Endorsed by Which?

CareCo

4.9

105 Reviews

Opening Hours
Today - 10:00–16:30
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
105 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
delivery of 2 chairs
Customer Service
Quality
Value
care co. In blaydon so helpful and today took delivery of 2 chair,Dave & Kash were so considerate and friendly and professional,I would definitely recommend your service Thank you so much it made a lovely day even better
Customer in Northumberland Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Dave and Kash were kind, friendly and professional throughout their time with you. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Ahead of time
Good service well looked after at shop. Showed me the best chair for me. Delivered on time and was installed my delivery man.
Customer in West Sussex Posted on 06/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you for your kind feedback! We’re so pleased to hear you felt well looked after at our CareCo showroom, and that the right chair was found for you. It’s great to know your delivery went smoothly and everything was installed just as it should be. Don't forget, we offer accessories for chair to make an already perfect purchase even better! Thank you for choosing CareCo, you're support means so much!
Delivery and assembly of recliner chair
Customer Service
Quality
Value
Paul and Michael delivered riser recliner chair. They were polite and friendly , explained operation of chair clearly . Very happy with chair and service provided.
Customer in Tyne and Wear Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind words! We’re thrilled to hear that Paul and Michael made your delivery experience so wonderful and helpful. They’ll be pleased to know you’re happy with your new riser recliner chair and the service provided. Wishing you many comfortable and relaxing moments in your new chair!
Excellent service
Customer Service
Quality
Value
We ordered my mobility scooter from your Lancing shop. The staff were knowledgeable, helpful and efficient, especially Piers who served us. The scooter was delivered this morning by Sonny who was on time and very helpful. Although I haven’t been out on my scooter yet, I am extremely pleased with it and look forward to regaining some freedom.
Customer in West Sussex Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your experience at our Lancing shop was such a positive one. Piers and Sonny will be so happy to know they helped make everything smooth and enjoyable for you. It’s wonderful to hear you’re happy with your new scooter — we hope it brings you many miles of freedom and confidence to get out and about. Enjoy every ride, and thank you for choosing CareCo!
Great delivery demonstration of recliner chair
Second purchase from Blaydon store served by Lisa both times took time to show full range of scooters chairs available and very patient gave us time to make sure of our choice,no pressure. Paid for chair bought some arm covers and cleaning kit for chair and delivery by engineer all arranged at visit. Delivery day received a call from engineer's Dave and Kash when 40 minute away delivery was very professional chair was placed where we requested all packing was removed delivery instructions left and all controls explained and demonstrated before signing for chair.lisa ,Dave and Kash all a credit to your company.
Customer in Tyne and Wear Posted on 07/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you so much for sharing such a wonderful review! We’re absolutely delighted to hear that your second experience with our Blaydon store was just as positive as the first. Lisa will be so pleased to know her patience and care helped you find the perfect chair, and we’ll be sure to pass your kind words on to Dave and Kash too — they’ll be over the moon to know their professionalism made delivery day so smooth. All of us at CareCo truly appreciate your continued trust and support, and we hope your new chair brings you many comfortable and happy moments ahead!
Delivery of chair
Customer Service
Quality
Value
Phil and Justin were very efficient, kind and cheerful on such a miserable rainy morning. Very quick and without effort they removed my old chair, and replaced it with my lovely new chair. The handset was explained to me, and demo given, advice given about casters for chair also given. Thank you guys, now all snuggled up in my lovely new chair.
Customer in Kent Posted on 10/11/2025 , work completed 25/11/2010
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Phil and Justin brightened up a rainy morning and made the delivery smooth and enjoyable. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Professional and caring
Customer Service
Quality
Value
Our experience with CareCo was a helpful and professional one. From the personal showroom care by everyone, and especially Helen, (Cheltenham) through to the delivery of dad’s scooter. Delivery by Rick was professional and caring. Rick’s clear and helpful instructions ensured dad was ready and safe in regaining some of his much wanted independence again as he excitedly took ownership of his scooter.
Customer in Gloucestershire Posted on 10/11/2025 , work completed 30/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review, I am so pleased that Helen and the team at our Cheltenham Showroom showed you and your family care whilst there selecting your dad's new scooter. I'm glad that Rick was also as professional on the delivery, I will be sure to pass on your thoughts to the team. I hope the weather gets better so your dad can get out and about to enjoy the scooter.
Chair delivery
Riser recliner delivery. Contacted day before to agree time. Driver turned up exactly on the agreed time. Put chair together and made sure I was happy about using it. All very professional.
Customer in Hertfordshire Posted on 12/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I'm so pleased that the delivery went smoothly and our team arrived on time and set up your new chair for you. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them. Enjoy your new chair, and thank you again for choosing CareCo!
Grand Premier Chair
Customer Service
Quality
Value
Excellent service from Clark who delivered and installed the chair. Excellent customer care, clear instructions and answered all questions very clearly, thank you. Time will tell about the quality and value for money but initial thoughts are positive.
