
153 reviews
Recommended
Recommended
by 99% of customers
Sort by
Delivered &Fitted a New Chair
Customer Service
Quality
Value
Shaun & Stuart delivered our new chair, on the agreed date they kept me informed by phone when the would be with me. When the arrived they were polite and pleasant and got on with the job . Even though we already own one of these chairs they still went through the remote with me , and informed me about scanning the QR code to leave a review and have chance to win your money back for your chair . Overall I’m more than happy with all the services I have received from Care co thank you .
Customer in West Midlands
, work completed
Recommended
Buying Experience & Delivery/Installation
Customer Service
Quality
Value
I had had an email advertising the Evisu power chair. As it was made out of carbon fibre, my interest was piqued! Ginda served me at the Leeds showroom with kindness & immense patience (I had many questions, all were answered), I did not feel rushed & was allowed to 'test drive' the chair in the big car park & on nearby paths. The chair was delivered when stated in messages (unlike FedEx with the spare battery!) & my stupid questions answered in a very understanding way. Just need to get out & about now & learn not to be too rough with the joystick (very sensitive to the touch!)
Customer in West Yorkshire
, work completed
Recommended
Great work and very efficient.
Customer Service
Quality
Value
We got 2 raise recline chairs. We found the showroom staff very helpful. We were surprised how quickly our order was delivered to us. Both gentleman were polite, efficient and explained everything to us. Thank you Careco.
Customer in Lancashire
, work completed
Recommended
Great service and product
Customer Service
Quality
Value
Ordered riser / recliner. Spoke to very helpful CS on telephone. Ordered product and it was delivered within the week. Fitted, took old chair and all packaging away. All was as arranged. Received text on morning of delivery. The team were on time and assisted my husband in operation. 5 stars Careco
Customer in Hampshire
, work completed
Recommended
Riser recliner chair
Customer Service
Quality
Value
I purchased from you the Sofia riser-recliner chair and I am really, really pleased with it. It is comfortable and easy to use and it looks lovely in my bedroom. The two young men who delivered and assembled the chair were brilliant, well mannered and very pleasant, they explained how to use the controls and that also if I was not satisfied with the chair it could be returned or exchanged for a different model. I bought an electric wheelchair from you last year and once again the service was excellent.
Customer in South Yorkshire
, work completed
Recommended
Powerchair chair installation
Customer Service
Quality
Value
Both Tim and Stuart were extremely helpful and knowledgeable with the installation of my new powerchair. Nothing was too much trouble. It was very helpful to have regular updates of the time of arrival. Very pleased. Thanks again.
Customer in Staffordshire
, work completed
Recommended
Installation
Customer Service
Quality
Value
Dave and Andy, where very friendly even though they had to climb some relatively steep stairs to reach my flat. They were both very efficient chaps, so now I can enjoy my rise and recliner. Thanks.
Customer in Halton
, work completed
Recommended
Outstanding
Customer Service
Quality
Value
Paul & Kash were very polite, and treat my property with the utmost respect. Everything was unpackaged and taken away, they explained everything to me so I understood how my new chair worked. Highly recommend to anyone thinking about making a purchase
Customer in Derbyshire
, work completed
Recommended
Replacing batteries to mobility scooter
Customer Service
Quality
Value
Aaron the engineer arrived within the slotted time. He examined the scooter and proceeded to remove the battery casing and after removing a number of screws exposed the batteries. With great care he removed the old batteries and installed the new ones replaced the casing and reinstalled it into the scooter. Having watched him l concluded l wouldn't have been able to install the new batteries. The number of screws to remove would have taken me a long time and the weight of the batteries would have been too much. Aaron took just about 30 mins to carry out the installation if l could have done it it would have been a mornings work. Before leaving he advised me on regular battery charging.
Customer in Central Bedfordshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
Was kept informed of delivery time. Jason and Paul were friendly and helpful, answered all questions and showed how to dismantle and put together again. They made sure we were happy before leaving.
Customer in Staffordshire
, work completed
Recommended
how not to do it
Customer Service
Quality
Value
bought sight unseen from description and internet. what i thought i wanted was more then required. the careco team was outstanding from call to final delivery. paid for assembly THIS IS HIGHLY RECOMMENDED assembly instructions easy to follow. but could see where infirm/ limited might have a problem. Richard who delivered assembled was fantastic. very helpful. Now not careco fault that item was a lot larger then expected, and if i could have seen before buying would have chosen smaller model. but again down to the idiot sitting down writing this. overall purchase/ delivery / hand over............. fantastic will recommend but advise on personal visit to showroom
Customer in Merseyside
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
My mother needed a new profile bed, viewing on the website and ordering was very easy to navigate. On the day of delivery the two people, Tim and Stuart could not be more friendly and help in every aspect of the installation! My mother was very impressed! Thank you.
Customer in Oxfordshire
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
From patience at the showroom to delivery and installation of Rise Recliner can't be faulted excellent communication throughout the process
Customer in Tyne and Wear
, work completed
Recommended
Perfect on time delivery
Customer Service
Quality
Value
The people who delivered my rise and recline chair arrived on time and had called me thirty minutes beforehand if it was convenient, allowing time to remove my armchair to make place for the new one. They were quick and competent bringing the chair through the front door and living room door which is a very tight corner to make. They placed it neatly where I needed it and assembled carefully and thoroughly checking that all mechanics were working proficiently. I was then invited to sit down to ensure I could work the chair to my satisfaction. They were very professional in their handling and manners were perfect, polite to the core. This was the most pleasant and jolliest delivery I have ever experienced! Plus the chair is great for relaxing especially when in the reclining position. Thanking you all both in the shop and at home for your care.
Customer in West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Purchased a new chair which was delivered today. Very professional delivery and two great guys. Thank you very much…..
Customer in West Sussex
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
I ordered a recliner armchair for my mum . From start to finish I thought the service was fabulous. The team that confirmed the purchase & sorted the delivery were lovely & helpful. The delivery & installation men Paul & Paddy were very friendly & efficient. They explained to my mum how to use the controls so she could easily understand . It was a first class experience all round thank you . Hassle free . My mum loves her new chair . I would definitely recommend CareCo.
Customer in Greater Manchester
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have never used CareCo before, but would highly recommend them. I had 2 fireside chairs delivered today. Shaun and Stuart were brilliant - very polite and careful. They took away my two other chairs, I was informed of every stage from purchase to delivery, and I am highly delighted with my new chairs.
Customer in Stoke-on-Trent
, work completed
Recommended
Outstanding Quality and Customer Service
Customer Service
Quality
Value
I ordered 2 Burlington Fireside chairs on behalf of my parents. The customer service was outstanding, from the advice and guidance provided by Amy at the Maidstone store at the point of ordering, the clear communication from CareCo thereafter and delivery and installation by Kevin on the day of delivery. The finished product is excellent quality and my parents are delighted with their new chairs.
Customer in Greater London
, work completed
Recommended