Customer in Essex Posted on 13/11/2025 , work completed 13/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally and our team answered all your questions. I hope you enjoy your new chair, and thank you again for choosing CareCo!
Bailey and sonny who delivered the chair where polite
They put the chair together for me ok and they made sure that it worked ok and they put the chair were i wanted it
Customer in Kent Posted on 14/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you for your kind words, I am pleased that our delivery team were able to delivery and set up your new chair in the exact spot you wanted it. I hope you enjoy being lovely and comfortable in your new chair and thank you again for choosing CareCo!
Fantastic
Customer Service
Quality
Value
Baily & Sonny delivered two chairs today and you couldn't ask for a better pair of delivery drivers. They were polite, friendly, informative and efficient. They explained everything and made sure my elderly mum knew what to do and how to use the chairs. Thanks so much.
Customer in Kent Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Bailey and Sonny brightened up your mum's day and made the delivery smooth and enjoyable. It’s great to know that you’re mum will already be comfortable and cozy in her new chair. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
It’s in the Name
Customer Service
Quality
Value
It’s in the Name, Care&co are the best firm I had the pleasure to deal with from beginning to end, shame I couldn’t give them more stars 🌟 I visited their showroom in Plymouth where I had the pleasure of meeting Kris a lovely young man who served me with care and attention and sold me just what I wanted without any agendas, got my chair delivered by 2 lovely gentlemen by the name of Stevan and Jack, couldn’t ask for more kindness, care and attention. For all your mobility needs and more go to Care and CO
Customer in Cornwall Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review and your kind words! We’re delighted to hear that Kris in our Plymouth showroom looked after you whilst there and managed to take care of your needs. I am so pleased that Steven and Jack brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you will already be comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to both the showroom and the delivery team. Enjoy your new chair, and thank you again for choosing CareCo!
excellent service from start to finish
Customer Service
Quality
Value
excellent service from start to finish we were welcomed as soon as we entered the shop and everything was clearly explained and demonstrated a delivery date was set from a phone call then notified just before they were to arrive, Phil was friendly and helpful all the way threw with no problems at all the chair is an absolute delight and is already helping my back in the vibration mode
Customer in Norfolk Posted on 16/11/2025 , work completed 14/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your experience with CareCo from start to finish was excellent from the showroom right the way through to the delivery. I am pleased to hear that Phil was friendly and very helpful I will be sure to pass on your thanks and that the vibration mode is working wonders. Thank you again for choosing CareCo!
Replacement Chair
Customer Service
Quality
Value
We bought 2 chairs from Care Co. There was a minor problem with one of them and a phone call solved it. They replaced the chair and Brandon and Stevan delivered it this morning as promised. They were very pleasant and helpful and I would willingly recommend you. Thank you
Customer in Bournemouth, Christchurch and Poole Posted on 17/11/2025 , work completed 17/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I am sorry to hear there was a slight problem with one of the chairs but pleased to read it was resolved with a telephone call to our advisors. I am delighted to hear that Brandon and Stevan kept their promise and made the delivery of the new chair as smoother process as it could be. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Fantastic Service
From start to finish ie. From the showroom in Bournemouth (Tim) to the delivery of my mother’s recliner chair.(Brandon/Stevan). The service has been out of this world. I never knew you could be fitted for a chair, which was done at the showroom with great tact and diplomacy. I was contacted for delivery last week and we sorted it out for today. Delivery drivers Brandon and Stevan contacted me, gave me a time and were spot on, friendly and very helpful, but the chair together and showing mother how to use it. Fantastic Thank You.
Customer in Hampshire Posted on 17/11/2025 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
Got a recliner chair delivered today by Dave and Richard from Care Co, amazing service as they went above and beyond helping me! After they showed me how to use it, I was away and confident with it. I would highly recommend using care co
Customer in West Yorkshire Posted on 17/11/2025 , work completed 17/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Dave and Richard brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Excellent service
Customer Service
Quality
Value
Amazing service start to finish, from help picking my chair to the delivery, the delivery guys even took my old chair out. Highly recommended. Top notch service
Customer in Warrington Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your amazing review! We’re delighted to hear that your customer journey from start to finish has been amazing and the delivery guys made the delivery smooth and enjoyable. It’s great to know that you are enjoying the use of your new chair. Thank you again for choosing CareCo!
Recliners chairs
Customer Service
Quality
Value
Two recliner chairs delivered and built by Kevin and Justin B. Quick and efficient with demonstration. Excellent.
Customer in Kent Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you for your review! We’re delighted to hear that Kevin and Justin B were quick and efficient whilst completing the delivery and demonstration, I will pass on your thanks I'm happy that your journey so far with CareCo has been excellent, thank you again for choosing CareCo!
A very pleasurable shopping experience
Customer Service
Quality
Value
On 5th November 2025 we stepped into Care Co's showroom in Bristol and found to our delight a wide range of riser recliner chairs. Gareth greeted us and established what we were looking for. He showed us those in the range that would suit our needs and left us to try them out in our own time. He came back and answered all our questions, in a thoroughly knowledgeable way. We were with him for about two hours. When we left to go for lunch he was not pushy in any way and expected us to take time to think about our purchase. Returning an hour so later we were greeted like old friends and again told to take our time making up our minds, choosing colours and that which fitted each of us correctly. Another hour or so and we ordered two different chairs, one for each of our needs... Upon delivery of the first chair, Jack and Stevan carefully unloaded it from the van and put it on a trolley to transport it down the sideway to the rear of the house and then lifted through the patio door and unwrapped it from its "raincoat".(very well covered and protected) They assembled the chair and Stevan demonstrated how it all works and put it in its new home, whilst Jack gathered up all the wrapping and put it in the van. Both of them were very happy in their work and answered all our questions. As a company Care Co. appears to excel in their customer service.
Customer in North Somerset Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Gareth in our Bristol showroom welcomed you both into the store and allowed you to take your time in trying out our range of rise and recliners. I am pleased to hear that on your return he was exactly the same, friendly and receptive explaining the different features and chairs available. I am also very happy to read that our delivery team, namely Jack and Stevan were polite, professional and took their time to assemble the chairs and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo!
Very pleased with ordering and delivery
Customer Service
Quality
Value
After seeing the CareCo advertisement on TV I decided to look them up. Discovering a great selection of seating I decided on the Wentworth fireside chair. Ordering was simple and straightforward. Chair was delivered when expected by friendly, helpful Dave and Mick who rung half an hour before delivery as promised, Good work chaps! The chair is very comfortable just what I've been looking for and great service. Many thanks CareCo!
Customer in Derbyshire Posted on 19/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review! What a great decision to purchase the Wentworth Fireside Chair, I hope you enjoy many hours sitting in your new chair. I am pleased to hear that our delivery guys Dave and Mick were friendly and helpful. I will pass on your comments and wish to thank you again for choosing CareCo!
Riser/Recliner Chair
Customer Service
Quality
Value
We recently ordered a riser/recliner chair from Care Co in Canterbury. The showroom staff were extremely helpful in making sure that we ordered a chair that was suitable for my wife and would fit within our home. The chair was delivered and assembled yesterday by Graham and Bailey. They were fantastic; polite, professional and extremely friendly. They arrived on time, were extremely neat and tidy, and made sure that the chair was positioned exactly were my wife wanted it. They then explained, in detail, exactly how the chair worked and only left when they were sure everything was OK. Well done and thank you.
Customer in Kent Posted on 20/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your kind review! We’re delighted to hear that our showroom staff at Canterbury were extremely helpful during you most recent visit. It is also so nice to hear that our delivery team of Graham and Bailey were polite, professional and took their time to assemble the chair and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo
Very efficient
Customer Service
Quality
Value
Contacted me day before as I was first delivery. Followed my directions and arrived promptly. Friendly. Put up chair quickly and then spent time explaining all functions. No negatives. Thank you
Customer in East Riding of Yorkshire Posted on 21/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you for your review! We’re delighted to hear that you were happy with the delivery and they arrived on time. We really appreciate your feedback as we are proud that our delivery teams are friendly and professional throughout their time with our customers, I will pass on your thanks. Thank you again for choosing CareCo.
Careco experience
Customer Service
Quality
Value
From ordering riser recliner chairs to delivery everything was smooth. Knowledgeable sales assistant Efficient and courteous delivery assistants Explanation of controls etc excellent. Would definitely recommend this company
Customer in West Yorkshire Posted on 21/11/2025 , work completed 20/11/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review!! I am so pleased to hear that your customer journey has been smooth from start to finish and that our advisors were efficient and courteous, we really do aim to be the best for our customers. Thank you for choosing CareCo, we look forward to welcoming you back!!
Mobility scooter delivery
Customer Service
Quality
Value
Mick & Dave were punctual , friendly & very helpful with delivering my scooter & explained in detail how everything worked . It has been a pleasure dealing with care co . Thank you & kindest regards.
Customer in South Yorkshire Posted on 21/11/2025 , work completed 18/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review!! We’re delighted to hear that Mick and Dave were on time, helpful and gave a detailed explanation for your new scooter, I will pass on your thanks I'm happy that your journey so far with CareCo has been excellent, thank you again for choosing CareCo!
Excellent chair
Great chair. Delivery men fantastic. Really pleased with it. So easy to use. Would recommend to anyone. Great price too.
Customer in Tyne and Wear Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 01/12/2025)
Thank you for you kind review!! I am so pleased that the delivery went well and our team were fantastic, we hope you enjoy sitting and relaxing in your new chair. Thank you for choosing CareCo!!